Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Healesville, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Healesville, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Healesville, State of Victoria
Latest outage, problems and issue reports in Healesville and nearby locations:
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket
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Narissa Leung
(@rissL) reported
from
Melbourne, State of Victoria
Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Megan Hennessy
(@milth) reported
from
Melbourne, State of Victoria
@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!
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Tahan Lew Fatt
(@TahnyLew) reported
from
Melbourne, State of Victoria
So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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jordan.tchpurishonakov
(@tchpurishonakov) reported
from
Melbourne, State of Victoria
My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr A-Game
(@MrA_Game) reported
@Telstra Your team will then say there hasn’t been any issue with dropouts on their end, so clearly the fault is from the phone pole to the router.
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Naomi Elle
(@naomi_t_81) reported
@Telstra Apparerntly an order has been raised for both a phone line AND internet connection WTF?!?!? The whole point of the site cancellation was to free up the number to be ported out of @Telstra #telstrafail
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Josh
(@Tahans_) reported
@Telstra Nope, just cut out again
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love_lentils
(@LentilsLove) reported
@Telstra I usually like your service, but not today. I have watched the WHOLE replay of Stkilda V Hawthorn and my issue was not resolved. Over 2 and a half hours on the phone. 🤬🤬🤬
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Allan Spence
(@AllanSpence20) reported
@TPG_Telecom 17 months you took my money delay. Global shortage of equipment from china our only source. 2 weeks ago. I asked you tech why am I the only one not connected 40conecket same condo. He said because you have Australian emergency medical certificate on your telstra line it need spec
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Mr_Beard ☭
(@OzzieBeard) reported
I swear, #Australia is the worst ******* country when it comes to #IT infrastructure & management. @MelbourneIT, @Telstra & @tppwholesale you all suck. Where ******** do your support work from, Tora Bora caves in Afghanistan..?? Even them have better support crew & phone systems.
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Dear Jane
(@austenite20) reported
Is ANYONE else having Telstra NBN issues this morning? And yes I have turned it on and off. Our NBN is usually SO reliable in lockdown only had one day of issues in 2020.
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TBOY_Jarod
(@jarodmellor) reported
@Telstra You'd think it would be, but it's ground hogs day everytime I speak to someone. I literally just need a new modem, but every time the person changes they want to go through everything again. I miss Australian support, or just techs who have any degree of initiative.
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Doug Robb
(@DougRobb1) reported
@romola_bucks Hi, I meant leave it off and set it manually. I think the problem is windows uses your IP address to infer physical location but telstra IP addresses are coming from ES servers. Windows 'auto' detect uses a simple method that won't work in this case!
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Mr A-Game
(@MrA_Game) reported
@Telstra NO. I am sick of waiting for this issue to be resolved with more tests and no action. I message as soon as a drop happens and they can't pinpoint the issue. Another 24 hour test to maybe catch a drop and then going through the whole troubleshoot garbage again isn't good enough.