Telstra

Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Healesville, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria 03/05/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Nope. Never anything there.

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • mattylalor Matt Lalor (@mattylalor) reported from Melbourne, State of Victoria

    @Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!

  • cliff311069 Cliff (@cliff311069) reported from Melbourne, State of Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • SamJanda 👨‍💻 (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.

  • DiYaqSar Diana (@DiYaqSar) reported from Melbourne, State of Victoria

    @Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    @swandane @Telstra !!! Help him out

  • maartenijzerman Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria

    @Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Never down just extremely slow speeds for up to 48 hours

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • CraftBeerJay Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria

    @Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • for_morton KelvinMortonForReal (@for_morton) reported

    @XboxANZ Anyone buying anything from Telstra is more than stupid. The worst value for money telco, and same level for customer service, ever. Hideous.

  • xsage_v theVXsage (@xsage_v) reported

    always had a problem with internet from where I live, (900km from sydney servers) and getting averages of 80ping in game. just got new powerline adaptors (1000mbps) and my ping is better by 15-20 on average. cant wait to get telstra!

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported

    @Optus Don’t put up with Telstra’s and Optus’ poor customer service. Say hello to Vodafone. (Been seriously impressed by them since switching from Optus. You can actually call and talk to someone! Can’t do that with Optus)

  • miguelpizarro01 miguelC (@miguelpizarro01) reported

    @Telstra I'm very disappointed with @Telstra we are with not Internet from last night, I'm been calling and sending messages to fix the problem and still don't and answer, very bad!

  • robmcleay Robert McLeay (@robmcleay) reported

    @Telstra - Your call centre is closed, and you're not replying to messages on your "just like a friend" support (hint: your support is nothing like that). How can I get a service fixed if you won't reply?

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra shuts down companion site

  • NZedAUS DRD (@NZedAUS) reported

    In NZ-originating comparisons w Australia, few recognise a very significant difference. National broadband infrastructure. NZ got it right. Australia didn’t - still not widely available & fast FTTP. Still reliance on decades-old Telstra copper network. That’s all. #nzpol

  • Rebecca98800373 TESTING 📀 (@Rebecca98800373) reported

    Got overcharged of $65 for international calls when this feature is a $0 add on at Telstra simply bc they’re too sneaky/stupid to make it available outright

  • rgannell Rhys (@rgannell) reported

    @Telstra Unreal - I found a number and a real human, and my weeks-long issue was solved in 7 minutes. Who’d have thought a phone call could be so useful? (Clearly not the nation’s biggest telecommunications company...)

  • keredm derek 'distance' motion (@keredm) reported

    i'm at telstra trying to buy a phone. literally. just give them the full amount & walk out with it. but i have to wait 45mins for a service slot.