Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Healesville, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Healesville, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Healesville, State of Victoria
Latest outage, problems and issue reports in Healesville and nearby locations:
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Daniel
(@kobeowns) reported
from
Melbourne, State of Victoria
Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha
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Slippery Seal
(@slipperyseal) reported
from
Melbourne, State of Victoria
@Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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🔴Dr Nickabocka ⚫️
(@grandoldgame) reported
from
Melbourne, State of Victoria
@ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles
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Andre
(@andre_genius) reported
from
Melbourne, State of Victoria
@Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.
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Stanley Waite
(@stanleywaite1) reported
from
Melbourne, State of Victoria
@RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
@Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Trent Lloyd 🦆
(@lathiat) reported
@Telstra Can I report a broken phone tower without spending an hour troubleshooting? Westfield Carousel Foodcourt McDonalds. Broken 3 week ago and today on 2 phones. Wifi off. Force 5G On = works. Force 4G = broken. Switch back and forth and keeps working/breaking. 5 bars signal.
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Aussie Jordan 🐨
(@Xcaliborg) reported
My NBN hasn’t been working properly for the past couple of days and Telstra in their infinite power and knowledge have done nothing to help me yet again. Even purchased their “gaming package” which is supposed to help with online gaming but that didn’t do anything either.
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Obey Aritally
(@ObeyAritally) reported
@Telstra @Deevsy Telstra is the best service provider in all of Australia
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MsMagic
(@MsMagic23) reported
@Telstra Again no help! Just proving my point by telling me that as the staff member told me all iPhone 13s are on 12 or 24 months. But that doesn’t help me. I went in with a budget. This is just getting out of hand. I’m going to cancel everything this week and get refunded my two months
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MsMagic
(@MsMagic23) reported
@Telstra On yeah and it’s all going to cost me ALOT more money. I’m a carer for my daughter. She has her second brain tumour. So I don’t need this drama. I bought phones that stated they were in stock. It’s been almost 2 months. Not acceptable but too bad hey. I got screwed over big time.
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trent
(@TrentAUS_) reported
how can telstra call itself an internet service provide im honestly confused
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Darryl Briggs
(@dazzabriggs) reported
@BeanLee10 No offense but 5G sucks ****.. I've paid for a plan in Castle Hill and it's slower than 4G..I feel your pain.. I'm going back to $30/month plan.. Telstra are ****** us
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MsMagic
(@MsMagic23) reported
@Telstra I got a call telling me there are no iphone 11s was told the contract I signed I can’t have now. Was told I could get a 13 but not on a 36 month plan like I signed. I was offered nothing. This has been disgusting. I’m about to go to the media. I’ve been treated poorly #news #bad
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Aussie Jordan 🐨
(@Xcaliborg) reported
@Telstra I’ve just been informed my NBN hasn’t been working for a couple of days and it is using my backup 4G internet this whole time without knowing, have tried troubleshooting and doing everything I can on my end to fix the connection between the modem and the NBN box but nothing works
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Andy Kalogolos
(@camry3vz) reported
@Telstra @CallieBuddy Oh Yes! Lets let Laura from "support" get in there and fix the problem, like its un-usual or not right....i bet she will run tests and check the "connections" and tell you to try an area of your house with better 'reception' or 'Restart your modem/phone" you know....