Telstra

Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Healesville, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria 03/27/2026 08:15

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

  • GlennHampson Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, State of Victoria

    @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • Xiaoxialiu8 XXLR (@Xiaoxialiu8) reported from Melbourne, State of Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • nicksplitter Nick Splitter (@nicksplitter) reported from Melbourne, State of Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • BillieHill64 Ade (@BillieHill64) reported from Melbourne, State of Victoria

    @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrennanLozzie Lozzie Brennan (@BrennanLozzie) reported

    @FIRE_DownUnder Aldi prepaid mobile (on Telstra network) costs me $240 per year = only $20 per month. Unlimited calls & SMS, have never run out of data. I don't need a new phone, so I don't need an expensive plan.

  • _vTg_ Vanessa Solomon (@_vTg_) reported

    @Telstra hi, is your help messaging service down? Have been trying to get help for an internet outage for 1 hour as advised by Telstra troubleshooting but no response

  • fifthgen70 Amanda (@fifthgen70) reported

    @Telstra NBN wasn't down on the 3rd or the 4th but I had received a text message saying it would be which is a bit odd

  • andrew75517154 andrew (@andrew75517154) reported

    @Telstra You do realise holding the phone while driving is a $1000 fine and 4 demerit points right? Epic fail @Telstra

  • gper56 Graham Perry (@gper56) reported

    Hello @Telstra how long does it take to get a response from a consultant on live chat. Started at 18:40 WST. Still nothing. Times out after 20 minutes of inactivity. Then I am supposed to start again. HELP

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • WolfyyHaha Harley (SnowWolf) (@WolfyyHaha) reported

    @Telstra It says on the outage pages that the 4g network won't be fixed until the 11th, why is that? I have important work I have to get done... Western Sydney Area.

  • ozlurker Di 🐱🐱😎🚗💻🏳️‍🌈 (@ozlurker) reported

    @Telstra I am currently a Telstra NBN FTTN customer, can you please advise who I need to contact to arrange to replace my lead-in cable.

  • kmmr99 KMMR (@kmmr99) reported

    @Telstra had a pixel 5 fail after 35 days and your store refused an ELF replacement. It's the second issue since purchase (on contract) and it will be 2-3 weeks to get it reviewed! Is there anyone I can contact about the ELF replacement I should have received? Pretty annoyed...

  • Betaal_Pardesi Abhishek Mishra (@Betaal_Pardesi) reported

    @blakeway_luke @Telstra Oh yes same issue here but I had it even without using the App. Endless hours of explaining the issue to the support staff (phone, chat, email screenshots). Only got the promises of a call back, but never heard from @Telstra