Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Healesville, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Healesville, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Healesville, State of Victoria
Latest outage, problems and issue reports in Healesville and nearby locations:
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
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Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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richie 🤷♀️
(@richiejmoose) reported
from
Melbourne, State of Victoria
Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?
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FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel o’Donoghue
(@dod1968) reported
@MelanieTait @robertcatto The plan is casual, you can drop it down to a $55 plan via the Telstra app or go into a store. 40GB data per month vs 80GB for the plan you are on now.
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Julian Barlow
(@julerin8) reported
@NBN_Australia I've been trying to get meaningful action from Telstra for over 5 years. I've rarely achieved the speeds I was led to expect by Telstras sales team. I've almost given up on getting the service I paid for or some part of the $3500+ I've outlayed refunded.
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Tracey 🌏🔥💔😭💧🐨🌱🏳️🌈 🚲
(@traceanalysis) reported
@MelanieTait $30/month Telstra pre-paid. Unlimited calls +texts. 2.5GB data/month, but unused data accrues in a data bank up to 100GB. I have 100GB accrued (from previous incarnations of plan with more data?) I hammered my mobile data for a week (home internet down), didn't touch data bank.
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M Hogg
(@Boss_Hogg17) reported
@Telstra yo, nbn giving us atrocious speeds atm. Been happening since waking up this morning. 3178 is our postcode. Pls help.
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Josh Smith
(@northlanejosh) reported
Today i spent two hours resolving the address a modem will be sent to by @Optus. Absolutely ******* garbage service. I should have stuck with @Telstra
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Mike Stevens
(@mikedoeslife) reported
@Telstra Ahoy. Picked up an S21 Ultra on a plan yesterday, in-store, but there was nothing in the bag to explain how I go about redeeming the Galaxy Buds Pro currently being promoted. Can you help pls?
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Urban Myf
(@MyfUrban) reported
@MelanieTait I pay $35 with Aldi. It uses the Telstra network, and the unused portion of the data accumulates. I mostly use wifi instead of my data, but once a year we used to head to tassie, and I'd use most of it there.
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Nathaniel Furphy
(@FurphyNathaniel) reported
@MelanieTait Aldi mobile, $25 with 20g, unused data rolls over to next month, Telstra network.
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David Monty
(@David12956286) reported
You would think Telstra would want to get paid for their bills on time. For 3 days now you cannot pay your bill through their My Telstra Account Page (404 error). Gives me the shits you can't contact them by phone or any other method to get a response, **** service still
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Nathan
(@looseonions) reported
@MelanieTait I pay $10 a month and $40 about every 3 months with belong, it has data roll over and I don’t use it that quickly. It’s Telstra based so service is good, not as great as an Telstra plan but still worth it.