Telstra

Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Healesville, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria 11/24/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV

Community Discussion

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Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    @MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    @Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • justin_spicer1 Justin Spicer (@justin_spicer1) reported from Melbourne, State of Victoria

    @AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ProdigyyX1 James (@ProdigyyX1) reported

    @Telstra woke up this something to my nbn being down, any known issues in 3429 VIC?

  • ThornburyRocks Tashtorical (@ThornburyRocks) reported

    Excuse me @telstra but what is the point of your $15/month platinum enquiry service if the providers are rude, dismissive, & fail to provide service, let alone transfer calls to a complaints line that has been disconnected?

  • fredporterpr Fred Porter (@fredporterpr) reported

    @Telstra Not really good enough @Telstra - not only was I told in store my watch would work fine, you launched new Upfront plans without doing your due diligence to ensure they work. I've spend 3 days on support and your offshore team knew nothing of this!

  • derekvana derekvana (@derekvana) reported

    Hey @Telstra ... got a new phone ONE WEEK AGO and still can’t use it. Something about an ESIM transfer and returning my phone. Have tried to fix the problem on my own, but if I can’t use my phone by COB, I’m gonna go to @Optus. I’m pretty sure they’ll sort me out in an hour. 👍🏻

  • CallumLynch1506 Callum (@CallumLynch1506) reported

    @Telstra An uninterrupted nbn connection, unbeatable team of mates and unparallelled reaction time.. shame I'm still working on the reaction time but 2 out of 3 ain't bad

  • AEddy6087 Eddy Jones Jr (@AEddy6087) reported

    @NBN_Australia Did you even read my tweet? It has nothing to do with Telstra or their service and everything to do with you guys giving rural australia no upgrades to the infastructure. My node is 1km away and it's on old copper wire. Nothing they can do about it.

  • cold_shuga Katrina L. Hill (@cold_shuga) reported

    @Telstra You are suppose to serve your customers not make their life more difficult and treat victims of domestic violence like this. Appalled.

  • thespecialbka Kent Park Street (@thespecialbka) reported

    @Telstra I just received a call back, the staff member was very good, it’s not his fault in any way, but it was a failure of the phone system of a phone company. Terrible PR.

  • onlyinkununurra Deb Pearce (@onlyinkununurra) reported

    @knightd73 We’ve had a celfi for years but it is still only as good as Telstra’s (lack of) reliability. Satellite NBN a couple of years ago was an improvement. 6m pole to be installed on the house today and hopefully will connect to the fixed wifi network in town. 🤞🏾🤞🏾🤞🏾

  • gridodelpopolo Tonii Gramsci (@gridodelpopolo) reported

    @Telstra No. I turned things on and off and it seems to be working better. But it was such a drastic halt to service. Why do these things happen? I was in the middle of transferring large files to the cloud and that was interrupted.