Telstra

Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Healesville, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria 12/04/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    @MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

  • GigsyOSRS Gigs B) (@GigsyOSRS) reported from Melbourne, State of Victoria

    @Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    @Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • Denise97477477 Denni (@Denise97477477) reported from Melbourne, State of Victoria

    @Telstra Always. It’s garbage

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    We are absolutely appalled with the service provided from the @Telstra business systems team. We’ve been charged for 9 months for a service we swapped over in dec 2019. 😞 We’ve been fed misinformation and promises that have not been kept! How can this be?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.

  • SullieLore Sullie (@SullieLore) reported from Adelaide, State of South Australia

    @XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.

  • AdamJFitzgerald Adam Fitzgerald (@AdamJFitzgerald) reported from Adelaide, State of South Australia

    I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt