Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Healesville, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Healesville, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Healesville, State of Victoria
Latest outage, problems and issue reports in Healesville and nearby locations:
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Norbert Bek
(@norbert_bek) reported
from
Melbourne, State of Victoria
@Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Robert #StandingWithUkraine
(@Rossielad) reported
@AusGovICAC Lot of ex Telstra techs can help you out
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YJM JOKER
(@GFX_FOR_JOKER) reported
@Telstra @BigBounty5 pls i also need help
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Alex McLeod
(@AlexMcleod8888) reported
@Telstra Like Telstra ignores or uses idiotic chat bots for their abysmal customer service?
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Finn
(@obamalover_70) reported
@Telstra We’ve completed this troubleshooting several times. One time you guys even said it had been resolved when it clearly had not been. We’ve had issues with our service for weeks and have contacted support numerous times and been brushed off every time. Completely unacceptable.
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Jack Isaac
(@jackisaacwise) reported
@fictillius Four hours multiple countries various confirmation codes and ultimately a complaint to the telephone ombudsman by me and my wife got a text from Telstra acknowledging they received a complaint and will be in contact with her fmd.
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LokiWinter
(@LokiWinter) reported
@Telstra I have just sent a lengthy email setting out how the issue could have been resolved, rather than your representative arguing with me for 42 minutes
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Graham King
(@GrahamKing16) reported
@WMFB69 @MikeCarlton01 @JasonClareMP Labor wanted fibre to the home, Telstra lobbied furiously too save the copper network to save Foxtel and we ended up with a system most third world countries would reject
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donsparty
(@donstar68) reported
@iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here
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Lulululu
(@luci_omeara) reported
@Telstra what’s the go the 24/7 app? Recharges my phone 2+hrs ago and nothing is updating?? Help!
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Jack Isaac
(@jackisaacwise) reported
@Telstra Except it took a complaint to the TIO to get something started from Telstra then your “app” messaging system is a complete failure. Perhaps a service not from a script and by people who want to resolve an issue might be a starting point for Telstra.