Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Healesville, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Healesville, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Healesville, State of Victoria
Latest outage, problems and issue reports in Healesville and nearby locations:
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Mark T Perry
(@MarkP561) reported
from
Melbourne, State of Victoria
@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺
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-Peta- 🇨🇭🇨🇾🇺🇦🇷🇺
(@PetaPan17) reported
from
Melbourne, State of Victoria
@marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭
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Pez
(@LePezzamystic1) reported
from
Melbourne, State of Victoria
Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Derek Myers
(@WhatNowDerek) reported
from
Melbourne, State of Victoria
Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Justin Spicer
(@justin_spicer1) reported
from
Melbourne, State of Victoria
@AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!
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Aaron Meadows
(@CorrectWeight1) reported
from
Melbourne, State of Victoria
@MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Simon Watson
(@KingWatto) reported
from
Melbourne, State of Victoria
@Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Gwen Gilbert
(@gwendabgilbert) reported
from
Melbourne, State of Victoria
@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Les Chandra
(@les_chandra) reported
@CoxyJindas Absolutely. What was worse for us is that when the power went down Telstra 4G mobile data went down too.
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L George
(@bittern36921585) reported
@abcnews If people are stupid enough to entirely rely on Apps to do their business, I'm afraid I don't have any sympathy. Businesses in remote areas know the risk of Telstra drop outs and should have a backup.
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Gil Hardwick
(@gil_hardwick) reported
@KKeneally @AlboMP Crap, we were there, we saw what happened, Albo and Conroy together stuffed NBN completely, Turnbull had to go fix it. Senior technicians refused to work for them, remained loyal to Telstra, so NBNCo had to start over with apprentices; what we call monumental clusterf*ck.
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onemelbguy
(@onemelbguy) reported
@Telstra try phoning your 132200 general line. The on-hold music is interrupted every 30 seconds with same message to use the app instead. Even North Korean brainwashing isn't this bad. Callers must be going bonkers! A shocking case of being deaf to the customer experience.
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Jajajeje
(@Jajajej99502060) reported
@Telstra why is my internet down clyde nth victoria been down since 3pm
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TT
(@TT20850597) reported
@BreakfastNews we have had no phone access since Monday. I’m using my emergency Telstra wifi hub; nbn out for who knows???? Shelves at Coles bare. Woolworths was closed till yesterday.
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♡tarnished kiwi♡
(@mechabunnie) reported
i would complain to them but 1) its not like they'd refund me, and 2) i'm baby so i'll just silently cancel it i guess man how annoying i always wondered why my telstra bill was like $170 a month.. for just my phone..
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trevor lewis
(@papa7lewis) reported
OMG telstra is so full of ****. Some of the most stupid ads you'll ever see
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David Ward
(@Farmer_Dave999) reported
@Jen_L_Michels Then there’s one of my pet grievances of mobile access & why roaming between providers isn’t allowed in Australia Why is #Telstra allowed to profit from many rural & especially remote people that have no choice but to sign up to the most expensive service provider
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🐑😈Jennifer Cooper 😈 🐀😷💉🦉
(@ReJennerating) reported
@sallymcmanus @HazRobert The Telstra network is out. No water quality management. BTW Water NSW manages that dam.