Telstra

Telstra Outage Report in Healesville, Yarra Ranges, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Healesville, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Healesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria 12/18/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • KmanIs Kristian Stapley (@KmanIs) reported from Melbourne, State of Victoria

    @Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SadafJadran Sadaf Jadran (@SadafJadran) reported

    @brianjesposito @Telstra @andy_penn Hi Andrew, I’d love to share 5 weeks of incompetence from 8 Telstra Staff. This particular instance is me trying to lodge a complaint for 5 weeks with no luck because every single person has ignored the request. Almost as if no one would like to hear the critical feedback.

  • tamdanielle85 🖤💛❤️💙💚🤍 (@tamdanielle85) reported

    @lind24356631 Im on the DSP its so hard to make ends meet. Im Ashamed im on the DSP. I worked from 14. After my HSC i worked full time for Telstra M-F Then Retail thurs 7-12am Sat &Sun 7-6 For 7 yrs. Than my health issues kicked in..😔

  • KirkBlenkiron Kirk Blenkiron (@KirkBlenkiron) reported

    @BelongAU when will your outage checker be back online? I have no internet and can see technician working outside the Brooklyn exchange. NBN checker says everything is fine. Is outage with you/Telstra?

  • burlycustomer Burly Customer (@burlycustomer) reported

    @Telstra @AscentTheGame @XboxGamePass I would but my Series X wasn't sent on 28 July confirmed by Telstra via email. Since then, I've been promised it is in stock and being provisioned then when it doesn't come the next agent says "sorry, no stock, not sure why they said it was". Worst customer service ever!

  • lhilakari Luke Hilakari (@lhilakari) reported

    @Telstra I’ve been on my phone with you for 2 1/2 hours with 4 different people to resolve a connection issue, only to be disconnected. The irony of this would be funny, if it wasn’t so frustrating

  • phabfish Philip Baker 💙🌏⚽️🇦🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phabfish) reported

    What's happening @Optus. Constant and repetitive streaming issues. Your service is becoming as bad as Telstra. No phone, no internet, no Fetch TV over and over again.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • corinne_podger Corinne Podger (@corinne_podger) reported

    @gavflano @Telstra I have seen a LOT of people in my timeline reporting the same issue and it suggests Telstra is either getting hacked or selling data. Because unless ppl have put their mobiles into the public domain, how else would this personal data be getting into the wild? cc @suelannin

  • anlloyd Dr Annemaree Lloyd (@anlloyd) reported

    @Telstra so I have just spent 30 minutes listening an relistening to your telephone bot give me options- none of which can help with a complex problem and none of which include talking to a real person. Is this your service model now Telstra? Not very helpful-

  • testok51981 tariq (@testok51981) reported

    @Telstra is point cook internet down?