Telstra Outage in Healesville, Yarra Ranges, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Some problems detected at Telstra

Telstra problems in the last 24 hours in Healesville, State of Victoria

Telstra Outage Chart in Healesville, Yarra Ranges, State of Victoria

October 15: Problems at Telstra

Telstra is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(54.37%)
Phone
(30.00%)
E-mail
(6.48%)
Wi-fi
(4.93%)
Total Blackout
(3.38%)
TV
(.85%)

Telstra Outage Map Near Healesville, Yarra Ranges, State of Victoria

The most recent outage reports and issues originated from Melbourne.

Melbourne Phone
Melbourne E-mail
Melbourne Internet
Melbourne Internet
Melbourne Phone
Melbourne Phone

Telstra in Healesville, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Healesville, State of Victoria

Latest outage, problems and issue reports in Healesville and nearby locations:
  • whatmsees matthew craig (@whatmsees) reported from Melbourne, State of Victoria

    Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Melbourne, State of Victoria

    @Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    @Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.

  • aeberbach Adam Eberbach (@aeberbach) reported from Melbourne, State of Victoria

    @jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.

  • d2kagw Aaron Wallis (@d2kagw) reported from Melbourne, State of Victoria

    @Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp

  • SamJanda Samuel Janda (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • grand_fantasy Darth Fantasy (@grand_fantasy) reported from Melbourne, State of Victoria

    @Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

  • CorinnaSladey JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

  • alexanderaviate Alexander Robinson (@alexanderaviate) reported from Melbourne, State of Victoria

    @Telstra @nickspinks Same issue here.

  • luana_bananaa Luana TG (@luana_bananaa) reported from Melbourne, State of Victoria

    @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

  • li_dpq ajay che 💉 (@li_dpq) reported from Melbourne, State of Victoria

    Glad my issue was resolved so quickly this time round! Thanks @Telstra.

  • thycliffoconda ebb (@thycliffoconda) reported from Melbourne, State of Victoria

    Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

  • samanthawestxx Samantha (@samanthawestxx) reported from Melbourne, State of Victoria

    Telstra is so shit 😡

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    @Telstra We have been without service for 3 days now, no internet,phone and no foxtel. How can a provider such as yourselves be down for 3 days.embarrassing..we pay over 300 dollars per month as a package we will be expecting quite a substantial discount on our next bill

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    @Telstra @Foxtel is there an issue with service in the Blackburn South area in Victoria again. Second time this week.. pay 400 a month for bad service .. again

  • nchuah FairGo (@nchuah) reported from Melbourne, State of Victoria

    @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra Okay found the problem... Whenever someone calls us on our landline. It completely disconnects when ending the call.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra I checked my mum's phone the wifi was enabled but not connected else where. I'll check my sisters phone when she comes back because she has a strongest hotspot. If the problem still not resolve, it must be someone in Frankston downloading Chris's files or the cable is corroded.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra your internet service is absolutely putrid.

  • TheMickeyG Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    Sick and tired of ringing @Telstra every afternoon to try and sort out a order problem with @startrack nothing ever gets done despite happily giving me plenty of reference numbers, like that fixes it! #hopeless

  • active8mii Tony (@active8mii) reported from Melbourne, State of Victoria

    Anyone else getting calls from supposed Telstra advising because of naughty people corrupting our internet service that we will be cut off for 15 days. Little do they know with 4 girls in the household I’ll be better off. Ohhh if only it was true. Seriously though be careful.

  • HopePopplio Saber (@HopePopplio) reported from Melbourne, State of Victoria

    Telstra charges you 150 bucks a month for a service they aren't providing you then puts you on hold for an hour when you try to cancel it.mp4

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra I’ve had the service for around a week or so.

  • john_brockie John Brockie (@john_brockie) reported from Melbourne, State of Victoria

    @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

  • kobeowns Daniel (@kobeowns) reported from Melbourne, State of Victoria

    Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    @Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • AshGhebranious Ashraffy (@AshGhebranious) reported

    @Telstra There is a crime here though and that is the limiting of the NBN to let telcos catch up. Their real issue is the NBN means the telco/ISP is irrelevant as ALL ISPs have access to the same speeds. Which means the difference would become customer service.

  • deebann_dee DeDe Bannister (@deebann_dee) reported

    @Tegan_Writes Exactly! Telstra is a Joke! Im in North Qld Right near Towers! Constantly receive No Service! Yet these CEO'S can receive Huge Payouts, Sack Workers & Privide No Service. IM GOING WITH OPTUS!

  • HbAlpaca Spitty the Alpaca (@HbAlpaca) reported

    @Cameron_2022 Yes. While Telstra was flogging the introduction of its Uber expensive 3G network Japan was rolling out 4G. Telstra have never been about the technology only how to maximize each cent it squeezed out of consumers. Expensive plans with tiny data inclusions.

  • bentleya1 💦 Andrew Bentley (@bentleya1) reported

    @JoeMonday42 @Loud_Lass @AustralianLabor When the Howard govt sold Telstra as a whole they created a private monopoly and not competition. Hence the rate at which services were being rolled out was far too slow. That was why the NBN was needed because private enterprise was not going to roll out fibre to regional aus.

  • SMHFConvoy Nathan Illustrator Cartoonist (@SMHFConvoy) reported

    @EvilHayama "Telstra chairman John Mullen has claimed all Australians would have access to high-speed internet at a "fraction of the cost" if the government had not proceeded with the $50 billion National Broadband Network project."

  • pat_norman Pat Norman (@pat_norman) reported

    Oh this is fun. Looks like I'm bunkering in for a war with Telstra's 'customer service' line.

  • Rickstertez ricky smyth (@Rickstertez) reported

    @Telstra Big thanks to Justin at Tech Support Bar Helensvale store, who made the time to help me at short notice. Your kindness, help & care made my day. Dealing with public can be hard but is so important. When customers are valued & looked after, business thrives👍🏻

  • inmybackyardpls qpp (@inmybackyardpls) reported

    @theage Not buying this from Telstra. History shows that unless they are forced, they do next to **** all to improve their offering. Witness the atrocious service on cable broadband to those who had no choice

  • keredm dr derek motion (@keredm) reported

    @Telstra why does my nbn signal keep turning blue, going to mobile delivery.. it's been days out of this month, can't even stream netflix & i want recompense! pls let this tweet suffice as contact between us you have my account details for remittance tnnx

  • thejoshmaxwell Joshua Maxwell (@thejoshmaxwell) reported

    @joelycett @Telstra once sent me someone else’s full account details while I was on a live chat fixing a payment issue. I said “um, that’s not me,” they replied, and god I wish I’d taken a photo of this, “sorry, wrong send.” Then disconnected the chat.