Telstra Outage Report in Officedale, Cardinia, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Officedale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Officedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Officedale, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Officedale, State of Victoria
Latest outage, problems and issue reports in Officedale and nearby locations:
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Glenn Hampson 🐢
(@GlennHampson) reported
from
Melbourne, State of Victoria
@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tizm™
(@TizmWorld) reported
from
Melbourne, State of Victoria
@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.
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Kate
(@Kate_B_Melb) reported
from
Melbourne, State of Victoria
@beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??
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Thanks for coming
(@VeteranDave) reported
from
Melbourne, State of Victoria
Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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James
(@jamesphumphreys) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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Nick Splitter
(@nicksplitter) reported
from
Melbourne, State of Victoria
. @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.
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Vision 🍌
(@TheVision_13) reported
from
Melbourne, State of Victoria
The Telstra logo on the 50 looks so bad, really doesn’t need the blue background
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Shirtless Investor
(@ShirtlessInvest) reported
@MaccasMock Mate if you're in pain try living in Cliff Street and moving to Canberra a week before the lockdown and watching it on your mobile phone in a car under a Telstra tower cos the service here is ****
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Andrew🇵🇬🇳🇿🇦🇺🐀🕳️💉💉
(@DArtagnan71) reported
**** I hate dealing with @Telstra. Apparently "I assure you that the order will be complete within 24hrs. Kindly trust my words" isn't worth the toilet paper it as conceived on...5 days after the sim was delivered, it's still listed as pending. #WorstCustomerServiceEver
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Maggie Payne
(@maggiepayne_) reported
from
Melbourne, State of Victoria
@MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.
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Grassy 3.0
(@_grassy) reported
Finally through to them and gave @Telstra support my reference. Telstra: So have you been back to the store? Me: No I was instructed to call you with the reference number. Telstra: Please hold…
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Alistair Roberts
(@ShadowRoberts) reported
@Telstra How can I raise a support case around some concerning actions by store staff?
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Lee Hughes
(@Lee702) reported
@Telstra Having spent 5 days trying to troubleshoot and correct internet issues with Telstra support, and then being told our account has been disconnected for no reason, i think it’s time to move to a more solution focused broadband provider. #telstra #poorcustomerservice
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Danie Tregonning
(@DanieTreg) reported
@OrangeFizzer @stufromoz Hehehe dongle. The dongle was a great investment though, we have taken it so many places and just loaded credit on it. In the long term, it’s very $$$ but Telstra took pity on me and the NBN issues at the old place so I have a giant data plan (180GB for $65) on my phone.
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Brooke Hodgman
(@BrookeHodgman) reported
@Ecoludologist There was an incident in the mid 00's IIRC where Hotmail got it's tubes clogged and emails were taking weeks to be delivered? I think Telstra had a similar incident around that time? Not sure what to search for to find news of the time about it now...
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Azza
(@A77AZZA) reported
@Telstra I did, on Thursday, yet the fraudulent phone number is still on my account. It’s good that criminals have more control over my details than I do! The stellar customer service continues…
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Jon Tuxworth
(@Tuxy81) reported
Man the intensity average is gonna go down with this kick at goal. Telstra tracker in crisis. #nrlgf