Telstra Outage Report in Officedale, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Officedale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Officedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (41%)
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Internet (39%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Live Outage Map Near Officedale, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Officedale, State of Victoria
Latest outage, problems and issue reports in Officedale and nearby locations:
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🌺 Jen 💉💉🌺 It's the climate, stupid.
(@GasIsTheNewCoal) reported
@peters_malcolm 49 days without a landline, in a "no mobile phone area". What's @Telstra doing? Telling me they "appreciate my patience", and "understand my frustration". I finally found out from the ombudsman that it's a "mass service disruption" and they can't respond to my complaint.
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Zoppy McZop 💉 x3
(@Zoppy_McZop) reported
Thanks @Telstra for discontinuing my plan credit after close to 25 years as a customer. Price increases in a pandemic , really ???
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Murray Webber
(@MyNameIsMurray) reported
Every time I try to get help, you're simply directed to a complaint line where your complaint is black-holed. Every time you get further, they look at a map and say "there's no black spot there, you're mistaken, maybe order a new SIM card". Telstra's service is utterly pathetic.
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Ash ☁️
(@ashkbne) reported
hi @telstra, someone was meant to call me weeks ago about my bill enquiry. it's been more than 24-48 hours. now I'm about to be billed for a phone you guys have stuffed up on my account. I need someone to CALL me today to fix this, not just send me messages....
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Prabhash Miri
(@Muralidup) reported
Come-on @Telstra , you are a multimillion company ! You change the customers plans just by sending an email, then charge to an entirely different plan. No consent and even the new plan never match with old. This is bizarre, unfair and unethical. Be careful @telstracustomers !!!
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Brendan
(@Bdnzor) reported
@Telstra No matter how much maintenance you do to the rewards store mine remains forever broken as it has been for months and months. I have a heap built up now because I can’t use them. Does a case even really do anything to fix it?
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Andrew Clarke
(@AD42Media) reported
Good news. I’ve now found a more useless organisation than Telstra. Well done @CommBank and @CommSec it wasn’t easy to be that ordinary. #rantover and I promise to try and be positive, but it was here or the poor bloke on the phone.
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kirk
(@kirkbroadhurst) reported
I knew it was a mistake, but I signed up for @Telstra - now with a fault, unresponsive website, 60+ minute wait on the phone ... what am I supposed to do? Never again.
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Debbie Morton
(@DebsMorton) reported
@Telstra you totally suck at customer service. I have all my services with you and just wanted an eSim but you couldn’t make that happen through message, phone or in person. Walked a few steps to @Optus and it was all done in 10 minutes.
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kirk
(@kirkbroadhurst) reported
@Telstra Hi Viktor. I appreciate the follow ups. There was not any outage but after a long long hold I finally got through and was able to report a fault. 👍 We'll see how it goes. Don't take it personally - I used to work there - but Telstra is awful.