Telstra Outage Report in Officedale, Cardinia, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Officedale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Officedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telstra
Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Officedale, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Officedale, State of Victoria
Latest outage, problems and issue reports in Officedale and nearby locations:
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@3wombats Telstra been down, same here back on now
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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Michael Briffa
(@briffa_michael) reported
from
Melbourne, State of Victoria
Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
Telstra been down all morning, just came back.
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Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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Peter J. Coburn
(@PJCwasHere) reported
from
Pakenham East, State of Victoria
@NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Imelda J
(@ImeldaJ19) reported
@JimPine8 @KevinHoganMP Because Telstra is the service provider
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Garry Armstrong 💉💉💉
(@gohorsie) reported
@emptycab @Telstra Must feel for F*#ktelstra, they carnt help it 🗑 Telstra = 💩show
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Imelda J
(@ImeldaJ19) reported
Three days of dealing with #telstra. When will regional Australia get a decent internet service @KevinHoganMP
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Simon Sharwood
(@ssharwood) reported
@NBN_Australia service restored but it took a 15 minute phone call to get it done. Nobody knows what went wrong. @telstra could see unresolved work by NBNco, which saw no faults or issues. Just hopeless.
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Imelda J
(@ImeldaJ19) reported
@Telstra Hello Sven you will only be able to help if you can change telstra business model i.e. provide a decent service instead of protecting telstra profit margin.
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ObservantF
(@f_observant) reported
@Telstra I regret to inform you that using your gold customer chat service in your app, easily makes up some of the worst experiences I’ve had in my entire life ad an adult consumer. Wow
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Broden holland
(@brodenholland) reported
@Johnpascoe10 @Telstra @SpaceX Internet only, but I've had it for 6 months, been best internet service ever had. AVG 100mb/s and only very odd disconnect which only last 5 to 10 seconds but maybe 1 Every few days. Would definitely recommend although I should stop, hopefully it doesn't degrade with more user's
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Imelda J
(@ImeldaJ19) reported
@Telstra Sven the problems are constant and ongoing. One employee can not fix them if the business model is flawed.
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Mark A Gregory
(@_markagregory) reported
@Telstra I would appreciate the link to where this outage is listed on your website
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daveycrockett🏴☠️🚩
(@Daveycrockett25) reported
@BradBattinMP @Telstra Ok so other than saying he need to fix this system, what’s Vic Libs plan? And last time you were in paramedics were pleading for a pay rise and ramping was a major issue. Stop finger pointing and give us a reason to vote for you.