Telstra Outage Report in Officedale, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Officedale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Officedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Officedale, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
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Telstra Issues Reports Near Officedale, State of Victoria
Latest outage, problems and issue reports in Officedale and nearby locations:
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Sullivan
(@misullivan) reported
@GT_AUS @strangerous10 I switched to them at Christmas from Telstra.. so far, better customer support and lower bills..
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frankie
(@80smusicthebest) reported
@AFL Can @Telstra send me a #GrandFinal ticket?? #please #customer
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Jamie Halse
(@JamieHalse) reported
@Telstra @Telstra colleague called and was told to reset network settings. We did that. No change. Someone, somewhere, has screwed up. Japan border opens in October. Better get the issue sorted before the Aussies descend for ski season!
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atefooterz
(@8footerz) reported
@the_g_rant @strangerous10 Singapore citizens, profits via Singtel help subsidise cheap public transport and free Uni/ TAFE for all. Now what examples of Telstra profit "trickle downs" can we muster? ROFL
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Jon 💉💉 💉
(@sharperstill) reported
I'm n @Optus customer and I'm honestly motivated to take my business somewhere else but where are you going to go? I left @Telstra over a year ago because their service was so ****. Had a similar Vodafone scare back in the day... It's a mugs market
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Michael Luppino
(@luppo89) reported
@stevosplace01 @EnLieten_ @patrickkeneally Go to Telstra. I know the prices are high and the support is average but the coverage is amazing
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jazzsam
(@jazz13sam) reported
@Telstra "The payment reason is also giving you slow speeds" also I checked the outages page and there were none listed for my area.... But my question was, does telstra shape plans when you miss a payment?
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Craig_CF3Flow
(@Craig_CF3Flow) reported
Once again @Telstra continue to blow my mind with how awful their processes are and the inability to utilise technology within their company to resolve issues……. Second time in a month that I have to do the running around to fix something……. #frustratedpublicpost #telstra
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Doc 黄 Oz has a better Govt, slowly improving👍
(@DocWSJames) reported
@just_brash @Optus Recently updated contract/ deal for everything, will look into what that 💲 will be to change, & look at other Providers (not Telstra). Very annoying with their Communication (lack thereof) as a long term customer
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Paul's Boutique
(@MrSonicPauly) reported
@MzChocThunder @SezRez83 Voda screwed me over then i went to virgin but both had **** reception, especially in cronulla where i was working at the time so i switched to telstra and it's been way better, plus you get benefits and discounts on lots of things and free stuff by using points you gain