Telstra Outage Report in Officedale, Cardinia, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Officedale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Officedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Officedale, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Officedale, State of Victoria
Latest outage, problems and issue reports in Officedale and nearby locations:
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Jo Hall
(@Jo_Hall9) reported
from
Melbourne, State of Victoria
Internet now been down since Tuesday of last week. Countless hours on hold on the phone to @Telstra And assurances it would be fixed. Technician apparently being sent yesterday still hasn’t arrived. A nightmare trying to work and study from home 😡
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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Guido Tresoldi
(@GuidoTresoldi) reported
from
Melbourne, State of Victoria
@AleagueHub As as a Telstra customer (and not going to change) I would miss the football app. But the combination of having the EPL and the #ALeague on the same channel would be good.
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Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
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💧Résistez Maintenant!
(@MdmAbsentMinded) reported
from
Melbourne, State of Victoria
@SH10611323 @NickMcKim Yeah, this guy draws down $24million, $24MILLION! each year as his pay!! #FFS #auspol I remember when we owned our 'national carrier'! Just like #Telstra! #littleJohnny should rot in hell for selling off everything that wasn't nailed down!
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Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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JazChisholm
(@ChisholmJaz) reported
from
Melbourne, State of Victoria
@IndigoDaya No internet access at all and Telstra say they can’t fix it but waiting for yet another call for possibly a home visit...arghhh #worknotgettingdone
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elad_nador
(@DaleRodan) reported
from
Melbourne, State of Victoria
@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
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Andy Robertson 🚲🏃🏽♂️🧗🏼♂️
(@ayestereo) reported
from
Melbourne, State of Victoria
@NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
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Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Leary
(@johnnyjohnleary) reported
@Telstra Thanks. Factory reset seems to have solved the problem.
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Audreygrace
(@audreygrace83) reported
Thank God @PaulGuerra finally spoke up ! Get ur head on Tv EVERY NIGHT ! We drowning &libs not defending us SPEAK UP Dan unaware of devastation out here we left on own to beg Staff Origin electricity Land Tax Melb City Cl rates Body Corp City west Water Workcover Telstra HELP !
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Tim Whitehead
(@SeriouslyTim) reported
Last time we rang them and actually got to talk to someone they couldn't help and suggested we go to a Telstra shop. Guys, I don't know if you've been following the news, but...
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Shant Soghomonian🇦🇺|Շանթ Սողոմոնեան🇦🇲
(@ShantS_AU) reported
Hey @Telstra since @NBN_Australia are unable to connect new HFC connections, imagine trying to work and learn from home on your top 400GB 4G plan. Any chance you can make that plan unlimited while Sydney is in lock down?
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Failed Imagineer
(@KenThompson_) reported
@Telstra Hi Telstra, is there any updates to the adsl outage in the North Parramatta area? This is day 4 with no information available.
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David Bonnici
(@David_Bonnici) reported
from
Melbourne, State of Victoria
Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service
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Lee Maynard
(@chubacker) reported
@andy_penn @PressClubAust Another DM from @telstra. now someone different. asking me when the service was disconnected even though the thread is there . You say your passion is technology. when are you going to install some in Telstra. Hang your head in Shame and resign.
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❌Kenneth Oath III❌
(@tokerShark) reported
@Telstra Hi, I do still need help,but after the last attempt(left waiting for almost an hour then didn’t get a result after an hour and a half)I’m a little hesitant to start the whole process again. Im about to go get a covid test,then I’ll come home and try to get a resolution again .
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Lee Maynard
(@chubacker) reported
@andy_penn @PressClubAust Hi Andrew Ive just had a reply to my tweets from Telstra. obviously you dont reply to your own twitter feed and have someone reply with a section from the play book. the service wasnt interrupted, it was illegally disconnected . Again Illegally disconnected. read the tweet
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Failed Imagineer
(@KenThompson_) reported
@Telstra Yes, 4th day of ADSL home internet outage with work from home, with no information available.