Telstra Outage in Kelso, Bathurst Regional, State of New South Wales

wtf since when was the acropole converted into a telstra shop this pandemic sucks

Great work @Telstra being down on a w’end with your NBN services. People trying to relax via internet use & unable to do so. Thought it was jus cos I lived in ‘Hicksbillyville’ (2795) #epicfail

@Telstra what is going on with your phone and nbn service in Bathurst this morning - have tried to call your faults number and it says due to an emergency we will put you thru to a dept to help, call terminates

@Telstra - after being told I would only wait 6 mins, ended up waiting for an hour and someone answered and just hung up on me. Thanks for that. The recurring voice mail advice of going to Telstra/fix is pointless when the issue is my internet connection.

@ipaddockapps @SamGuest82 3g is down to 2mbps download out here, telstra copping pineapple from me, its getting worse

@rick_rundell @ipaddockapps Probably not a mobile tower, not every tower is a telstra phone tower. The bars you see arent a true reflection of the mobile Data strength, just the strength of the signal transmitted from the booster. Your true "bars", will be displayed on the unit.

@Telstra Plus, the outages site suggests outage confirmed today - this has been going on for weeks and weeks.

@Telstra Plus have lodged formal complaint. Your sites suggest consumers can call “24/7” for support by phone, but it not in fact available after 8pm.

@Telstra AFTER your autoonline service suggested I should upgrade my plan from 12 Mbps !! (12!), I checked outages. Seems to be one in area but no fix till at least Tues (public holiday). Your online service is designed to urge people on to higher plans. Why didn’t it check for outages??

@telstra Another day and again my home NBN internet service isn’t working. Another day where even your call centre recording lady is totally glitching out. Another day where your AI bot messenger is totally unhelpful. I’m done I’ll be cancelling every Telstra service I have.

Absolutely unconscionable behaviour from @Telstra. They havent provisioned my phone since the 2nd of January, but they sure didn't miss out on ripping funds out of my account to pay for the service which no longer works. DIsgraceful behaviour. #auspol @PaulFletcherMP

Hey @telstra . Here I am paying nearly $100/month for top-speed broadband, working from home, & I get 3.5Mbps download (correct 3.5). Second test is less than 35Mbps. Done the modem reboot. Turned everything on and off. Why is your "24/7 service" not actually available after 8pm?

@lyng62 Yep, since Friday morning. We’ve been having a few Telstra problems of late. There’s a lot of different service providers playing with the connections in the pits, not knowing what they’re doing, apparently

@Lone_Deranger_ @OMGTheMess @Telstra I switched to Aussie Broadband to get better customer service and so far it is excellent.