Telstra

Telstra Outage Report in Kinduro, Townsville, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kinduro, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kinduro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kinduro, Townsville, State of Queensland 12/26/2025 21:40

December 26: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard33878882 Richard Hubbard (@Richard33878882) reported

    @craigreucassel @NBN_Australia Hi Craig, NBN are a wholesaler. Is it the modem/router inside that's failed? If so, your provider (Telstra etc) should replace it. Had similar issues, rang provider and 2 days later a new modem arrived in the mail.

  • gdalbroi Gavin Dal Broi (@gdalbroi) reported

    Telstra air service at Evan’s head is shocking. .7MBpS come one we are in a developed country and paying top dollar. Ridiculous.

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Telstra I followed up my mobile internet issues with the online team where they ran me through the same basic troubleshooting anyone can google. I tried to call a number but it sent me an unrelated text and hung up on me. Is there any other way to have this issue looked into?

  • RobertTickner Robert Tickner (@RobertTickner) reported

    “Your appointment to be connected to the nbn network is booked for 08 Jan 2021 between 1pm to 5pm at ....” This is the 4th time Telstra and NBN have not kept appointments. Worst customer service ever in my lifetime. No accountability ! @Telstra @NBN_Australia @AlboMP

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @garigalAnj @deniseshrivell @craigreucassel It removes Telstra / Foxtel as the sole retailer of that product, which encouraged Telstra to leave the copper network to rot.

  • eveyaus eveyAus (@eveyaus) reported

    @craigreucassel Them and Telstra, most people give up. Stamp your feet and demand your complaint he escalated. You’ll get a case manager and higher priority.

  • nixieandgoblin Nixie (@nixieandgoblin) reported

    @Telstra How about instead of DM’ing me you get the rest of your company to actually do their jobs and provide the service I pay for? Without a doubt the worst service I’ve ever received.. be advised I’m researching options and will be cancelling every Telstra service I have ASAP.

  • MightyBoosh_ McHaggis (@MightyBoosh_) reported

    @ALBACapMgmt A fellow Scot in Aus. I use Telstra Business 4G as my main internet connection. Costs about $200 per month for 160GB but is the fastest readily available solution I've found in Aus. Obviously shite compared to most of Europe but needs must.

  • elwoodfan elwoodfan (@elwoodfan) reported

    @Telstra @RhapsodyPlays Lets see how he goes with my speeds. 14 days with speeds under 1Mbps. Apparently no issue. Not sure he would be competitive with speeds like that

  • elwoodfan elwoodfan (@elwoodfan) reported

    @Telstra @imfallfromgrace With my telstra speeds on 0.6 Mbps I am sure they would NOT enjoy their gaming. 14 days of these speeds but apparently no issue