Telstra Outage Report in Lake View, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Lake View, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lake View and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (34%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lake View, State of New South Wales
Latest outage, problems and issue reports in Lake View and nearby locations:
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Richard Thompson
(@rmjt1) reported
from
Central Coast, State of New South Wales
@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?
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Andrew Rose
(@arose62) reported
from
Central Coast, State of New South Wales
@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tod Johnston... ☮️💟
(@Tod_Johnston) reported
Called @Telstra to fix the issue. Got cutoff after being on hold for ages and spoke to the international worker who put me on hold, then hung up 😡
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs
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ABDULLAH ASANOVSKI 🌐
(@KARABEL75631377) reported
@VodafoneAU My WIFI at home has problems. This is the 3rd time in less than 6 months. The NBN technician was supposed to come last Thursday, didn't show up. Will be here this Thursday. If you people keep stuffing up,I will switch to @TelstraAU Telstra Australia.
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Jacq
(@Lemonlibrats) reported
@Tod_Johnston @Telstra Is this the @telstra that will tell you in advertising & promo how 21st century they are, but obviously runs administrative & customer service on a 15th century model
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Tod Johnston... ☮️💟
(@Tod_Johnston) reported
@Telstra , there must be a better way to get help!
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RSR
(@RSRMars) reported
Goodmornevening tweetereenies! Having no landline Internet sucks. Bare with me while Telstra takes 10 years to fix it. Not much mobile data I'm afraid so contact will be very limited. Enjoy, stay happy and safe until our next xoxo #SitUpsDone
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Sascha Frost
(@sascha_frost) reported
from
Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Lichan Cheah
(@poojou) reported
@Optus got kicked off chat talking to Gabe, need help with porting did to @telstra killing international roaming #fail #sglife can someone ping me back please
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Pat Gerace
(@PatGerace) reported
So @Telstra, 24/7 nbn tech support?? Why do you have a phone number then all you can do is hang up and send me a link? Still no response from my texts yesterday. No broadband, backup not working - resorting to twitter for a response...all whilst I am hearing Telstra ads? Please!
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haz
(@haz61283189) reported
@Telstra another fail trying to use the chat feature and being fobbed off and told to go into a store for help. Ordered something with points 4 weeks ago and not got it yet. Chat claims they can’t help!!! It’s infuriating how customer service is now