Telstra

Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lawson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lawson, Blue Mountains Municipality, State of New South Wales 12/20/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Lawson, State of New South Wales

Latest outage, problems and issue reports in Lawson and nearby locations:

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • douggyi 💧Doug Ingram (@douggyi) reported from Sydney, State of New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • cbiggins Christian 💉💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • _MaxPhillips Max Phillips (@_MaxPhillips) reported from Sydney, State of New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • mnsbutt Nafees Butt (@mnsbutt) reported from Sydney, State of New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Sydney, State of New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • razglowe Raz 'New Year New Me New Pants' glowe (@razglowe) reported

    Good news/Bad news! Bad news - Odds are this is an NBN installation issue and it wasn't installed properly. We just need to get a team here to fix up everything (assuming the date isn't pushed back 😬) Good news - Telstra has been super apologetic and has setup a temporary fix!

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra Yes. 40 mins on phone yesterday to a tech in India. "A few days" but he only theorised as to the tower being maintained. It's never been great service here. Now it's appalling. Sydney has 3rd world internet speeds, if at all.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn Jo my Telstra contact cant explain problem and fobs me off from week to week. Can’t give me a date of reconnection. Can’t explain what the problem is. Hangs up if I say **** - FFS really in Australia. Telstra can’t fix NBN problem in 7 weeks

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @Telstra hey Telstra WTF is going on that you can’t fix my NBN for 7 weeks after you disconnected for no reason

  • foochHQ f⊙◉ch (@foochHQ) reported

    Your customer service is the SHIITEST @Telstra, you guys are a ******* joke.

  • SallyBurke12 Sally Burke (@SallyBurke12) reported

    What is it with #telstra that you can’t just change your name on an account due to your husband dying plus change your credit card details because someone hacked your account and you have a new card! Apparently it has never happened before?

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn hey Andy WTF is the problem with Telstra that they cannot fix NBN connection in 7 weeks

  • Bishal_Bhardwaj Bishal Bharadwaj (@Bishal_Bhardwaj) reported

    @uanumalakar @Optus @Telstra AI not working well, may be.

  • CHARLIESHUN Carlos Charlie Castro (@CHARLIESHUN) reported

    @Telstra Thanks Greg. Just to let you know, my name is Carlos, no Carol, keep making mistakes, that is the perfect skills of Telstra team members.I wasted 7 hours with the team without training from #telstra . I won't forget, it was 7 horrible hours @telstra should invest in training.