Telstra

Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lawson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lawson, Blue Mountains Municipality, State of New South Wales 03/02/2026 00:15

March 02: Problems at Telstra

Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lawson, State of New South Wales

Latest outage, problems and issue reports in Lawson and nearby locations:

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

  • Craigh8 Craig Harkness (@Craigh8) reported from Sydney, State of New South Wales

    @sjp123abc @Telstra Irony is that communications companies are the worst at communication

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    @jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • fictillius 🦠 Evan The Masked Commuter (@fictillius) reported from Sydney, State of New South Wales

    Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wheels002 Kerrie B (@wheels002) reported

    @Telstra It’s a complaint following a call I received at 21:20 hrs last night. I really don’t want to speak to anyone based in one of your overseas call centres. I’m still upset from last night.

  • genuine_m_ The Genuine Article (@genuine_m_) reported

    @Telstra @RoadknightThe @theroadknight Official Telstra service account asking for an update on outcome of service issue with Telstra. Yep, great service.

  • torodigitalAU Paul Evans (@torodigitalAU) reported

    @marshy1967 @Telstra I just got rid of all our Telstra accounts. Business and personal. Woeful service. Even the customer service people are suggesting I leave them!

  • Karlgrice Karl Grice (@Karlgrice) reported

    At Telstra today and there are big signs up saying the world is suffering from workforce shortages so please be patient. That's not quite right though, companies and industries with poor pay and conditions are now suffering from shortages, not the whole world. #employment #Union

  • Goobalooba P-Lawrence (@Goobalooba) reported

    @DASHGMR @OzraeliAvi The Court has said if the linked email doesn’t reveal the identity, the internet service providers (eg Telstra) can be made to reveal billing details for the online address

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported

    @tofar1 @Telstra Had to actually get Starlink in Melbourne suburb and now awesome internet with >200Mb downloads. Telstra NBN usless and their service is even worse #TelstraTerrible Soon will be changing phones to another provider also.

  • Balance04385907 Balanced (@Balance04385907) reported

    @Telstra Tori I am not sure you can . Telstra does not help . I am trying to speak to someone and after bots trying to test your patience for half hour you are puton hold@for@the call to drop

  • tofar1 Bryn Davies 🇦🇺🇷🇺👍 (@tofar1) reported

    @CaptainCanola @Telstra I unfortunately dint really have the options. Spending 400 dollars a month you'd think service would be gold plated

  • parflokim parflokim (@parflokim) reported

    @Telstra Leas than gold support shared the general 132200 number. I am going to nominate them for an award for customer service!

  • andytaylor1973 Andy Taylor (@andytaylor1973) reported

    @Telstra extremely poor service. Pre-pay sim for tourists not activated for 3 days and your flagship store in CBD unable to resolve? Not a good advert for your company