Telstra

Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lawson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lawson, Blue Mountains Municipality, State of New South Wales 01/01/2026 00:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lawson, State of New South Wales

Latest outage, problems and issue reports in Lawson and nearby locations:

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • WoolfordBruce bruce woolford (@WoolfordBruce) reported from Sydney, State of New South Wales

    @marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • swandives Georgina Swan 🎣 (@swandives) reported from Sydney, State of New South Wales

    @Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • TrentWPS Trent (@TrentWPS) reported from Sydney, State of New South Wales

    @Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Can u fix my internet pleasssssse it’s been down for 4 days !!!!!

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesTrilla2 James Mifsud (@JamesTrilla2) reported

    @simongue6 @DavidSandow1 @Telstra I’ve got Telstra ,Optus and Vodafone towers in line of sight,less than 3 kms away and still have patchy service. Have you researched starlink if it’s available around here?

  • timbo2002 Tim Sheedy (@timbo2002) reported

    I am pretty surprised that @Telstra 5G network coverage is so much better than @Optus 5G coverage. It feels like Optus has given up as their 5G coverage barely seems to be increasing...

  • richardmagain Richard (@richardmagain) reported

    I think that @Telstra's Support Messaging service is carefully designed to make you give up and become a customer elsewhere. It seems a strange business model but it's the only explanation.

  • TateDawson Tate Dawson (@TateDawson) reported

    @Telstra @Telstra at 5pm, still no call back, hung upon 3 times when I called and your online team have ignored my questions. Atrocious service.

  • DJJaysonForbes DJ Jayson Forbes (@DJJaysonForbes) reported

    @Telstra Hi Renee, our case# 10655570. Reconnection reference# 1152776030. We keep getting passed around to difference departments on the phone. We have no phone line and currently hot spotting on a Amaysim data service. Our POS is cloud based.

  • ReneeHahaha ReneeHahaha (@ReneeHahaha) reported

    @Telstra Get extremely frustrated again with internet outage in Balwyn North

  • romola_bucks Romola Bucks (@romola_bucks) reported

    @Telstra HP tech says not a CMOS battery problem. Same problem if I hotspot from my mobile phone. My IT dept thinks it's a dud signal coming from the Telstra network that's only confusing @Windows 10. Over to you?

  • zanerednwhite Zane (@zanerednwhite) reported

    @betheworrall @Telstra Read the small print, when I tried to resolve multiple issues through DM they tried to send me a link that gave them complete in necessary control of my twitter account.

  • sydneyspurs Sydney Spurs (@sydneyspurs) reported

    @bwalen @NoGoodStoryEnds @Telstra After I tweeted ours did too. Until the next Telstra outage! 👋

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra They have given me an incident number and said they are organising a replacement. Yet to hear anything additional on that front, e.g. Being sent a tracking number or anything