Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lawson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telstra
Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lawson, State of New South Wales
Latest outage, problems and issue reports in Lawson and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.
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OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
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Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜
(@kraftsonality) reported
from
Sydney, State of New South Wales
On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
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Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@p_pappa) reported
@Telstra thats actually pretty funny. but you will cop it as people will say "thats me looking for Telstra service"
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Damien
(@edamo) reported
@Telstra @McLeod40 this you? it sure is my experience when looking for Telstra support!!
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kel in a handbasket
(@raisonthedead) reported
Wtf @Telstra making a bed bound disabled person wait THREE MONTHS for a landline and NBN connection when my medical appointments are all online and we regularly lose power in this village so mobiles are unreliable. Seriously dangerous.
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John West [TUNA]
(@Caitybahhh) reported
from
Sydney, State of New South Wales
Also, funnily enough, @Telstra got my phone number, now I get phone calls from “Daniel from Amazon Customer Service”. Tell me why I decided to give them another shot?
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Mitchell McLeod
(@McLeod40) reported
@edamo @Telstra **** sorry, must have video called them by accident, another $1000 bill coming up.
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Steven
(@Steven80084775) reported
@terry23082512 @Telstra Your not Indian....Telstra doesn't give two ***** about service..they just want to steal money from Aussies!
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Abdul Elmir
(@iWahash) reported
forth between the technical support and billing team. After being transferred a 5th time, the line disconnected without any resolution. This customer service is pathetic. I knew going in, I would have to wait but even for Telstra, this was exceptionally bad. 2/2
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John West [TUNA]
(@Caitybahhh) reported
from
Sydney, State of New South Wales
@Telstra I can’t use the app chat because my service doesn’t show up on my account. It’s been like this for over a week now, now my internet has stopped working, even though it should be on the 4g network until Telstra sort themselves out. This is getting beyond ridiculous.
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Steven
(@Steven80084775) reported
@andy_penn @TheAusBallet Looks like the service quality from telstra has shut down also. I just moved in new apartment. First thing get Telstra nbn. Brought my own gen 2, plugged in, awesome internet. Msg thru app if I need the new Telstra box. The Call Centre India turned my internet off.
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Bo Phillips
(@bophillips01) reported
@Microsoft actually rival @Telstra for the worst customer support on (and probably off) the planet. Staggering.