Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lawson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lawson, State of New South Wales
Latest outage, problems and issue reports in Lawson and nearby locations:
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra They didn't admit there was a problem.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm
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KathrynLouise ✌
(@KathrynLouise99) reported
from
Sydney, State of New South Wales
@GJGreenlea @Telstra What a joke! The customer service is really turning people away.
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@Telstra can't get a person to help me
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.
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David Tsirekas
(@DTsirekas) reported
from
Sydney, State of New South Wales
.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…
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Shivani Gosain
(@Shivanigo) reported
from
Sydney, State of New South Wales
Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra
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𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$
(@boypage) reported
from
Sydney, State of New South Wales
@VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.
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Andrew Wilkins
(@Themaninasuit) reported
from
Sydney, State of New South Wales
@Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Customer service LAZY at @Telstra
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@Te_Atatu) reported
@Cowcakes @TaleiElu @Telstra Yes, it's clearly the government's fault that Telstra is having an outage now and only the 44th, 45th and 46th governments. 🙄
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Senpuutribal
(@SenpuuTribal) reported
@Telstra Ok its still not showing up anything on the outages page, and we are still stuck on mobile date/emergency backup mode on the modem, is there a way to get remote diagnostic done on our line?
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Michael Cant
(@michaelcant245) reported
@Telstra I’ll be moving my elderly parents off @telstra after 35 years of loyalty. Absolutely disgraceful service and support. Honestly should be ashamed to work for them.
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tsell
(@TsellSellersfam) reported
@SBSNews Can't use my Netflix right now because telstra internet is so **** I can't stream anything. I believe telstra should be paying my Netflix bill in compensation.
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Michael Cant
(@michaelcant245) reported
@Telstra 1. My elderly mother called to upgrade speeds last week at her home because it was horribly slow 11mbps. Cost her $25 per month to upgrade to 50mbps.
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Jason Barrie
(@royboy70) reported
@Telstra Thats the 3rd time to go to your Ringwood shop to be told there is no vacancies to see anyone to change my phone. After being messed around by the Telstra Bus at box hill (admittedly he rang back once), such poor service. Easier when branches were franchises and cared!!
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Tackleberry
(@tackleberry_82) reported
@carlystarr82 Yep, I turned 40 last year. Only over person at school had a phone, and only because his mum was a major at Telecom/Telstra & had a hand need down. It was large, only called numbers, no phonebook or SMS, screen only had digits.
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Michael Cant
(@michaelcant245) reported
Are @Telstra serious? Let’s close call centers on Saturday when most people have the time to sort their **** out! Smart ******* move by the most backward bunch of imbeciles to ever grace the business world! #fucktelstra #telstra #wheresyourfuckingsupport
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Kim Farragher 🇦🇺🇺🇦
(@kym11z) reported
@virgotweet Yep sick of them between calls from “Amazon”, “So called TELSTRA with internet issues”, “Prime subscription (which I don’t even subscribe to) and the list goes on and on
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NicolaaCannon
(@NooLandExplorer) reported
I would like a @telstra email address where I can send a full, formal complaint as I want the whole experience documented.