Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lawson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (3%)
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E-mail (3%)
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TV (3%)
Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lawson, State of New South Wales
Latest outage, problems and issue reports in Lawson and nearby locations:
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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Mark Tossell
(@MarkTossell) reported
from
Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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janet albrechtsen
(@jkalbrechtsen) reported
from
Sydney, State of New South Wales
Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Emmylia Darmadi Lee
(@Filamern) reported
13 years with @VodafoneAU and thinking of transferring to Optus or Telstra- spoke with two technical support teams past 4 days as @VodafoneAU prepaid customers are unable to send nor receive any OTP texts to/from 32665 (Facebook‘s shortcode); despite this working back in 2013.
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ConnorD
(@ConnorDcinq) reported
@Telstra complete mobile blackout in Esperance and Kalgoorlie. What's going on?
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Hayley McNamara
(@hayleymcn76) reported
@Telstra worst service ever. Placed order for new internet on 23/11. But modem not delivered. Rang Tues and Wed and guaranteed delivery by 11/12. Still no modem. After 90min call told only solution is to go to shop and pay $216. @Optus solved issue for free in 10min - awesome
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?
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Damo
(@QuikSand86) reported
@spclark14 @Telstra That’s us too. It’s been out for 9 hours. Even the mobile service is dead in some parts. People working from home like us are stuffed
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Allrounder
(@MktingMr) reported
When you are a region customer of Telstra and can’t get your internet to work for three weeks this is what you get over and over again #Telstra
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Dave
(@dave_mcneill) reported
@Telstra hi telstra, it has been over a week trying to contact you about our home internet that is not working. Any chance of you replying to numerous call, texts or emails? Shocking customer service
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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Trowy
(@Trowy4) reported
@NRL @Telstra Was the game broken this year? IMHO leave it alone, 1 or 2 changes at max!
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🌸
(@fredermusic_) reported
@spclark14 @Telstra I lost a full day of work at home due to this outage, on a day I needed to complete urgent work too. Our house is pretty much blacked out with internet and phone service. We’re just shocked.