Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lawson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lawson, State of New South Wales
Latest outage, problems and issue reports in Lawson and nearby locations:
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Vanessa
(@miszNes) reported
from
Sydney, State of New South Wales
@Telstra telecommunication ombudsmen here we come !!! How someone walked into a store and walked out and took over my life in 10 minutes you allowed this so much for privacy and trust **** you guys
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.
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Alan "Bootsie" Jones
(@bigyahu) reported
from
Sydney, State of New South Wales
@Telstra Thanks Jimmy, it looks like the Telstra complaints resolution team may have cancelled the number but not the data SIM add-on. If I may be idealistic enough to make a customer experience suggestion, can I suggest (1/2)
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alan “Ally Of The Oppressive Matriarchy” jones*
(@bigyahu) reported
from
Sydney, State of New South Wales
@simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.
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Alan "Bootsie" Jones
(@bigyahu) reported
from
Sydney, State of New South Wales
@cherylgledhill @Telstra Oh you poor bugger, I’m sorry Chez. Part of me still suspects I’ll get another bill next month somehow. #ThoughtsAndPrayers
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Morgan Williams
(@mdjwill) reported
from
Sydney, State of New South Wales
@Telstra It's currently Saturday evening and I am not at work, however, the issue has been constant from Monday Feb 3 through to Friday Feb 7. I believe that Telstra was aware of the issue as it was on the website but... (1/2)
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Emma Hegedüs🌹
(@EmmaH1123) reported
from
Sydney, State of New South Wales
@Mitch_NAU @Telstra @NRL Why not 😭 This sucks
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Alan "Bootsie" Jones
(@bigyahu) reported
from
Sydney, State of New South Wales
Now I’ve finished the TIO action, got my refund and finished porting to Vodafone, I go to call @Telstra to cancel my account using the 125 111 number printed on the bill. But you can only call that number from a Telstra SIM! ROFL impressed at the creativity of this final f-u.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Warning: rant please connections please ignore @Telstra and @kayosports i have a 12 year old being charged a Kayo subscribtion on my Telstra account. i cant cancel it with Telstra as it’s a Kayo sub. I can’t cancel it with Kayo as its in a fraudulent name. @acccgovau
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Jason Berry
(@jasonberry) reported
from
Sydney, State of New South Wales
@rossjmitchell @Telstra Yeah, my confidence is not high in it being resolved today. It wouldn’t be so bad if their 4G coverage was decent at my house either so that we could use the mobile fallback, but it’s one bar at best.
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Jason Berry
(@jasonberry) reported
from
Sydney, State of New South Wales
Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.
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Jonathan Herrman
(@JonoHerrman) reported
from
Sydney, State of New South Wales
@GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁
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Alan "Bootsie" Jones
(@bigyahu) reported
from
Sydney, State of New South Wales
@Telstra ...(1) Print a business billing support number on your paper bills for business accounts so business account holders don’t need to call retail and wait to transfer to business team; (2) make it a number you don’t have to call from a Telstra phone (2/2).
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩
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Alan "Bootsie" Jones
(@bigyahu) reported
from
Sydney, State of New South Wales
@tommyjowitt @Telstra Oh, I’m a Vodafone customer now. ...for the time being 😉
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Last day in Australia and one last time i have to deal with @Telstra’s god awfull ******* goddamn terrible internet service! On 20min off 20min aaaaaaalll day long baby! Incompetence truly has a name now!
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Didier
(@desiderious) reported
from
Sydney, State of New South Wales
@Telstra having issues with 7plus on TelstraTV skipping non stop. Reset didn't work. Uninstalled and reinstalled and now it won't sign in! Running latest firmware. SEND HELP
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Agent Cliff
(@NetflixPi) reported
from
Sydney, State of New South Wales
@Telstra hey guys the service in Stanwell Park appears to be down, what can we do as it’s a fire prone area and I have friends there I can’t contact
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Morgan Williams
(@mdjwill) reported
from
Sydney, State of New South Wales
@Telstra ...there was little to no communication to your customers on why they have been impacted and when they could expect normal service. (2/2)
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi
(@Ravi46178913) reported
@Telstra really really disappointing and dissatisfied service seriously, Ongoing issue since 3-4 months. No acceptance, no accountability, no resolution but I just keep paying you guys for multiple disconnections everyday.
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Candace
(@Candace90150889) reported
@Telstra it is impossible to get through to a customer service rep on the phone. Pathetic! Your app also never works and setting up a direct debit continued to error. Worst company to have to deal with..
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A.B.
(@abhi900) reported
@Telstra Been just a day.. or 2, need to wait for the week on dropouts issue. Also, none from billing for in contact with me, as I lost work hrs for whole of last week due to abysmal internet speed and dropouts.
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DommyyJayy
(@DommyyJ) reported
@Telstra Yes we have discovered it works but only when plugged directly into the modem, the second you try unplugging it, it stops. Oh and your customer service person who I spoke to on the phone? Kept changing his story from "will be able to" to "maybe" to outright "no"
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Dr.ajEdenvalley
(@ajEdenvalley1) reported
@LIVEINMOUNTAIN @Glenina57 More like the awful processes of Telstra in dealing with any issue that lead people like Ray and me to have to ring multiple times to try and get things fixed. Now on day 9 with no working phone or internet. Telstra are the problem NOT the customer
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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jcc
(@jccrealdeal) reported
@telstra need to disconnect my father's services but do not wish to wait in a 40 minute long phone queue. Can you please help?
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Aimee
(@AimeeLDawson) reported
@Telstra I’ve been trying to get help on your live chat for days (apparently the phone customer service aren’t able to help with my issue). My internet was meant to be set up 10 days ago, however there has been a ‘delay’ - I don’t know why and no one will tell me.
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ramona quazzola
(@r_quazzy) reported
@Telstra The rain stopped & the problems went away.
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Will
(@StreetRuffian75) reported
@red_eyed_goat @Telstra Thats great mate. If you are happy with it then thats enough for me. Telstra needs a strong competitor with their own network - otherwise they just use their backbone and still wholesale anyway. Love for people to leave in droves.