Telstra

Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lawson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lawson, Blue Mountains Municipality, State of New South Wales 01/11/2026 18:50

January 11: Problems at Telstra

Telstra is having issues since 05:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lawson, State of New South Wales

Latest outage, problems and issue reports in Lawson and nearby locations:

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour 10 minutes and still on hold. Horrible customer service

  • lucyrunaways Lucy & the Runaways⁷🌾 (@lucyrunaways) reported from Sydney, State of New South Wales

    @MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • krynd42 krynd42 (@krynd42) reported

    @DarkViperAU @Telstra Nah, you misunderstood them. It isn't that the S21 Ultra is not a supported phone. It's that they don't support /your/ phone because they don't support you personally. They're fans of MrBossFTW and think your content is "mid". /sarcasm (in case it wasn't obvious)

  • nlaggers Nick Lagarrigue (@nlaggers) reported

    $Z2U #Z2U - 💯 on my watch list at this price. Bunnings and Telstra on board and looking to disrupt the delivery service and Saas market. Same day delivery.

  • bielinko Albert Bielinko - Telstra Ventures (@bielinko) reported

    What I love about this is that anyone, anywhere can do this course in their own time and learn from security experts at Telstra to help uncover new career paths. A massive win for equality and nurturing in demand skills. Well done to Telstra and Forage.

  • simos_gaming 0% DRK & 0% WAR Parser X2 (@simos_gaming) reported

    @DarkViperAU @Telstra Ok, wtf? This is an actual scam.

  • ph1rst Phil Hirst (@ph1rst) reported

    @Telstra It’s not about wait times, it’s the whole experience. You have to constantly sit on the message app, otherwise the issue is passed on to another support person. Then they do not read the conversation and you have to repeat everything. It can take a whole day to resolve something!

  • p410n3 p410n3 (@p410n3) reported

    @nano_pone @DarkViperAU @Telstra I remember some security focused Rom developer ranting about it, but couldn't find it. However there's definitely carrier specific exploits out there because carriers do that ****

  • DavidL22390026 DavidL__ (@DavidL22390026) reported

    @MikeCarlton01 @NAB Lucky You! Yours was a banking enquiry. You should try Telstra and want a telephone service and a basic internet connection. Hours on the phone, months waiting and it’s still not delivered. I’m not asking for Jimmy Little’s ‘Telephone to Glory’!!!

  • iGoByLame Resident Car Poster (@iGoByLame) reported

    @DarkViperAU @Telstra Look I appreciate the Telstra social media admins and they don't deserve vitriol, but the company needs to up their game big time. I'm thankful I have full Vodafone 5G coverage in my area so I switched to that and haven't had an issue since

  • alen_page Alen Page (@alen_page) reported

    Have you sent email letters to your customers recommending using biometrics in a 2-stage login to customer online accounts, or is this spam from someone else? @Telstra

  • GIGACHAD022 GIGACHAD (@GIGACHAD022) reported

    @dunhaibee @Telstra @DarkViperAU Damn you ratioed the company 💀💀💀