Telstra

Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lawson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lawson, Blue Mountains Municipality, State of New South Wales 12/18/2025 23:45

December 18: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lawson, State of New South Wales

Latest outage, problems and issue reports in Lawson and nearby locations:

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales

    @GJGreenlea @Telstra What a joke! The customer service is really turning people away.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra your network has 0 data in Broadway shopping center even with no people here and on 5G. What’s going on

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • Shivanigo Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales

    Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOtherDibbler TheOtherDibbler (@TheOtherDibbler) reported

    @Telstra After all the usual messages from Telstra telling me to switch back from the mobile network (which I can't do) my connection speed got cut to almost nothing. Again. It's been maybe a year since the last time but it's happened several times before.

  • lilimareea lilian (@lilimareea) reported

    @PetraAu @iiNet Travelling from nsw to Qld & back couldn’t get over how poor the internet was, more dropouts then connections, I’ve never started my phone so many times before, never experienced it this bad ;( I’m with Telstra

  • chrisede_au C:\hris (@chrisede_au) reported

    @Telstra is there an outage in Brunswick, VIC 3056? iPhone + Nighthawk modem are both not getting a data connection

  • Rickard_Scott Dr Scott Rickard (@Rickard_Scott) reported

    @wadekelly Having done a bit of driving/staying in regional areas over the last week, I can support that the Telstra coverage has been excellent compared to Mr R's provider. I can't imagine paying even more though 😱 @catmiddleton

  • the_fifth_kid Sue (@the_fifth_kid) reported

    Currently my phones aren’t connected. I call @Telstra for help. 2-3 hours they say. That was 14 hours ago. Rang this morning to check. Oh, may be 24 hours. My husband may need specialist care urgently. @Telstra response - sorry, nothing we can do. Thanks for nothing @Telstra.

  • MyNameIsMurray Murray Webber (@MyNameIsMurray) reported

    @shawnharry @carlosml But that's the issue. I've had people from Microsoft, Telstra, and a partner tell me the VVX units will work via 3PIP, even if they are currently configured for TIPT... but I've seen no way to register the handsets to Teams. Obviously, handsets like the Poly CCX make this v easy.

  • Carrynbeard05 Carryn Beard (@Carrynbeard05) reported

    @Telstra Hi Ryan, I've sent you a message. Would appreciate an update and how I can cancel my account without paying any fees as I have not received the service I've been paying for over the past 6 months.

  • chingyuen_ 青緣 (@chingyuen_) reported

    @k_r_n_o Haha my hubby ported from Optus to Telstra. Ended up had to deal with one of the most useless customer service from Telstra.

  • SFynmore scott (@SFynmore) reported

    @karmabusdriver @peterMVFC @Telstra Peter, lodge an official complaint on their website, it's the only way to speak to a human. The line of increased volume is BS. I had an issue 3mth back & lodging an official complaint is how I sorted it. If they ignore you go to the ombudsman

  • Haydos_Twitch Haydos - SW & Chill (@Haydos_Twitch) reported

    @Telstra @NBN_Australia How many times does our internet have to dropout before you check the network, honestly, 3 dropouts in a hour and the tech support says its our fault