Telstra Outage Report in Lawson, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lawson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Lawson, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lawson, State of New South Wales
Latest outage, problems and issue reports in Lawson and nearby locations:
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Enschway
(@Enschway) reported
from
Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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Stewart Walton
(@StewartWalton) reported
from
Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
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Anne Gordon
(@AnneGor77871669) reported
from
Sydney, State of New South Wales
@jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Its Time
(@pangolincovid) reported
Carrier pigeons sending mobile black spot message to Canberra ahead of federal election. Well no ****, it's a National held electorate, meaning voters there voted for the Coalitions dismemberment of Labors world class NBN and the sell off of Telstra by Howard.
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Alex
(@Alex_I_88) reported
@Telstra But like how can I ask for a chargeback of $38? When all my transactions to Telstra would of been $89.99? Can you transfer it to another Telstra customers account? Genuinely never found a company more difficult to deal with!
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James Breuer
(@ilCacciatore_72) reported
@Telstra No worries. My issue was that after logging out and back in to the app, I don’t get any verification number as the additional auth step. I can still then go to Telstra Plus to order but at check out it says I’m not verified and can’t acquire the item. I’ll try in the morning
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Polly Hemming
(@pollyjhemming) reported
@pyro_ct Telstra was a bit disingenuous about its concerns there arent enough domestic carbon credits. The issue was likely price that made them go for international credits. This is the article. Itss about Telstra going it alone with a small tree planting project rather than ACCUs.
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Gieusahaggis
(@Gieusahaggis1) reported
@Telstra must the most incompetent company in Australia. Three times I ordered a new modem via the customer help system. All confirmed and nothing happened. When I raise it again, the ‘team member’ acts like he’s never heard of my request. A complete cowboy outfit.
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Jesse James Walker
(@jessejwalker) reported
Hi @Telstra 👋 I recently paid $300 for a SIM and didn’t receive a confirmation email, tracking number, or the SIM. Just the charge on my card 🙃 Spoke to 5-7 customer support agents via chat and was told they couldn’t help and to lodge a dispute with my bank 🙌 please help!
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Telstra Telstra incoming emails have not been working for some customers for 2 days. Telstra wants to charge $66 month program for tech support to fix a problem they admit is their fault. This is crazy. Feedback from customers makes no difference. Pls fix now for free.
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Punchy
(@MpPunchy) reported
@Telstra It is a recharge issue that i was told to wait 48hrs for cos it may take that long. It is now not much less than 60 hours and still no resolution just bloody excuses and contradictory answers
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Arthur Kingston
(@ArthurKingsto88) reported
@Telstra It has to be the correct ID, because it's the ID which gets billed for my internet service. I've only got one ID.
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🕷 🏳️🌈🔭🌠🤓 miss rey's 🏏 on pelennor fields
(@miss_reys_mind) reported
@Telstra its not working