Telstra Outage Report in Lillico, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Cattanach
(@oceanblessed) reported
@Telstra Fix your services first
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Sparkey
(@liveanother45) reported
@Telstra My 73 yr old mum (cancer, caring for a husband with serious health issues) has been abandoned by your lack of service. She has had no ADSL for at least a month and is now only getting service via Data. She pays for platinum service.
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WaffleyBoi 🧇
(@WaffleyB) reported
I have spent, 2 God damn hours today trying to talk to a representative at @Telstra and I have not talked to one a single time. Literally have not had internet for a week and they clearly couldn't care less. Good job tesltra, I don't know how you manage to have such poor service.
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William2001.wh@gmail
(@William2001Wh) reported
@Telstra just to let you know the tech came back to fix it on friday afternoon
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Peter
(@psg_au) reported
@andy_penn @Telstra OK Everyone ENOUGH. Andrew, you are supposed to be the CEO. Time to show you ARE a CEO and sort out this **** with @NBN_Australia. Its CRAP they way NBN keep blaming the issue back on the Telco, when it is clearly their problem but don't want to fix it.
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Gemma Wood
(@NAPS_Gem) reported
@Telstra just letting you know haven't been able to message in my telstra app since 25 Jan...mid convo since Dec with no solution, now weeks can't even chat. Hard for those of us who work nights and can't call during your hours...did spend hours on phone too but need some sleep
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Peter
(@psg_au) reported
@Telstra - You can get SOMEONE to RING me about theses issues. I have NEVER Received the line speed you have promised & with the internet being down more this week than it has been up, I've had enough. Please arrange someone to REFUND my internet costs since moving to the NBN.
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David G
(@DavidGracie70) reported
How ordinary is Telstra customer service? Asked four times for my details, went through 3 different people and they still just ignored me @Telstra 2 hours wasted for a simple solution ... monopolies breed contempt
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Sparkey
(@liveanother45) reported
@Telstra 4) her incident number is INC13358069. I am really worried about my mum, as would anyone be. She cannot afford to keep paying data extras when she's supposed to be on ADSL, and internet is so important for family to help her and keep in contact
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RedHammer1917
(@hammer1917) reported
@Telstra No. Yet, Telstra has the audacity to try billing me for the repair. I have arranged to have this addressed by a store manager tomorrow. If my issue is not satisfactorily resolved in accordance to my reasonable demands, I will be taking this to the ACCC.