Telstra Outage Report in Lillico, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Murphy
(@ChrodoM) reported
@ObrienBig @Telstra Its to stop people not paying the bill when there service is not working ! NBN mainly as with Covid service has gone the way of the Dinosaurs ! I have lost count of the amount of people not paying till there service is working !
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Darren Baguley
(@DarrenB111) reported
@gabriellechan Yep. At the beginning of the week Optus 4G dropped back to 3G and service died. Swapped SIMs to Telstra 4G on the same tower and all was ok. N idea why. Just happens now and then.
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Jason Murphy
(@ChrodoM) reported
@Telstra no not the same ! Netflix, stan ect. can be canceled ! when a service dose not work ! And never been double charged by them ever ! If there service stops working its $15 down the drain not $100's , no 10 hour phone call or sunting from app to phone with no action ever !!!
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Jason Murphy
(@ChrodoM) reported
@Telstra Not me thank the gods ! Im a tech and deal with it day after day , also try to help people online throw the telstra web forum , and there are 100's of people on there getting the run around as well. Its been bad for years but with covid its know 100's of times worse.
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Ashley Garrett
(@valeriyku0b) reported
@awholelotofgeek @Telstra I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.
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Sean
(@Caprishorn) reported
@Telstra All I want to do is update my NBN plan but apparently that’s really complicated even after telling the 24/7 Telstra app messaging service exactly what I want and being told 3 days in a row that it will be done 24 hours and still hasn’t. Help?
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a whole lot of geek 💜
(@awholelotofgeek) reported
@Telstra So telstra I have $145 credit on my telstra bank account but it seems it wasnt reconigsed by your machines and it still tried to withdraw money from my bank account and now says i'm overdue... Can I get some help so the credit pays the overdue bill??
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JS
(@everyday_vet) reported
@_Willo_ lodge online. It costs Telstra to deal with the complaint, so they’ll try to resolve it early. I think it’s $500 straight up for them to liaise with the ombudsman’s office. It goes up dramatically if they are found at fault. Telstra have their internal team that will contact you
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Jason Murphy
(@ChrodoM) reported
@Telstra We're here to help, 24/7 :) HAHAHAHAHAHAHAHAHA So funny take it from a front line worker thats BS !! On line isn't to bad with social media ! But Customer service is a Sad Joke that gose on and on and on ...... And if I get charged $100's over I want it back no credit !!!
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Art Hackett
(@arthacket) reported
@Telstra Hi Telstra. When are you going to offshore the technicians as well? I’m sure you’re looking into it. Your appalling autopay and inability of “customer service” to fix it are forcing me to reconsider all my services.