Telstra

Telstra Outage Report in Lillico, Baw Baw, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lillico, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lillico, Baw Baw, State of Victoria 12/14/2025 08:40

December 14: Problems at Telstra

Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lillico, State of Victoria

Latest outage, problems and issue reports in Lillico and nearby locations:

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenGeorgant1 Steven Georgantis 🇦🇺 (@StevenGeorgant1) reported

    @chrismurphys @PCKJ3627 @Telstra Telstra service has gone from mediocre to bad. Under covid excuse to reduce humans taking calls. They tell you to go online but you get no help from those answering text system. I finally gave up. I’ll be moving in new year to someone else .

  • cinoy2310 cindy ackerley (@cinoy2310) reported

    @Wil_Anderson My husband has been instant messaging @Telstra for the last 18 hours. He can send text messages, has internet service but can’t make calls from his mobile. They just messaged him to say they have raised a ticket and can he please go on with his day. They will be in touch soon...

  • Jasmin_Hartel Jasmin Hartel (@Jasmin_Hartel) reported

    @Telstra Any chance I can get some actual help? Spent the past 4 days speaking to 8 different people trying to get a refund for getting charged twice for my service... At this stage it looks like you guys think it's easier just to keep my money and ignore me?

  • Meg_Phillips Meg Phillips (@Meg_Phillips) reported

    @Telstra Trying to report a black spot for reception and told to reboot the phone. Especially helpful (not) when you are relying on Vic Emergency updates.

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • _steve_davidson Steve Davidson (@_steve_davidson) reported

    @joshrowe @Telstra worst.

  • StephenCena Stephen Cenatiempo (@StephenCena) reported

    I've been an @Optus customer for over a decade. However, I wouldn't recommend them to my worst enemy. No customer service whatsoever. Their representatives will openly lie to you. Pathetic. @Telstra , here I come.

  • HullsRob Rob Hulls (@HullsRob) reported

    Great way to end a shitty year. Called in to a Telstra shop to seek help in relation to a problem with a phone bill. Waited 20 minutes only to be told that they couldn’t help and that I’d have to ring.....Telstra!!!!

  • HollowsPeter Mixed Reviews (@HollowsPeter) reported

    2/4 - Call with customer rep dropped out three times cos reception with Optus is rubbish - Got tired of trying so moved over to Telstra - Had $1200+ in credit in my Optus account for handset payment

  • imandings Andy McGuire (@imandings) reported

    @JarrodKent @Telstra @Optus Optus is no better - I just have been charged for a phone I returned. Currently on Live Chat with them trying to sort this crap out before I go to the Ombudsman.