Telstra Outage Report in Lillico, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Laurie Patton is The Lucky General
(@LJPatton) reported
For six months now I’ve been trying to have @telstra deal with appalling 5G mobile phone speeds. Had a friend do a speed test standing right beside me today - 140Mbps. Did my own test - 1.67Mbps. I’ve taken the phone to an Apple Store and they confirmed it’s a Telstra issue. 1/2
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@JulianBurnside My partner had an awful encounter at a Telstra shop yesterday. He queried when told they couldn’t see him for four hours. He just wanted to make a purchase which would have taken five minutes! His questioning this ended by him being asked to leave the store. He’s not happy.
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leo
(@leeosullivan8) reported
@Telstra @JulianBurnside Is Sheree a real name or is this one of the scammers who have infiltrated Telstra and will try to get remote access to your computer&deliberately slow down internet speed so people are forced to contact the scammers so they can hijacker email accounts. Dodgy.
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MicheleS
(@MicheleS_Aus) reported
@Bilbulbabe @Telstra My, my, turning customers away! Sounds like Telstra doesn't want or need new business! Having to make an APPOINTMENT to buy something from a shop? I'd never set foot in a shop that did that to me!
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anonymous
(@BowtellGaelle) reported
@Telstra how are we supposed to cancel paper bills? Telstra app not loading, calling never answered be humans and emails ignored. Please advise
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Laurie Patton is The Lucky General
(@LJPatton) reported
2/2 Numerous chats with @Telstra operatives. Finally Level 2 technical experts confirmed it’s a “backend” issue that needs fixing. Multiple emails to the CEO and Chief Customer Advocate have been ignored. Bring back @davidthodey or @andy_penn. They cared about customers.
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Liam Frank
(@BillyFrank1979) reported
I wish @Telstra would fix their pre- paid activation portal. 3 sims tried and a phone call to their call centre, and no one knows why there is a glitch. IT form created with a 7 day wait. Fun.
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Patricia Karvelas
(@PatsKarvelas) reported
@tnsprofpunter @RNBreakfast Telstra has been down in our building for days
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the noodle gourmand
(@noodle4lunch) reported
@JulianBurnside Why do you bother to use Telstra when there are so many other companies willing to charge less and give you a better customer experience?
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House Of Avi
(@avi_house) reported
@Telstra you have the worst in-store service and your online chat agents must be from mars because they are just pathetic in customer service - BUT a your real onshore Australian agents in the call centre like Aaron and Prachi deserve a raise.