Telstra Outage Report in Lillico, Baw Baw, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Angus Mackay
(@angushmackay) reported
@Telstra I've been using your messaging app day after day and never get past verification questions. It's been going on for weeks now. It's just not reasonably, even for the times.
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Jennifer Weinstein
(@JennyWeinstein) reported
@Telstra You should take mental illness seriously - you certainly don’t take customer service seriously 😒 my tweet was a PSA for anyone that might be suffering b’cos dealing with your company is only going to make it worse!!! #customerservicefail
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Pedro Aron♦️
(@PedroAron6) reported
@TheMisterEpic1 @Telstra yeah but here in brazil its kinda worse because of the pandemic, many services have lost speed because of the demand, it loses speed at rainy days, and even stops working quite often on those, providers are only obligated do give 80% of the service; extremley expensive as well
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Aleks Witko
(@alekswitko) reported
After a decade break, I tried #Telstra again. Already regretting it after 1 day. Poor service, false promises and nothing but disappointment. How do they do it!?
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Steve O'Loughlin
(@OLoughlinSteve) reported
Howdy @Telstra . How does one go about disconnecting one's home phone? I have gone around and around on your God awful website and can't find out how. Or maybe that's you cunning ploy?
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Wiltop (thatParadox)
(@thatparadox) reported
@Telstra honestly, how did you **** up so bad that when I scheduled to move my internet you tried to disconnect my parents internet when we're on completely separate accounts!?! Then hours after I cancelled that job you called my parents about the move??
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Wiltop (thatParadox)
(@thatparadox) reported
Seriously, every ******* interaction I have ever had with @Telstra has involved waiting for an absurd amount of time on the phone (often more than once) for **** that should just be easy. Stop being incompetent, stop funneling your billions to investors instead of support.
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Alan Double
(@AlanDouble) reported
@Telstra Updated my plan to Google Pixel 5 w Redeemable Hub Max. Code never came and have now contacted support 5 seperate times with no code and no resolution. It is a joke and this online only support is terrible, they are useless. THE WORST customer service experience
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RSR
(@RSRMars) reported
@garydlum No actually great news now! Telstra modem arrived today & works a treat. So now gotta go back to office works and take the other one that's not working back - fingers crossed I'll get a refund. Pity it didn't come earlier so I didn't up my phone plan! Oh well. I need CFS alerts!
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AngryNana
(@AngryNana4) reported
@Biggy1883 Yep, sometimes I even get to talk to the scammer on the other end. I tell them I’ll just go get my husband to speak to them as he works for the tax office/microsoft/Telstra. They hang up immediately and calls drop off for a few weeks til new scammers join the company.