Telstra

Telstra Outage Report in Lillico, Baw Baw, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lillico, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lillico, Baw Baw, State of Victoria 12/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Lillico, State of Victoria

Latest outage, problems and issue reports in Lillico and nearby locations:

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

  • wombatlyons wombat lyons (@wombatlyons) reported from Trafalgar, State of Victoria

    @Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra Completely unable to get any response from the halfwits at #Telstra, because of its pointed refusal to the OVERCHARGING of my account, I've been forced to submit my complaint through the ombudsman, the TIO. AVOID THIEVING #TELSTRA

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra I only get angrier with each passing day that #Telstra refuses to fix its OVERCHARGING of my account without delivering a service any different or better than the one I had before, or that I'd even asked for. AVOID THIEVING #TELSTRA

  • cberkman Craig Berkman (@cberkman) reported

    @Optus @50_Billion_ppl How many times do you need to be told @Optus???? That page is for mobile networks, not home internet. And you should know that. It's a widespread problem apparently and you folks are simply denying it's an Optus fault. (Ps. My Telstra connection is fine.)

  • kaylaasale Kay #FreeWestPupua (@kaylaasale) reported

    @Telstra my nan is 87 and does not recall to the cent her last bill and does not have 100 points of ID to go in store. I was asked to provide her licence (age????) Which we can't do. You've caused serious anxiety with this letter and have no help for people who cant use apps? 🙁

  • jrgibson1 John (@jrgibson1) reported

    @Telstra It’s good to see they get half way through a conversation and then they disappear again after 25 minutes...and counting. BTW Ash, the idea of “going about my day and I don’t need to wait for a reply” isn’t correct when I am *still* waiting to resolve an issue FIVE HOURS after...

  • ScottSj84 ScottyJ (@ScottSj84) reported

    @Telstra I have been trying for two weeks to get through to #telstra - can’t get them on the phone, can’t get them on web chat WTF is going on?

  • MillenniumExile Millennium Exile (@MillenniumExile) reported

    @OhNoRobbie1 @Optus I can try and use my phone, who is with Telstra, however, the task is a bit redundant really... I've supplied my address to you, and it's clear that the issue is widespread and not an isolated incident...just ask for our address and keep us posted.

  • jon28810435 John (@jon28810435) reported

    Error, wtf @aussie_bb? The NBN dropped out, I switched to Telstra to check the status and your website is also down?

  • acrosweller alison crosweller (@acrosweller) reported

    Hey @Telstra how is it that I can be chatting with someone on your app about my issue and then they disappear and I have to explain it all over again to the next person who picks up the thread. Don’t you have phones?

  • SamBel72 Sam (@SamBel72) reported

    @Telstra doesn’t answers phones for account queries. Forced to send text chat query. Sent HOURS ago & still no reply? Atrocious customer service! They’ll quickly give you human contact to sell you something but after that they as good as tell you to eff off!