Telstra Outage Report in Lillico, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Carl Gorka
(@CarlGorka) reported
from
Drouin, State of Victoria
@D_Melissa2 @Telstra @NBN_Australia Yes, people on Warragul fb site saying nbn down. I'm ok in Drouin
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Hunt
(@kiwi_hunt) reported
@sofieformica When you first hook up to the NBN there are always teething troubles. Our hook up here in Hervey Bay was quite un trouble free although our phone line played up a bit. Daughter in Bribie Island had to change their Telstra Modem twice before they got proper connection.
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Ben Robson
(@brobson_politic) reported
@Telstra The only complaint/question I have is, is it possible to get an antenna for the Telstra Smart Modem? I can never seem to get more than a "yellow" for my modem signal.
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BSmeter
(@Grabdpopcorn) reported
@TMFScottP @Darren1PRiOR @Telstra Such a shame. Means they can continue providing garbage service. :(
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Sarbajit Pattnaik
(@sarbajitpratyus) reported
@Telstra I did escalate Jessica, but I got notified that they have limited power being a chat support to redirdct for voice support.
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Ben Robson
(@brobson_politic) reported
There are many things about @Telstra that I don't like. But, one thing I do like is when my NBN connection fails the Telstra service seamlessly switches over to their mobile network without me noticing any outage. 👍 @NBN_Australia #Fail!
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Ben Robson
(@brobson_politic) reported
Anyone have knowledge (inside info, witnessing technicians, etc) as to what is causing the @NBN_Australia outage (parts of Melbourne)? I'd like to get a sense of how long the outage is going to be. All I can see is my @Telstra modem doing DHCP requests & retrying. #NBNOutage
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Michael Sargent
(@michael_s99) reported
@Telstra Perhaps @Telstra should be investing in customer service. Being constantly directed to use the Chat is disappointing. I tried to upgrade my NBN last Saturday and 6 hours later was no closer. It takes 20 mins to get a reply!! After the six hours a new person came on to start over!
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gordolake🕳️🐀
(@gordolake) reported
Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.
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Kat
(@pripykat) reported
@Telstra I am not sitting on the phone for another 6 hours to Telstra when we already made an appointment and went through all of this, including faults and modem issues. Our businesses cannot wait another week for you to finally rectify the situation.
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AndreMay
(@AndreMayAU) reported
@Telstra Hey Telstra, any chance of any ETA for an outage in postcode 3156? NBN connection. Been out for most of the day. Thanks.