Telstra Outage Report in Lillico, Baw Baw, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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je
(@jirouiz) reported
@Telstra Fixed service. Wifi reconnects and then disconnects. Goes on for days and I couldn't handle this with all my online work due this month.
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Malek Hamdan
(@mal_h) reported
I’ve also raised a complaint with TIO. Having a child with a severe disability and epilepsy and not having a working phone service is not great. No one at Telstra or @BoostAus wants to take any ownership whatsoever.
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TBOY_Jarod
(@jarodmellor) reported
@Telstra Havn't heard a thing from support, the last guys I spoke to on Saturday said to just wait, so he was suuuuper helpful. But no, no modem yet.
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memyselfi
(@jadajade21) reported
@Telstra I have an internet outage and have been told it will be back up tomorrow morning. I work from home and have to use my mobile data to work. Will I get reimbursement for my data???
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Squires70
(@FinanceSavvy1) reported
@telstra if people don’t want to use online services why keep pushing for that service only?
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Kieran Plim
(@KieranPlim) reported
@Optus Dont know what my username is? But my fiancee who just moved to optus from telstra, myself & our supposed 5g Mobile broadband just chooses to work when it wants to. Same problems as the start of the month in april. Tower issue at ST Lukes school still it seems.
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Brett White
(@telemeister) reported
@Telstra Yes, several times, usually when the speed is low. They help with the slow speed, but not the inconsistency
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je
(@jirouiz) reported
@Telstra mate fix ya connection
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karen ward
(@karenward07) reported
@shermozle @Paul_Karp You’re with Telstra, you poor bastard.
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Squires70
(@FinanceSavvy1) reported
Getting @telstra to help with anything I’d like going to the dentist. Painful and once they are done you’ll have no teeth. They refuse to assist to get problems solved and push endlessly to self serve with their processes are broken.