Telstra

Telstra Outage Report in Lillico, Baw Baw, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lillico, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lillico, Baw Baw, State of Victoria 02/03/2026 21:25

February 03: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lillico, State of Victoria

Latest outage, problems and issue reports in Lillico and nearby locations:

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • danhwylie Dan (@danhwylie) reported

    @D_Coombe @Telstra They've refused the even give me a broad ETA on it. Word on the street is the My Telstra app doesn't work on it yet. It seems plausible, given its only Telstra who are refusing to push it, but I don't know for sure.

  • maedjac Rach H (@maedjac) reported

    Hey @telstra is there an outage in elsternwick? Do you have an eta for it to be restored?

  • K1rr1ly Kirrily Todhunter 💉💉😷🌱⚖️☀️🤔🔬📚💃 (@K1rr1ly) reported

    So I ported my number overnight to a new provider with unlimited data, only to discover @Optus Network Locked my @oppo phone despite my having bought it outright last year. I'm cut off! Thank goodness for free WIFI & Telstra Payphones. I thought the TIO stopped network locking?!

  • KarynBarrasso Karyn (@KarynBarrasso) reported

    @NBN_Australia such a disruptive strategy to cut off cable internet services without notice and force customers to switch to NBN w daily account suspensions. The biz impact over 2 days was huge with 3-5 to go. @Telstra app bad but ph service got us over the line #nbnvictoria

  • Fitzwah Liam Fitz (@Fitzwah) reported

    Still no internet @Telstra and very very slow mobile data.

  • osrsSlayLiam Slay Liam (@osrsSlayLiam) reported

    @Telstra any eta on the nbn outage for 3915 being restored?

  • _deeflorence Dee Florence (@_deeflorence) reported

    @Telstra We’ve got a escalation code now. It worked last month. :( Hopefully someone can fix it when it’s been escalated.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    Who believes @telstra when they say that they will "raise a complaint"..... Not this little Black Duck.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    Ahh @Telstra Where words like Telstra Help, Telstra Support is an Oxymoron. Who can suggest a new Telco?

  • mcnasty_m McNasty McNastyface (@mcnasty_m) reported

    @elizabeth_BBC @Nemy36 @Telstra I left Telstra too; they cancelled my phone number by accident and kept sending me bills for another year. I have never experienced such sustained institutional incompetence.