Telstra Outage Report in Lillico, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rebus Of The North
(@Rebus0906) reported
I gave Telstra the arse years ago. But I use them for prepaid phones. Biggest coverage. iiNet provide me with excellent ISP service.
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The rationale
(@SES_rationale) reported
@Telstra My husband was able to do it from his work & organise the text exchange to troubleshoot the problem and determine that we required a new modem. It would have been quicker and easier to talk to a person. It is fixed now. Thank you.
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deegesh shah
(@DeegeshS) reported
We hope this issue will be resolved soon once Telstra can figure out what their problem is. All other contact details remain the same. In case of an emergency please contact o it surgeons directly or attend your local emergency department.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
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B_Sharp
(@Just_Westy) reported
Trying to get Foxtel support from @telstra , ******* nightmare. Somehow they want me to reboot my mobile.
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30103FNQ 🌪
(@SelveyRosie) reported
@Telstra is there a technical issue providing high speed internet in Edmonton QLD? NBN say the issue is the provider?
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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The rationale
(@SES_rationale) reported
@Telstra Thanks Matthew. Our modem was fried in an electrical storm. We managed to get in touch using a text application. Our issue was that initially when we had no modem & internet access we rang and followed the automatic phone prompts & selected the numbers that described the problem
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The rationale
(@SES_rationale) reported
@Telstra They sent a link that opened on the internet. Our problem was that we had NO internet. Therefore, the link was useless because we couldn't open it. There was no way of circumventing the automated process to contact Telstra.
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🌸
(@fredermusic_) reported
@Telstra I think it’s so slack that we’ve spent the entire weekend without any kind of internet service and we’re still expected to wait another full week until it’s resolved. Is this really how you treat your paying customers? Especially by planning this and not telling us?