Telstra Outage Report in Lillico, Baw Baw, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Lillico, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lillico and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lillico, State of Victoria
Latest outage, problems and issue reports in Lillico and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Trish Clough
(@trishola2) reported
@chrismurphys @Telstra Internode is good. Tech support based in Australia is good.
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JP 1977
(@piet_jason) reported
@Telstra I tried logging a complaint but was on hold for ages and couldn’t send an email. My internet speed is atrocious. Can’t watch anything on Netflix/Stan or Telstra TV without continual stoppages. Bought a booster and no change. Paying very good money and getting no value.
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Leon-Bot-
(@GeorgeC84804674) reported
@rubin_angela Call the Telecommunications Ombudsman or go on their website, then call Telstra and tell them you’ve called the TIO. They’ll fix the problem instantly.
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Aileen Day
(@AilsDay) reported
@Telstra Is that in the Get Help section?
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Andrew
(@MrAndrewD) reported
@TomReynolds_AU Mine said Telstra, I said I don't use Telstra. He then said, "It doesn't matter, I'm with everyone, TPG, Dodo, Vodafone, it doesn't matter". I then asked why I had internet issues because I don't use the internet. When the penny dropped he hung up.
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Andrew Jarman
(@ThatJarman) reported
Seems none of the support staff know :/ @Telstra - is the xbox series x wave 2 going to arrive before Xmas? Estimate was dispatch Dec 9 and I have no tracking # yet
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iamprusty
(@iamprusty) reported
@Telstra Site at 415 Colins St failing trace routes to the internet at hop 203.45.255.1. Contacted Telstra and they said there's no outage in the area. Can you confirm?
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🍩@WyndhamVic 😷🤒🚽
(@wyndhamvic) reported
@chrismurphys @Telstra .@Aussie_BB been with them for years now and no problems. Home grown help desk apparently but i don't recall ever needing to contact them.
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Phillip Clarke
(@PhilatWoodstock) reported
@chrismurphys @Telstra The big problem in the regions is support. The local telstra shop just wants to sell you more stuff not fix any problems. And it takes time to sit on the phone and wait for the right person.
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notYetXmassing
(@SallyRMelb) reported
@chrismurphys @Telstra I’ve had no issues with Iinet but I know others have