Telstra Outage Report in Maclean, Clarence Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Maclean, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Maclean, State of New South Wales
Latest outage, problems and issue reports in Maclean and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Yamba, State of New South Wales
@Telstra why is your app messaging so slow to load. 2 days I have been trying to get on to talk to someone about my pending internet connection. No phone numbers to call either. Not good enough.
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@MicheleS_Aus @Telstra This one is large, plenty of staff. Yes, they were busy, but one had time to explain, at length, that no service was available for four hours. When queried, this employee walked away and a more senior person asked partner to leave. My partner was shocked, he’s not a rude person.
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@JulianBurnside My partner had an awful encounter at a Telstra shop yesterday. He queried when told they couldn’t see him for four hours. He just wanted to make a purchase which would have taken five minutes! His questioning this ended by him being asked to leave the store. He’s not happy.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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the common mans thoughts
(@common_mans) reported
@rubin_angela Said every @Telstra customer ever.
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Wendy
(@Wendy2068) reported
@rubin_angela I spent 13 hours on the Telstra app recently trying to resolve a problem. Each time I responded it took them about an hour to respond..... lucky I as at my desk working so could continue..... but UNACCEPTABLE. It wasn’t resolved even after that amount of time
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Sally McLean
(@186baaa97958443) reported
@rubin_angela When we built our new house it took Telstra 6 months to get the internet connected because they kept telling us it was an existing dwelling despite us giving them proof the old house was knocked down and we purchased the land and built a new one!
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Jason Andrade
(@jasonandrade) reported
@KayeJon32736745 @rubin_angela So why do people continue to do business with them is what puzzles me. There are so many many other companies that offer the same services better.. Many of which build their products on a Telstra platform but shield you from Telstra’s customer service..
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DL
(@bodhitreesays) reported
@rubin_angela Good luck. Can’t even call Telstra anymore without being redirected to the “more time efficient” messaging service. Meanwhile still waiting, 14hrs later, for a response from @Telstra
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Question Everything
(@QuestEvrythng) reported
@bullnala @rubin_angela Sadly not always. But if you keep tagging them daily they get around to you eventually. Ombudsman is a much quicker route plus you have the satisfaction of knowing Telstra get hit with a $500 admin fee for every complaint. I’ve found the TIO to be really helpful
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Enraged Sock Puppet
(@EnragedSock) reported
@rubin_angela Similar story. They promised me a refund so many times but never followed through. I gave up, my time is worth more than the refund. So bye bye Telstra!
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marius@mainridge 1
(@mariusmainridg1) reported
@rubin_angela @JaneCaro I gave up on Telstra, went with another provider since the initial set up 2.5 years ago I haven’t had to speak to them and the service hasn’t faulted. If I billed Telstra for the hours spent on the phone to them with issues it would have payed my annual bill with credit
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CherryRype
(@cherryrype) reported
@rubin_angela I got rid of Telstra 12 months ago. Am now with @AussieBroadband and it's been Heaven. Not. One. Problem.
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AngryNana
(@AngryNana4) reported
@CGrandma55 @rubin_angela Even that doesn't work with Telstra. The senior managers in Australia who could fix things have no interest in even hearing from Australian customers about how abysmal their call centres are. BTW if you only spent an hour trying to get a simple answer, you did well.