Telstra Outage Report in Moe, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Moe, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Moe, State of Victoria
Latest outage, problems and issue reports in Moe and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bluesky
(@SkyDrivin) reported
@Telstra After an hour dealing with your bots online, is was able to get onto an actually person on a phone call! After listening to the scripted platitudes I was able to have them schedule a technician to come out. My March issue has not been, nor will be rectified, given up on that.
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Cory Horter
(@flip173) reported
@Telstra fix your **** support thing 5 days running round in circles to fix my internet have this put on and that out to monitor things and find nothing but now have to wait another 6 days for someone to come look at it!!! Not happy
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DaddyJoshxXx Gaming
(@DaddyJoshGaming) reported
@Telstra And why doesn’t it say that on the promotion that new customers must wait 6 months and pay atleast $90 upfront??? Give me my money back and cancel the account.
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I'm a Unicorn
(@woopdedoo652) reported
@MackAtt85754262 @Telstra I don't think Telstra know how to help even if they tried lol
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Nick Burrough
(@NickBurrough) reported
@Telstra This is why Aussie Broadband has call centres here and takes customer support seriously. You just asked if I wanted to pay for Platinum Support!!!!
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viv bnchck 🍊
(@bencikovart) reported
slept 4 hrs, got swindled by some guy on fb marketplace, and found out telstra never submitted my order for internet 2 weeks ago but at least there's good food in this world
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Nick Burrough
(@NickBurrough) reported
@Telstra you 4G smart modem is a joke if I have to call everyday to get more data while you fix my Cable!
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caleb
(@belacefn) reported
anyone else on telstra getting rlly bad packet loss
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Sarah Wiley
(@SarahWiley8) reported
I've had two scam calls claiming to be from @Telstra today. They wanted to help with my internet issues. The first call was pretty convincing to start with. It worries me they might trick some vulnerable people.
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MHF Spec
(@YourBoySpec) reported
Also joined @Telstra as a 24/7 tech support