Telstra Outage Report in Moe, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Moe, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Telstra
Telstra is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Moe, State of Victoria
Latest outage, problems and issue reports in Moe and nearby locations:
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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PKD | nollsy
(@noIlsy) reported
Been on like 200 ping the last few days and our speeds are like 8 down and 2 up. Telstra can't do much on their end and it could be our actual lines 😭 f in chat
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Lucy Hall
(@lucyhall10hall) reported
@Telstra I’ve been on hold on & off with you for at least an hour & a half. This doesn’t include talk time with customer service rep. We’ve had an ongoing issue with our business account that you seem unable to fix. What are my next steps before I go crazy??????
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💧KevthesquidGuy 🏳️🌈 🦘
(@Kevthesquidboi) reported
@Telstra Damn, there are a lot of sdverts from telstra, each just reminds me of how horrible of a company they are.
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who_is
(@d_1_t) reported
@Telstra I hope i am wrong here , but recent events of unilaterally altering service deliverables and increasing fees would add to this a bitter taste.
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Colin
(@P392SUM) reported
@techoglot Is that an issue on the Telstra side, or my email/password combination? (it's all to do with a Bigpond address)
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Christopher Forrest
(@skinny_1983) reported
@Telstra I have spoke with staff 4 times regarding bills you keep charging for a cancelled service, each time being told it was rectified only to get more bills. Now you’re attempting to extort me with debt collection company and when I try contact you I can’t speak with anyone!
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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Robert Tunn
(@Robert6420) reported
@TelstraEnt I have consistently bagged your customer service but no one from Telstra has got the ***** to reply asking what my issue is. You are a disgrace. By the way I am a share holder not that you would take the time to check or ask or care Life must be too comfortable.
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Hayley McNamara
(@hayleymcn76) reported
@Telstra what is the go with getting help to fix wifi. Each time we log on to Help me and start a conversation, it’s cut off. We’ve had no home wifi for months but still paying full fees. Disgraceful and more than frustrating. Other providers looking very attractive @mcnamara_a
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Hayley McNamara
(@hayleymcn76) reported
@Telstra 5 hours and 4 messaging conversations and still no wifi. It’s been months. This is the worst customer service ever. Cannot understand why we stay with you. Terrible customer service and defective product.