Telstra

Telstra Outage Report in Mona Vale, Pittwater, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mona Vale, Pittwater, State of New South Wales 03/17/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

  • kollectivekook courtney✨ (@kollectivekook) reported from Sydney, State of New South Wales

    I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

  • Gloreen_Goldin Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, State of New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • Shagdush Greg Edwards (@Shagdush) reported from Sydney, State of New South Wales

    @Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • hollingsworth Tony @OmptyMedia (@hollingsworth) reported from Sydney, State of New South Wales

    Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • milczy Laura Milczarek 🇦🇺 (@milczy) reported from Sydney, State of New South Wales

    People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseDT Denise Duffield-Thomas (@DeniseDT) reported

    @Telstra My phone and home internet have been slow all day and noticing some apps are down too

  • TomCompagnoni Tom Compagnoni (@TomCompagnoni) reported

    @Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!

  • Mario_Seags Mario (@Mario_Seags) reported

    @deeplongstop @Telstra Bloody hell @telstra this is disgraceful "service". Hard to believe anyone is willing to be a customer to you with this sort of crap dished up

  • SunSandSmile sun_sand_smile2017 (@SunSandSmile) reported

    @Jabbatron @Telstra I left them and joined Optus no issues since

  • Neville2Graham Graham Neville (@Neville2Graham) reported

    @catelizlouise If Dutton takes us to war, we’ll have to avoid water, bad weather, isolated locations, Telstra bad spots and night. If it happens, China will kick off and our mob will still be arguing about what to wear.

  • SaysGypsy Miss Gypsy Says (@SaysGypsy) reported

    Hey @PaulFletcherMP is Starlink a better and faster alternative for me than using. Telstra 's 3G H+ mobile phone service ? @auspol

  • PaulRebec Paul Rebec (@PaulRebec) reported

    @Jabbatron @Telstra They get a bit more helpful once you lodge a complaint with the telecommunications ombudsman

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @MareeEdwards4 @Telstra They will say anything to get you off the phone, yes we will credit you etc, it never happens then you start over, or give up which is their intention, it’s clearly their policy.

  • Benwithnonumber NRLSC Sponge (@Benwithnonumber) reported

    @deeplongstop @Telstra Two words mate. Telecommunications Ombudsman. Make a complaint and watch Telstra move arse

  • stofsk Chris Szitovszky (@stofsk) reported

    mum finally said **** off to telstra 50 year customer (rounded up a bit i think) and she's finally had enough of being dicked around she's now on the phone to iinet