Telstra

Telstra Outage Report in Mona Vale, Pittwater, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mona Vale, Pittwater, State of New South Wales 06/15/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • 1lentodd Lenytod (@1lentodd) reported from Sydney, State of New South Wales

    @fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • LetSleepingDogz Mac on tour (@LetSleepingDogz) reported from Sydney, State of New South Wales

    So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2

  • reannonjohnson Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales

    hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel

  • EndaMarkey Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales

    @Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

  • jdeplater Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales

    @Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • paulderricott Paul Derricott (@paulderricott) reported from Sydney, State of New South Wales

    @Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.

  • RhonaRuby RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales

    @Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

  • myvoiceshakes2 @MyVoiceShakes (@myvoiceshakes2) reported from Sydney, State of New South Wales

    @CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

  • Sonic_Booth Paul Booth (@Sonic_Booth) reported from Sydney, State of New South Wales

    @spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DendoZ_ Dendö (@DendoZ_) reported

    @Telstra I was advised my activation failed due to not entering an account number. Your post-paid activation form does not ask for this. I then tried to call you but kept just getting send self service links which just log me out immediately. Why is it so hard to give you money?

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra @andy_penn As no one from Telstra complaints bothered to reply to me even after my complaint was escalated after this month adsl has expired I will leave Tls. Please let me know who I need to contact to end my association with Tls ??

  • traxlmaz Marianne Traxl (@traxlmaz) reported

    @Ticketek_AU your system sucks it won’t even let me log into buy @KeithUrban tickets @Telstra presale 😩😩

  • huynhphat0115 Bliss (@huynhphat0115) reported

    @Telstra you guys have the worst customer support system ever

  • Harold36089778 Harold (@Harold36089778) reported

    @FreddoFrog11 That's buying at the telstra shop. Now think about how competitive the industry was over 40 years. Every company wants to cut costs and improve manufacturing to make a better, cheaper phone. Prices always went down, old phones got replaced with better ones. What about schools?

  • 3L3C70 electo (@3L3C70) reported

    @Telstra Yes an agent finally replied. They are now looking into my issue, this was two days ago. No reply in the app since then.

  • spectrum1 Andrew Hoskins (@spectrum1) reported

    @Telstra Thank you, it is now fine. My feedback would be, if your service is down or restricted, Telstra seems to still assumes you can use the internet to respond, test, or fix the service. Catch 22 - you have no phone/internet service to fix your phone/internet service.

  • freenaynow DARREL NAY #QAnon ⭐️⭐⭐️ 🐼🐼🐼🐼🐼#410 (@freenaynow) reported

    @Telstra I ring you guys for tech help and your operators keep hanging up on me before I can even speak to them - wassup ?

  • antig88 AJ (@antig88) reported

    @Telstra Issue is still unresolved. I keep getting timed out of the message service and having to reexplain myself. I have my home phone, internet, mobile & Foxtelnow thru Telstra. My mobile is now out of contract. I may start changing things over to another provider! This is ridiculous!

  • StMaryMacKiller St Mary MacKiller (@StMaryMacKiller) reported

    2 hours and counting... I'd hang up but then I'd have wasted 2 hours and I'd have to do it all again anyway. @Telstra #stillwaiting