Telstra

Telstra Outage Report in Mona Vale, Pittwater, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mona Vale, Pittwater, State of New South Wales 05/09/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra I tried them earlier. No help just an apology.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    Power down , @Telstra @Foxtel down what a day #Coogee

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @Telstra Outage since Wednesday. No cable internet or foxtel

  • Aaarghhhhhh Robyn Lynn (@Aaarghhhhhh) reported from Sydney, State of New South Wales

    @Telstra I'm having issues with my NBN at Blacktown (2148). How long before the outage is fixed. Your outage page tells me there’s no outage.

  • PinarooR PinarooRay (@PinarooR) reported from Sydney, State of New South Wales

    @JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Internet is so bad currently we can’t use WiFi in home. 😡 have no idea what’s going on or what on earth we’re paying for. Dial up was faster. Previous conversation had with you was to UPGRADE my service which I’m currently paying for!

  • ell_nicole ell🤘🏼 (@ell_nicole) reported from Sydney, State of New South Wales

    haven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • GayCarBoys GayCarBoys (@GayCarBoys) reported from Sydney, State of New South Wales

    In all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Outage is listed. Looking at a few days....😡

  • CrAshRus Craig Ashley Russell (@CrAshRus) reported from Sydney, State of New South Wales

    @ALDIMobileAU tech support refusing to connect me with supervisor. Stalling to prevent giving promised refund for not providing promised service. So bad they make Telstra look good.

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!

  • Singh02017 Anil Singh (@Singh02017) reported from Sydney, State of New South Wales

    Finally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • matthewpfeffer Matt Pfeffer (@matthewpfeffer) reported

    @Telstra Blue. Seems to be on 4G. I should point out my folks who live 3 streets away are currently having the same issue. Same with neighbours down the road. Seems to be whole area.

  • DavidThegrange David Langfield (@DavidThegrange) reported

    @Warwick_Long there is enough customer base in the rural areas for companies like @Telstra to put more phone towers in without govt help. If they were put in the appropriate spots not based on population but higher points it would be better. Also asked locals where to put them

  • RideMelburn ☠︎𝔸𝕕𝕒𝕞☠︎ (@RideMelburn) reported

    @thecattery Geez they’re just as bad as the hell-ish experience I recently had with @Telstra

  • FetchStep Step and fetch (@FetchStep) reported

    @YaThinkN Telstra has given up on the regions , they are putting all their money into city5G , because 5G only works in the cities . Selling a monopoly and expecting it to improve was bonkers . We country folk pay more for our rubbish service to subsidize the city infrastructure .

  • GraveWhisperer JT Photography and Digital Art (@GraveWhisperer) reported

    @Telstra Seriously as if I haven't told u MULTIPLE times already u can't do jack ****, until the expert gets the data samples SHE asked for. Been days since I collected them but no call back. 8 days now no real effort to get this fixed by anyone.

  • SunTzuTech Anti-Fascist SunTzuTech #SinglePayerHealthcare (@SunTzuTech) reported

    @Telstra @GraveWhisperer Hope you do better than all the times I’ve had a vendor contact me because of a Twitter complaint. It’s almost like you do this to mitigate damage to your company, as opposed to actually fixing customer problems

  • CavillDave 💧Dave Cavill, (Global Heating is killing us) (@CavillDave) reported

    @AlexBallhausen Fixing the blame isn’t going to fix the problem.Telstra, like all essential services was sold by Howard, and like all companies must remain viable.Farming is a high risk occupation and requires a risk management plan so that solutions can be put in place to manage all activities

  • excapite MobCon (@excapite) reported

    @Telstra Unacceptable. The app isn't installed and all correspondence for the account is via SMS and email Honest question: why does all Telstra cystomer support have to be conducted through the office of the telecoms ombudsman?

  • megsbury Megan (@megsbury) reported

    @Telstra Yeah. I’ve checked all the things my end. There’s been lots of locals reporting issues since some lines were accidentally taken down last week. This is my first experience of it tho.

  • BecPerrin Bec Perrin (@BecPerrin) reported

    @alextcullen Not only that but mobile phone service is deteriorating. @Telstra makes money from data downloads but doesn’t increase tower capability. Time to upgrade mobile phone towers Telstra