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Telstra

Telstra outages and service status in Newham, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Newham, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newham, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newham, Victoria

Latest outage, problems and issue reports in Newham and nearby locations:

  • bradhooperarch
    Brad Hooper (@bradhooperarch) reported from Woodend, Victoria

    @Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.

  • Phil_HX4
    TheAbsentMindedVoter 🐨 🍺 🤬 (@Phil_HX4) reported from Riddell, Victoria

    @PaulFletcherMP @NBN_Australia How many connections will be completed at no extra cost due to the degrading copper network? You know us customers now stuck on default #4G data because for some ‘unknown’ reason we’ve lost fixed line connectivity! @Telstra #LNP were warned, to little too late! #Auspol

  • AnimusSpirits
    Animus Distillery (@AnimusSpirits) reported from Kyneton, Victoria

    @Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.

  • bradhooperarch
    Brad Hooper (@bradhooperarch) reported from Woodend, Victoria

    @djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!

  • GrelisMichael
    💦💧Mickledrippin’ (@GrelisMichael) reported from Romsey, Victoria

    @MargMcCrohon @jmil400 @gdgoz Remember how American Toe Cutter stopped by St Andrews and was nonplussed to hear prayers being offered to ask the Gov for help during Financial Crisis- returned to USA with Sol Whatsit (Telstra) with $$$ millions golden handshake, and received Wall St bank payout.

  • AnimusSpirits
    Animus Distillery (@AnimusSpirits) reported from Kyneton, Victoria

    @Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.

  • bradhooperarch
    Brad Hooper (@bradhooperarch) reported from Woodend, Victoria

    @Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jaseshepherd
    Jase Shepherd (@jaseshepherd) reported

    @Telstra 2 hours later and still no closer to a solution. Telstra are making this impossible and refuse to have someone contact me by phone.

  • mckinnies
    Marc McKinnies (@mckinnies) reported

    @Telstra what’s it take to disconnect my service? I’ve been asking for over a week now and I’m being told you’re “upgrading your systems” and can’t process my request #CustomerService #fail

  • interchange400
    Jeanette Adams (@interchange400) reported

    @Telstra Think I have solved the problem with a new SIM card

  • Aleks_Vee1
    Alex_Vee (@Aleks_Vee1) reported

    @Telstra your internet’s been down and I’ve been on hold for over an hour can I get some assistance

  • Sue_Weber
    Sue Weber (@Sue_Weber) reported

    @Telstra I have no adsl again would someone help me get connected please?

  • frankfiocco
    Frank Fiocco (@frankfiocco) reported

    @Optus Telstra seized my basic prepaid service due 2 covid internet requirements. Totally understandable, but a statement would of been nice. So hello @Optus. Can I please have the helmet now please.

  • ThatsSoTrinda
    Trinda Lee(gally) | System32 | 🏳️‍⚧️ (@ThatsSoTrinda) reported

    Hey @Telstra, what gives? I've been getting SO many spam phone calls ever since I signed up with you folks. My phone block list has never been so full. Wasn't like this when I was with @Optus

  • nickorloff
    NickCycles (@nickorloff) reported

    @Telstra Thanks for reaching out but I’ve decided to go elsewhere, the level of support I’ve received shows that you really don’t care about your retail customers

  • astrodawg__
    🐶 (@astrodawg__) reported

    the fact telstra is running ads with people wearing masks in them is one of the reasons i am not a customer

  • bestmemescolle1
    bestmemescollections (@bestmemescolle1) reported

    @Telstra I have been without internet for 24 hours and can not get in contact with anyone from telstra to rectify this. Is telstra nbn down in brisbane and toowoomba?