Telstra Outage Report in Newham, Macedon Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newham, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Newham, State of Victoria
Latest outage, problems and issue reports in Newham and nearby locations:
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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💦💧Mickledrippin’
(@GrelisMichael) reported
from
Romsey, State of Victoria
@MargMcCrohon @jmil400 @gdgoz Remember how American Toe Cutter stopped by St Andrews and was nonplussed to hear prayers being offered to ask the Gov for help during Financial Crisis- returned to USA with Sol Whatsit (Telstra) with $$$ millions golden handshake, and received Wall St bank payout.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🦓 ZebraZee
(@zebrazyra) reported
@deeplongstop @Telstra For what you pay on infrastructure that is likely funded by government, and the profits that they post annually, you’d think they’d pay for local customer support 😐😒
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Blerchie
(@blerchie) reported
@Telstra Needing your help because I’m at my wits end. Apparently I don’t exist on Telstra’s records although I get a bill every month for my mobile device. Although I exist in the Telstra land that time forgot (Siebel System), I don’t in the current world (Console System).
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Blerchie
(@blerchie) reported
Someone tried to fix the issue in October by cancelling the cancelled account but it hasn’t done anything. I have case numbers and customer account numbers and I just want someone at Telstra to fix this issue I’ve been struggling with for over a year with.
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Hermann
(@HermannVespa) reported
@Telstra Wouldn’t be hard for @Telstra to credit affected accounts, of course the onus will end up with the client to chase it up. Furthermore, I’m sure that the credit will come nowhere near close to compensating for actual losses from being without service for a week.
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Kaushal Reddy Ottem
(@innovatewithkau) reported
Can’t believe the customer service at Telstra is so transactional. The sales guy doesn’t even have any empathy. Speaks super fast, and asks me to call back tomorrow to set up direct debit. Vodafone has more #empathy
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Chris (Mac) McKay
(@ChrisMc75762251) reported
@Telstra No Telstra said they don't know what to do next hopeless rabble of ****. I want to change to another provider but want the TIO thing completed first
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Kathryn Hall
(@Kathryn02003319) reported
I have just spent 65 minutes , 5 separate calls to #telstra. No one could help me with my simple inquiry. Not impressed with a call centre. I find the process just so disrespectful.
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WhitehorseMusic
(@StringsHub) reported
@MichaelAckland3 Still no internet. We have an escalation ref number, a complaint number but not one Telstra rep has actioned anything to help. What will you do to help a family business?
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Craig (Bonsai) Bryce
(@Boom1979) reported
@telstra I tweeted this account on Saturday with a complaint. Have not gotten a response at all and it is now Tuesday! Telstra, you think this is valid service and treatment? You're in the wrong, I'm giving you a chance to rectify your error and you are ignoring me! #MoreEvidence
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra Well I turned it off Then I turned it on 3 hrs of conversation passed. Then I turned it off Then I turned it on. Eventually they concluded it’s broken, they might contact me in few week’s to see if if it’s working or if I’m dead. Then I get to do it all again.