Telstra Outage Report in Newham, Macedon Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newham, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Newham, State of Victoria
Latest outage, problems and issue reports in Newham and nearby locations:
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Blerchie
(@blerchie) reported
@Telstra Well first of all I apparently don’t exist in Telstra’s records even though I have a CAC number for both accounts. The Telstra app is unusable and calling customer service is always an hour or two of fun.
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Adam Fowler
(@AdamFowler_IT) reported
Just had a scam called from the "Telstra Security Team" because they detected hackers attacking my internet which is causing it to slow down. They could help me by protecting my servers. Started by wanting to know what device I used to connect to the internet... hung up.
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🕯Jasmine Bell 🦋🌻🕯
(@JBell100099) reported
@MichaelWestBiz @Optus Had the same issue when I transferred from optus to telstra ... ended up going back to optus and reconnecting then got Telstra to transfer number over - a week without my phone 🤬🤬🤬🤬
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imworthit
(@imworthit19) reported
@Telstra trying to communicate with your support team is like pulling teeth apparently you have no hardship options wham a person has had a death in the family and needs to cover funeral costs and needs options for their bill payment!
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Alan Beirne
(@alwardeirne) reported
@deeplongstop @Telstra We can't solve that issue but here is a black friday deal.
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Kaushal Reddy Ottem
(@innovatewithkau) reported
Can’t believe the customer service at Telstra is so transactional. The sales guy doesn’t even have any empathy. Speaks super fast, and asks me to call back tomorrow to set up direct debit. Vodafone has more #empathy
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Kyle L
(@KyleJL7) reported
@Telstra You have the number, you can look into whatever you want, if you want a laugh read the live chat where I asked what I should do when this exact thing happened, won't be holding my breath for any actual help though
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Hermann
(@HermannVespa) reported
@Telstra Yes it is. When should I expect the billing team to compensate me for the week of outage on my mobile and home 5g broadband?
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Blerchie
(@blerchie) reported
Someone tried to fix the issue in October by cancelling the cancelled account but it hasn’t done anything. I have case numbers and customer account numbers and I just want someone at Telstra to fix this issue I’ve been struggling with for over a year with.
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Hermann
(@HermannVespa) reported
@Telstra Wouldn’t be hard for @Telstra to credit affected accounts, of course the onus will end up with the client to chase it up. Furthermore, I’m sure that the credit will come nowhere near close to compensating for actual losses from being without service for a week.