Telstra Outage Report in Newport, Pittwater, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?
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Chris
(@CeagleChris) reported
from
Sydney, State of New South Wales
@Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(
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Prasad Hassan
(@prasadhasan) reported
from
Sydney, State of New South Wales
@ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.
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AKRacing 🇦🇺
(@AKRacingAus) reported
from
Sydney, State of New South Wales
We are absolutely appalled with the service provided from the @Telstra business systems team. We’ve been charged for 9 months for a service we swapped over in dec 2019. 😞 We’ve been fed misinformation and promises that have not been kept! How can this be?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.
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AKRacing 🇦🇺
(@AKRacingAus) reported
from
Sydney, State of New South Wales
@The_JFD @Telstra Such poor form
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.
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Asphalt Jungle
(@WarrenFWelsh) reported
from
Sydney, State of New South Wales
@Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Someone has answered the messages to the account you suggest and created a complaint that was not my complaint. At no point was I given a form to complete to detail my complaint in my own words. Once again. I wish to lodge a complaint, and in my own words.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Cropp
(@SimonCropp) reported
@Telstra your in app messaging service needs work. if i am logged in, and request help from within the app, the support person should not need to ask me for my name or account number
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Joliet Jake
(@Likeatiger4) reported
@NRL @Telstra Guys, this FG rule has not been well thought out. It’s very very bad. Ever wonder why Union is so boring?
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KatMay
(@nopenahimgood) reported
Once again @Telstra I am being ignored by you and your team. I really try to do the right thing but no one is willing to help. Looks like I need to go to the Ombudsman to see if they will help #worstcustomerserviceever
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Mark McIntosh
(@MarkMcIntoshCSP) reported
@Telstra I feel like I have an impossible dream - and that is to communicate with a phone company on the ..... phone. Website says call to add my extra service - call it says use the App and hangs up - setup & use the app it says call but there's no point as no one will answer..
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OooCheesy
(@ocheema101) reported
@Telstra is the worst
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Scott Parry-Jones
(@scottpjs) reported
Even though @Telstra can't now provide the service you need, they make it insanely difficult to move your business from them. Asking ridiculous documentation requirements to so-called prove who you are. #notallowedtoleavetelstra
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Rina
(@Trinkett) reported
Internet still not working... sick of the poor customer service from @Telstra. Will not be paying for a service I am not receiving. Impossible to work from home.
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Scott Parry-Jones
(@scottpjs) reported
Good luck when you try and ring @Telstra to get support. You continually get forwarded to a new wait queue for another hour and then repeat the process. Don't leave your number to get them to ring back, because they didn't twice yesterday!
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astrid
(@astrid20714887) reported
@Telstra I wish you were still Telecom you sellouts and your reception sucks arse, pick up your game bastardos
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GrecianTiger🇦🇺🇬🇷🐯
(@martythetiger) reported
When. Will. The. Slow. Internet. Service. Be. Rectified? @Telstra_news @telstra @TelstraBcast Seriously time to change providers. Planned outages & not a word or care that most people work from home these days.