Telstra Outage Report in Newport, Pittwater, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (33%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Kincumber.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet
-
The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.
-
James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.
-
Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
-
Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
-
Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy
-
🌴Tegan Jones on Holidays Babyyy🌴
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!
-
The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
-
Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
-
The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
-
Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
@Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
“Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough
-
The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.
-
Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
-
James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee
(@leeluvzya) reported
@xLurch @georgjar Mine wouldn’t work the other day, despite being a Telstra customer and having credit! 😤
-
Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra could learn a thing or two about customer service from @AussieBroadband
-
David Lutz
(@dlutzy) reported
I’m not having much luck dealing with support @Telstra as far as I can tell the bad tower has cellid 13769012 - if I walk around and connect to a different tower I can get 90 Mbps download. Bad tower is < 1 Mbps
-
Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
-
elwoodfan
(@elwoodfan) reported
@telstra Your message help is the the worst. Family has 3 phones with mobile speeds of <1 Mbps and they are trying to say the issue is at my end. It is a network issue in Elwood 3184.
-
Blank
(@4skinrestored) reported
Most of the work in solving a problem is in traversing the Labyrinth of middle men and saying the right magic words.I'll give a story because it's comfy in that Mencius Moldbug thread kinda way. I drove into a Telstra shop to get my number changed for a phone I bought days before
-
Verity Leach
(@VerityJaneLeach) reported
Again @Qantas !? @Qantas has made changes to my flight AGAIN & now won't allow me to make online changes. Currently on hold with @Qantas for between 2-2.5 hours to make a simple change to my booking. Never thought your customer service would be comparable to Telstra.
-
Grumpy old sewer rat 🐀
(@RayWhitehead) reported
@Telstra I find it concerning that Telstra seems to have got rid of Aussie call centers. Had a complaint and they sent it offshore to the Phillippines.
-
Susan Lamb
(@sklamb2) reported
@Telstra Yes, I have been having broader connectivity issues. That is why I was trying to use Telstra’s troubleshooting facility, which requires you to create an ID. That process failed to send the verification email, so I couldn’t troubleshoot. Then both support numbers hung up on me.
-
Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed