Telstra Outage in Night jar, Townsville, State of Queensland

@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

@fowl2 All English speakers going only. Will be roaming my Telstra service and will have a few VPN options. The first being self hosted. If you can suggest anything else especially handy reference apps that’d be awesome. It’s only for 7 days. Not long.

@Telstra @yolandasfetsos All very well telling us there is no outage on your outage page @Telstra but there obviously is. For hours it kept saying Telstra are unaware of any outages in your area. Cannot get to you by calling or chat so resorting to social media. Bad service is an understatement.

@Telstra No, but I’m wondering why Internet is down this morning....luckily mobile is working...

@Telstra Telstra outage seems to be widespread from Cairns to Mackay at least, not just some services as per your replies. Are you able to estimate a timeframe for correction or at least advise media so your customers are aware? Your outages site still doesn’t show any info 4815.

@Telstra we have an issue with our business line hunt number - who should we talk to?

Hey @andy_penn my MnLaw still is without @Telstra phone. It's 11am and she has not received a courtesy call with an update on this never-ending drama which you should stop apologising for....

The legend (told to me by many a Telstra support person) tells that they have the magically ability to restore internet, fix phone lines

There is a legend oft heard of - Telstra Technician. More elusive than the tooth fairy, I keep getting told one is coming, I sit and wait, three times now...but alas they never appear....

@JJHunto @Telstra That’s awful! Something obviously needs to change.

@Telstra We are having trouble transferring our account and every one we ask doesn’t fix anything

@Telstra They told my dad to reset the internet box and same thing happened, were also now having issues with our t box where it isn’t loading and is spinning the Telstra ‘T’ at the beginning without loading to the apps

@Telstra We called them yesterday they couldn’t figure out the issues.

@photobycw @kitternet Same in nth Kellerberrin Craig cell fi full signal but can’t look at load net or make a call 😡very placid but by shit I could smash something! @Telstra

SIM only plan on Boost (using Telstra's network) 45GB for $20 a month. Me currently paying $60 for 60GB on Telstra. Bruv I am a true mug.

@KillAuDeepState Probably safer! I did make formal complaints to Optus and the TIO but the people that replied didn't have the IQ to understand the problem. I didn't bother with @Telstra. They think their customers are beneath them. I have prior experience.