Telstra Outage in Night jar, Townsville, State of Queensland

Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

@Telstra That didn’t help the last 3 times!

@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

@Telstra @Telstra This is a highly unacceptable thing. There was no mention of international roaming being not available in prepaid. All your help articles show them as available in telstra app. Not expected this from one of largest carrier of our country.

@Telstra Does this mean i am left out in dry with no network coverage while i am overseas. Please help me out with a link to get some coverage even if its postpaid

@Telstra Actiavting International roaming pack on Telstra prepaid is a nightmare. I am trying to activate from last two hours but had no luck. I never faced this issue on other carriers. Please help

@Telstra fix ya ****** internet pls

@StuDiligence @Telstra I’ve stayed with Telstra for that reason bcos I am out of the city and don’t want to wait if there is a problem.

@ScepticalAussie @Telstra Yep. I once had a situation in dial up days, not a Telstra customer, but Telstra owned ALL the lines.. were splitting phone lines between houses (pair-gain) in brand new estate, making broadband impossible. Wouldn't take my call.. Not their customer!

@Telstra I don’t know. I don’t think it’s a smart one. This is terrible timing. And the updates are so frequent and ongoing.

@Telstra @TelcoOmbudsman Telstra, I am a disabled person with proof I have adhered to a payment arrangement to access my email, yet no-one can help me restore it. NO-ONE. I could potentially be homeless due to this glaringly obvious error but NO-ONE will respond to my complaints.

@Telstra Welp, Telstra CM have not only gone ahead and cancelled my email access but they have cancelled my CUSTOMER ACCOUNT, Brandon. Despite my b&w PROOF OF PAYMENT. Yes, Ombudsman, this is how well they are serving the community.

@Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.