Telstra Outage Report in Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (10%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.
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💧Jim Koopman
(@jimkoopman1957) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary
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Daniel Gomez
(@druka1986) reported
from
Sydney, State of New South Wales
@Luceobrien I actually went with the all access from Telstra. Confirmation received, no issues…yet.
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@steveathon @Telstra The problem is a fat middle management with 35 yo UTS degrees in “it business” who just *** cover to improve their KPIs.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
I’d like to report this but do not want to spend an hr on the phone so you can check the same tool I do and see that everything’s fine. The network here isn’t working and I can corroborate this with other Telstra devices and other people
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Panda_Frog
(@PandaFrog33) reported
@Telstra once again you ******* bastards had a data leak. this time is really unaccusable since it should of never happened
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Tayla Payne 💛☁️✨
(@TaylaPayne8) reported
@BarryBazza76 @Telstra Just don’t have bad credit, kinda a you problem right there 🫣
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Zoran Delovski
(@ZDelovski) reported
@Telstra It’s her mobile phone service… She’s on SOS. What’s that got to do with NBN? Been like this for 2 days
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Miike
(@staunchdiablo) reported
@9NewsAUS @heinkealex Telstra ceo: should we compensate our customers for this problem we have caused, no let's increase their monthly plans just in time for Christmas. Merry Christmas from Telstra
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Zoran Delovski
(@ZDelovski) reported
@Telstra I just spoke to her for 5 minutes and then it cut out and now it’s saying she’s unavailable. So defiantly there is something wrong.
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Dr Penelope
(@RedFiddler) reported
@pennyjw @Telstra It's ridiculous. They said they were going to start charging us $2.50 for posting paper bills. I repeatedly changed my account to paperless.They still sent paper bills.That's when 1 staff finally said I had to change my account type to do it. WTF‽ Do the staff even get training?
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Jesse
(@JesseJDogBamBam) reported
@Telstra Hi Telstra, longtime customer here. 2 days ago I upgraded my plan & signed up for the Google Pixel 7 Pro. However I can't download the Netflix app through the Google Play store. Any ideas or workarounds for this issue? TIA.
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@LindaEurekaJustice@aus.social. Vax/Mask/Filter!
(@EurekaJustice) reported
@Telstra @RedFiddler That sounds so nice & reasonable & practical when you KNOW you are pushing your staff to push customers onto more expensive plans & then have fundamentally ZERO access to customer support to fix it! It's immoral & takes advantage of people's ignorance of consumer law. Shameful.🤬
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𝙎𝙩𝙧𝙖𝙞𝙜𝙝𝙩𝙨𝙝𝙤𝙩 𝙏𝙧𝙖𝙣𝙨𝙥𝙤𝙧𝙩
(@StraightshotT) reported
@jodieobrien Far from the first time Telstra has done this! I know many people that have had their personal details made public "in error" & it risked their safety from the violent offenders they were trying to escape from. This is no small issue for those affected
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@LindaEurekaJustice@aus.social. Vax/Mask/Filter!
(@EurekaJustice) reported
@Telstra @RedFiddler Nice that you only seem to want to help her since she complained on social media! If you REALLY cared about customer service or security, Red would NEVER have been put in this position in the 1st place! Too little, too late telstra! People are SICK of being treated like ****!🤬