Telstra Outage Report in Penrith Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ford
(@Matthew_Ford) reported
Hey @Telstra so now you're discontinuing live pass for @NRL so that I use my Kayo account, will I still be able to watch data free as a telstra customer? If not you're a dog.
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Cassie Parks
(@CassieP54800776) reported
@ez_1978_ @burrosavic This happened to my father in law. Went to store to sort out no luck. Called Telstra and told them I would cancel all my services and they soon changed their tune. One of the most unethical companies going around.
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Meesh
(@feelingsinister) reported
@drsbne @Telstra We had to resolve an issue with them using the online chat. It took two hours. The customer service used to be the best. What happened? Good luck getting your stuff sorted.
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Matthew Humphreys
(@MattHumphreys11) reported
When will afl app go back to how it was previous years ? Hard to access, player stats from tonight haven’t even updated. Can’t find team lists. List goes on how horrid it is. Come on Telstra @Telstra @AFL
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Wild Goose
(@lwlulu350) reported
@Telstra Sorry - won’t support Murdoch’s Kayo.
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Jayden borad
(@jayden_ja_boi) reported
@Telstra my internet has been down for a week now our modem has a blue light on it and with further research it has said we are some sort of slowed backup mode. We called telstra support and they said it would be fixed Thursday 7.00pm idk if it is delayed or something need help!!
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RhyianAndersonMorley
(@RhyianAM) reported
@Telstra incorrectly disconnected my internet 1.5months ago. Took 1 month for them to figure out the problem and then 2 technician appointments where nobody has rocked up. Speak to telstra again and same response - just wait 24 hours and get back to us. Need a new provider
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Dave Carnovale
(@davecarnovale) reported
@redcrow_28 That’s brilliant! I thought the ad free on AFL games on Kayo was just a Telstra customer thing.
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Jil Chapman
(@JilJilchap) reported
from
Braidwood, State of New South Wales
@Telstra No. The trouble started as soon as I hooked up the new router & nbn box & I rang a number as instructed in the direction booklet. Offered a techno for next week 17 Mar. Texted not coming until 26. Rang 3 support numbers & told 3 difference things. Gave up.