Telstra Outage Report in Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (26%)
-
E-mail (20%)
-
Wi-fi (8%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
-
Enschway (@Enschway) reported from Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
-
Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
-
MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
-
Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
-
MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales
@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
-
SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
-
Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales
@jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now
-
Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
-
Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
-
Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
-
💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales
@hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!
-
Steve (@chuppa) reported from Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
-
Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
-
Georgina Swan 🎣 (@swandives) reported from Sydney, State of New South Wales
@Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.
-
Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
-
Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
-
Steve King (@steveathon) reported from Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
-
Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales
@Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking
-
Trent (@TrentWPS) reported from Sydney, State of New South Wales
@Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.
-
Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Linda Connolly (@LindaConno) reported
@Telstra you have no idea how much I hate you right now. Take your Kayo and shove it up your outage
-
Kim Maurits (@KimMaurits) reported
@Telstra Thank you. I was speaking to renee on the secure messaging but she never got back to me and I can’t connect to it any more. After 5 days & 8 calls I’m too tired to do anything but wait for a modem to arrive. Just about used up all my mobile data. Cheers
-
🌸♱Alice♱🌸 (@moimikoto) reported
Literally was on the phone with Telstra for 3 hours last night to help me create a Telstra ID / help me log in and ended up not even getting that done :) Honestly thinking about just switching to AGL or something for home internet.
-
Funnyhop (@funnyhop1) reported
apex sbmm really having fun putting me with stacking rolla degens telstra support n optus support or some **** actual terrible players idk how they ever reached MASTERS you arent having fun go outside or something
-
Michael / Blacktown Lad (@Blacktown_Lad) reported
@Telstra It's not bad
-
Mark Donnell (@trck71) reported
@Telstra you continue to provide such terrible service for customers who use the technology that you want us to use. Use the app that is the best.... best at being useless for help
-
Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria
Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.
-
cat (@heathledgcrs) reported
telstra support is the most useless thing ever
-
Keith (@GosuKeith) reported
@Telstra hello i have troubleshooted it and it says there is no connection issues but i checked the speed and its still the same.
-
Keith (@GosuKeith) reported
@Telstra The issue has been resolved nevermind!