Telstra Outage Report in Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Ben Ross (@BJssoR) reported from Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Josh (@wombatdigital) reported from Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Nathalie Stewart (@NathalieS_29) reported from Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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bigaza2151 (@bigaza2151) reported from Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝕆𝕤𝕔𝕒𝕣 𝔽𝕚𝕥𝕫𝕒𝕝𝕒𝕟 (@FitzalanOscar) reported
@RoadknightThe Unfortunately, @Telstra is not, and never has been, afraid of the TIO. #Telstra is the worst Australian company, and are habitual thieves.
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John Boards 🏌️😎 (@boards_john) reported
Back home now, had to wait over an hour at Telstra shop in queue, then put in complaint, lots of hoops to jump though, obviously they try to discourage complaints. Now wait for response. I'll hold my breath 🙃. Got told Telstra charge 1.7GB an hour to watch live stream.💩
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✝ Megan 🎄 (@80sbabeeAngel) reported
Someone said their house burnt down & they needed new nbn equipment and they told him to turn it on and off to see if that works. His house burnt down lol now my mum phone is down again wish she would change to Telstra already
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NYMZ (@DJNymz) reported
@notbunjil @Telstra That is more than comically bad hahah
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Manny (@mannyv_sol) reported
@notbunjil @Telstra Get star link 400 up and down
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PB (@BaileysSydney) reported
@geltchy @davidbewart I’ve had an almost identical experience with Uber, with ANZ, with Telstra, with Centrelink and with Transport For NSW This is the current state of customer service
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kennypowders🪷 (@kennypowders1) reported
@notbunjil @Telstra your cell service is probably faster than that...
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MD (@MutantDegen) reported
@notbunjil @Telstra We have the worst internet in the world. It's hilariously bad for one the "richest countries in the world"
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Sandra (@rowtonsandra) reported from Westfield, State of Western Australia
@Telstra more problems with emails again today??? This is the third time in a week that my emails are not loading on your site. What’s happening?
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Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported
@chdyctt @Optus Yep. Hubby and I can't talk to each other as we are both @optus. Kids no problem as their telstra