1. Home
  2. Companies
  3. Telstra
  4. Piggabeen, New South Wales
Telstra

Telstra Outage Report in Piggabeen, Tweed, New South Wales

Why is my Telstra service not working?

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Piggabeen, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Piggabeen, New South Wales

Latest outage, problems and issue reports in Piggabeen and nearby locations:

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

  • 476a803ed32c438
    Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra help please

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NotSwagman
    Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra The Pre-Paid Casual plan is the very one your “52 Pick Up” computer system just upgraded me to! Which started this 25 he problem. @Telstra

  • BobPinder
    Bob Pinder (@BobPinder) reported

    @NolaWallace15 @JonDeeOz A lot of telcos quite often make these types of mistakes. Telstra is by far the worst offender and don’t forget the TIO will assist in fighting all their wrongs

  • goodooga
    Isaac Gibbs (@goodooga) reported

    @jriewolod @Telstra Mate call the ACCC and report it. Not legal to charge fees for no service.

  • HenrysBlueEyes
    HenrysBabyBlues (@HenrysBlueEyes) reported

    @Telstra To be fair, they’ve been through two bereavement teams and more and that is the problem. Explained/cried/pleaded to multiple team members & in shop! Still problems! This just should not happen. They are changing providers to keep sanity. Thanks for offer tho 🙏🏻

  • caffeinator_the
    The Caffeinator (@caffeinator_the) reported

    @DuffmanGay @Telstra @jriewolod Can only occur if they do not resolve to satisfaction in the prescripted time. Ombudsman schemes are for dispute resolution, not initial complaints

  • pony_node
    Node Pony (@pony_node) reported

    @CJPomfret @Telstra Yes, exactly. I think they do when they want you off old plans they no longer want you to have anymore. My NBN provider rang me after I signed up, as I had chosen a speed that my line would never achieve (50/20) downgraded free of charge.

  • AidenHowlett
    Aiden Howlett (@AidenHowlett) reported from Sydney, New South Wales

    @jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.

  • garrick023
    dog luva (@garrick023) reported

    @Telstra I thought I was going to get help. Then I remembered. TELSTRA. SILLY ME

  • CraigMH10
    Craig MH (@CraigMH10) reported

    @jriewolod @Telstra Yep. Their ****. Nope that's wrong. **** is better than their customer service.

  • xCarlyMelissa_x
    Carly Carmichael #Vaccinated (@xCarlyMelissa_x) reported

    @jriewolod @Telstra That is so poor!