Telstra Outage Report in Piggabeen, Tweed, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Piggabeen, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (33%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Piggabeen, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Piggabeen, State of New South Wales
Latest outage, problems and issue reports in Piggabeen and nearby locations:
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
-
David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
-
sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
-
Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
-
Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
-
Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
-
Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
-
░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Jarobes
(@Jarobes_) reported
@Telstra Bout a week, been very slow, I thinking maybe a free upgrade 🥺 -Jarobes
-
Jack Sumner
(@preciouspress) reported
—rectify the problem including resets to my Telstra modem. I was also required during this extended period to give on 3 occasions my name, address, date of birth and billing reference. On Tuesday, the problem still unresolved, I requested that a technician visit be arranged—
-
Lisa Greig
(@austaxter) reported
@NBN_Australia @Telstra I live in Bayside Melbourne. Since the wind on Fri 29 Nov where my #NBN cable detached causing a traffic hazard and subsequently severed that Fri - I have been without #NBN - after multi calls to #Telstra Fix date was yesterday - still not fixed.
-
ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
@Telstra Hey Jax thanks so much for responding. I’m on the phone to someone at the moment and the issue is basically resolved, however I’m not entirely happy with the customer service experience. I’m happy to DM you about the issue with the customer service person’s name :)
-
🕯️ Dave Underwood 💉💉
(@DaveMUnderwood) reported
@DawsonEJ If it were, the network would stagnate and prices go up. Much like what happened with Telstra after Howard's sell off. Australia would fall even further behind on Network infrastructure / connectivity ratings. Once at 23rd globally, to 57th after Telstra sale, /2
-
Gabrielle Jackson
(@gabriellecj) reported
@DianaPegoraro My phone used to go to wifi calls inside but got anew one and it doesn’t work anymore. I have temporarily given up calling Telstra to find out why. Have been on their network with both phones
-
ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
why is this telstra customer service lady so rude she’s basically yelling at me
-
David Sweetnam
(@GetIntoEnglish) reported
@StephenLStClai1 @abcnews Totally..esp now with how mobile technology is developing. Atm it might depend where you live, but i use Telstra data for my devices and modem and it seems pretty quick. Plus i’ve heard nbn has slowed down speeds in peak periods but people still paying the same.
-
Lisa Greig
(@austaxter) reported
@Telstra Hey Jimmy. NBN came and severed the cable over road on Fri 29th at 1pm - but wouldn’t reattach it. I had to contact @Telstra - bureaucracy. So first contact Mon 1st. First appt Wed 3rd - came and said needed bucket truck. Couldn’t fix. Next appt yesterday- nothing. No more info
-
AustralianPolitics
(@NoSpinPolitics) reported
@AlboMP DECEPTION: Fibre was NOT REPLACED by Copper. The Telstra copper cable was used instead of laying more fibre. Labor connected ONLY 200 000 premises as it mismanaged the rollout. Labor could not fix it then!