Telstra

Telstra Outage Report in Piggabeen, Tweed, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Piggabeen, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Piggabeen, Tweed, State of New South Wales 01/14/2026 05:45

January 14: Problems at Telstra

Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Piggabeen, Tweed, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Piggabeen, State of New South Wales

Latest outage, problems and issue reports in Piggabeen and nearby locations:

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • JuliaBTempler Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • RaiZdbyDINGOES Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible

  • SparkyDenied ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TawandaButche1 Tawanda '54🐀🐕🐎🐓🐸🐖🐘🦍🐅🍀💉💉💉:) (@TawandaButche1) reported

    @formallypedro Precisely👍🏽 I don't know if my complaint will be followed up but as I mentioned somewhere else today: "May the fleas of a thousand camels infest the unlovely Telstra customer 'service' representative's armpits. 😎👍🏽

  • tennillebugs tennille lewis (@tennillebugs) reported

    @Telstra extremely disgusted at the service I'm receiving from the #complaints department

  • Adam_Goldman Adam (@Adam_Goldman) reported from Melbourne, State of Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • TawandaButche1 Tawanda '54🐀🐕🐎🐓🐸🐖🐘🦍🐅🍀💉💉💉:) (@TawandaButche1) reported

    @formallypedro I have just sent my complaint about the extraordinary aggressive treatment meted out by a Telstra customer 'service' representative when I had the temerity to ask Why? it would take 12 days to repair the outage. The officious, belligerent bully said, "and, don't ask Why again!"

  • JoGwatkin Joanne G-W (@JoGwatkin) reported

    @Telstra Apparently the outage is at Bronco Ridge, wherever that is. We will leave it for now since we have been given Thursday as a new deadline. We'll see how things go.

  • Zelda_Doyle Zelda Doyle (@Zelda_Doyle) reported

    Hey @Telstra why do you have to be so blooming frustrating to deal with? Your app is cumbersome, the chat slow, and many of your agents dont seem to read/communicate very well.

  • hariyellapu HARI YELLAPU (@hariyellapu) reported

    @Telstra @Telstra Shannon i don't think you understand we can't make calls when you don't have service on your phone. I don't have a alternate number. Please help me with alternative methods.

  • theastrobao Astro Bao (@theastrobao) reported

    Call @telstra with problem Telstra offers a call back in 30 minutes No one calls back after 24 hours Call Telstra and get told I will get a call back in 30 minutes Rinse and repeat since Monday a week ago #telstrasupport is trash

  • tennillebugs tennille lewis (@tennillebugs) reported

    @Telstra Contact Rechel H101535 at the complaints department. She can tell you how useless her efforts are at sorting out my complaint

  • Jordz1NZ Jordan (@Jordz1NZ) reported

    @elonmusk any chance you can get @Telstra to urgently look into the @tesla premium connectivity in New Zealand. Paying for a premium service but currently getting KB’s makes it unusable.