Telstra Outage Report in Piggabeen, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Piggabeen, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Piggabeen, State of New South Wales
Latest outage, problems and issue reports in Piggabeen and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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termi
(@termioce) reported
@telstra my internet is down
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Trudy Thomas
(@TrudyRedSwans) reported
@Telstra we were notified of planned mobile upgrade in Tocumwal for 5 days from 30 October with limited interruptions. Day 6 and now no mobile coverage and apparently won’t be restored till Sat nite. Last time it took over a week to restore. Service in the country not a priority?
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Carwyn Williams
(@carwynwilliams1) reported
@Telstra What a bloody joke! Still no answer on when I will have my service back on my mobile
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Larry
(@ItsLarry_YT) reported
Help me... Starlink Internet (unlimited data, 300mbps potential gigbit later next year, $130/month) Telstra 5G home Internet (1TB data, up to 600mbps, $85/month restricts to 25mbps when over data limit) I download footage daily, game updates, 4k video streaming. WHICH ONE?
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Aleck Arena
(@AleckArena) reported
@AndrewLegget For me with finance at least it’s if I was not at a family event and bored as an 8 year old kid I would never have grabbed my dads phone and gone onto the Apple stocks app and said “Dad why is Telstra $4 ?”
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Mikes Recovering
(@mikes_recovery) reported
How is it in 2021 in a Western Sydney shopping centre/mall that I lose all service from both the major 2 telcos? (Telstra & Optus) Also how & why does the centre not have free wi-fi without a Facebook login? 🤬 Never again! Only there so Mr 12 (yesterday) can get his vaccine.
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Ash ☁️
(@ashkbne) reported
I've literally called each one of Telstra Carindale, Indooroopilly, Brisbane and Mt Gravatt multiple times this morning. not a single store answered. left multiple msgs last week, no response. useless customer service. seems to only get responses on here....
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Gordon Farrer
(@grdn19) reported
@Telstra I spoke to them once but got nowhere. No point. Whenever I call with an issue I'm on the phone for an hour plus. Don't have that time.
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Gordon Farrer
(@grdn19) reported
@Telstra Telstra knows. Told us 20+ years ago we're in a black spot. To fix it you wanted me to buy a $1500 booster in my roof instead of fixing the local tower. Then solution was to use wifi+broadband to make calls. But wifi constantly drops out. Working/learning from home is impossible.
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(@rackscuz) reported
@Tekmarrr @Telstra having trouble with internet