Telstra Outage Report in Piggabeen, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Piggabeen, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Piggabeen, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Piggabeen, State of New South Wales
Latest outage, problems and issue reports in Piggabeen and nearby locations:
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Farmering Dad
(@DamienCWalker) reported
@NewtonMark In 1997 David Hall, the National General Manager of Telstra Mobilenet, told me he had teams working on fixing Telstra's customer service problems and they were "on the cusp of getting it right for everyone every time".
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A Load of BS
(@brentsheriff) reported
VENT: Close account with @Telstra 2 weeks later they still bill full amount 2 weeks later they issue a new bill that is in credit No automatic refund. You must call. They say they may not answer so text instead. Text and they say big delays. ***** BETTER HAVE MY MONEY!
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Tick
(@TickHogan) reported
@NewtonMark @Telstra Pretty standard customer service from Telstra. I am pretty sure they train the passive-aggressive asian accent lady in the Telstra call centre to work you up.
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Edifofon
(@edifofon_) reported
😡😡😡Customer service @Telstra.
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra Problem started on Sun 13 Dec after the floods in my area - Post Code 2484 north of Murwillumbah, NSW. I now a lot of people have been affected across the NSW Northern Rivers. Post code 2477 Alstonville where I work is affected also.
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Lucas - Pandemic
(@StingOCE) reported
@Telstra I've been into a store and been given a QR code, this hasn't worked and the service has been deleted from the eSim. Another hour + on the phone for it to be escalated. Case D given and another call to be made today. Still no service!
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Jake Watson
(@jakemwatsonn) reported
@rmjackk @VodafoneAU **** telstra too. internet dropped out 3 times in the space of an hour. cool.
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Rob
(@Tweedaldumb) reported
@Telstra when can we expect your call centre to be back up and running so I can talk to someone in person? I hate your absolute infuriatingly frustrating automated voice and messaging service that is unable to help me. Annoyed to the point where i'm thinking of moving to @Optus
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Andrew Messenger
(@MessengerAndrew) reported
Merry Christmas to everyone except Telstra's message to text service
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Seriously. Bitch, please.
(@DazInSydney) reported
@dats_moy Have DMd you to say hello! Look I used to have Optus but ditched them for Telstra about 5 yrs back. Never looked back. Was a bit sketchy at firstz but honestly they are more expensive for a reason. The service is, I have found, generally very, very good.