Telstra Outage Report in Piggabeen, Tweed, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Piggabeen, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Piggabeen, State of New South Wales
Latest outage, problems and issue reports in Piggabeen and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Shein
(@lukesmindright) reported
@Nicole87740873 @Telstra Here’s what I can’t work out. It’s not good for their customers, it’s not good for their staff and it’s not good for their shareholders? Why run such an ineffective and inefficient system? And I work in the public service…
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Dave Hall
(@skwashd) reported
@Telstra No I don't. I know how to look up the hours of my store. Telstra have done enough to "help" today thanks.
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Dave Hall
(@skwashd) reported
On to the third muppet. Still no activation. Still no explanation of why @telstra are completely incompetent. Were at 3mins to complaint time
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Bizzaro Smurf
(@BizzaroSmurf1) reported
@Telstra Pretty clear what the problem is. I don't want to be direct debited. And I'm currently not. But if I change my plan (which is completed) I'm being told I can only remain with Tesltra if I switch to direct debit. I've paid all my bills previously.
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Dj Kidu
(@KiduDj) reported
@Brad__73 @andy_penn Surely better than other. Have a plan to use backup. I think your problem is not with Telstra, but the person who architects your comms platform. Change your IT advisor. I think potentially Telstra may have advised you to invest on backup?
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Dave Hall
(@skwashd) reported
Ah Telstra, 11/10 for consistency. I had low expectations and yet again you didn’t fail to disappoint. We’re almost 40mins into a chat session and my new esim still hasn’t been activated.
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greg
(@elizabeth_BBC) reported
@Telstra @chilenitos22 Just cancel and go to Optus
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karlos
(@karLcx) reported
@Telstra only in that it seems like telstra's network just isn't as good as optus' network in my area. i get half the signal i got with optus, and just as many if not more blackspots. not that impressed to be honest. i thought if anything i'd be blackspot free.
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The Duffster
(@DuffmanGay) reported
@lukesmindright Most of the other Telcos don't put you through this garbage. Just cut your losses and select a new phone company today. Cheaper, easier, better support and better selection. You know I'm right Luke. Anyway - good luck and hang in there if you stay with Telstra.
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Nicole Moore
(@Nicole87740873) reported
@lukesmindright @Telstra **** I seriously hope you get it sorted. Sucks to loose so much precious time dealing with **** that should be so simple.