Telstra Outage Report in Piggabeen, Tweed, New South Wales
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Piggabeen, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Piggabeen, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Piggabeen, New South Wales
Latest outage, problems and issue reports in Piggabeen and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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robin alexander (@RobinRobinalex) reported@LesStonehouse @Optus my mobile with "Amazin" via Optus! terrible service cut out middle important phone calls! Landline NBN internet with Westnet years!after lot investigation found signal was being blocked between their repeater my house(regional) changed service to "Boost"(Telstra) excellent!
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Breezie (@Gday_im_Breezie) reported@BenFruitTwitch I never had anything but trouble and frustration with telstra mate, ditch them and call someone like iinet/Internode whatever they call themselves and switch. though i would like to see that duel!
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Chris Dellavedova (@cdella19) reported@JacksonByrnes @Telstra Ring up and cancel your service, not only will they not actually cancel it they will ask a million questions as to why you want to cancel it, then suggest talking to a tech to resolve the issues…all of which has been done over the past 18 months, then not actually cancel it 1/2
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Alexander Scott (@Alexand50862120) reported@Telstra Well it’s been 2 hours and I’m being told my connection is working perfectly even though it’s down and I’ve seen the cabling that is not connected so there is no way for me to even have a working internet connection
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Techknowledgy (@t3chkn0wl3dgy) reported@EileenOrmsby @Telstra Now I remember why I followed you. You report on an area of the internet that I know nothing about and have never been bc I'm afraid of the dark... props for having your pgp key in your profile. I think that might be the 1st time I've seen anyone do it not that I know what it is.
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The Duffster (@DuffmanGay) reported@LesStonehouse @Optus Optus are forcing her to pay for another modem? That doesn't sound right at all. The service provider is obligated to provide equipment in working order and replace it if it is defective. I would take this as an opportunity to find a better provider. i.e. - not Optus or Telstra.
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Eileen Ormsby (@EileenOrmsby) reported@Telstra A bit over a month and never. I watched for it on an 8-hour road trip on the weekend and never saw it. Never comes up in urban areas. St Kilda has worse reception than ever
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Paul Hawkins (@PaulHaw76924422) reported@hazitgood @richardmdougla1 @Bowenchris Utter nonsense is how labor claim to be better economic managers when they are not .. Qld labor 140 billion debt Victoria labor 155 billion debt As Libs 104 billion Facts beat bullshit very day Don’t give me **** about lies selling assets who sold Qantas and Telstra
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Chris Dellavedova (@cdella19) reported@JacksonByrnes @Telstra 2/2 and continue to send bills, 5 times I’ve tried to cancel it and hasn’t been done yet, today I get a letter in the mail ‘FINAL NOTICE, if your outstanding bill is not paid you service will be suspended’. Halle-fu**ing-lujah about time!!
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𝕄𝕣𝕄𝕠𝕟𝕜𝕪𝕪𝕪 ☣ (@MrMonkyyy) reportedPov: You are about to cancel all plans with @Telstra. STORY TIME, forgot to pay my bill it was 1 WEEK late. so what happens they turn off my services, pretty much I had no internet or calls. And that was on the day im trying to drive home, (More in comments)