Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Geelong |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tamsin Yeld 🏳️🌈🎶♿
(@yeld_tamsin) reported
@Telstra please tell me you're joking? the link doesn't work. what you've said implies no broadband AND no 4G?? At the same time? you have to understand, I'm disabled, mostly bedbound, and communication with the outside world is the only way I can keep sane. This is a nightmare.
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Michael Morris (he/him)
(@theMickMorris) reported
@Telstra Appallingly… no follow up from phone call and now having to wait until Monday for a technician (not to mention the fancy 4G “back up” router did not switch over NBN to Signal, apparently due to SIM failure .. it would be a comedy of errors, but it’s not funny.
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Smorganism 🥃 🐨
(@smorganism) reported
@Telstra Hi, I had continual connection loss and re-connection for about an hour and then no problem since. This was on Wednesday at around 10:15am.
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Hamish Moffatt
(@hmoffatt) reported
@Telstra Yes, great signal strength but poor data speeds.
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy how’s your night going. Hubby watching the tennis and I’d like to watch “ how women kill’ on SBS on demand, in my ipad, but nope no nbn for 6 I repeat 6 weeks because Telstra team can’t fix home nbn that they inadvertently disconnected.
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy how’s your night going? You got nbn? Yep phoned Telstra again as I got a text to phone and get connected to faults, which I did. You wouldn’t believe it - but they can’t fix the problem
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Valkyyr
(@_Valkyyr_) reported
@Telstra For 3 days now I haven't been able to use Ethernet/the internet has been extremely weak (dropping down to 17 mb's)?
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Tamsin Yeld 🏳️🌈🎶♿
(@yeld_tamsin) reported
@Telstra I dont have an income due to being disabled. I have a paltry monthly $15/3Gb plan for my mobile that I've had to top up twice since the outage. I cant rely on the signal being strong enough to speak with my family overseas. 1/2
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy 3 modems later still no service and it seems that they disconnected my nbn at my home address and put on another nbn at my 2nd address - I’m guessing because there are 2 connections now at other address - Telstra service hopeless
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy yes I’m back on the 132200 number waiting to talk to someone again after receiving a text from Telstra to phone. Yep on hold - can you organise for me to be paid for the hours I’ve spent trying to fix this problem