Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.
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Warwick J🍩nes
(@warwickajones) reported
from
Melbourne, State of Victoria
@WakeinFright @Telstra Unfortunately there’s no way. But if you use the My Telstra app and use the word “complaint” a lot, they’ll get someone to call you. Either that or move house. That got me my own private phone agent.
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Aussiebluemoon/StreamerDad
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
.@Telstra @XboxANZ Big day tomorrow, don't let me down
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
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josh
(@josherbs) reported
from
Melbourne, State of Victoria
Telstra truely has the worst customer service 💩
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Chris Meister 🏏⚾️🏈🏒
(@sportmeister_) reported
from
Melbourne, State of Victoria
@emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord
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Sulpu
(@Rohitsehajpal) reported
from
Melbourne, State of Victoria
@VicGovDHHS @Telstra : Did you stop using your 5G network?
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
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MR PRO PLAYER
(@Mrproplayer2313) reported
from
Melbourne, State of Victoria
@Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..
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Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
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💧⚡️€lectric Døñ⚡️🐨
(@1electricdon) reported
from
Melbourne, State of Victoria
@Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.
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Phillip Wilkie
(@WilkieIT) reported
from
Melbourne, State of Victoria
@Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...
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richie 🤷♀️
(@richiejmoose) reported
from
Melbourne, State of Victoria
Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?
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Teknia
(@TekniaMusic) reported
from
Geelong, State of Victoria
@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔
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CrinInPrisonVic 🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@FionaLakeAus @Telstra They are terrible to deal with
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Vaux 🇦🇺
(@RV_27) reported
@Telstra is absolutely pathetic with fixing my internet, I've had problems since January, I've had 2 new @NBN_Australia boxes & a new Telstra Modem & I'm still having issues. I'm absolutely fed up with their incompetence & delays in fixing my issues #Telstra get it fixed NOW!🤬🤬
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Tazj74
(@tazj74) reported
@hushedthewind The problem stems back to Malouf's tenure the severity of salary cap breaches & the lasting negative impact Elliott & Collo didnt do you guys much better. Collo locked you into ****** deal with Marvel (Telstra Dome) & just cause I dont follow doesnt mean I dont have an opinion.
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🇦🇺 CipherHash 🇦🇺
(@CipherHashau) reported
@IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.
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Samuel Jack
(@jackalmuse) reported
@Telstra Hello. I received an email informing me that my bill is going up, yet again, for the same service, during a #CostOfLivingCrisis. I live on the DisabilitySupport Pension and #Telstra is pricing me out of my Upfront Mobile Plan. Then I see an ad on #Instagram, that new Upfront customers are getting $20 off per month for 12 months if they sign up before June 30! But a loyal customer like me, who always pays their bill, gets charged more. This is such a slap in the face to all your loyal customers, I think we should receive the discount too. This is disgusting.
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Catherine Tabone
(@CatzGotAutism) reported
@BazzaCC @Telstra Have you called the ombudsman...they will help
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Here’s Johnny!
(@BrumbyinTahland) reported
@D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.
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April 💎 Diamond
(@AprilDi82198376) reported
@BazzaCC @Telstra They are the worst, I don't know why anyone uses them. They are the most expensive & totally incompetent. They used to drive me insane with the last company I worked for. I live near you & have no problems with Iinet.
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Gwendolyn_Farms (she/her) 🇦🇺 🇵🇸 🇺🇦
(@FarmsGwendolyn) reported
@BazzaCC @Telstra Send them a polite message mentioning the ombudsman It’s surprising how quickly service is restored and you have a credit in your account
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Kim Carwardine
(@carwardine_kim) reported
@BazzaCC @Telstra Telstra drives people insane. I never yelled, was always polite albeit a tad of frustration may have permeated my tone. Outcome: police turned up at home 😳kindly but checking me out.. Bloody hell. I’m sure telstra trains its staff to piss us off!
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Barry Mulligan
(@BazzaCC) reported
an ongoing **** fight I had with @Telstra .I'm house bound .. & I have no reception at my home ... but @Telstra keeps on billing me for nothing...... on top of that.... I haven't had a home phone since they did work.... So many mich more .. criminals...,& they don't speak?