Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 12/27/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

  • luana_bananaa Luana TG (@luana_bananaa) reported from Melbourne, State of Victoria

    @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

  • li_dpq ajay che 💉 (@li_dpq) reported from Melbourne, State of Victoria

    Glad my issue was resolved so quickly this time round! Thanks @Telstra.

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • thycliffoconda ebb (@thycliffoconda) reported from Melbourne, State of Victoria

    Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • CorinnaSladey JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • alexanderaviate Alexander Robinson (@alexanderaviate) reported from Melbourne, State of Victoria

    @Telstra @nickspinks Same issue here.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GGandjmobile g Sullivan (@GGandjmobile) reported

    @HoolyMcg Telstra another huge fail Paid millions for Trading Post Lost the ISP business Lost Land Lines Lost Australian Call Centres Lost Email Lost Text Morons

  • rockybalbowie Tom (@rockybalbowie) reported

    @Telstra 48 hours waiting for my prepaid recharge to be applied. 4 hours with chat. This service is insane.

  • Dee66699 Dee (@Dee66699) reported

    @Telstra 3453 Harcourt, it's a confirmed outage but it's been all day.

  • LynneCl87503604 Lynne Clarke (@LynneCl87503604) reported

    @taylor_jessie 3…In the end, I gave up. Took the phone, the death certificate and almost threw it at the poor guy at the Telstra shop who had to put up with me complaining loudly about their customer service. I can only hope their on-line service has improved in the last 18 years!

  • SAPaleAle SAPaleAle (@SAPaleAle) reported

    @Telstra Yes I was using a samsung s20+ at the time and it showed a good 5G signal and I just ran a speedtest on my current s22 ultra and it returned 412mb down and 62mb up

  • Benconti2 The Big Cont (@Benconti2) reported

    @FountotosGeorge @LibDemAus Economic freedom from big business yes Lib Dems may have some solid policies but privatizing all government services won't help the regions. Telstra being an example of this, If the Lib Dems favour small business over big business and subsidies individual farmers then maybe.

  • SignoreBravo 📢 (@SignoreBravo) reported

    @ausretrogamer @Telstra Not only will she be getting better service. As Telstra are Australian, they money stays in Australia compared to Optus that is owned by Singtel which is Singaporean.

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • RandomlySuzana Suzana (@RandomlySuzana) reported

    Think it’s time to look at getting new phone/internet provider. Had nothing but issues for the past 2 years especially with home internet including issues with home internet as we speak. @Telstra

  • wendyemily2 wendyemily (@wendyemily2) reported

    @LesStonehouse Indue card for everyone on pensions etc. cut Medicare Sell the NBN to Telstra Give more money to private schools & churches Review everyone on NDIS & cut funding to as many as possible. The list will be long but u can bet it won’t be good for us poor people!