Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 02/05/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • trevorpvas trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.

  • AlexDevantier 💧🌱 🌈A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @CGrandma55 I've had Telstra mobile issues for two days

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • grantmarcbacon GB 🏆 (@grantmarcbacon) reported from Melbourne, State of Victoria

    @Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    @Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

  • richiejmoose richie 🤷‍♀️ (@richiejmoose) reported from Melbourne, State of Victoria

    Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    @Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • michm Michelle Milton (@michm) reported from Melbourne, State of Victoria

    I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MaggieMaefair Maggie Maefair (@MaggieMaefair) reported

    @SpotifyCares @MackMindey Same problem here for several days. On the phone to @Telstra now

  • MilesFlavel milo (@MilesFlavel) reported

    @Telstra The customer service representative on the phone yesterday believed so, but was also rather unsure

  • rfur23 Ranjith (@rfur23) reported

    @AustraliaXSX I ordered one from Telstra and arrived quickly but failed within 2 weeks, console doesn’t even turn on, now I’m dealing with Microsoft to repair/ replace, never seen something failing so quickly.

  • higdawg Ben Higgins (@higdawg) reported

    @Telstra just wondering if anyone can actually look into mobile reception around Canberra airport. Almost 2 weeks of virtually no reception. Customer support told me that the planes are blocking all the signal.

  • beauzla Beau Zlatkovic (@beauzla) reported

    @Telstra Hi team, any update on this Spotify issue for Telstra customers?

  • hgo7627 HG (@hgo7627) reported

    @Telstra We need to be told what is happening. It’s news to technicians working at the local exchange that there’s been a fire. It’s now been over a week; neighbours now have services restored, but not my relatives. This has become farcical and perhaps indicative of @Telstra customer care

  • DanMaso80926225 Dan Mason (@DanMaso80926225) reported

    @SpotifyStatus @SpotifyCares @Telstra when will this issue be resolved please

  • rfur23 Ranjith (@rfur23) reported

    @Telstra It’s not the best outcome for a @Telstra customer, the console you sent has failed so quickly and now I’ve to deal with Microsoft for repair while you keep charging me on a monthly basis, so much for a quality customer experience.

  • DanVeldre Dan Veldre 🕯🐕‍🦺🐈 (@DanVeldre) reported

    on the Telstra app, the person taking my call has been trying to escalate the call for two hours - I'm still on hold. @NBN_Australia couldn't help me because they don't have a fault service because the request has to be made by the retailer (Telstra in my case)...

  • aeberbach Adam Eberbach (@aeberbach) reported

    Switching to cellular again to call @nbnco and @telstra incompetent clowns, again, because internet is broken, again. I should make this action a macro.