Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Niall Ginsbourg
(@niall_bigscreen) reported
@Telstra Here's an idea. How about you monitor your own systems for faults and problems rather than wasting customers time?
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THR Zay
(@Zaymechs) reported
@Telstra 53mbs down and and 18.3 up the mobile signal is orange on the router but I'm the only one using the internet
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Winsor Dobbin
(@winsordobbin) reported
@Telstra So sue me for setting fire to your underperforming box. Your dreadful service needs to be exposed.
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Bruce Nibbs
(@Nibzeee) reported
Don’t you love @Telstra when they unilaterally list a complaint as “resolved” when it isn’t. Typical#
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Sorry given up on DMs, leave it for everyone to see. 9 1/2 hours of “customer support” being told it was my equipment. For 8 hours I had been asking if it was an outage but “no it’s not”. You need to upgrade your modem. 4 hours to arrange a different delivery address
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xssfox
(@xssfox) reported
@Telstra couple of days now but the issue might be on our end, I haven't investigated it fully
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Lawrence Finn
(@Hipcatprintery) reported
@VictorianCHO I bet it doesn’t improve Telstra giving those kids free 5G! 😬 Just kidding, nothing could ever fix Telstra…
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I'm a Unicorn
(@woopdedoo652) reported
@MrsM1277 I remember when I had a $25 plan with my Nokia 3310 with $25 included calls and text and 15 mins free to other Telstra phones after 9pm! Never went over $25 but flogged the crap out of freechat lol
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M9 mana
(@manaFNBR) reported
@squid_vfx @Infofnt Im going to contact telstra, if they can't fix the problem i will ask
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Kyle L
(@KyleJL7) reported
@Telstra I have, these tests keep saying everything is apparently fine then you cancel my appointment because of it 🙃