Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 12/09/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • justin_spicer1 Justin Spicer (@justin_spicer1) reported from Melbourne, State of Victoria

    @AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    @MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    @Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mjfrostphotos MJ Frost Photography (@mjfrostphotos) reported

    Is @SamsungAU or @Android aware of an issue with the latest firmware not being able to access mobile data on @Telstra network? I have updated 3 devices(Note9, 20 and S8) & now cant access Mobile Data, but my non-updated devices (Tab 4 /Note8) work fine, has something gone wrong?

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Telstra Thanks for responding Evie, I’ve been down this path many, many times for more than 7 years and Telstra don’t want to know about it. Optus ain’t much better. The ENTIRE suburb has no mobile reception. Don’t waste your time. Have a good night Evie.

  • testok51981 tariq (@testok51981) reported

    @planetspy @EmmaH1123 What platform are you using? Is it telstra tv? Chromecast? This might be a platform issue

  • sofbunni bunniee! 🇦🇺 (@sofbunni) reported

    **** telstra

  • duncan99 Duncan (@duncan99) reported

    @Telstra Thanks for following up. I finally got past the chat bot and found someone who could fix it. It shouldn't take two hours though

  • cazjade Caryn Wilson (@cazjade) reported

    Still no working phone service from @telstra. It’s currently “stuck” with provisioning (for over a week now). 😡

  • CLASSneeded Try harder! (@CLASSneeded) reported

    Wow @telstra @foxtel. Absolute rubbish service. Awaiting foxtel installation having confirmed availability 48 hours ago. No one turned up in time slot agreed. Now find out that an arbitrary design made to cancel the installation. No call to explain.

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra Phone has gone down twice in the last week. Called the contact and left a message. No return call. What goes on in your office @andy_penn Half *** attempt at fixing the issue. Phone was down for over a month. No credit applied. Really fed up with the BS. @3AWNeilMitchell

  • sifr_moja Sifr Moja (@sifr_moja) reported

    @JamesSmithAu @Telstra In what way? They are doing nothing but saying, "the problem will be resolved as soon as possible." It's not ASAP. If it was ASAP it would be escalated and resolved. ASAP to them means, as soon as we get through our unnecessary internal red tape.

  • debhennessy21 Deborah Hennessy (@debhennessy21) reported

    @jonesytheteachr I had a pearler from “NBN Telstra” when I asked them to stop calling they said we will sue you for being so rude, and I asked but do yo even know my name? They hung up.