Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Geelong |
Wi-fi | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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💧Peter Flinn 🤷🏻♂️
(@errolatbh) reported
from
Fenwick, State of Victoria
@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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💧Peter Flinn 🤷🏻♂️
(@errolatbh) reported
from
Fenwick, State of Victoria
Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@Jordan_2k1) reported
Think we need a bit more bandwidth in Perth on the #Telstra mobile network. Noticing slower speeds tonight when accessing cloud files for work and will be doing a lot more online this week 😕
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Darren Bennett
(@darrenbennett76) reported
@Telstra Yeah that’s what I have been assuming. But it simply does not work. I just went to a Telstra store. They believe the issue may be that my billing account is not correctly associated to my Telstra ID. I’ll call support now and try this Avenue. Thanks again Ash.
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Modge
(@MidgeeModge) reported
@Telstra The elderly are not often on Twitter or on line. They can’t get through on the phone. They can’t get into your stores. Telstra needs to take this valid criticism on board. I have been with you a long time and I am shocked by how bad the service is now. Start with Indooroopilly.
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Modge
(@MidgeeModge) reported
@Telstra No, the security guards are there to make sure customers don’t speak to the staff. The staff are obviously burnt out as they are extremely rude, and, no, I wasn’t rude to them. I also witnessed a very elderly man get turned away. How is he supposed to get service.
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Steve - GTS GM Via Patreon #TeamGrim
(@ABlissedSecret) reported
Just another reminder. Hey, @Telstra you're pathetic and only care about the money anything to do with "customer" help you give the same BS excuse.
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AJ
(@811zed) reported
@telstra - I'm trying to change my direct debit credit card, but 1. the link on your site throws a 404 error, and; 2. phone support sends me a link, which gets me back to point 1. How can I talk to a human or get a link that works?
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Wen
(@wen1965) reported
Unbelievable @telstra. Your employees don't complete their job and you expect the customer to go and tell them to complete it.
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Neil Daws
(@neil_daws) reported
@GusWhyte @stationmum101 There's your problem. You are with Telstra. Im told by customers they are just sent around in circles untill they give up.
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Modge
(@MidgeeModge) reported
@Telstra I am not making this up. They do not take bookings and 132200 hangs up on you. The chat service is painfully slow. I have seven services with Telstra and I will be moving on after many years.
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Neville S
(@Niftymack) reported
@Telstra it’s bad when the Telstra complaints number that is used to call back onto get updates to your TIO compliant is not answered and still in after hours mode despite calling with in the hours stated on the recorded message of M-F 7am till 7pm