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Telstra

Telstra outages and service status in Point Lonsdale, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Point Lonsdale, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Telstra

Telstra is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telstra Issues Reports Near Point Lonsdale, Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • Steve23_G
    Steve G (@Steve23_G) reported from Fenwick, Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • tonywalker1
    Antony (Tony) Walker (@tonywalker1) reported from Fenwick, Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • errolatbh
    💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • RosewartTamara
    Tamara Rosewarne (@RosewartTamara) reported from Drysdale, Victoria

    @tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

  • Jaseomeara
    -jase- (@Jaseomeara) reported from Fenwick, Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • errolatbh
    💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • Jaseomeara
    -jase- (@Jaseomeara) reported from Fenwick, Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • neatafox
    Anita (@neatafox) reported from Portarlington, Victoria

    Hi @telstra - there has been almost zero mobile internet 9am-9pm for 3 days in #portarlington - can’t load or use apps or send or receive anything except text. Could you pls consider another tower down here to cope with the holidays? 🤞🙏

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cimatesrv
    Mick P (@cimatesrv) reported

    @Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them

  • met_oshi
    MetOshi (@met_oshi) reported

    @RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change

  • beezageeza
    Beeza Geeza (@beezageeza) reported

    someone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

  • ay_vee2
    AyVee2 (@ay_vee2) reported

    Nearly got taken in by one such. Very sophisticated. Same guy working in a Telstra Customer Service Centre in India that had 5 months earlier actually assisted with reinstating my account. I was not alone and Telstra brought its call centres back to Australia after that.

  • AdnanaPaula
    Alpha Draco (@AdnanaPaula) reported

    I loved Telstra but they were too corrupt. They told me I am bulldozing through management when I sent an angry email to all C level excs cause they ****** over a customer and nobody took ownership. Was a good customer and I let them down because of them

  • CatZebraDog
    CatZebraDog (@CatZebraDog) reported

    @Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • Frafflee
    Madge (@Frafflee) reported

    @Telstra you send me a bill. I want to open it on my phone. But no I have to sign in. I don’t want to. I shouldn’t have to. No other utility provider has the hoops you put in place. Just like they allow payment via a payment portal not via their website. Do better.