Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Cory
(@corymedia) reported
from
Geelong, State of Victoria
Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I have a Apple Watch Series 4 and pay $5/mth to activate it on the network. It works flawlessly. I also like the $5 per day roaming for when I used to travel. I don’t understand how people persist with Telstra. You must have an extreme level of patience 2/2
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?
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Cory
(@corymedia) reported
from
Geelong, State of Victoria
One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.
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Rachel Kelly
(@_rachel_kelly) reported
from
Melbourne, State of Victoria
@Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.
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Nick Gayed
(@NickGayed) reported
from
Melbourne, State of Victoria
@Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Cameron Menzies
(@cammenzies) reported
from
Melbourne, State of Victoria
Telstra you are the absolute worst!!! @Telstra
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Muhammad Qaiser
(@mqaiser2) reported
from
Melbourne, State of Victoria
@Telstra my sim is not able receive or dial a call. Plz help.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.
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Steve G
(@Steve23_G) reported
from
Geelong, State of Victoria
hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2
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Malcolm Coe
(@malccoe) reported
from
Melbourne, State of Victoria
@Telstra how **** us your service
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Panamaaus1 🇵🇦 🇦🇺
(@panamaaus1) reported
@Telstra Chadstone. We have chatted, messaged, called and it works for like 10-20 minutes and drops again however, our land line died when NBN was installed and now works. Can a technician visit please. Unfortunately we had issues before that went on for 2 years before getting fixed.
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Mana
(@damana) reported
@caskings @Telstra My main problem with this is that now I am spending hours chasing down proof. Why aren’t there mechanisms in place for providers to check this.
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Darren Lewin-Hill
(@Northcoteer) reported
@Telstra Your technical people have been advised of the problem – it is tower maintenance. I don’t need a customer relations response, just a technical solution, other than being told to relocate in a lockdown, or to wait for it to come back on #VicLockdown
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Jason Ross
(@ross_unborn) reported
@damana @Telstra Service from @Telstra is the reason I went with other providers for mobile phone and home internet services. I don't care how much better your coverage "May" be, I'll take better service.
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Darren Lewin-Hill
(@Northcoteer) reported
@Telstra Suggestion to move to use another tower, but that’s not practical during #VicLockdown, is it? Staff were friendly and helpful, but not really the time for Telstra to be creating reception difficulties for people who depend on their mobile service for work. Fixed soon, I hope.
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Renee Dee
(@ReneeDe43613185) reported
@andy_penn Lol!! That’s funny! There’s nothing ‘smart’ about your co!! The experience I just had is beyond infuriating. What idiot comes up with the id procedures & practices? If you are trying to make it so hard I change telcos.. job done! I wouldn’t be proud of working for Telstra!
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Mana
(@damana) reported
Told the @Telstra CS guy that I should cancel my service and go with someone else and he said "That is up to you" in a "Don't let the door hit your arse on the way out" kinda way. Service is so lacking.
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Ryan
(@__rymac) reported
Been doing some mobile phone and NBN provider research and made the jump. Sure I may miss 5G. But I’m not going to argue with 15GB, unlimited calls in AU, and unlimited calls to 15 countries all on the Telstra network for $29.90/month.
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Marquis d'Killara
(@pfbt) reported
@Telstra Hopeless, so far. No-one I speak to seems to know how remote access to Messagebank (landline) works. Have spoken to people on 2 consecutive days and they've promised to ring back and have NOT done so. So far no-one has fixed the problem. @TelcoOmbudsman
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Jason Ross
(@ross_unborn) reported
@Telstra Mopre importantly. You should be addressing the current problem @damana is facing.