Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (32%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous
-
Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
-
JustCrin🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬
-
Gary Tilley
(@garytilley) reported
from
Geelong, State of Victoria
@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form
-
Samantha
(@samanthawestxx) reported
from
Melbourne, State of Victoria
Telstra is so shit 😡
-
lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock
-
lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
-
Loz!
(@lozturner1) reported
from
Melbourne, State of Victoria
@Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.
-
Alexander Robinson
(@alexanderaviate) reported
from
Melbourne, State of Victoria
@Telstra @nickspinks Same issue here.
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider
-
tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
-
ajay che 💉
(@li_dpq) reported
from
Melbourne, State of Victoria
Glad my issue was resolved so quickly this time round! Thanks @Telstra.
-
ebb
(@thycliffoconda) reported
from
Melbourne, State of Victoria
Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄
-
Luana TG
(@luana_bananaa) reported
from
Melbourne, State of Victoria
@Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!
-
tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
-
Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
-
mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison 😷🐩☯️ 💉💉💉
(@alisonsbread) reported
Hey @telstra is their an outage in 3181 please? Tearing my hair out. I’ve rebooted a few times, no luck. 😩😫😖
-
Lester DSouza
(@Crass_Gutting) reported
@Telstra Different customers that contacted telstra about the outage got replies that ranged from this arvo to tomorrow arvo. The response I got was 2:01 AM. I'm not holding my breath.
-
Wayback Bot
(@WaybackBot) reported
Telstra closing down new features
-
Anna
(@nomadic_anna) reported
@Telstra Update: 1.5hrs later and no cigar. My Telstra credit has mysteriously disappeared! Partner just reminded me that the credit was a result of 1) an erroneous disconnection and 2) request for credit from a catastrophic failure when we had no service as a result of the bushfire. Lame
-
Pamela Valemont 1947
(@poet47) reported
@Telstra hOW MANY TIMES DO I HAVE TO SAY IT! For the umpteenth time, I have to search the whole house for my mobile phone while working on the computer. I stop now and again to check emails. TELSTRA REQUIRES ME TO GET CODE FROM MY PHONE EVERY TIME I LOGIN! PLEASE STOP THIS BS!
-
Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
-
Ian Samuels. Albo's lefties!🌈
(@IanSamuels3) reported
By the way! It seems that TELSTRA fixed the problems they were having in my area! Initially they said it wouldn't be fixed till the 25. Another two days still! I bet they were getting alot of complaints. INCLUDING MINE! BUT the thing is. They never said what the problem was
-
Carsten Bauer
(@numloxx) reported
@Telstra Visited the Telstra store in Perth on 15 August, they did some things to fix it. It's still not fixed. Still on the old plan. After nearly a month. Come on @Telstra get it fixed already! This is pathetic! How can it take a month to change mobile plans???
-
jenny
(@jenmarie___x) reported
I just don’t trust @Telstra anymore. Can’t wait until my **** is done with them so I can leave and never come back to them. Absolutely disgusting service.
-
Lester DSouza
(@Crass_Gutting) reported
Even when the mighty @NBN_Australia says there is an outage in my postcode, and no one in my suburb can use the internet, from any provider, @telstra says there is no problem (even when there is no internet on #Telstra #nbn) when I check their app. #Badass