Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (33%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
-
Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
-
Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
-
aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
-
Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
-
K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
-
Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
-
jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
-
Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
-
Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
-
mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
-
Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
-
Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
-
Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
-
PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
-
Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
-
Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Echo Radios
(@EchoRadios) reported
@KingOfSardonica No additional charges beyond the annual service fee. First year FREE, then $20/year per radio which includes unlimited usage. Supports all major carriers globally: Verizon, AT&T, T-Mobile, US Cellular (US) Rogers, Bell, Telus (Canada) Telstra, Optus, Vodafone (Australia) EE, O2, Three, Vodafone (UK) Spark, Vodafone, 2degrees (New Zealand) And many more worldwide.
-
Saphod
(@Saphod) reported
@Telstra nbn outage this morning, since then internet dropouts every two minutes. Called Telstra support 3x today - they all went through the script. I told them it was definitely a Telstra issue since this happened before and was fixed by Telstra externally. (1/n)
-
David J Harley
(@David_J_Harley) reported
@JonesHowDareYou Woke to a download speed of 0.4 Wasted an hour on the phone with @Telstra No NBN, so on mobile broadband. Had a nap, seems to be OK now, Telstra wanted me to travel an hour to their shop so they could check my device. Lol, problem didn't exist between keyboard and chair. ffs
-
Worldly Sights & Sounds
(@WorldlySandS) reported
@optus_help @Optus any issues with Optus NBN or 4G/5G in Glen Waverley, VIC? Multiple reports of high Intermittent drops and high latency via both mediums. All devices have been powered cycled. No issues with Telstra!
-
Truth Barrage
(@truth_barrage) reported
@Telstra I just went to Telstra store and was informed that not even buying a new apple iphone 17 was guaranteed to fix this problem, his only solution was to use an old samsung...he then blamed apple for the problem.
-
Ben Carbonaro
(@pasta_carbonaro) reported
@bombermurray11 So damn frustrating, the buck passing from both Telstra and Apple store is disgusting too.
-
Vanessa Smith
(@normal_ness) reported
Hey @Telstra I’m with @optus for nbn but my modem died & they refuse to help me. Any good plans for nbn + modem?
-
John Young
(@JohnYoung146083) reported
@ImperiumEternia @Telstra in my case has changed my NBN service and speed tier without any request or authorization and now they are refusing to restore the service back to state before their team made the mistake. Clearly an organisation operating like a govt department.
-
blocked by a lefty
(@MisirStan) reported
@BADALEX_ @KatyKray73 the government ended up reacquiring almost everything they sold with Telstra. The government owns the NBN network. We prob own more of the system than we did back then.
-
Cherry Sofa
(@CherrySofaSon) reported
@Telstra Genuinley, how has this not raised a fault case already. Switching to NBN was a crazy mistake, it took 3 years for it to finally preform better than ADSL2. $110 a month, 20+ year customer which means nothing to A MULTI-BILLION $$$ COMPANY