Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Brett
(@6r3tt) reported
from
Melbourne, State of Victoria
@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Jonathan
(@tweet__j_b_) reported
from
Melbourne, State of Victoria
@Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It has just updated and is down again for another 2 days :(
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
Last night's (amazing) stream took 30+ gig of mobile Data - unfortunately I don't think I can keep that up. 11 days into this Telstra outage they gave me a return time of 7pm tomorrow... Let's cross or fingers/toes/other bits.
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .
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Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Chris
(@topher_1976) reported
from
Melbourne, State of Victoria
@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.
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Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
@Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra nope no outage, still one bar
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!
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Monicasmeow🐈
(@monicasmeow) reported
from
Geelong, State of Victoria
@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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Maisy Hutchings
(@maisysh) reported
from
Melbourne, State of Victoria
@Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🔥⤴️@©k: )0®€
(@Jackd0re) reported
@adambspencer The Telstra method of automatically ending the call at 59m:59s, regardless of whether you are speaking to someone or not, then spending 20min re-explaining the issue many times to get back to the person you were speaking to, & then rinse & repeat is a very specific level of hell
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Clare Thompson ☀️☀️
(@Claret_perth) reported
@Telstra telling lies to TIO about resolving my complaint. No you have not. Not even close. Liars.
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Dreams Dumpy
(@QueefBoys420) reported
Telstra is dumb as dog **** istg
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dean netherton
(@dinonetherton) reported
@Scamwatch_gov I've been getting lots of calls from 08 numbers. One was to tell me my Telstra account was hacked. Others just hangup. It's always a different number so don't know how to block. @Optus as my carrier, can U do anything. Feel like this is an industry problems that's ignored
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Jim
(@JimNicholls13) reported
Wow! @Telstra is kicking all pre-paid users off their 5G network unless you pay 60 per month.
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Noel Mirtschin
(@NMirtschin) reported
@bkbaguley Have been getting for some time now bad Telstra block many but they have started again
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Dreams Dumpy
(@QueefBoys420) reported
my mum was on the phone to Telstra bc they shes only get like half the mbps that she’s paying for, and they were saying they were gonna cut off the internet, that they can’t send an email bc of the pandemic, and asking stupid questions like whether she was married or single😭
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Blynk
(@xdBlynk) reported
@Sceptic yo @Telstra surely help me?
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byzoh
(@bbyzoh) reported
@Telstra it would be extravigant if you could fix my internet <3
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Dave Hampton
(@HamptonDave) reported
@Telstra Just received an email from ! Telstra Enquiries re updating mobile settings for 4G. No issue with validity (harmless enough) but no logo no sign off. Just "Hi this is *** from Telstra Regional Australia Team..." Not very professional IMO