Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 02/13/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I have a Apple Watch Series 4 and pay $5/mth to activate it on the network. It works flawlessly. I also like the $5 per day roaming for when I used to travel. I don’t understand how people persist with Telstra. You must have an extreme level of patience 2/2

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • _rachel_kelly Rachel Kelly (@_rachel_kelly) reported from Melbourne, State of Victoria

    @Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.

  • NickGayed Nick Gayed (@NickGayed) reported from Melbourne, State of Victoria

    @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • cammenzies Cameron Menzies (@cammenzies) reported from Melbourne, State of Victoria

    Telstra you are the absolute worst!!! @Telstra

  • mqaiser2 Muhammad Qaiser (@mqaiser2) reported from Melbourne, State of Victoria

    @Telstra my sim is not able receive or dial a call. Plz help.

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • malccoe Malcolm Coe (@malccoe) reported from Melbourne, State of Victoria

    @Telstra how **** us your service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • panamaaus1 Panamaaus1 🇵🇦 🇦🇺 (@panamaaus1) reported

    @Telstra Chadstone. We have chatted, messaged, called and it works for like 10-20 minutes and drops again however, our land line died when NBN was installed and now works. Can a technician visit please. Unfortunately we had issues before that went on for 2 years before getting fixed.

  • damana Mana (@damana) reported

    @caskings @Telstra My main problem with this is that now I am spending hours chasing down proof. Why aren’t there mechanisms in place for providers to check this.

  • Northcoteer Darren Lewin-Hill (@Northcoteer) reported

    @Telstra Your technical people have been advised of the problem – it is tower maintenance. I don’t need a customer relations response, just a technical solution, other than being told to relocate in a lockdown, or to wait for it to come back on #VicLockdown

  • ross_unborn Jason Ross (@ross_unborn) reported

    @damana @Telstra Service from @Telstra is the reason I went with other providers for mobile phone and home internet services. I don't care how much better your coverage "May" be, I'll take better service.

  • Northcoteer Darren Lewin-Hill (@Northcoteer) reported

    @Telstra Suggestion to move to use another tower, but that’s not practical during #VicLockdown, is it? Staff were friendly and helpful, but not really the time for Telstra to be creating reception difficulties for people who depend on their mobile service for work. Fixed soon, I hope.

  • ReneeDe43613185 Renee Dee (@ReneeDe43613185) reported

    @andy_penn Lol!! That’s funny! There’s nothing ‘smart’ about your co!! The experience I just had is beyond infuriating. What idiot comes up with the id procedures & practices? If you are trying to make it so hard I change telcos.. job done! I wouldn’t be proud of working for Telstra!

  • damana Mana (@damana) reported

    Told the @Telstra CS guy that I should cancel my service and go with someone else and he said "That is up to you" in a "Don't let the door hit your arse on the way out" kinda way. Service is so lacking.

  • __rymac Ryan (@__rymac) reported

    Been doing some mobile phone and NBN provider research and made the jump. Sure I may miss 5G. But I’m not going to argue with 15GB, unlimited calls in AU, and unlimited calls to 15 countries all on the Telstra network for $29.90/month.

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra Hopeless, so far. No-one I speak to seems to know how remote access to Messagebank (landline) works. Have spoken to people on 2 consecutive days and they've promised to ring back and have NOT done so. So far no-one has fixed the problem. @TelcoOmbudsman

  • ross_unborn Jason Ross (@ross_unborn) reported

    @Telstra Mopre importantly. You should be addressing the current problem @damana is facing.