Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telstra
Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told
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Trevor Young
(@trevoryoung) reported
from
Melbourne, State of Victoria
I’ve never understood why Telstra started creating websites (for AFL and its clubs) - it’s not their core business and unsurprisingly they’ve never done it well, and that extends to its apps - I have two on my phone, neither work. 😔
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Airport West server issues update No1 - Received a text this morning indicating that Telstra hope to have it fixed by the 26/11/19. Should’ve kept those carrier pigeons...🤔🤬 #airportwestservercrisis #herenonbn @Telstra @TelstraEnt
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@peterfraserbris @pfh007 We were working on deal with a large digital advertising co but JC de Co said they would pull a billion dollar contract with telstra if we did. They pulled it anyway but long after we were shutdown. Management is awful in that place
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Trevor Young
(@trevoryoung) reported
from
Melbourne, State of Victoria
Hell of a tech day - VyprVPN has shat itself, LinkedIn has gremlins, Telstra broadband outage (again). Pass me a stone tablet please.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@adv_australia Not his problem. He has fibre to his home laid on according to ex Telstra techies
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Brooke Plummer
(@iBrookie) reported
from
Melbourne, State of Victoria
@gav_mck @Telstra I’m wondering the same thing. Heard it all day....but don’t see anything about a national outage.....
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Justine Hyde 🏳️🌈
(@justine_hyde) reported
from
Melbourne, State of Victoria
Instead of reading dystopian fiction you could, as a long term customer, choose to call @telstra or @CommBank for help. The Kafkaesque experience induces an existential crisis and tears of frustration every time.
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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emily ulman
(@millylala) reported
from
Melbourne, State of Victoria
@Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2
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Liam Cochrane
(@Liam_Cochrane) reported
from
Melbourne, State of Victoria
@Telstra You replied. Once. Then stopped. Good job 👍 Weirdly my problem didn’t get resolved. Fancy that. Goodnight useless corporate blob.
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Ann Threlfall
(@annthrel) reported
from
Melbourne, State of Victoria
@Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
@Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra
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adenos slept
(@adenos_tiger) reported
from
Melbourne, State of Victoria
@Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.
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Justine Hyde 🏳️🌈
(@justine_hyde) reported
from
Melbourne, State of Victoria
@roffwrites @Telstra I had a similar AusPost parcel fiasco. I got one back, the other never showed up...
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tappeD
(@tvppeD) reported
from
Melbourne, State of Victoria
Hi @Telstra I used to average 10-20MS and had fast speeds, our internet was turned off/broken a few days ago and we had a technician come over today and “fix it” ever since he replaced the modem and fixed the issue, I’ve been averaging 700-2000MS and haven’t been able to load
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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FJ Single
(@single_fj) reported
@Telstra It’s frustrating. I budget weekly and now Telstra has just screwed my family’s budget over for the month. Great customer service.
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Marc Gill
(@Bowragak) reported
@BreakfastNews Telstra is ****
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Karen Baines
(@broadacrebabe) reported
@Telstra Can we get an update on when landlines on Eyre Peninsula will be fixed. I know of a number of areas that still have no phone dating back to January rainfall event. Whats happened to the universal service obligation? #epag @RowanRamseyMP
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Tim Philips 🇺🇦
(@mr_timp) reported
@BlakJakNZ @vodafoneNZ @paulbrislen Sounds like Vodafone should poach Shane Cole from Telstra. I’m pretty sure he managed to solve this problem :-)
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C. Aleph
(@whisperfist) reported
@MelissaMaykin @Twitter Apparently the app 'Echofon' will work, and has the advantage of being 1/4 the size of Twitter's app. @TwitterSupport is still getting lots of inquiries about this problem but still haven't even acknowledged the problem exists. (If Telstra ever fixes my ADSL I will try Echofon.)
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Bec Perrin
(@BecPerrin) reported
@Telstra 1 of many. July 21- complaint regarding decreasing internet coverage. Was told Telstra would supply booster antenna and modem & waive fees. 2 months later no action from technical dept. Complaint closed. WITHIN 12 HOURS, tech dept contacted me, assessed location
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Stephen Edgar
(@netweb) reported
> but realized that it was too late because you have important security services associated with the old number xxxx-xxx-xxx as it was already Cancelled I did no such thing I made it clear that this recommendation by Telstra be completed ASAP to minimise 2FA service interruption
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Stephen Edgar
(@netweb) reported
On the brights side, it looks like Telstra disabled SMS 2FA verification on my account in the past few days, as a few days ago I couldn't log in to my account as Telstra were sending 2FA SMS' to the disconnected service!
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Simon Barnhill
(@SimonBarnhill) reported
@StephenJonesMP @Westpac @Telstra Couldn’t agree more Stephen. There needs to be a specific taskforce to combat illegal scammers and shut them down at the source. Masking phone numbers should be made illegal and telecommunication providers should have software to identify masked phone calls and intercept them.
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Stephen Edgar
(@netweb) reported
> Unhappy that your request to retrieve your old mobile service xxxx-xxx-xxx is still not sorted I did not, Telstra Weribbee made this request by creating the internal Telstra complaint 32084511