Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave The Happy Singer
(@HappySinger) reported
@andy_penn @Telstra Everyone who changes their name has to update literally dozens of government bodies, financial institutions and service providers. Imagine for a second the hell it would be if every one of those organisations treated their stakeholders with such abject disdain!
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Sparrow-42
(@sparrow_42) reported
@CaseyBriggs I know, right. Telstra chat got weird on me recently, wanting date of birth, favourite colour, breakfast preferences. I told them to go away, they got all offended, said they couldn’t help me without it. I think it was a bot. I’m torn between being Turing impressed and annoyed.
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Dhiv Joseph
(@DhivJoseph) reported
@Telstra We got connection restored today! Apologies for the Twitter rants and being a pain in the *** customer but I really couldn't get assurance or an indication of when this would be resolved. Thanks for your patience.
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Belles
(@Passions4_) reported
Received a scam call today from someone claiming to be from @Telstra Caller: [insert 10 second pause] I am calling from Telstra about your account Me: I'm not a Telstra customer so what account?
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Trent Botten
(@NOSCOPE999) reported
@teaghanbea #telstra get your **** together and stop caping our speeds and giving us slower then what we pay for
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Belles
(@Passions4_) reported
Received a scam call today from someone claiming to be from @Telstra [insert 15 second pause after picking up] Caller: Hello Me: Hi Caller: I am calling from Telstra about your account Me: I'm not a Telstra customer so what account would you like to talk about? #scam #scamcalls
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Bilko
(@_Bilko_) reported
@Telstra They were closed with no resolution as I was told the service according to them is "fine" which as you can clearly see, it isn't.
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Jordan
(@Colour_BarsAU) reported
The "Gold Tier" service I'm receiving from @Telstra (which is a supposed benefit) is far worse than the normal support I've received in the past.
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Ozesurfer💉💉
(@Ozesurfer) reported
@Kate_McClymont Aren't we oh so lucky that Telstra outsourced it's I.T Help Desks etc to Indian crooks who sold ALL your details to even bigger Indian crooks and continue to do so sans Telstra lifting a finger to do anything about it ! 86yr old Mum is always calling me w" I've a text msg" & IDK?
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Frank
(@Frank09537026) reported
@__2d__ @DkRanay And the $300 billion that,s about to leave the place courtesy of Feds . Your choice why pay $70 when u get the same service for $16 . Looks like U like being ripped off !!’ And Kogan call centre answered within 1 minute Telstra I’m still waiting for them to call from last Year