Telstra outages and service status in Point Lonsdale, Victoria

Problems in the last 24 hours in Point Lonsdale, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

• 
  Tamara Rosewarne (@RosewartTamara) reported 15 minutes ago from Drysdale, Victoria

  @tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

• 
  💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported 27 minutes ago from Fenwick, Victoria

  Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

• 
  Antony (Tony) Walker (@tonywalker1) reported 29 minutes ago from Fenwick, Victoria

  Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

• 
  Steve G (@Steve23_G) reported 34 minutes ago from Fenwick, Victoria

  @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

• 
  Anita (@neatafox) reported 39 minutes ago from Portarlington, Victoria

  Hi @telstra - there has been almost zero mobile internet 9am-9pm for 3 days in #portarlington - can’t load or use apps or send or receive anything except text. Could you pls consider another tower down here to cope with the holidays? 🤞🙏

• 
  -jase- (@Jaseomeara) reported 51 minutes ago from Fenwick, Victoria

  @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

• 
  💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported 53 minutes ago from Fenwick, Victoria

  @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

• 
  -jase- (@Jaseomeara) reported 57 minutes ago from Fenwick, Victoria

  @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Twinks and Totes (@Twinkocalypse) reported 4 minutes ago

  Anybody else in Melbourne experiencing very poor Telstra mobile internet access? #melbourne

• 
  Bron (@Bron91856683607) reported 6 minutes ago

  Telstra mobile network boost mobile network penny pinching thieves

• 
  Jared (@Jerb2k12) reported 7 minutes ago

  The worst part about footy season… That god damn Telstra ad

• 
  Charles Harvey (@CJHarvey56) reported 11 minutes ago

  What else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.

• 
  Drew Campbell (@Bundellafella) reported 11 minutes ago

  @Telstra @Telstra keeps telling us that service is restored but no-one in the district on Telstra has service.

• 
  Bryn Davies an OA dad (@tofar1) reported 12 minutes ago

  Hey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.

• 
  AlexanderTheDad (@ATD_GGs) reported 15 minutes ago

  12 years at Oracle. BT, Vodafone, Telstra, Home Depot, UPS - enterprise server tuning. Turns out, optimising a gaming PC and a production server have a lot in common. Latency, throughput, stability. 25 years of that experience is baked into FAST.

• 
  Brian Basson (@BassonBrain) reported 15 minutes ago

  🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.

• 
  Kezz (@kezzyi66) reported 19 minutes ago

  @Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.

• 
  ann hyland (@annhyland101) reported 20 minutes ago

  So, even though there’s a world wide **** storm that is ******* world economies, Telstra just messaged to say they are increasing my mobile phone cost. **** Telstra. @Telstra