Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 01/16/2025 06:45

January 16: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • matthewpitcher MP (@matthewpitcher) reported from Melbourne, State of Victoria

    @Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • simonemonique28 Simone (@simonemonique28) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @3wombats Telstra been down, same here back on now

  • Mel_Raymond1 Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria

    @Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • becbatchy it pays to be a LNP crook (@becbatchy) reported

    @jriewolod @vanOnselenP @Telstra Wtf. Ring Fair trading!

  • Gregeve98 Greg (@Gregeve98) reported

    wonder if the Tocumwal Telstra tower will be working by 6pm tonight or will there be another delay, love to know why its taking so long to fix, 5G went in it not long ago @Telstra

  • accordingto_em Emma Mulquiney (@accordingto_em) reported

    @jriewolod @Telstra Every time I see things like this it reinforces my decision to ditch @Telstra. I genuinely don’t understand how their horrific customer service and careless attitude is just…tolerated.

  • Yixsaa_ Yixsaa (@Yixsaa_) reported

    @Telstra UR NET SUCKS IM SWITCHING TO OPTUS

  • melissaracing Melissa Griffiths (@melissaracing) reported from Melbourne, State of Victoria

    @jriewolod @Telstra Terrible 😞

  • Scott17492432 Scott (@Scott17492432) reported

    @jriewolod @Telstra The experience get Telstra to connect NBN to my elderly mothers premises was nothing short of appalling. It literally took months of broken promises and technician appointments that failed to turn up. Telstra is a disgrace that prioritises profits over people

  • Gregeve98 Greg (@Gregeve98) reported

    @Telstra yeah i see that also on the outages website that it was planned, my guess its a Hardware upgrade? cause it went down i think last Friday afternoon

  • mtmtmtme Marvy (@mtmtmtme) reported

    @jriewolod @Telstra Lodge TIO complaint. Telecommunications Industry Ombudsman, first tell Telstra you intend to and some media

  • shewgirl Tania Barry (@shewgirl) reported

    @Telstra He did, but only after being made to resubmit his iD info again, despite having already given it and being supplied a phone. V worrying about what happened to his paperwork, with all the privacy issues around this. He's since left Telstra because of this experience.

  • coelho_roshan Roshan Coelho (@coelho_roshan) reported

    @madmother66 @jriewolod @Telstra I would always suggest going to a telecom store with people who know the business. Pitching sales doesn't work regularly so managers find "creative" ways to pad numbers. By adding extras to your packages and selling it as a bundle. They won't tell you that you can buy the base.