Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 11/23/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • AlexDevantier 💧🌱 🌈A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @CGrandma55 I've had Telstra mobile issues for two days

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • warwickajones Warwick J🍩nes (@warwickajones) reported from Melbourne, State of Victoria

    @WakeinFright @Telstra Unfortunately there’s no way. But if you use the My Telstra app and use the word “complaint” a lot, they’ll get someone to call you. Either that or move house. That got me my own private phone agent.

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

  • grantmarcbacon GB 🏆 (@grantmarcbacon) reported from Melbourne, State of Victoria

    @Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    @Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    @Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • richiejmoose richie 🤷‍♀️ (@richiejmoose) reported from Melbourne, State of Victoria

    Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • dand25 Daniel Michael (@dand25) reported from Melbourne, State of Victoria

    @brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.

  • dand25 Daniel Michael (@dand25) reported from Melbourne, State of Victoria

    @MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need

  • michm Michelle Milton (@michm) reported from Melbourne, State of Victoria

    I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?

  • trevorpvas trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vibelane Shaun (@vibelane) reported

    @Telstra Tell you what, I'll save myself the time. I'll be using your messaging app to cancel all of my current plans. If it's this hard to speak to someone I'll happily move over to @Optus

  • Perorationer Perorationer🕵️‍♀️Get your Jab💉- Wear a Mask😷 (@Perorationer) reported

    @SharLivingstone @Telstra BITD, established a train of 62 emails with said conglomerate. By then I was taking to top floor, or very near to it. Wore the bastards down.

  • balenzubin zubin (@balenzubin) reported

    @Telstra I have reset all network settings on my phone and there is still no change I am unable to access Google Chrome on my prepaid SIM.

  • MWatsonSYD1 Michael Watson (@MWatsonSYD1) reported

    Thank you @Telstra and @NBN_Australia no internet until Friday. WTF! We are stuck home schooling and have no internet. Come on! Get it together.

  • SharLivingstone Sharon Livingstone (@SharLivingstone) reported

    I am now 2 hours into a "chat" with @Telstra asking for an update of an issue I reported 4 days ago. You'd think we'd be getting close to an actual answer but no, we're in a loop of me asking for an update and Telstra asking me if I've considered changing my password.

  • Anthony_Caruana Anthony Caruana (@Anthony_Caruana) reported

    @Telstra How about a call centre that can solve simple problems? Or operators that can transfer calls to the correct department? Or systems that don't drop my call when i've waited for hours? I can not add my telstra account to My Telstra.

  • SharLivingstone Sharon Livingstone (@SharLivingstone) reported

    @Perorationer @Telstra They have now moved to no phone contact and force you into their "chat", where you don't know how many people you're speaking to because they repeat the same questions you've already answered. There's no wearing them down, they have set us up to fail deliberately.

  • amaracampbell amara campbell (@amaracampbell) reported

    @Telstra Thanks. I was talking to a woman on here. She was patiently waiting me getting past blind rage to clamer. Now I'm just damn tired. And very bloody sad. Will DM thanks Anto.

  • LeonieGSmith The Cyber Safety Lady (@LeonieGSmith) reported

    No @Telstra signal in Warriewood Square east end to be able to QR code in to the shops in that location. Retail been asking @Telstra for 5 Years for a booster! You have to scan the code, leave arcade go outside to carpark, then return to arcade. Hopeless. @NSWHealth #nswcovid

  • amaracampbell amara campbell (@amaracampbell) reported

    @Telstra I cannot find our interaction. My complaints person (no reference #) never called when agreed. Now a second loved one has passed with us not finding out in a timely matter. Telstra failing loved ones daily. I'm very ill, they should call as agreed. I'm refuting bill.