Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 12/07/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

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Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

  • luana_bananaa Luana TG (@luana_bananaa) reported from Melbourne, State of Victoria

    @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

  • thycliffoconda ebb (@thycliffoconda) reported from Melbourne, State of Victoria

    Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

  • li_dpq ajay che 💉 (@li_dpq) reported from Melbourne, State of Victoria

    Glad my issue was resolved so quickly this time round! Thanks @Telstra.

  • alexanderaviate Alexander Robinson (@alexanderaviate) reported from Melbourne, State of Victoria

    @Telstra @nickspinks Same issue here.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

  • CorinnaSladey JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • samanthawestxx Samantha (@samanthawestxx) reported from Melbourne, State of Victoria

    Telstra is so shit 😡

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ar_kumar Arun Kumar (@ar_kumar) reported

    Hey @Telstra how do I contact you? Your chat option doesn't work in the app. When i call you I get a link to troubleshoot my internet connection 😢

  • fubarhouse Karl (@fubarhouse) reported

    As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.

  • beach4783 paradise is here (@beach4783) reported

    @Telstra It’s been 7 days of no solution. Lots of hoops and no answer. Last comms yesterday: Thank you for messaging with us, our systems are undergoing an upgrade at the moment to make sure we give you the best customer experience.

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    @tanya_plibersek @MinhKular @stemplemanmp We pay Telstra for a regional mobile broadband+ plan c;$200.00 month that is BARELY usable...I'll repeart that understatement..: "BARELY USABLE" and we have been paying them even MORE some months for ABSOLUTE **** BROADBAND!...........ABSOLUTE ******* ****!!

  • steptek foreign_technology (@steptek) reported

    @Telstra Trying to get support via the MyTelstra app for our internet connection issues but have had no response for almost 2 hours.

  • ApexPr1me ApeX 🥰 (@ApexPr1me) reported

    @Telstra Please fix your trash internet

  • hammer1917 RedHammer1917 (@hammer1917) reported

    @Telstra It has been three months since I put my phone in for a simple repair and I have no doubt you'll try and charge me full price for such pathetic service. Telstra are con-artists who should be blacklisted.

  • Signora_Borgia Lucrezia Borgia (@Signora_Borgia) reported

    @julerin8 @Telstra @NBN_Australia Yes it’s a crying shame that we have to put up with this nonsense and have no say. Can’t understand how the entire country doesn’t revolt over this ‘service’ or lack thereof? You’d think by now they’d have figured out how to make it work?!

  • Johny_John_john JohnnyJohnjohn (@Johny_John_john) reported

    @Telstra BTW calling the ombudsman on Monday. ROFL. 3 hours on your chat waiting for someone to help. LOLZ. Cooling off period #blessed

  • PDenvir Patrick Denvir (@PDenvir) reported

    @Telstra Too late, formal complaint lodged with the Telecommunications Ombudsman. 8 months is just too long to wait for you to do your job.