Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 01/17/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • LewisLe2 Lewis Le (@LewisLe2) reported from Melbourne, State of Victoria

    @Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • seancallanan Sean Callanan (@seancallanan) reported from Melbourne, State of Victoria

    @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

  • rehanrazach Raza (@rehanrazach) reported from Melbourne, State of Victoria

    @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • jwilliamcarroll mrjc (@jwilliamcarroll) reported from Melbourne, State of Victoria

    @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

  • fabrehair Adrian Loverso (@fabrehair) reported from Melbourne, State of Victoria

    @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

  • cjsims Christopher Sims (@cjsims) reported from Melbourne, State of Victoria

    @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • klatchfo95 K A Latchford (@klatchfo95) reported from Melbourne, State of Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • pablonico85 Pablo (@pablonico85) reported from Melbourne, State of Victoria

    @Telstra , internet down in Southbank. Do something please.

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • abitsuss A bit Suss (@abitsuss) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Kew ?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kim_macca Kim (@kim_macca) reported

    @Telstra Thanks for your reply Patrick - their is no need to take this matter any further, as I am now using another service provider. After 30+ years, Telstra has lost my business.

  • Chris_E_Qld_Au Chris Eastaughffe (@Chris_E_Qld_Au) reported

    Yep, phone calls, calling in to their 'service centre' for a face to face, promises re 'fix up with 72 hrs.... then nothing.... then phone disconnected, then sitting on a mobile (with $h1t reception, for over 2.5 hrs) and still #Telstra cannot reconnect us! #India service centre!

  • FionaMcDonald13 Fiona McDonald (@FionaMcDonald13) reported

    @Telstra your ‘Gold Member’ support on the Telstra App is beyond terrible. I have been trying to get our 3 family mobile services sorted for 3 days. What sort of support service asks if my mobile has dial tone? They also suggested I reset my modem to fix my mobile phones. 🤬

  • Chris_E_Qld_Au Chris Eastaughffe (@Chris_E_Qld_Au) reported

    @Cruzyfarmer Yep, my frustration level is up there. I thought #Telstra stopped offshoring jobs years ago... obviously I was wrong. Profits before service, the big business motto.

  • curmz26 Josh (@curmz26) reported

    @captincool @Telstra They are pathetic. Ridiculously overpriced for service and customer service that is as good as the Australian government. Full of false promises. And they claim to be the best telecommunications company

  • emmatarkus emma smith (@emmatarkus) reported

    @Telstra I want to make a complaint, but while using the form I could not stay under the 1000 word limit. I initially tried using the app message service with no result. Is there an email address I can send this to?

  • hodgavic Steve Hodgson (@hodgavic) reported

    So after being told to message Telstra to request a call back the AI then told me to ring them on their business number. Which then tells you to use the message app. Seriously, is there any actual people in customer service?

  • curmz26 Josh (@curmz26) reported

    @captincool @Telstra Agreed! I pay $145 a month and can't even get any service! 5g is poor and notifications come through half hour late.... telstta just try to blame it as a phone issue.

  • tonytorps1 Tonytorps🌲🇦🇺🇳🇿 (@tonytorps1) reported

    @KingHitFemales Telstra's still **** though we can count on that

  • DS_THEGAMING Floyd Lawton (@DS_THEGAMING) reported

    @captincool @Telstra They actually kind of are. Love them or hate them. No one beats them on infrastructure. If you're talking mobile, Optus is obviously 2nd. & Voda have sunk alot of coin into their rebirth. End of the day it depends where you live. But afaik they all outsource customer service.