Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 02/01/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • justin_spicer1 Justin Spicer (@justin_spicer1) reported from Melbourne, State of Victoria

    @AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

  • CoryCobain CoryCobain (@CoryCobain) reported from Melbourne, State of Victoria

    @Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • asteroidproject Damian Marley 🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • percivalsmum Karen is double jabbed 💉 💉 (@percivalsmum) reported from Melbourne, State of Victoria

    Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • tamtsering Tamdin (@tamtsering) reported from Melbourne, State of Victoria

    @telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.

  • markcurtis44 Mark Curtis (@markcurtis44) reported from Melbourne, State of Victoria

    @Telstra is the internet down in Parkdale, Melbourne ???

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    @Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.

  • danielsacks5 Daniel Sacks (@danielsacks5) reported from Melbourne, State of Victoria

    @Telstra can i have help with an email please?

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • r117312g Hayden Reeh (@r117312g) reported from Melbourne, State of Victoria

    Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bernade16506368 Bernadette Walsh (@Bernade16506368) reported

    @Telstra Stacey im exhausted from Telstra and if I have to explain my@serial number and do any more testing I will go insane .. We have had problems for months .. and now again it’s on orange / blue , I’m working from. Home today and one e again have to hot spot my phone !! Please help

  • blacktowny ぶらっくたうにー (@blacktowny) reported

    @Telstra Just letting you know, it's finally fixed. Though you should not use oversea base for customer service....repeating same explanation to quite a few people for a one simple problem to fix.

  • bookbirdviv Vivienne Taylor (@bookbirdviv) reported

    Hey @optus? Any plans to improve mobile s signal on Phillip Island? Family member about to move across to Telstra because no signal most of the time in the Cowes/Ventnor area. She lives on her own and needs reliable phone connection for work and sanity!#optus#mobilecoverage

  • caldron_baidu Jim Collings (@caldron_baidu) reported

    @Telstra thanks for the reply - it was Rewards related postage and my LPO usually acknowledges all my post as part of the PO Box service. I shan't be claiming any Rewards unless I can use my PO as a delivery address bc it's more secure when I'm not home (wch is more often or not the case)

  • toorightkaren A Karen Affair (@toorightkaren) reported

    @Telstra When bundled with another post paid account Kunal. @choiceaustralia @acccgovau This is exactly what I’m talking about. Even this staff member claims you can get it for $33 and $46 but that’s impossible without another post paid service lol! New customers starting price is $68!

  • Melonious_Petty I wake up petty (@Melonious_Petty) reported

    @Telstra To be clear I am not defending you directly but all customer service advisors. With that said I am a customer and I have found that by being polite your customer service has always helped me to the best of their abilities. Things that were not fixed were out of their control.

  • della79 Erin Delahunty (@della79) reported

    @Telstra Thanks for responding. Spent multiple hours on email & bot chat w Telstra & Kayo. Can't send screenshot of (yes) email I have. Been advised it's an issue between the two re billing. But not resolution & the deal is no longer being offered. So I have one choice; pay more per month

  • happykittynicki Nic (@happykittynicki) reported

    @Telstra Hi Anto, my neighbour is but I am not. I have been told by nbn techs that they are both optus and telstra cables and they can't remove them. The council won't remove the tree till they are removed so hence why I am trying to get some one to fix the issue.

  • Tom_Belly_Ham Tom Belly Ham (@Tom_Belly_Ham) reported

    @Telstra Your support team seems unable to answer my question through the app (2.5 hours of trying): When moving to a new Telco, Do I need to do anything to close my Telstra account? Or can I just sign up with the new provider, and the churn will take care of closing my account?

  • lachhlan lachlan (@lachhlan) reported

    telstra air is the biggest scam ever like here’s this nationwide wifi network that never works and your phone will constantly stay connected to