Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 12/06/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • melsybegg Melissa Begg (@melsybegg) reported from Melbourne, State of Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • qldtrials Chris Nelson (@qldtrials) reported from Melbourne, State of Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • SgtJackVX35482 Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, State of Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported from Melbourne, State of Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • RedfernMichelle Michelle Redfern (@RedfernMichelle) reported from Melbourne, State of Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • neatafox Anita (@neatafox) reported from Portarlington, State of Victoria

    Hi @telstra - there has been almost zero mobile internet 9am-9pm for 3 days in #portarlington - can’t load or use apps or send or receive anything except text. Could you pls consider another tower down here to cope with the holidays? 🤞🙏

  • guidomelo1 ***** Melo (@guidomelo1) reported from Melbourne, State of Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @Telstra I'm talking about when you call the Call centre for support. Every call centre staff should send a verification code to the Customer so they can only ask name and DOB. Nothing else. Not phone number, address etc when Call staff were from India they asked for 5 pieces of ID.

  • jayemmdubblu Jase W (@jayemmdubblu) reported

    Who’s going to follow @Telstra s lead and bring their call centres and other service support jobs back to Australia?! Surely Qantas can…and oh oh oh…what about Pacific Brands? Remember when they sacked hundreds of manufacturing jobs? Bring it all home.

  • LouiseM6531 Louise Middleton (@LouiseM6531) reported

    @aldimobile Aldi mobile is worthless in country QLD...no reception anywhere along A6...it's says it works on the Telstra network...clearly not true...no reception in Richmond

  • BadTasteFPS Jonty (@BadTasteFPS) reported

    @Riskit4TB @Axer0nta @XboxSupport Just out of curiosity which isp is everyone with? Cause I’m wondering if there’s f*ckery going on specifically with Telstra users, cause I vaguely recall something like this happening once before regarding some service acting funny just for users of a certain isp here?

  • bttaylor24 Brandon Taylor (@bttaylor24) reported

    @cryptocom your customer support and policies are worse then @Telstra. Atleast they read my messages instead of sending generic replies!

  • MarufAziz10 Maruf Aziz (@MarufAziz10) reported

    @Telstra I’ve been on your live chat for the last 3 hours sitting here to get a resolution and been passed around about 5 times to different people without any warning.

  • MrsBker Ria - Sad Girl Autumn Version (@MrsBker) reported

    Email 17th June confirming @Telstra disconnection is finally underway after 3 months of phone calls. Today we got another bill. I am so damn tired.

  • ashkbne Ash ☁️ (@ashkbne) reported

    @jessmcguire What?! Twitter is the best way to get **** done. I only have twitter to whinge at Telstra and companies with other bad customer experiences 😝

  • steveathon Steve King (@steveathon) reported

    Update. After 3 days of trying multiple times I am still unable to unrestrict my @Telstra service. Now the "report payment" screen just errors.

  • obliviousgeek Jason Arnold (@obliviousgeek) reported

    @Telstra Just tried that, they can't help me until they verify my identity by sending a code to my phone, which obviously doesn't work. Please escalate this as it's ridiculous - I can check my email but they won't send a code there.