Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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AJG
(@Aaron_Geary) reported
from
Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good
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Andre
(@andre_genius) reported
from
Melbourne, State of Victoria
@Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra I’ve had the service for around a week or so.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles
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John Brockie
(@john_brockie) reported
from
Melbourne, State of Victoria
@Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding
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Antony (Tony) Walker
(@tonywalker1) reported
from
Fenwick, State of Victoria
Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.
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Daniel
(@kobeowns) reported
from
Melbourne, State of Victoria
Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Stanley Waite
(@stanleywaite1) reported
from
Melbourne, State of Victoria
@RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps
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🔴Dr Nickabocka ⚫️
(@grandoldgame) reported
from
Melbourne, State of Victoria
@ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
@Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Julio D
(@jdeeXGen) reported
@Telstra can you PLEASE help me remove message2txt. Called 132200 (as noted to do), couldn't help & passed to tech, 35 mins l8r advised it's disabled, 3hrs later it's still on. Case #23546770. I want VM, but disabling VM On Busy auto enables M2T - I don't want M2T! PLS HELP!
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Robin Illingworth 🇦🇺🏴🇳🇿
(@bobillingworth) reported
@iansambo @AlboMP Agree. But it was inevitable. Telstra owned all the access/ducts. It was the only way forward apart from a complete build. That was never happening for $50Bn let alone $15Bn. Telstra said “have access, but take it all.” Govt had no choice. Suddenly they owned it. Had to use it.
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UDim Witt
(@UdimWitt) reported
@Telstra By turning off the cable i had, NBN said it can get involved in a contract it had nothing to do with. NBN and yourself have broken Contractual laws and constitutional laws by allowing and NBN to break our contract and interfering forcing me to accept an inferior product like NBN
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ChunderDunt
(@ChunderDunt) reported
@Barnaby_Joyce Infrastructure? Your mob royally screwed up the NBN leaving us in the dark ages. Remember when Labor first proposed FTTN and the Nats howled it down as fraudband? Of course none of this would of mattered if you didn't bend over for Howard selling Telstra. Resign Barnaby.
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estheria
(@estheria_d) reported
@blakandblack @Telstra I’m pretty sure the scammers use a robot to generate numbers and fake calls from that number. You can lodge a formal complaint via their website. I’m sorry this is happening to you. Frustrating.
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Jacque
(@JacqueY57339252) reported
@TESOnline Well I wish it was live for me....48GB download will take 48 hours! I have the latest disc why such huge downloads every few weeks? I love the game but please spare a thought for us Aussies who have non-existent service from Telstra!
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Ryan Williams
(@RyanWil62993886) reported
@bushplato I was in a Telstra store and needed to write a number down, here I am banging the point of the biro into the bench trying to get the ink to flow, it was a stencil pen. Duh.
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Szilvia Virág
(@SzilviaVirag) reported
@anniecmars @AlboMP Yeah. I don't know what it's like in your area, but zero coverage for most of the road from Wentworth to Broken Hill isn't good enough. And the Telstra coverage around most of South East SA still isn't much better than Optus coverage was 20 years ago!!!
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petitetreelites
(@petitetreelites) reported
@JJKALE2 our Internet slows down with Telstra if I exceed my planned Data on the mobile phones.... Its dreadful.
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albert
(@albert18547576) reported
@Telstra Your 4G service has been down for two days in South Melbourne @andy_penn