Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telstra
Telstra is having issues since 02:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless
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Bomber Ben
(@Northcoteben) reported
from
Melbourne, State of Victoria
@Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
5 months since I got my new phone plan and Telstra still haven't been able to sort their shit at their end. FFS they couldn't be any worse these days. Useless as tits on a bull.
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Morgan B. Archer
(@mrgnarchrSCL) reported
from
Melbourne, State of Victoria
@salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Dolloppy
(@dolloppy) reported
from
Melbourne, State of Victoria
@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
A national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@Ron_Boll @Telstra Sorry I was no help 🤣
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James Daly
(@thedalyjames) reported
from
Melbourne, State of Victoria
@Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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verx 'gec' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
@Telstra Nowhere near as bad as it was right now
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
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Mike Hauser
(@Hauser_Mike) reported
from
Melbourne, State of Victoria
@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
Lol. Telstra outage. Just FKN hot spot.
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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Töm Réÿnöldš ❌
(@TomReynolds_AU) reported
from
Melbourne, State of Victoria
Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jacque
(@JacqueY57339252) reported
Telstra@telstra will u ever support regional QLD? Ur so called service amounts to 1mbs so it takes 1 hour to download 1GB! For a year now btw! And u charge full price!
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UDim Witt
(@UdimWitt) reported
@Telstra You nor the NBN have the legal capacity to force people to upgrade to such an inferior product like Fiber optic cable. I was getting 100Mbps before nbn, now @Telstra Admits without boosters. I would get 25Mbps.. How absurd and insulting to treat me like an idiot
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Mitch
(@_mitch092) reported
@FlossyAmanda Nah they’re **** on the phone and in store. Complete anomaly to find a good one. Probably going to switch back to Telstra in a few weeks
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Dr. Hedges
(@Tteroq) reported
@Clix @Telstra do you know how to fix this problem? if not can u rt so people know about this problem
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Michael Brennan
(@billjoemick) reported
@ianclarkeAU @AlboMP During covid the public were let down by the failing copper and the overloaded fixed wireless and satellite (caused by LNP). Optus and Telstra execs say 5G it won't replace fibre
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Ryan Williams
(@RyanWil62993886) reported
@bushplato I was in a Telstra store and needed to write a number down, here I am banging the point of the biro into the bench trying to get the ink to flow, it was a stencil pen. Duh.
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Gil Hardwick
(@gil_hardwick) reported
@tanya_plibersek You won't fix it, you f*cked it up yourself, right from the start. What you failed to grasp was all the experienced senior technicians remained loyal to Telstra, and NBNCo ended up with the apprentices. If you want to achieve anything you need to attract talent to your cause.
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Scud terrorising batsman &bowlers @Heathcote CC NZ
(@exkiwiforces) reported
This is 4g @Telstra in the Rural Darwin atm, absolutely f***ing crap & I didn’t pay $90 a mth for crap service!! Got far better service in NZ, Timor-Leste, Laos, Thailand, Vietnam, Afghanistan, Iraq, Sth Sudan & else in the Middle East than I do here in Rural NT with Telstra.
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Adam
(@Thongdam07) reported
@PaulFletcherMP This is such rubbish. Your lot sabotaged the NBN and are now paying for it. Imagine buying back the copper network from Telstra that Howard sold off! Superior economic managers my arse!
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Julio D
(@jdeeXGen) reported
@Telstra can you PLEASE help me remove message2txt. Called 132200 (as noted to do), couldn't help & passed to tech, 35 mins l8r advised it's disabled, 3hrs later it's still on. Case #23546770. I want VM, but disabling VM On Busy auto enables M2T - I don't want M2T! PLS HELP!