Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
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richie 🤷♀️
(@richiejmoose) reported
from
Melbourne, State of Victoria
Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
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FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
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Teknia
(@TekniaMusic) reported
from
Geelong, State of Victoria
@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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melissa
(@melmuscat) reported
from
Sydney, State of New South Wales
Are @Telstra the worst provider for @NBN_Australia ?? Asking for a friend. Second night sitting here without internet. Im a teacher. I was also out for days in December whilst at home trying to conduct parent teacher interviews. Who’s going to explain to irate parents?
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Evolution Gaming
(@evoIutionGG) reported
@RobertPRigby @Telstra @zoobomax The problem is Telstra TV chromecast isn’t full chromecast so it can only be cast to from apps you can get natively
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Justin Field MLC
(@justinrfield) reported
@Telstra Reaching out about this message. You contacted me about the problem so not sure why once I contact the help desk it’s all a mystery. Plus chat kept timing out so I gave up.
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Azza Nagas
(@azzanagas7) reported
it took over 2 hours to complete would have been a 5-10 minute conversation with a @Telstra customer support member on the phone... Your new customer supports sucks worse than the previous one did you cheapskates.. get more staff & pay them better #telstrafail
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥
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tydei
(@tydei) reported
@Telstra Trying again tonight. A chat chain as long as can be. I think I’m onto the 4th person trying to help. Would love to forward to someone
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Scoliosis Warrior
(@ScoliosisWarri2) reported
@Telstra if I am receiving a call about my complaint, I would expect to receive it from someone who knows what my complaint is about and that I dont have to repeat myself to yet another person. Total # of people I have spoken to is 9
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🇦🇺 Jason Day 🇦🇺 🇺🇸
(@JasonDa46218794) reported
@PresentMurray @DocWilliams18 I disagree with the premise of your argument. If she was the leader of Telstra, cracking under pressure would cost her her job. Telstra has nowhere near the responsibility that the leader of our defence force has. That is one job that requires steadfast stability, no question.
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Winnie
(@winnie3383) reported
@cdwinters91 Just letting you know if it's for mobile phones, Aldi mobile uses the Telstra network and they have extremely good plans
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joshladd
(@joshthelad3) reported
@Telstra @andy_penn, I just want to talk to someone not via text, messenger, DM, re why I get two different dates to pay by one a week earlier than my bill on email..I call and all it tells is my balance..a pathetic service from a pathetic company...goodbye..forever @TelcoOmbudsman