Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.
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Mick
(@silvmick) reported
from
Melbourne, State of Victoria
@Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working
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matt findlay
(@findlay_47) reported
from
Melbourne, State of Victoria
@marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that
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Tim Carville
(@TimCarville) reported
from
Melbourne, State of Victoria
@findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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_oARIESo_
(@__aries_____) reported
from
Melbourne, State of Victoria
@joshgnosis @Telstra Can confirm, same problem here too
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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-jase-
(@Jaseomeara) reported
from
Fenwick, State of Victoria
@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜
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Andrew Wirski 🇭🇲
(@AndrewWirski) reported
from
Melbourne, State of Victoria
Telstra consumer service is non existent.
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@Ron_Boll @Telstra Sorry I was no help 🤣
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
.@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kellie
(@kelliejustine) reported
@Telstra since upgrading from the 24/7 to the My Telstra app I have been unable to log into my account using your app. It’s now really difficult to keep track of my data usage and manage my plans. I’ve asked for help before and never got a reply. Please help...
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Jimallen1962
(@Jimallen19621) reported
Miraculously after all my trouble ordering my Telstra NBN Modem it arrived at my unit the day I moved in and all the lights on it and the NBN box are flashing harmoniously. Thank you Telstra.
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Kay #FreeWestPupua
(@kaylaasale) reported
@Telstra my nan is 87 and does not recall to the cent her last bill and does not have 100 points of ID to go in store. I was asked to provide her licence (age????) Which we can't do. You've caused serious anxiety with this letter and have no help for people who cant use apps? 🙁
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Leanne Madison
(@lmadison211) reported
@MrD_aus @Optus I just got through on phone they are now playing a message that there is an outage. Have friends starting to complain Telstra is dropping also.
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Anita D
(@Neat121) reported
@kellysaysthat Yeah not sure about speeds either. Telstra is good for Numeralla village these days, still have issues further out of town since they didn't listen to the community and put the tower in a lazy place.
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Dr Cam
(@foursaken) reported
Of course the NBN will be sold to Telstra! They'll buy it for peanuts, meaning the government has just built a network for a company it owns 51% of, plus the tons of people who own shares, who will be all very happy with the charity.
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Rick Harker
(@Rick_Harker) reported
@digitalformula @Telstra @superloopnet Same experience here. Had one time issues that had Superloop send a tech and no issues ever since.
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John
(@jon28810435) reported
Error, wtf @aussie_bb? The NBN dropped out, I switched to Telstra to check the status and your website is also down?
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Millennium Exile
(@MillenniumExile) reported
@OhNoRobbie1 @Optus I can try and use my phone, who is with Telstra, however, the task is a bit redundant really... I've supplied my address to you, and it's clear that the issue is widespread and not an isolated incident...just ask for our address and keep us posted.
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John
(@jrgibson1) reported
@Telstra It’s good to see they get half way through a conversation and then they disappear again after 25 minutes...and counting. BTW Ash, the idea of “going about my day and I don’t need to wait for a reply” isn’t correct when I am *still* waiting to resolve an issue FIVE HOURS after...