Telstra

Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Point Lonsdale, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Point Lonsdale, Greater Geelong, State of Victoria 12/31/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Point Lonsdale, State of Victoria

Latest outage, problems and issue reports in Point Lonsdale and nearby locations:

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    @Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • AlexDevantier 💧🌱 🌈A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @CGrandma55 I've had Telstra mobile issues for two days

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    @Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DarleneMcLennan Darlene McLennan (@DarleneMcLennan) reported

    @Telstra come on, I have been on hold for 2 hours. You can’t blame Corona for poor service anymore! You have had months to employ and train staff to provide customer service.

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @ACCAN_AU I have no experience in my life, having been a long-term telco customer in both the UK and here, of a company doing less honest business than #Telstra. AVOID DOING BUSINESS WITH THIEVING #TELSTRA

  • RobskiNew Rob (@RobskiNew) reported

    @Telstra Yo how do i get in contact to cancel my account? No one is answering your phones?

  • Tomobtw Tomo (@Tomobtw) reported

    @Telstra internet has been down for like 3 hours what’s going on?

  • TravisBaillie Travis Baillie (@TravisBaillie) reported

    @Telstra I got cut off twice, I’ve received a text message to try to help me contact @Telstra and I’ve sent off that but I am yet to get a reply. I have also had a customer tell me he had the same issue. He told me how to turn it off, #99# which I have now done. I have deleted all my

  • MissLizzieZiZi 𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙 (@MissLizzieZiZi) reported

    @Telstra Wow what a JOKE, u open ur reply with your marketing slogan. You clearly DO NOT care about customers & if they are “connected”. 1. There was NO communication to advise of a PLANNED outage. 2. It’s taken THREE days for you to respond. 3. Your call centres are USELESS. 4. **** OFF

  • SelveyRosie 30103FNQ 🌪 (@SelveyRosie) reported

    @Telstra is there a technical issue providing high speed internet in Edmonton QLD? NBN say the issue is the provider?

  • monikasarder monika sarder (@monikasarder) reported

    Telstra just charged my mum who has schizophrenia $900 for an account she never activated, the bill was sent to the wrong address (their fault) and the authority they put on their account was the wrong name (my name stuffed up). Gouge a pensioner on a disability, nice on #Telsta

  • TravisBaillie Travis Baillie (@TravisBaillie) reported

    @Telstra messages and I still can’t cancel it. I don’t want it at all.