Telstra Outage Report in Point Lonsdale, Greater Geelong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Point Lonsdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Point Lonsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Point Lonsdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Point Lonsdale, State of Victoria
Latest outage, problems and issue reports in Point Lonsdale and nearby locations:
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...
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Tania
(@taniadalts) reported
from
Melbourne, State of Victoria
@Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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Ben
(@czaxx) reported
from
Melbourne, State of Victoria
Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Michelle Redfern
(@RedfernMichelle) reported
from
Melbourne, State of Victoria
@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Pamela
(@PamelaD888) reported
from
Melbourne, State of Victoria
@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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Chris Nelson
(@qldtrials) reported
from
Melbourne, State of Victoria
@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Melissa Begg
(@melsybegg) reported
from
Melbourne, State of Victoria
@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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***** Melo
(@guidomelo1) reported
from
Melbourne, State of Victoria
@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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Timothy 💉💉💉
(@timothy_89) reported
from
Melbourne, State of Victoria
Only getting 3G in collingwood @Telstra 5G outage?
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
@erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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~ PυρρყGυɱDɾσρ ~
(@PuppyGumDrop) reported
@Telstra ~ Person In Perth Told Me Phone Working ~ ~ Person In Perth Calls Phone And Not Working ~ ~ Person In Perth Changed My Details~ ~ Received An Email Addressed To 3rd Party ~ ~ Transferred To Faults ~ ~ Lady In India Connected My Phone ~ ~ She Did Call Me Someone Else Though ~
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Benmmmm
(@Benmmmm4) reported
@Telstra No offence Lauren. But not a single person on the phone is willing to help, but store staff acknowledge it's a system issue that has happened. So I would like to be called by a Victorian area or state manager to get this resolved.
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Capt Samba
(@SambaCapt) reported
@XanderStewart42 @PatsKarvelas You know that Telstra pay phones are free now, so you can go and call someone that cares, thought you might have to call overseas as no one in Australia give a **** about you
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💧Maria Sofi
(@mariasofi) reported
Oh my God! Had a random call centre call and it's about my 'telstra internet connection'. Me: I don't have a telstra connection. Them: Are you an idiot mam? Someone had a bad day!
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Billkat
(@Billalkat) reported
@Telstra They rang him about an existing fault case and he followed up on this by providing the case number on telstra app member support and this is how he got a response from them. He doesn't have Twitter but is following up on your Facebook account.
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Niko
(@nikopip) reported
@Telstra I guess your own support people can’t believe the incompetence within @Telstra
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Niko
(@nikopip) reported
@Telstra No mate. Your own support people told me to contact the TIO. i returned a go-repeater and an antenna that telstra arranged. First you claim that did not get sent. Then I provide evidence. Then they say who arranged it and I sent the letters with the Telstra letterhead.
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Philippa
(@Bonjour_Pippy) reported
@HankMeyerNAPP @FOXTEL_Help Recently had an issue with Foxtel & Telstra. I kid you not spent well over an hour just being transferred between the 2 of them! No one knows what the other ones are doing.
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Sean McMurtrie
(@seanojmac) reported
@Optus The issues are every day. I work in the Newcastle CBD and only having 3g is the norm, not the exception. Whatever your going and wherever your towers are. It's inadequate for a CBD in any city. I'd have full 4g with Telstra. Which is where I'll be going when my contract expires.
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au
(@au22853139) reported
@andy_penn your telstra internet srvice is **** 4 hour waiting in phone no answer still waiting