Telstra

Telstra Outage in Port Macquarie, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Port Macquarie, State of New South Wales

Telstra Outage Chart in Port Macquarie, State of New South Wales 08/05/2021 15:50

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Most Reported Problems:

  • Internet 58.94% Internet
  • Phone 22.17% Phone
  • Wi-fi 7.80% Wi-fi
  • E-mail 6.80% E-mail
  • TV 2.22% TV
  • Total Blackout 2.06% Total Blackout

Telstra in Port Macquarie, State of New South Wales Comments

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Telstra Issues Reports Near Port Macquarie, State of New South Wales

Latest outage, problems and issue reports in Port Macquarie and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    I actually use to really like @Telstra but maaaaan the experience I’ve had the last few days has put a bad taste in my mouth. **** this company, anyone know of any phone companies that don’t use Telstras towers? Because fuckkkkk Telstra.

  • Ripened2Perfect Ripened2Perfection (@Ripened2Perfect) reported

    @Telstra I have wasted hours & hours on over 10 call, long waits to be even answered & then switched around&cut off waiting for transfers. Last Fri I had my concerns escalated for the 5th time&promised a call,never happened. Today complaint logged, promised a call back in 2 hours,nothing

  • Ripened2Perfect Ripened2Perfection (@Ripened2Perfect) reported

    @Telstra Well I have been interacting with hopeless front line call centre staff since March 2021. Even the capable responders simply follow word for word a telstra script.They possess no capacity to help, refer up to a manager or transfer to someone who is competent and invested in issue

  • AussieGameCo Aussie Games Co (@AussieGameCo) reported

    @Telstra_news yeah don't dis silly Telstra they paid a lot for this ad and get Twitter to suspend people that call them out on how **** they are

  • nugentmatthew70 Doggies16 (@nugentmatthew70) reported

    @Stowie16 I know exactly how you feel. Had issues resetting up my auto recharge 4 days ago and sent direct message to Telstra here on Twitter. They replied instantly and my issue was solved in 5 minutes.I will use Twitter from now on

  • rachelwestcott Rachel A N Westcott PhD (@rachelwestcott) reported

    @Telstra No, not yet. Been told a 4 day window to fix. Trouble is, this happens frequently in wet weather because of the very old copper in this district. Actually been out for a few weeks, I just couldn't face the phone call earlier.

  • bazblow baz the brick (@bazblow) reported

    So as a Telstra customer I am paying a extra $50 over my old plan to join NBN to cover the cost of free calls , Via a public phone ..! Really , this is too much !!

  • cjsz90 skittlez (@cjsz90) reported

    @Telstra Again no contact from anyone. 57 days without phone or internet service. No communication.

  • jobee_71 Jo Horne (@jobee_71) reported

    @MichaelJSky @carlaleeB @alisa_stephens Good luck with that. I'm still trying to work out if what Telstra did on Fri is the uplift.. hasn't been a lot of change to bandwidth (ours had an emergency increase last year anyway when school moved site).

  • Haff911 Grant Haffenden (@Haff911) reported

    @Telstra Hi - 14 victor rd glen iris - internet down again. Will try to call, again, to get rectified, but will also go to telecommunications ombudsman. Appalling