Telstra Outage Report in Port Macquarie, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Macquarie, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Macquarie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Port Macquarie, State of New South Wales
Latest outage, problems and issue reports in Port Macquarie and nearby locations:
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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HappyHammer
(@HappyHammer69) reported
from
Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@MeckeringBoy @LeanneH56251190 I'm on a 50Mbps plan as well and get 47-48. Have no issues with streaming Netflix or catch up TV at all. I did get a new modem when I went to provider. I went with Aussie Broadband bcs I was sick of Telstra BS. They've been great upfront, honest and ready to fight NBNCo.
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Rob Duffy
(@seadoomad) reported
from
Port Macquarie, State of New South Wales
@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Panda_Frog
(@PandaFrog33) reported
@Telstra Yup and no outages just piss poor network towers in this suburb
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Daniel 'mavrick' Lang
(@mavrickmaster) reported
I've found a new great way to get scammers to stop calling you! Get them talking for a minute or two, apparently ur Telstra got hacked and you lost all your money... just go with it. Then at some point as them if they know "Pierogi". They cannot hang up fast enough.
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Sarah Casey
(@sarah_sparkles) reported
Dear @Telstra It’s been 72 hours without a working SIM. I cannot make or receive calls or messages. My son is sick and I cannot receive messages from the home doctor as to when or if they can make it. I cannot call the GP office to get an appointment. PLEASE FIX MY SIM CARD!
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🎩 Lord Nifty🦞
(@lordnifty) reported
@ThatSaturnO I used to own shares in a company called Telstra. They made the biggest profit in Australian corporate history at the time. Shares went down. WTF
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𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
@Telstra No thanks. I have called twice today on my mobile phone and the people I spoke to were not in Australia. You haven’t been able to help me in the past so I don’t see how that’s going to change.
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💧Delma Clifton
(@delmaclifton) reported
@TheRenza Well I did tell them but I'm not sure the person answering the phone will be thinking that strategically. I never use Amazon Prime anyway - free trial with Telstra contract
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Ben Newton
(@benny__n) reported
@Telstra @telstracareers That's be amazing. I'm having an infuriating chat with one of your colleagues on chat. We've already had a Telstra tech come out, who said it's NBN's problem. NBN tells us they can only come out if Telstra lodges the request with them. Circular logic that is going nowhere
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Buff Shakespeare
(@BoofShakespeare) reported
@Telstra your service is effing useless. Currently stranded in LA with no phone, despite having paid for international roaming. You guys are a joke and breaching contracts every day. Where's the government in all this. Your organisation is a disgrace. Help please someone.
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𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
Considering going with Aussie Broad Band and finally kicking #telstra to the kerb. Better prices, better service, can actually get right through to someone on the phone to speak to that is actually from Australia and has polite customer service rather than condescending idiots.
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SpaceBurn ️
(@SpaceBurn_) reported
@DarkViperAU The major network operators in Australia are Singtel Optus Pty Limited (Optus), Telstra Corporation Limited (Telstra) and TPG Telecom Limited (TPG). (2/2)