Telstra

Telstra Outage in Port Macquarie, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Port Macquarie, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Port Macquarie and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Port Macquarie, State of New South Wales 12/08/2021 00:50

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Most Reported Problems:

  • Internet 58.46% Internet
  • Phone 20.63% Phone
  • Wi-fi 9.87% Wi-fi
  • E-mail 6.28% E-mail
  • Total Blackout 2.38% Total Blackout
  • TV 2.38% TV

Telstra in Port Macquarie, State of New South Wales Comments

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Telstra Issues Reports Near Port Macquarie, State of New South Wales

Latest outage, problems and issue reports in Port Macquarie and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • HermannVespa Hermann (@HermannVespa) reported

    @Telstra I have not as I am catching up on the work I missed out on last week due to the outage and @Telstra have limited after hours correspondence.

  • labrooy61 Garth Hughes (@labrooy61) reported

    @hotnutbar @LesStonehouse @Optus Out where I live Optus has much better coverage than Telstra with the mobile signal. I used to be with Optus but they absolutely stink with their customer service so my mobile is through amaysim (cheaper and better customer service).

  • qkNorris qkNorris (@qkNorris) reported

    @Telstra @BenFruitTwitch LOL even this response is comically bad. Read the tweet, and send the poor guy a tech. You'd probably know about it if an entire area was out of service for 4 days

  • t3chkn0wl3dgy Techknowledgy (@t3chkn0wl3dgy) reported

    @EileenOrmsby @Telstra Now I remember why I followed you. You report on an area of the internet that I know nothing about and have never been bc I'm afraid of the dark... props for having your pgp key in your profile. I think that might be the 1st time I've seen anyone do it not that I know what it is.

  • RobinRobinalex robin alexander (@RobinRobinalex) reported

    @LesStonehouse @Optus my mobile with "Amazin" via Optus! terrible service cut out middle important phone calls! Landline NBN internet with Westnet years!after lot investigation found signal was being blocked between their repeater my house(regional) changed service to "Boost"(Telstra) excellent!

  • MuzzaFerguson Murray Ferguson (@MuzzaFerguson) reported

    @PoliBard @tonytardio 000 Emergency,[1] also known as Triple Zero[1] or Triple 0,[2]... is the primary national emergency telephone number in Australia. The Emergency Call Service is operated by Telstra, and overseen by the Australian Communications and Media Authority (ACMA), Seems it is. Oops

  • givemeanamex Rob (@givemeanamex) reported

    @Telstra congrats, because of Mate's awful security you've just gained a 5G Home customer. Don't let me down bebe

  • AlsPatch Als Patch aka Allan Campbell. Food Gardener. (@AlsPatch) reported

    @LesStonehouse @Optus Daughter in Rocky been having huge problems with Optus....think she has had enough and changing to telstra soon.

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @LesStonehouse From my experience and that of others, unless you live in or very near one of the large cities, don't use Optus, use Telstra & only Telstra network.

  • Clarkie_Qld 💦Clarkie™ (@Clarkie_Qld) reported

    @LesStonehouse @Optus I'm on Optus in the south east side of Brisbane on cable NBN no real issues, much better than Telstra down the same cable, seriously thinking of going Optus 5g and giving the (LNP bullshit) NBN the flick