Telstra Outage Report in Port Macquarie, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Macquarie, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Macquarie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Port Macquarie, State of New South Wales
Latest outage, problems and issue reports in Port Macquarie and nearby locations:
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Rob Duffy
(@seadoomad) reported
from
Port Macquarie, State of New South Wales
@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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HappyHammer
(@HappyHammer69) reported
from
Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chuffy | E12s Pain
(@CMYKChuffy) reported
Thanks for consistently bad service and ****** customer service over the years, Telstra. I can’t wait to be rid of you.
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⛧ simp ⛧
(@coordinate136) reported
**** telstra **** u **** u **** your useless *** system ***** has only ONE JOB, and it fails 5 out of 10 times, GODDAMN IT
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Dominic Meagher
(@dom_ma) reported
@j_laurenceson This isn’t correct at all. For Telstra it must be a commercial decisions. For “Australian tax payers” the only appropriate measure is national interest. Commerce is at most a second-order issue.
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MoeMagpie
(@MoeMagpie) reported
@abcnews If the ABC says it’s a bad deal, best that Telstra buys it.
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BeVikhy
(@BeVikhy) reported
@Telstra the worst service i have ever experienced and still experiencing it right now
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Trax
(@trax4321) reported
Just got a call at work from Telstra telling me that my Internet is being disconnected yet again. I tell them yeah that's fine, do it. But for some reason they never do.
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Sharon Single (O’Keeffe)
(@agronomy_sharon) reported
@SarahHWilson_AU @Telstra Have you got WiFi calling turned on? Mum had the same problem, was told to turn it off and she stopped dropping out.
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🦋~ Rebeka ~ 🦋
(@Lunatickles77) reported
How many Telstra technicians do you know that phone you from Singapore? Ummm…..none!!! This is the number that called me +65 2138 0230….to talk about my Australian network that by the way people….doesn’t operate out of bloody Singapore 🇸🇬!!!!!!!! Scammers are on the rise…🤨😡
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GibboBG
(@GibboBG) reported
@Telstra Still no mobile service since Saturday morning. Telstra don't offer ADSL/NBN to our address. We are a bit out of the way. The satellite plans are awful. I have the same data on my phone, 80g, as the sat net. At 25mbps.
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Sam
(@samantha4bs) reported
Please rethink L5 restrictions @marshall_steven! I’m over 38wks pregnant. No landline at home. Accidentally crushed my mobile phone. Can’t find a replacement! @Telstra wouldn’t sell me one outright because I’m not a customer. Other stores were closing + said closed for the week.