Telstra

Telstra Outage in Port Macquarie, State of New South Wales

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Port Macquarie, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Port Macquarie and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Port Macquarie, State of New South Wales 05/27/2022 01:20

May 27: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.81% Internet
  • Phone 23.31% Phone
  • Wi-fi 8.88% Wi-fi
  • E-mail 6.54% E-mail
  • Total Blackout 2.59% Total Blackout
  • TV 1.88% TV

Telstra in Port Macquarie, State of New South Wales Comments

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Telstra Issues Reports Near Port Macquarie, State of New South Wales

Latest outage, problems and issue reports in Port Macquarie and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • danking265 Dan King (@danking265) reported

    @burgess_ag They’re good if you have good reliable signal but our mates @Telstra don’t seem to have that

  • ElaineGillett2 Elaine Gillett (@ElaineGillett2) reported

    @RoadknightThe You won't in #FarWestNSW either, and @Telstra baffle you with bs then deny, deny, deny by telling you there is no problem here !!

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    So, I braved the wilds of Geelong CBD to lodge a complaint with Telstra about speeds averaging 0.04mbps when they claim 2 to 50mbps. They gave me a test to perform to eliminate my hardware as the problem. That done, they agreed it is a coverage/capacity problem but... /2

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 The mobile wasn’t working at my home rang Telstra they knew not working but sent a large bill for disconnecting

  • DavoHauser Jake Granville Fan Account (@DavoHauser) reported

    So nice of @Telstra to email me and tell me they are going to charge me an extra $32/month for my internet plan and halving my upload speeds. Go get royally F'd! What kind of BS customer service is that.

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 It’s working from bedroom to lounge so far so good Telstra is garbage where I live no signal

  • MattNT11 Matt (@MattNT11) reported

    OMFG....Telstra customer "support" is so incompetent that all you can do is laugh.

  • michaelneale mic (@michaelneale) reported

    @stilgherrian @Telstra The tower is confirmed turned off but hundreds of people are not covered by an alternative tower. This is allegedly the reason why it isn’t an outage.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @michaelneale @Telstra Like today, I’ve been in chats with two different support people, each of which got dumped somehow after an hour each, and the process starts again. Three different people responded on Twitter. But we’re still no closer to knowing when this will be fixed.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @Telstra HI Tanasha, Ryan is already chatting with me re this — but I’m wondering whether your trust is misplaced. :) We really need someone to acknowledge that this problem exists and an ETA on when it’ll be sorted.