Telstra

Telstra Outage Report in Rhondda, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Rhondda, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Rhondda, Lake Macquarie Shire, State of New South Wales 09/07/2024 21:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Rhondda, State of New South Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bridgetannscott Bridget Scott (@bridgetannscott) reported

    @Telstra My husband has been on the phone all day to Telstra and has been given false information every time he has called He lodged a complaint and was told it’ll be 72 hours before someone even gets to it! Can someone please contact us ASAP???? It’s a fairly simple enquiry!

  • MarcusHenry18 Henry18 (@MarcusHenry18) reported

    @Telstra Don’t worry, I will cancel the whole farking lot once I get this sorted. You do not deserve my business.

  • Margare42046071 Magz hill (Smilz) (@Margare42046071) reported

    @SqueakRogue @Telstra It really is such a bad thing.

  • ashkas David Ashkanasy (@ashkas) reported

    @IanSyson @phil_withall They're fantastic if you own your phone. Uses the Telstra network. I have unlimited calls and text, insane amount of overseas calling and more data than I can use (any I don't use gets saved) for 25 bucks a month!

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    I figured I'd just try the @Telstra app again, this time it worked. At this point I've had enough and just decided to give up trying to switch. Now @Optus decide to actually try and help and make it sound like I have to continue the transfer process at this point.

  • bmaimers A/Prof Brett Aimers (@bmaimers) reported

    @Telstra More than frustrating. Since mid-June I’ve tried to switch to @Telstra. Most definitely not an outage, rather you switched off the 4G back up due to a 5th order being placed: I ‘should’ have internet by Friday - no ETA provided. Not really good enough.

  • steedencentral LOL NSW (@steedencentral) reported

    @IanSyson I cracked the shits after 17 years with Optus. Switched to Telstra - it’s been great with the exception of the clueless subcontinentals who run customer service

  • RobWats93841701 Rob Watson (@RobWats93841701) reported

    @Telstra Easy question is their an outage in South Yarra

  • FGecolarge FG (@FGecolarge) reported

    @Telstra Yesterday there were Testra works happening that affected the NBN connection - are they still ongoing? Slow progress on internet - had to put everyone on Vodafone - will get the test going shortly - but pointless if the ongoing works are still under way?

  • mickskehan Michael Skehan (@mickskehan) reported

    @IanSyson They don’t miss you $$$ wise for their service but Telstra is the most reliable you’ll get