Telstra

Telstra Outage Report in Rosella, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Rosella, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rosella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Rosella, Mackay, State of Queensland 01/16/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Rosella, State of Queensland

Latest outage, problems and issue reports in Rosella and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • pfretc Peter Rylands (@pfretc) reported

    @Telstra I hope it goes to Braidwood, where Telstra mobile and wireless broadband is pretty poor of recent times!

  • Trimmy Trimmy (@Trimmy) reported

    @Telstra I did try all your support channel merry go round to nowhere but probably didn’t have the bandwidth to sign in to the Telstra app since I was using Telstra mobile data…

  • LetSleepingDogz Mac on tap 💉💉💉🌎 🇺🇦 (@LetSleepingDogz) reported

    Hey @Telstra and @NBN_Australia why are without service here in Sydney’s inner West?

  • coreyna89 Coreyna (@coreyna89) reported

    @ColinTheMathmo @Telstra @ColinTheMathmo we have run into the exact same issue. Tried emailing postmaster from gmail. No response for weeks. Wondering how you got it sorted in the end?

  • BernyChangeLing BE (@BernyChangeLing) reported

    @exetel I just got a voicemail message from (02) 8030 1000 saying: "Hi this is Yani calling from Exetel. Please call us back in order to change your plan to the Telstra Network. Or else your phone will be disconnected." Can you please explain this message??

  • lil_miss_lexi88 Lexi (@lil_miss_lexi88) reported

    @Telstra I have been trying to get my NBN connected for nearly a month. I am getting no help at all, they keep saying it’s ‘being looked at’. I’ve now wasted HOURS on this it’s ridiculous. You really need to sort your customer service out, wish I hadn’t switched. 🤬🤬🤬

  • Max_by_the_bay Maxine (@Max_by_the_bay) reported

    @canberra_bells @RobertBarnes542 Anytime I can't social distance. Most recent was yesterday in the Telstra shop. The floor manager had 6 of us strangers sitting at one small round table waiting for her assistance. Put my mask on after the third one arrived and sat down. 😷

  • p4ndr_ David (@p4ndr_) reported

    @Telstra Hiya Reggie, ticket number I have is 212 599 05. Can also provide my service number, the missing phones IMEI and postal tracking number (the store sent it via courier I believe)

  • ALBACapMgmt 🅰️LB🅰️ (@ALBACapMgmt) reported

    @undefinedhandle @Telstra The modem is the issue, tons of 802.11ax routers, cant find a half decent modem

  • photobycw Craig White (@photobycw) reported

    @mittyhayes @Telstra Agreed this happening too much. The quality of service is notably declining and as you say Tim Hayes It is increasingly difficult to operate business.