Telstra Outage Report in Sandfly, Kingborough, State of Tasmania

**** Telstra I just wanna watch Racer’s tage already

@Telstra My internet account has been overcharged for 4 years even though you've never provided the service I've been promised no

@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

Anyone else having issues making and receiving calls on the @Telstra 5G network in Hobart?

@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

Somehow @Telstra event messes things up when I’m no longer a customer.

@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

@will8585 @Telstra @chunkybr0ther +1 terrible today

FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

@mana_sean Don't take any **** from these people I put up with telstra for years If NBN provides up to 50 mbits you have a right to have access to it There is lots of competition

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

@Telstra Yep, have spent more than six hours using this feature. Have been dragged around in circles by your team, all giving me different answers, not making any progress on actually fixing the issue. An absolute waste of time.

@DarkViperAU @VodafoneAU @Telstra If you want my advice, never try to leave a provider directly. Go directly to the new provider you want and they will do all that for you. Thats exactly what I did when moving from Vodafone to Telstra, so much easier!

@Telstra So what is your role? To promote yourselves or address issues?

@carmo47 Sounds like the music in the background of a Telstra call centre. Is that your IT support.

@Telstra Thank you. Not just generally. Specifically to the funnels as mentioned including collections suppliers. End to end. None of them have any solution now and all unmonitored email addresses. Hope something gets done. 👍

This issue has occurred every year for the past four years. Every year I have to spend weeks jumping through hoops and chasing @Telstra to get them to do their job. It's exhausting. They really do have the worst customer service in the country.

@Optus Trying my patience once again. Why is everything so difficult! Go in an Optus shop, no you have to ring a number. Ring the number, takes 90 mins for the most basic tasks! What utter incompetence. #Optusfailing Use Telstra instead no one is this bad!!!!!! #PoorMobile

My internet has been down at home since last night. I've spent more than six hours on the phone and using @Telstra web chat. I've been told conflicting information and I'm no closer to getting it fixed. I can't work or study. I am stressed out because of this disruption.

@chdyctt After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.

@MoistenedTart Telstra reception is ****.