Telstra Outage Report in San Remo, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in San Remo, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near San Remo, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near San Remo, State of Victoria
Latest outage, problems and issue reports in San Remo and nearby locations:
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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Derek Myers
(@WhatNowDerek) reported
from
Melbourne, State of Victoria
Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.
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Gwen Gilbert
(@gwendabgilbert) reported
from
Melbourne, State of Victoria
@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡
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Aaron Meadows
(@CorrectWeight1) reported
from
Melbourne, State of Victoria
@MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@OzandyHoward) reported
@StuddertNatalie It's really hard if you need to accept a call. I just got the LINKT SMS scam text for some reason...they probably sold their customer data, or let the script kiddies take it. I hope Telstra fixes this soon!
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Jules
(@itsjustjules97) reported
@Telstra We called. They said we’d been called twice already. They actually left a note on the case yesterday of what number of ours they should call. I got my phone to work for a couple minutes and your “expert” was calling the phone with the fault that has no service. So doesn’t work.
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Sam 🇦🇺🇺🇦
(@samstrades) reported
@ASX1500 i have this problem mate, been out of Oz for 18 months, on Telstra prepaid, no sms, they stopped the service, caused me problems initially but ordered another SIM and got someone to put it a phone in Oz, they send me sms now that way, silly @Telstra
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sadcat
(@the_sadcat) reported
@Telstra can yous fix your app already! Can’t pay my bill
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Michelle
(@mishyloan) reported
@natasha_yann Dropped a car off at Sydney airport & watched in horror as the attendant backed the car straight into a concrete post. Another time: new car was in for its first service. Back was totalled & they blamed us. Apprentice confessed he backed into a Telstra box outside our house 😭
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Dingolingo
(@Dingolingo69) reported
@realDrBrendan @DanielAndrewsMP Well maybe in your lala land, but here in the West when the power company was a public asset it was cheaper power, better service etc, It started to go pear shaped when it got privatised, like Telstra and every other public asset that has been sold off around the country
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David Stafford
(@D_A_Stafford) reported
@Telstra Good job, cretins. NBN down but I'm ok, got a 4G failover. But failover not working. Why not? Because the dongles have an expiry date & Telstra doesn't replace them before they expire. Telstra waits until I notice & call them - in an outage. C-suite sheltered employment
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David Stafford
(@D_A_Stafford) reported
@Telstra Your boilerplate response is offensive, as is Telstra's disregard for customer service. The level of stupidity exhibited by this lack of process shows exactly how mindless the decision and policy makers at Telstra really are. Can't even manage your own product set. Imbiciles, all
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George Trembath 🌹🐀🌹
(@pachacuti1) reported
You can't beat Telstra's internet business model. The only business I know where the most reliable part of their service delivery is the bill.
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Joshua Pahlke
(@pahlke1) reported
@NVIDIAGFN GFN works on mobile networks? Never works on my iPhone (Telstra). Wifi is fine