Telstra

Telstra Outage Report in San Remo, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in San Remo, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in San Remo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in San Remo, Bass Coast, State of Victoria 01/16/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near San Remo, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near San Remo, State of Victoria

Latest outage, problems and issue reports in San Remo and nearby locations:

  • rissL Narissa Leung (@rissL) reported from Melbourne, State of Victoria

    Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra

  • TahnyLew Tahan Lew Fatt (@TahnyLew) reported from Melbourne, State of Victoria

    So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • nicksplitter n 1 c k (@nicksplitter) reported from Melbourne, State of Victoria

    @paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.

  • JohnBilling3199 John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria

    @Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.

  • Denise97477477 Denni (@Denise97477477) reported from Melbourne, State of Victoria

    @Telstra Always. It’s garbage

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

  • tchpurishonakov jordan.tchpurishonakov (@tchpurishonakov) reported from Melbourne, State of Victoria

    My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

  • GigsyOSRS Gigs B) (@GigsyOSRS) reported from Melbourne, State of Victoria

    @Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • NickGayed Nick Gayed (@NickGayed) reported from Melbourne, State of Victoria

    @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app

  • milth Megan Hennessy (@milth) reported from Melbourne, State of Victoria

    @TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • M1shka_8 Mishka 🐻 (@M1shka_8) reported

    Hey @Telstra this is totally unacceptable. We have had no internet or Foxtel since last Thursday. Technician came today, did nothing & said it’s a street outage & doesn’t know when it will be back. I work & study from home & need the internet. Do better! #unacceptable #Reported

  • captincool Cloe (@captincool) reported

    Why is the @Telstra technical support centre so difficult to talk to?

  • jennynorton Jen Norton (@jennynorton) reported

    @Telstra Sorry I don’t, i had to take a work call so I had to hang up quickly

  • martincorben martincorben (@martincorben) reported

    @Telstra thanks for the 5G upgrade at Lennox Head. But local businesses now without EFTPOS since May 31?? Incredibly poor response. @GreensTamara @1justineelliot #telstra

  • simonhackett Simon Hackett (@simonhackett) reported

    (This service, for a relative of mine, was ordered as a non-nbn based service, 100% @Telstra end to end, because at this particular address they were the only broadband provider capable of delivering a service at the time).

  • sezlloydy Sarah (@sezlloydy) reported from Westfield, State of Western Australia

    Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!

  • 10seas222 Antony Bennett (@10seas222) reported

    @AndrewCatsaras @Telstra Isn't that normal? I don't think resolving the issue is the idea...

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @michaelneale Hey are you still have problems with Telstra 4G dropping back to 3G over at your place? That maintenance window was meant to end yesterday and is no longer listed.

  • scibidoo 💧Jamie (@scibidoo) reported

    @Telstra Thanks Laura, the problem is for your engineers to fix. Not for me to be frustrated with. The error message displayed makes for yet another poor app experience.

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.