Telstra Outage Report in Scarborough, Wollongong, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Scarborough, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Scarborough, Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Scarborough, State of New South Wales
Latest outage, problems and issue reports in Scarborough and nearby locations:
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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mickandlozzie@gmail.
(@mickandlozzie) reported
from
Sydney, State of New South Wales
@Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Scotchy McScotch
(@SMcscotch) reported
@Telstra dealing with the impact of the COVID pandemic is still less of a PITA than trying to get something resembling customer service from you company. @Optus @iiNet surely you can do better.
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Daryl
(@AndreolaDaryl) reported
@Telstra the worst part is I know you can make it work, sometimes I have 15-20Mbps, which although isn’t great it is enough. Why can’t you make it consistent??? #fixthetowers
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MsP
(@lisapieropan) reported
@Telstra your service right now is pathetic! Been trying for two days to get a resolution online and the people on the end are incompetent and liars! I’ll definitely be switching networks after this! What am@I paying premium for!!
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Robbie Creighton
(@rcreighton90) reported
@Telstra is it impossible to speak with a customer service rep?
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Priscilla Matheson
(@SillBill_321) reported
What the hell is going on with the telstra landlines in the Riverina??? They just keep dropping out every 10 minutes @Telstra why the hell would we bother paying for a service like that?!
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kevin fregon
(@kvy123) reported
@Telstra I've just spent two weeks trying g to get my intermittent NBN fix. Raised half a dozen INC and three technician appointments. All to be closed off with a text saying there's nothing wrong. The last appointment was closed before is hung up from customer service. Goodbye.
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bear grylls brother(NOT GIVING AWAY EXPENSIVE ART)
(@2manyusernayms) reported
@Telstra whats going on. wont let me log in. callcenter closed web assist not working. absolutely no help anywhere. this is bs. site says there is no outages. give me a contact number i can speak to some one.
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Matt Morris
(@MattMorrisMedia) reported
We aren't even with @Telstra and have received a bill for an NBN service we aren't connected to or using. It's a leftover work around for a previosuly denied port. A dispute resolution person connected a service to 'activate' our number and allow it to be ported.
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Surane Gunasekera
(@surane75) reported
@Telstra Don’t know about getting sorted Tori, been wasting my time for the past 8 days spending more than 12 hrs. I get harassed by automated messages threatening that if I don’t call back that my reported fault will be automatically closed off without resolution.
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Stacey
(@_Stacey_Lee_) reported
Watching this game has reminded me how ******* awful Etihad/Marvel/Telstra Dome/Colonial Stadium is to watch sport at. Look at that awful shadow over the ground. Yuck.