Telstra

Telstra Outage Report in Scarborough, Wollongong, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Scarborough, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Scarborough, Wollongong, State of New South Wales 09/28/2023 00:35

September 28: Problems at Telstra

Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • Internet 49.58%

    Internet

  • Phone 25.70%

    Phone

  • E-mail 12.40%

    E-mail

  • Wi-fi 8.29%

    Wi-fi

  • Total Blackout 2.59%

    Total Blackout

  • TV 1.44%

    TV

Live Outage Map Near Scarborough, Wollongong, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Scarborough, State of New South Wales

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2

  • prasadhasan Prasad Hassan (@prasadhasan) reported from Sydney, State of New South Wales

    @ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    @The_JFD @Telstra Such poor form

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SRHuttClearing Stephen Boothroyd (@SRHuttClearing) reported

    @telstra when will internet service be restored in Ringwood VIC 3134. It's been offline for 4 hours

  • mandapass mo (AZ x 2)+(P Booster) (@mandapass) reported

    @JeffSundstrom @GladysB @Optus I use Better Life Mobile. They are an ethical company, and use the Telstra network. The only times they have contacted me have been to advise that my monthly fee has been reduced (once) and that my fee is same but more data included (three times).

  • RoknRob2010 Rob Oz (@RoknRob2010) reported

    @JeffSundstrom @GladysB @Optus Aldi Mobile is excellent value, and uses the Telstra network. No 5G, but they have a generous data allowance and if you auto recharge, your data rolls over indefinitely.

  • veronicaalieuu vee (@veronicaalieuu) reported

    @Telstra please help me with my broken wifi

  • theheavenspave2 Jimmy “Booster” Twovax 💉💉💉 (@theheavenspave2) reported

    @prudinx @tchbastard Been Telstra prepaid for last 6 years. Never had a problem.

  • realsyntax33 realsyntax33 (@realsyntax33) reported

    @9NewsAUS Me on starlink & telstra not giving a ****

  • AlchemicYoga Ernesto (@AlchemicYoga) reported

    @Telstra Telstra sucks. Broken phone so had to buy one quick. Went to Coles and bought Telstra phone and prepaid. What a mistake. Recharging is a pain. Takes more than 10 goes at recharging. And they charge double the rate. Never again.

  • panondo Patrick Dockhorn (@panondo) reported

    @telstra Is your support hotline 0439125109 available on the weekend? I tried to call earlier and was advised it was closed ?

  • AlchemicYoga Ernesto (@AlchemicYoga) reported

    @Telstra Telstra has just gone to the dogs. switching provider. I thought just a temporary fix, but not even that.

  • fdsfifi AuntBee (@fdsfifi) reported

    @superscriber @diaper_donkills Amaysim reception is just OK where I am in regional SA. About the same reception as price gouging Telstra but much cheaper. Not a lot of choice out here. Housemate has Optus & has no end of trouble with numbers being barred. Couldn't call his brother for months. Weird problems.