Telstra

Telstra Outage in Stanmore, Gold Coast, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Stanmore, State of Queensland

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 12/01/2020 00:00

November 30: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.18% Internet
  • Phone 27.16% Phone
  • Wi-fi 7.94% Wi-fi
  • E-mail 6.96% E-mail
  • TV 2.09% TV
  • Total Blackout 1.67% Total Blackout

Telstra Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Brisbane, Maclean, Gold Coast, Logan City and Stanmore.

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Telstra in Stanmore, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:
  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • mwyres Michael Wyres (@mwyres) reported

    Logged a fibre service fault with Telstra, have received three emails and an SMS confirming they've received the fault, and two emails and an SMS confirming the fault has been escalated... #OverDoneSlightly

  • rollo75 Andrew Rollason 🐈🏴‍☠️ (@rollo75) reported

    @DaveMilbo @ChrisABooth @TheJunglist Howard sold Telstra in 1997. Telstra never built the National Fibre Optic Network by the end of 2002.

  • calibandog Ian Tucker (@calibandog) reported

    @CRN_au like a wounded bull! However, that could be a good price. If the government in it's infinite wisdom sells the network to Telstra (sheesh) you and the rest if us will get Telstra engineering and their money making machine at an unfrttered price!

  • LuvLuki (@LuvLuki) reported

    i cant play this game with my ******* **** internet @Telstra go **** yourself

  • jgladwig 💧 James Ladwig (@jgladwig) reported

    @Telstra Don’t need assistance. I never agreed to a new plan. Pretty sure what you’ve done is illegal. I’ll just reassess my options with other providers and get clarification from the Ombudsman. #telstra

  • redsash1993 Damien (@redsash1993) reported

    @Telstra This issue could have been/should have been sorted in 10 minutes. Constant changing of Telstra people sending messages/dealing with the issue is an absolute waste of your customer’s time. A telephone company that doesn’t take phone calls - what a joke!

  • redsash1993 Damien (@redsash1993) reported

    @Telstra 48 hours of back and forth messages just to get the wifi booster ordered. Absolutely the worst customer experience of my life. Telstra people assisting kept changing and I kept having to re-explain the problem. Finally got someone who got it all done in 2 hours this am. (1/2)

  • Jack41847107 Jack (@Jack41847107) reported

    @Telstra so for the last 2 to 3 months I've been going round in circles with you guys about addressing my internet dropout issues, every single time it's been said to have been resolved and again it keeps dropping out, ive also noticed my NBN box and modem are both warm to touch

  • emilyalisings Emily (@emilyalisings) reported

    Really frustrated that @Telstra will not provide me with tax receipts for my pre-paid phone credit payments. I have tried through my login, over the phone, through the complaints line twice... and nothing! One of Australia's biggest companies unable to follow basic consumer law?

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported

    @hipstergeddon @NBN_Australia @Telstra Just to reiterate...still not fixed...customer support chat doesn't have a clue! Sent a new modem...it's worse...now no voice services so I installed the old one. Someone cut my FTTN and nobody knows how to fix it.