Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Fake plants die if you don't pretend to water them
(@keiranmcwhagma1) reported
from
Brisbane, State of Queensland
@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Austin-Eames
(@Gary_AE) reported
@Telstra Well I just tried to call back since I couldn't speak to your clueless level 2 this afternoon, and after waiting for 45 minutes spoke to someone for 2, who then put me on hold and hung up. Pissarro poor service, can someone with a clue call me now.
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dedmaroz
(@dedmaroz7) reported
@Supermoosie @zzzLLOYDYzzz @OzraeliAvi If he has the Twitter login timestamps together with the IP address used, then Telstra can find the device ID that was connected via that IP address at that timestamp. Yes, Telstra will need to be compelled to hand over this data. Go Avi, nearly there mate! :)
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Ryan
(@ssrread) reported
@CyborgDanDrews @largemacdonald @friendlyjordies No that's not in there. Twitter would only have the IP source and port number for the related API requests. This is what's sensible to record down. This info *should* be enough for Telstra to track down who registered this number.
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CaenysKerr
(@Caenys9) reported
10, I kid you not, 10 spam phone calls during business hours today purporting to be NBN to fix my internet connection(NO) Amazon (NO) Telstra (NO) etc … How do businesses cope with this scourge of impost on their time and resources? #scammersandspammers
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Dark Matter Zine: 😷 💉 💉 💉
(@DarkMatterzine) reported
@Strongisgentle @originenergy I’ve had problems with Optus (didn’t disconnect a phone line when instructed then kept increasing the bill); Telstra (every 2 months minimum for a while they overcharged because the previous month they’d undercharged to rectify overcharging) etc.
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Parralox
(@Parralox) reported
Hey @optus ! You just lost a customer. I wanted to sign up for a $2400 12.9 IPad Pro at your Bourke/Swanston store. Stefan tells me the 12.9 iPad is locked in demo mode. Your cheaper iPads are all working normally. He didn’t seem fussed. Do better. I’m off to @Telstra now.
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Parralox
(@Parralox) reported
Hey @optus ! You just lost a customer. I wanted to sign up for a $2400 12.9 IPad Pro at your Bourke/Elisabeth store. Stefan tells me the 12.9 iPad is locked in demo mode. Your cheaper iPads are all working normally. He didn’t seem fussed. Do better. I’m off to @Telstra now.
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TheExileDragon
(@dragon_exiled) reported
@CyborgDanDrews @SolidusBk Telstra unlike twitter are a customer based service. If Telstra give up their customer they lose money. Its in their best interest to maintain customer satisfaction
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Gieusahaggis
(@Gieusahaggis1) reported
@RoadknightThe You need to include the Telstra twitter handle in your posts. They fixed my problem in two days, with a new modem and vast improvement. Their call centre and on-line chat service are appalling.
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nin dulum
(@nindulum) reported
@Telstra is there any way I can get home 5g when the website says I'm out of area? I get far better speeds on my phone's Telatra 5g than the home wired internet. Terrible "NBN" here.