Telstra Outage in Stanmore, Gold Coast, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Stanmore, State of Queensland

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland

January 26: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.12%)
Phone
(28.78%)
Wi-fi
(6.98%)
E-mail
(3.34%)
Total Blackout
(2.33%)
TV
(1.45%)

Telstra Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Brisbane, Gold Coast, Logan City and Maclean.

Brisbane Phone
Brisbane Internet
Brisbane Phone
Brisbane Internet
Brisbane Internet
Brisbane Internet

Telstra in Stanmore, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:
  • CoolDadfromOz World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland

    The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless

  • jak_knight John Knight (@jak_knight) reported from Brisbane, State of Queensland

    OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive

  • ardmorelad Paul (@ardmorelad) reported from Brisbane, State of Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • EsmaVersace Esma Versace (@EsmaVersace) reported from Brisbane, State of Queensland

    @Telstra ADSL. Internet connection has been slow and dropping out for weeks

  • janellehmiles Janelle Miles (@janellehmiles) reported from Brisbane, State of Queensland

    @Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!

  • twothumbswriter Angela Bensted (@twothumbswriter) reported from Brisbane, State of Queensland

    When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.

  • joshjokic Joshua Jokic (@joshjokic) reported from Brisbane, State of Queensland

    @Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.

  • glenn_rowe Glenn Rowe (@glenn_rowe) reported from Brisbane, State of Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.

  • wmcneillie_ winky 🤹🏻‍♂️ (@wmcneillie_) reported from Brisbane, State of Queensland

    @Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • pwwingman 💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland

    @randlight I empathise with you however Telstra should look at their own broken service model

  • rickrkoenig Rick König (@rickrkoenig) reported from Brisbane, State of Queensland

    @Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • Yummy_Ideas Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, State of Queensland

    @Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.

  • Trinkett Rina (@Trinkett) reported from Brisbane, State of Queensland

    Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice

  • WayneLund13 Wayne Lund (@WayneLund13) reported from Brisbane, State of Queensland

    @slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    @gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.

  • Mcali4 liz (whose side are you on) franklin (@Mcali4) reported from Brisbane, State of Queensland

    @emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • fit_chef_leanne Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland

    @GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • JessicaMakin3 Jessica Makin (@JessicaMakin3) reported

    @Telstra your customer service is disgusting. I have been abused by your staff and told I would be assisted and she has left me on hold hoping id hangup. #yousuck

  • JessicaMakin3 Jessica Makin (@JessicaMakin3) reported

    @Telstra you guys seriously have to work on the customer service, i'm an upset customer who signed onto a contract with you and gets abused by your rude staff. AND random overcharges with NO warning! #telstrastillsucks

  • BullOfHeaven_ spigot ((Dr. Mikhail Buggerovski)) (@BullOfHeaven_) reported

    Spigot is basically unable to upload images until those blasted government bureaucrats at Telstra fix his exploded internet line which could take like a week, two weeks, God knows

  • auscamonline AusCam (@auscamonline) reported

    I am pretty sure you can configure it to call foreward (but you'd need to be in a signal zone of course to configure that). Otherwise call Optus and get them to set that up. When we were in Quinninup I had my Telstra phone do it so I am sure Optus can.

  • Allan_Ferreria Allan Ferreira (@Allan_Ferreria) reported

    @NBN_Australia From my earlier post.... =-=-=-=-=-=-=-=-= @NBN_Australia CVC Augmentation NBN Maintenance issue. Not receiving data flow. Information from @Belong ( @Telstra ) Location : Pennant Hills, 2120 Product instance ref : PRI400016564872 CVC : 000000547601

  • Bridie_WA Bridie Jenner (@Bridie_WA) reported

    @Grannymay69 Only lucky that his mate was already down there and messaged him just before he left, otherwise he wouldn't have the Telstra phone and so no contact (mate on Optus too) It's madness.

  • Bridie_WA Bridie Jenner (@Bridie_WA) reported

    @auscamonline it has an Optus sim, but there's no signal whatsoever. Also, no internet... We have an emergency Telstra phone that works, but don't want to miss any calls re jobs

  • VII___Seven Kyle 💀👊🏻 (@VII___Seven) reported

    @NBN_Australia hi there I’ve had an outage for about a week now at 3388 and it was expected on the service page on Telstra that it would come back around 10am on the 27th. Today’s the day and 2 hours pass the time. :(

  • weezmgk Comrade Weez (@weezmgk) reported

    @bongindustryz @lescrongicmac @DoctorKarl Pretty much. Cable left over from Telstra exchange construction, 48V batt cable. Got some on my MIG as a ground cable. It's brilliant, if a little too stiff. About 50-70 0.5mm copper strands. But it does not have grn/yel jacket so it will never work as an earth cable. 🤣

  • weezmgk Comrade Weez (@weezmgk) reported

    @bongindustryz @lescrongicmac @DoctorKarl Pretty much. Cable left over from Telstra exchange construction, 48V batt cable. Got some on my MIG as a ground cable. It's brilliant, if a little too stiff. About 50-70 0.5mm copper strands. But is does not have grn/yel jacket so it will never work as an earth cable. 🤣