Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 01/13/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaGold Coast Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • Mcali4 liz (whose side are you on) franklin (@Mcali4) reported from Brisbane, State of Queensland

    @emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

  • fit_chef_leanne Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland

    @GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/

  • pwwingman 💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland

    @randlight I empathise with you however Telstra should look at their own broken service model

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    @gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.

  • Trinkett Rina (@Trinkett) reported from Brisbane, State of Queensland

    Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • WayneLund13 Wayne Lund (@WayneLund13) reported from Brisbane, State of Queensland

    @slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • GreeneDermot67 Dermot G (@GreeneDermot67) reported from Brisbane, State of Queensland

    @SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.

  • leesawatego Leesa Watego (@leesawatego) reported from Brisbane, State of Queensland

    Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.

  • Yummy_Ideas Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, State of Queensland

    @Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • rickrkoenig Rick König (@rickrkoenig) reported from Brisbane, State of Queensland

    @Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SunflowersChai Michelle ☕ (@SunflowersChai) reported

    @Telstra PLEASE get Australian's on support. It is so hard trying to sort out issues with people whose first language isn't English. So much confusion in online chat and on the phone.

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    Anyone else had poor customer service or lack of it from @Telstra ? Seems they no longer take calls to resolve issues @Raf_Epstein

  • winsordobbin Winsor Dobbin (@winsordobbin) reported

    @Telstra All good. Maybe send a refund for the service I missed to reimburse that late payment fee. (03) 6295 0721.

  • mylestdeering Myles Deering (@mylestdeering) reported

    @Telstra nbn internet down in Camberwell 3124. Upstream light blinking on nbn box. No online light. Wireless router has poor signal.

  • Helishingly Ms Deborah (@Helishingly) reported

    @Hipcatprintery @Telstra I have found a minor cuss word will get a real person but the level of help is questionable. The twitter guy was great but we shouldn't have to resort to that

  • TamblynBlaire a Blaire in there (@TamblynBlaire) reported

    @Telstra once again you mess up a simple task like moving house. I don’t want a new plan. I don’t want to pay more. I want the exact same service at a different address. WHY oh WHY can you not carry out a ai@ple instruction?

  • KarenHaller Karen Haller (@KarenHaller) reported

    Dear @Telstra why is it that we are on the 'Do not call' list and yet multiple times a day we are being called from the Telstra technical department about a service we do not have. This is bordering on harassment.

  • HarshS1ngal Harsh Singal (@HarshS1ngal) reported

    @Telstra I am having an issue returning my phone which I bought on a lease plan. Store people refusing to take the phone back until I upgrade it to a new phone plan. I can't get in touch with anyone on phone or chat. What sort of scam are you running? What can I do?

  • PDarbyshire Philip Darbyshire (@PDarbyshire) reported

    What's happened to your 'support' Telstra? I don't want to download the app, OR to talk to someone in a different language, OR to ask the Forum. @Telstra I want to to ask a person at Telstra to help with a problem. Is that SO hard?????

  • AltoCarol Caz (@AltoCarol) reported

    I've now spent about 1 1/2 hours online trying to get a simple question answered by @Telstra . Can't ring as no one is answering. The message centre staff seem unable to comprehend simple queries. Utterly appalling service.