Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 12/01/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • julesmackerras Julia Mackerras (@julesmackerras) reported from Brisbane, State of Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • Luppo71 Thepaladin (@Luppo71) reported from Gold Coast, State of Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

  • thatsachagirl Sacha Bodell (@thatsachagirl) reported from Gold Coast, State of Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • nickdowse Nick Dowse (@nickdowse) reported from Brisbane, State of Queensland

    @peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • Hanna_Unwin Hanna Elizabeth (@Hanna_Unwin) reported from Brisbane, State of Queensland

    @Telstra wtf is up with the connection in morayfield lately it’s gone to ****?

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • pauly_au PaulyAU (@pauly_au) reported from Brisbane, State of Queensland

    @Telstra is there a 4G outage in Brisbane right now?

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • nathbush Nathan Bush (@nathbush) reported from Brisbane, State of Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • antpstevens Anthony Stevens (@antpstevens) reported

    @Telstra - terrible service. Days and weeks gone and hours wasted sharing the same facts over and over for the delivery of a mobile broadband service with critical health context. I’ve logged with complaints and now TIO. Your phone support is not available and chat hopeless

  • Jubbsy24 Jubbsy (@Jubbsy24) reported

    @andy_penn it’s been over 7 days from the point at which my Telstra case manager promised to call back after a already protracted fortnight of being ignored and shuffled around. As CEO, can you let this long term customer know the secret to actually getting a reply?

  • JustMeVictoria_ victoria🌙☕️ (@JustMeVictoria_) reported

    It’s 2021 - why are internet problems still a thing? Get your **** together @Telstra because how are we meant to get anything done 🙃

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra Official worst tweet of all time.

  • RayWhitehead Grumpy old sewer rat 🐀 (@RayWhitehead) reported

    @Telstra I find it concerning that Telstra seems to have got rid of Aussie call centers. Had a complaint and they sent it offshore to the Phillippines.

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra Originally I thought it was local to my home region, but today I have been from home to Frankston and then Lilydale/Crawford (Victoria) and mobile reception for me and others traveling with me has been woeful. If it's multiple users, it's not device. Has to be your network.

  • JmarrMarr 💧Elizabeth Marr (@JmarrMarr) reported

    Telstra service isn’t just bad at Goondiwindi, there are many areas in Australia that lack reliable service, in fact there’s probably more problem areas than reliable areas. Internet access is as flawed & unreliable as an LNP Government

  • sklamb2 Susan Lamb (@sklamb2) reported

    @Telstra Yes, I have been having broader connectivity issues. That is why I was trying to use Telstra’s troubleshooting facility, which requires you to create an ID. That process failed to send the verification email, so I couldn’t troubleshoot. Then both support numbers hung up on me.