Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 12/01/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • reallucipower Luci Power (@reallucipower) reported from Brisbane, State of Queensland

    @Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

  • conserv1951 ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • G_D_Ison_Writer Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, State of Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • _tomthorpe_ Tom (@_tomthorpe_) reported from Brisbane, State of Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • julesmackerras Julia Mackerras (@julesmackerras) reported from Brisbane, State of Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Brisbane, State of Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChillLadd C (@ChillLadd) reported

    @Telstra internet is just slow

  • APopely Alan Popely (@APopely) reported

    Hey @kayosports seems there's major issues at the moment. No access via app or telstra box. :(

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    What sort of a business model is doing everything possible to avoid speaking with your customers? Been trying to get an internet connection fixed by @Telstra for a week! Nothing but useless online chats and no real customer service!

  • astir0412 💧John (@astir0412) reported

    @jaklina51 Telstra don't give a **** about customers I gave them the chance to install my NBN on 18 March and they ignored me for two months I signed with skymesh and it was installed 8 days later at $20 a month less and it's 70 mbits for fixed wireless rather than $100

  • clairebrooks Claire Brooks (@clairebrooks) reported

    Honestly @telstra what is the matter with you? Even your "secure messaging" is not working, have been waiting on hold for half an hour. Twitter message responses at glacial speed. guess you don't actually want customers who have been with you for ~ 60 years.

  • rjm1961au Robert Mennie (@rjm1961au) reported

    @Telstra Why is this so hard for a so called Tech Giant. All I want to do is upgrade my Post Pay Mobile Broadband Service plan to an Upfront Plan where for $10 extra I get double the data. Without incurring any penalties fees. Spent 9 hrs already chatting to a consultant

  • GibboBG GibboBG (@GibboBG) reported

    @Telstra Day 3 of no mobile signal. Outages page has been changed from 10am this morning to TBA. Are you able to confirm whether I can get NBN to my address? We have a landline telephone.

  • PipElder Pip Elder is fully vaccinated (@PipElder) reported

    Dear @Telstra . I realise I live in an apt, but it’s not even a high rise. 17 apt, yet I have almost no reception and it drops out at least 6 times a day. You’re meant to be the best provider for signal strength and reliability. You certainly charge like you are. So what gives?

  • The_lasagne Wheelie Bin (@The_lasagne) reported

    Just want to thank @telstra for wasting my only day off from a mistake they made from their end and having to fix it myself. Thanks for making it difficult to fix things when I get directed to message you in the app, to being directed to calling you, to.. 1/?

  • rooteruditorum Minerva (@rooteruditorum) reported

    @danger_moose @DaveColvin @avl_motorsport If you are a Telstra customer or any sort of new customer , then Kayo