Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@MoistenedTart Telstra reception is ****.
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Mulquiney
(@accordingto_em) reported
@KristyMayr7 @Telstra Telstra have always had AWFUL CS, after over a decade I ditched them last year. Hours going around in circles, no one cares. Got a real person on live chat at @Aussie_BB - took 10 minutes to move and 2 days to be connected - never looked back. Their CS is 👌🏻
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Darren Lewin-Hill
(@Northcoteer) reported
@Telstra Suggestion to move to use another tower, but that’s not practical during #VicLockdown, is it? Staff were friendly and helpful, but not really the time for Telstra to be creating reception difficulties for people who depend on their mobile service for work. Fixed soon, I hope.
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Jason Ross
(@ross_unborn) reported
@damana @Telstra Service from @Telstra is the reason I went with other providers for mobile phone and home internet services. I don't care how much better your coverage "May" be, I'll take better service.
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Marquis d'Killara
(@pfbt) reported
@Telstra Hopeless, so far. No-one I speak to seems to know how remote access to Messagebank (landline) works. Have spoken to people on 2 consecutive days and they've promised to ring back and have NOT done so. So far no-one has fixed the problem. @TelcoOmbudsman
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Mana
(@damana) reported
@caskings @Telstra They dodgy part was the manager I spoke to saying she had never experienced this problem ever before and then in another breath saying they were told they could not waive these fees at all. Makes it sound like less of an anomaly.
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caskings
(@caskings) reported
@damana @Telstra If it’s a fibre service. The box would have been installed regardless of whether the previous tenants ordered a nbn service or not.
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Panamaaus1 🇵🇦 🇦🇺
(@panamaaus1) reported
@Telstra Chadstone. We have chatted, messaged, called and it works for like 10-20 minutes and drops again however, our land line died when NBN was installed and now works. Can a technician visit please. Unfortunately we had issues before that went on for 2 years before getting fixed.
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Bronwen Zande
(@BronwenZ) reported
@damana @Telstra TIO is your friend. Only thing that seems to render any service
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Mana
(@damana) reported
Told the @Telstra CS guy that I should cancel my service and go with someone else and he said "That is up to you" in a "Don't let the door hit your arse on the way out" kinda way. Service is so lacking.
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Darren Lewin-Hill
(@Northcoteer) reported
@Telstra Have replied. Didn’t think you could DM me if I’m not following you? Anyway, it’s clearly a network issue, so I would appreciate if you could escalate it to see if local maintenance has created the problem. It’s impacting my work.