Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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REGINA SORENSEN
(@BBreggie) reported
from
Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gandu Bai
(@bingewatchers1) reported
@Telstra how is it possible that a customer places their order on 26/9 and gets their order delivered on 28/9 for iPhone 14 pro. Whereas I placed an order on the 12/9 and yet I am told to wait for 4 weeks. Shouldnt I be given the first priorty? This is unfair and really annoying
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Gardener14
(@The_Gardener14) reported
@ImAussieMate I have a neighbour(s)that tells me he is constantly on the phone to Telstra/NBN at least 6 times p/mth for his copper wire broadband to be fixed.His plan 50Mbps down, he gets at best 8Mbps if he’s lucky! I’ve had 3 outs in 5 years HFC 1985 designed cable.
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david walsh
(@davidwalsh1490) reported
@RichardKGrump @TPG_Telecom Telstra treat me quite well
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Joel Hill
(@krunchymoses) reported
@Mismash5 @Telstra Oh wow. Yeah that sounds like a bit of an overreaction. But it's clearly an issue with Telstra where they thought doing this was a good idea, implemented it and have completely ignored the feedback on it.
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ZodistA Gaming
(@ZodistaG) reported
@Telstra Doesn't go to our houses thanks to the LNP so we get sub standard internet. FTTN is crap! 5G is pretty useless too. Sure, faster speeds but still the same useless penetration into buildings as before.
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Bob F
(@Roaldan1000) reported
Hey @Telstra been using EE SIM card in UK with no issues. Today put Telstra sim back in so charged $10 a day. Says it’s EE network but only one bar. What gives?
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Sparkle
(@SparkleOps) reported
Migrating to Telstra was a poor choice. 🙃
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Davis Harrigan (Digi) 🏏
(@DeadlineDavis) reported
@erinbsomerville Hey Erin - The 3 major supporting carriers - Optus, Telstra, Voda - AFAIK, only allow use on contracts. I think number or service can be separate but still requires a contract over pre-paid. Seen a few activation issues in that kind. Unfortunately not sure of independent options.
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Ray Ray Ramone
(@RayRayRamone2) reported
@NZWarriors @JasonCParis Telstra Australia will not let Vodafone win their competition..... every ref knows each bad call against the Warriors is worth 100 GB and free calls and texts within Australia for 30 days..
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Joel Hill
(@krunchymoses) reported
@Mismash5 @Telstra You can see exactly how they approach it in this thread! It's quite sad. Their main issue seemed to be making sure it wasn't considered a data leak. Well that's just your definition man. I'm seeing more data than I should be seeing - that's for sure.