Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@cjjosh @ben_hr The reason I joined twitter in the first place was to have my system management send me sms alerts using twitter api because it was free, but would cost $2/sms via Telstra bridge service
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Harry Buchanan
(@crashpluto2166) reported
from
Sydney, State of New South Wales
The internet service in Sydney is a disgrace. @Telstra running at 1.5mbs and this is in the city. #hopeless
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Debra Pittam
(@debrapittam) reported
from
Sydney, State of New South Wales
Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Peter Morgan
(@psimpsonmorgan) reported
from
Melbourne, State of Victoria
@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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Andrew Colley
(@AndrewColley) reported
from
Sydney, State of New South Wales
Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔
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Adam Rope (reality is stranger than fiction)
(@adlrope) reported
from
Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
@mhp478 @JamesCridland @NBN_Australia @Telstra Utter bullshit. Take your hate elsewhere so we can just have a problem solving conversation without you
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.