Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 12/02/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • D0zzle Dez (@D0zzle) reported from Brisbane, State of Queensland

    Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    Australians, if @Telstra stole your mother's telephone and internet line, leaving her disconnected & supplied the line to a new development & denied they had done so, attempting to force your mother who had never paid a bill late, into buying some new service how would you feel?

  • LaurenForbes9_ Lauren Forbes (@LaurenForbes9_) reported

    @Telstra you're not working again in North Ryde and it's not reported on your website once again.... This time round my morning coffee took the blow from lack of service 😫

  • MirrenHogan Mirren Hogan —Author (@MirrenHogan) reported

    @Telstra Any chance you can fix our internet drop out issue? It's been 8 weeks and multiple chats via the My Telstra app. They keep saying it's fixed, but then it's not. It drops out daily, for hours at a time. #frustrated #comeontelstra #telstra

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    @Telstra Yes I am. They will be happy to provide whatever authoraisation you wish. The theft of their service has damaged their byusiness, their reputation and their health. DM me with a name, position and number who to speak to.

  • johnskeleton195 John (@johnskeleton195) reported

    hey @Telstra whats the go with all the reception dropouts in cronulla NSW, seems to only be affecting Samsung users on the Telstra network?

  • JustinM79380965 JC M (@JustinM79380965) reported

    @Goldandsilica @NucleusCyber A friend who worked at IBM here, told me once it normally took their biggest customer (Telstra) 12-24 months to make a decision. Small is quicker results. As long as they keep pulling little fish, to stay feed, the whale will come.

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    .@Telstra 55 minutes ago we asked for a contact number and a person's name in an attempt to resolve Telstra stealing a customer's phone service and leaving them disconnected and selling it to another. You have failed to do so. This has gone on 10 weeks already.

  • niall_bigscreen Niall Ginsbourg (@niall_bigscreen) reported

    @techAU bit misleading though - there are very small coverage pockets for 5G right now and there's wild fluctuations in speed (have seen anywhere from 100-550 Mbps on my Telstra hotspot). Also Optus fixed 5G is severely capped - most people only get 50-60 Mbps via that service.

  • scott_d100 Scott (@scott_d100) reported

    @Telstra why do you make it impossible to find your customer support contact phone number on your website? You’re a phone that seemingly don’t take phone calls.

  • joeblog59718826 joe_blogswa Bourgeois-Dilettante NSFW Sewer Rat (@joeblog59718826) reported

    @spillthepearl yep best if you do al your dealings with jsp via email then you have a record i dont answer there calls get away with it as im rural and telstra are crap here