Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 12/11/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

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Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • BBreggie REGINA SORENSEN (@BBreggie) reported from Gold Coast, State of Queensland

    @Telstra I’ve done everything and it’s not working

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DogHover Lou (@DogHover) reported

    @JimRHoughton Aww damn! I was counting on the 5G thing being true, because Telstra can’t seem to manage it!

  • FelishaLynn21 FelishaLynn (@FelishaLynn21) reported

    @mully @Telstra Do you just never use internet or something. I could never use that much data lol

  • NellCathy cathy nell (@NellCathy) reported

    @MichaelSpring17 Could you hear multiple people talking in the background and a really poor line? I always ask why they have such a bad line if they are phoning from Telstra? Normally brings call to a quick end.

  • NormanKamba Norman Kamba (@NormanKamba) reported

    I hope Telstra taking over Digicel PNG is with Bona Fide. Otherwise I our rural mobile network services will slowly decline. Farewell Digicel PNG.

  • gingerrtwit Ginger (@gingerrtwit) reported

    @Telstra I’ve just seen it says connected. So is this a Foxtel issue?

  • tuppaware Adam Ware (@tuppaware) reported

    @__rymac I use 5g a lot when my work network is terrible. Why I complain but also still go with Telstra

  • Serendipidude Im PRGay (@Serendipidude) reported

    @tuppaware Telstra has always been most $ per MB on any service since data was a service. That isn’t even the reason why i’ve not been a Telstra customer since mid 90s.

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    @BCoppick @SandyHorne61 @Qantas Indeed! At least Telstra seems to be making an effort. If you put their Twitter handle in a complaint on Twitter you’ll normally get a response. With QANTAS you may as well whistle in the wind.

  • AKtech2021 AK (@AKtech2021) reported

    @Telstra @Telstra_news you can say 5G coverage is 80% , because this 80% is fake 5G with slow speed and not real mmwave 5G , this is misleading The real 5G is mmwave , other than that is all fake bullshit

  • WilliamGill11 William Gill (@WilliamGill11) reported

    @Telstra @andy_penn Viktor. Obvious you or Andy Penn have no idea of customer service. Telstra will die wondering what have we done wrong. Cheers