Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (34%)
-
Wi-fi (7%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
-
Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
-
Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
-
Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
-
Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
-
Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
-
Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
-
Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
-
Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
-
Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
-
Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
-
Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
-
Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
-
Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
-
David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
-
Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
-
Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
-
Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
-
Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
-
Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Glen D'Souza
(@glendsouza80) reported
@Telstra ordered a phone online & have been told I need to go to a store to do and ID check. Went to George St store & told rudely by "concierge" there is 30min wait. Why can't you do ID checks online? Odd that ServiceNSW has better technology and service than Telstra!
-
Old Croaky ❌
(@OldCroaky) reported
@GregAtkinson_jp @telstra persisted about using e-billing until I weaken & then could never (no matter what I tried) get it out of my junk mail. I’ve finally solved the problem, canceled by #Telstra account! #custserv
-
John McNamara
(@jjmcnamara) reported
@Telstra your customer service to report fraud is not worth the hours I just spent on line to India. Help please
-
Rob Skinner
(@RobSkinnerA) reported
@Telstra Thanks Greg. Second day in a row the tech consultant has not turned up. Really poor form. The modem is 9 months old. I really am lost for words. A normal business would be doing everything they could to make their customer happy. I’ll leave it there
-
Robyn Muller BA GradDipEd
(@RobynInTheStix) reported
@DoctorKarl A friend of ours worked for Telstra for decades. When he trained as a linesman back in the late 70s, they were told that the copper network had a life of 25 years. Technology would change and upgrades. Tech's moved on, but they insist on papering the cracks.
-
Faceless “Prematurely Anti-Fascist” Man
(@Anome) reported
@crgentle I’ve been with TPG for ages now, and I’m used to doing my own support. I think every time I called them about something I couldn’t deal with, they blamed Telstra, and fobbed me off to their support.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
Last week @Telstra and @NBN_Australia axed me to DM them and not only didn't they fix any of my issues, they did it with the caring, sharing, bullshit talk we call gaslighting. I mean, I think so, I'm psychotic now so who can say.
-
Michelle
(@MichnPete1) reported
@andy_penn how come your complaints management team can take over a week to sort a complaint? NO PHONE CALL - being ignored - Gold service customer care is a joke! Case# 03452445 Sort it out Telstra
-
Mike Roberts
(@mike_roberts_66) reported
@telstra Now on hold for over two hours, somewhat longer than the promised 20 minutes. Our internet speed is woefully slow, our NBN connection slated in April is STILL not organised. Utterly disgraceful
-
Stuart Smith
(@StuSmith2454) reported
Hey @Telstra, you've dropped the ball on landline and internet connectivity for my aged in-laws in regional NSW. Without phone/internet for a week and it's nigh on impossible to get information from you on when service will be restored. You have do better by older Australians.