Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
TV | |
| Brisbane |
||
| Brisbane |
Wi-fi | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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§tylez 🤙
(@Styletix) reported
@milankakabaros @LFC_Australia I moved from Telstra to Optus a few years back and have had a much better experience. More then halved my phone bill, reliable service and much easier to contact. Apart from the dodgy twitter account they've been head and shoulders above
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Sam Dammers
(@sam_dammers) reported
@FINALLEVEL Oh weird you're getting rid of them? In Australia, Telstra made ours free to use, and installed public wifi in them. Rather then remove them, they now just help people when they might be stuck.
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Phil Welling
(@welling_phil) reported
@MarkTomasovic In Australia they did two things with the old phone booths: 1. Turned them into free WiFi access points for the public. 2. Made the land line phone free. That said the biggest Telco (Telstra) did this to encourage greater use of their network.
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Jack Gill
(@WickedJDG) reported
@thesiswhisperer @Optus Belong (Telstra network) is a good company. They just doubled my monthly data for no particular reason and for no extra cost, and it rolls over each month. Plus they are carbon neutral under Climate Active! 🌳
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Lucy Landau (all Pfizered up)
(@MissLucy552) reported
@Telstra Judging from the other tweets to you looks like there’s been quite a few problems for people trying to use pre-paid recharge in various forms. Hope it gets fixed soon…
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Chantelle Hills
(@ChantelleHills1) reported
@itsRyanUnicomb @Telstra @NBN_Australia Yeah. I love how Telstra staff treat you like a moron... I got tired of it. Moved to Aussie broadband. It's still Aussie NBN... Which is trash... But at least it's reliable. And I get the speeds I paid for.
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OzRetrocomp
(@OzRetrocomp) reported
@mrtonymartin Next time a 'Telstra' or 'Microsoft' scammer calls me, I'll have to ask them whether they can offer tech support for my box of sand.
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BIRRR
(@FixBushInternet) reported
@cottonfarmgirl Do u only use mobile broadband? Do u have another connection type that u could use wifi calling on ? Telstra are apparently upgrading the network in emerald which has caused some issues - well that’s what we were told in March / April. Do u want us to reach out again to @Telstra
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Nyssa
(@Nyscat) reported
After 9 hrs of no phone, and numerous thoughts of “if I google *this* it might help then a “damnit no service so no google” it took exactly 8 min in @Telstra at Castletown this morning to have a new SIM activated & now I’m all good! They were great and so quick and easy!
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Troy Coleman
(@CrimsonPlatypus) reported
@Telstra Hey guys, did a tower fall over in Wentworth Falls (2782)? Had no service on multiple devices all week