Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Kupej
(@kupejj) reported
So I’m Moving 4 Mobile Phones From Telstra Thanks To Customer Service Being Absolutely FKN Rubbish
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
It’s incredibly hard to criticise a large org, like @Telstra , when they employ across a large cultural population while, as a customer, it’s valuable to be understood and for guidance from support to be understandable and have decent grammatical structure.
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Patrick Malone 🤎💛
(@pattymalone2000) reported
@tjlyasalem @Telstra @aflwomens Dosent help that Telstra use the club app template for aflw and don’t for the afl app
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Gardener14
(@The_Gardener14) reported
@Crui5erFJ @WhistleOut_AU I have HFC coaxial cable. Have had from 2017. My slowest speed would be 568Mbps Down with 47 to 60 Mbps up. Latency of 0.7 Ping 5.6. I had HFC in 2001 with Telstra/Foxtel then I got 155Mbps / 35Mbps still faster than NBN in 2001 compared to 2022?
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Kupej
(@kupejj) reported
@Telstra Thanks But Unfortunately The Damage Is Done
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Pfeiffs @fictillius @Telstra You’re talking about separate issues. You mention costs and quantity but not reliability nor service. Why?
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DWB
(@ClownWorldDan) reported
@deathjab4 Have you tried a 4G modem? I refused to fall for the government sponsored NBN scam and went 4G. Fast AF, reliable, Telstra 400gb data only sim. You don't need an Internet Service Provider, you just need a data supplier.
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Deanna sonter
(@DeannaSonter) reported
@Telstra I'm not really sure but at least an hour. The last text I sent was last night but I didn't try to call someone until this morning. My flatmate is also with Telstra and he also has no service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra Yeah. Show a semblance of customer service. When a person answers your question about service satisfaction with an angry face why are you not immediately responding with asking them why? Are you that stupid that you don’t know that insanely obvious next step? Is that czar 101?