Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!