Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 03/26/2026 19:20

March 26: Problems at Telstra

Telstra is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane TV
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • Mafesto Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • keiranmcwhagma1 Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • drmiketodorovic Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • scottie1578 Scott Smith (@scottie1578) reported

    @Telstra is the a outage now. My internet is very sluggish and slow. Can’t make calls.

  • kthdiior ًautomatic ***** (@kthdiior) reported

    **** you telstra :)

  • superceiliog Mountain Person (@superceiliog) reported

    @Telstra Telstra has canceled my ADSL service because you think I have moved to NBN A NBN microwave is due to be installed on 31 march There is no NBN equipment installed so how am I meant to get internet access Nobody in support Level 2 knows what to do Complete joke

  • darkelf921 darkelf921 (@darkelf921) reported

    @Telstra So are the mobile towers experiencing problems or is this area (generally not flooded) affected by a much bigger issue? Businesses are having trouble taking payment from customers due to the data problem.

  • thinkerPerson Thinker (@thinkerPerson) reported

    @Mitchy64716332 @abcnews Until stock market wants to dictate share prices & close down California for 2 weeks because some broker wants to make some bucks. Or until that company wants to hold the gov to ransom etc etc Taxpayers build the grid & private companies make profits like Telstra in comms #auspol

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    Stay away from @Telstra Appalling customer service! Charged the mobile service on my iPad but unable to access now dealing with bots asking inane and useless questions. Looks like 150 down the drain.

  • Kuvlotik 🌻🕯Kuvlotik, always at home with my cats 😻 (@Kuvlotik) reported

    @Telstra Sent a DM, just now, please help?

  • ShaneBryan_IT 💧Shane Bryan (@ShaneBryan_IT) reported

    @Telstra OK 5 hours of live chat later, @Telstra agree to schedule a technician visit. Is this your idea of good customer service? 🤬 As soon as this is fixed, I'm moving to another ISP.

  • superceiliog Mountain Person (@superceiliog) reported

    @Telstra Case 31592713 This is well past a joke It seems that Telstra internal communication between Adsl and NBN is very poor

  • privateselect53 John salmon (@privateselect53) reported

    I see on here when you reply your message get listed. Now been with poor services with Telstra over 3 no the. Ive spent hours online and nothing done. Where the minister and ombudsman and the management of telstra