Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 11/26/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • beeso beeso (@beeso) reported from Yatala, State of Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CactusCocktail CactusCocktail (@CactusCocktail) reported

    @criprights @Elaine39247821 @AmyRemeikis Standard Telstra repair practices for many years. Prior to the plastic bag they used a gel to wrap joints, like Selley's All Clear, but it proved to be an OHS issue on subsequent visits.

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @AmyRemeikis Put in a complaint to Telstra or the provider about poor service . Get a SR number and tell them you are going to the Telco Ombudsman . Put in a complaint online with as much detail as possible , dates and times of poor connection, complaints and cost . You will get a response

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra Been on chat for 1.5 hours and it allegedly escalated to third line support, but then the chat just went silent. "It'll be another 10-15 minutes" 20 minutes ago. Precisely how crappy is your support?

  • geoffswan Geoff Swan (@geoffswan) reported

    @alexanderdanilo @NBNCo @Optus I had a similar problem where the ntd and all connections would drop out daily at 5am. After three months of educating nbn and Telstra they finally fixed it up in the Townsville data centre that was killing all leases at the same time. Garbage network!

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I have a bad feeling that I'm going to buy a new plan and piles of rubbish will ensue. i see that I lose all the credit i currently have. what other surprises are in store I wonder...

  • bobbylosbravos Rob (@bobbylosbravos) reported

    @Carolyn218 Never heard it before. Is it related to the old Telstra boss Ziggy Switkowski?

  • Kay1Denise 🦇🦇🦇DK (@Kay1Denise) reported

    @AmyRemeikis Try IInet years with Telstra being treated like a waste of space paying premium price . Never had an issue since changing. But having said that depends on a few things it seems

  • gillyd82 Daniel Gill (@gillyd82) reported

    @cameronjohno @Telstra 💯 % agree. Have signal but can’t make call or use data. Been crap for several days and haven’t heard of any servicing going on nearby

  • kranknm1 Noel (@kranknm1) reported

    @AmyRemeikis Current download speed just on 90mbps upload on 50mbps via Telstra hotspot rarely have problems even when travelling all over the country 80gig limit for $65 a month

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I did spend over 90 minutes on chat with tech support who kept trying to fix this and speaking to second/third line support to try and fix this and not at any point did they say Oh we don't do this any more.