Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Clark
(@Frances44271954) reported
@RoelofBoer @LofayPeter After a long fight .. in the end when that was fixed we moved to optus.. one bill per month never changes.. telstra are still sending bills for unknown charges. I’ve contacted them in numerous occasions they delete the emails then up they pop again
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Greg Blue
(@gjblue) reported
@zozzer1966 @LofayPeter @Telstra Big issues this week with Internet, response from provider "yeah it's just the rain, can't do much about it, but you are due to get fibre in a couple of years" absolutely no care
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Toby.
(@Epigrammist) reported
The telstra 5/4g network appears to be out in Claremont/Cottesloe/Peppermint Grove/Mosman Park. That’ll upset a few wealthy/powerful people. Of course the website says everything is normal.
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Pieter Booysen
(@crouchingkitten) reported
Hey @Telstra we've been through this and I've sent you a photo of YOUR system in store showing I've returned your modem+I've raised a complaint about this: WHY have I received another text threatening me with charges for a modem I do not have? #intimidation #threatening #abuse
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peter lofay
(@LofayPeter) reported
Today’s Telstra convo STICK THAT F*CKIN' PHONE, UP YOUR F*CKIN' ARSE YOU'RE SUPPOSED TO F*CKIN' HELP, NOT MAKE IT F*CKIN' HARD I'M JUST TRYIN' TO MAKE A CALL, BUT YOU'RE JUST BEING SMART SO YOU CAN STICK THAT F*CKIN' PHONE, UP YOUR F*CKIN' ARSE
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Daniel Batt
(@DanielJBatt) reported
@WillowA2 @ChloefromC And if Telstra has problems with the network where you live or the power goes out you just have to starve.
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Frances Clark
(@Frances44271954) reported
@LofayPeter I aged ten years when we were with telstra.. every month the a/c would be different .. every month I’d spend hours trying to get it fixed .. moved to optus never ring them . A/c plan always the same no added charges
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Chips
(@Chips_mn) reported
@MuffinMan2192 @10NewsFirst the Rudd NBN was entirely FTTP - Once the libs got in afterwards they trashed it, bought out telstra's ancient copper network (twice), bought thousands of km of brand new shiny copper (more expensive than fibre km for km and est. ~40 times slower minimum) and used that for FTTN.
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Sebastiaan76
(@sebastiaan76) reported
@Telstra help. How do I get in touch with the team that can manually review eligibility for the 5G Home Internet plan? I have line of sight to the tower and 200Mbps on my current Upfront Data on Nighthawk modem. Surely someone owns this?
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danielle.
(@ForeverWithJoeJ) reported
I don't even have my telstra SIM card yet and I'm already regretting deciding to go with them lol their customer service is driving me crazy