Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telstra
Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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• Kate •
(@katea76) reported
from
Brisbane, State of Queensland
Qantas, Telstra and the CBA should never have been sold off.
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Lisa McDermott
(@lisadlmcdermott) reported
from
Gold Coast, State of Queensland
@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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craig
(@m0un10_) reported
from
Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Deni
(@d_mcguiness08) reported
from
Brisbane, State of Queensland
@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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TheBLACK🌚TRACKER
(@Chad50726588) reported
from
Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sharanjit Paddam
(@sharanjit) reported
@Telstra Thanks Kaitlyn. I have been speaking to someone on your team nearly every day since 12 May. Not once in those 10 days have you been able to do anything except tell me to wait. Please don’t bother contacting me unless you can actually help.
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tony harrison
(@berek61) reported
@bantambaby @Telstra They have been fined a few times over this issue. I just moved providers and got the deal I wanted. Was far easier and less, me getting furious in a Telstra shop Lolol
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Angie Adamson
(@serehfas) reported
@Telstra Thanks Vicky. When we have no data, we can't use the 24/7 app, you know? So its an Optus sim for us. I can't believe when they put a temp service in while works were done on the tower here, that they didn't anticipate the extra load on election night!
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Garth - Gasu in日本
(@gasugasu1984) reported
@Telstra yes I have. An outage is not showing but a friend has advised me that Telstra has said the service is impacted by an outage that won't be restored for 2 days
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Angie Adamson
(@serehfas) reported
My journey to just make it back on line in tine to see #Albo accept: At 8.30pm here, @telstra data broke down AGAIN for the whole town. I had to go get an @optusinc data sim from the all night servo, YAY! Then their webpage activation wouldn't work, wasted half hour! 1/
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Francis Flannery
(@FrancisFlanner3) reported
@serehfas @Telstra @optusinc Aaah! Reality versus tech. There is a canyon between the two that decision makers fail to address. Time to change this!
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Suziekue
(@bantambaby) reported
Is @Telstra unlimited internet actually unlimited? Because I'm either being throttled or there is an outage in Thornlands.
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VeganGrandmaⓋ
(@kncdaniels) reported
@Telstra Is there a problem with internet services in South Brisbane QLD?? Our internet hasn’t been working for most of the day.
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rose 😼
(@rosewrought) reported
how ******** did telstra break runelite
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Angie Adamson
(@serehfas) reported
@Telstra @optusinc Then the chat service operator activated it, YAY! Then as soon as activation competed, the telstra mobile data modem refused me access!! We can't find the manual to find the login details, ****! Then I put the sim in my phone, recharged fine, here we are...2.5 hours later!!