Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 02/02/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • jak_knight John Knight (@jak_knight) reported from Brisbane, State of Queensland

    OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

  • CoolDadfromOz World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland

    The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless

  • newwayofliving_ Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland

    @andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson

  • ardmorelad Paul (@ardmorelad) reported from Brisbane, State of Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • billandbean zef (@billandbean) reported

    @RonniSalt @Telstra If you need technical support call 13 75 87 Took me a lifetime to get this number, they say you can be charged for using it but I was lucky to get a great operator who told me that's a crock, they just don't want people to know it.....pass it on

  • CareShareis1 Caring and Sharing (@CareShareis1) reported

    @RonniSalt @Telstra Oh my, the irony that a telecommunications company cannot communicate. It is their sole purpose for existing. Yet they are just so bad at it.

  • RonniSalt RonniSalt (@RonniSalt) reported

    @MeredithGow1 @Telstra Thank you Meredith. Looks like that's where we're going. Two months of pleading & requesting a technician to fix the internet that has never worked. Nobody bothers to call back. Nobody turns up. It's like sticking your head down a toilet & screaming into an empty septic tank.

  • rachelelisav rachelv (@rachelelisav) reported

    @RonniSalt @Telstra Telstra great. Only took six months to resolve a billing issue.

  • trilognath Trilognath (@trilognath) reported

    @RonniSalt @Telstra Totally agree ... in my 35 years of dealing with thousands of businesses they always come of as worst in my view... so deepest sympathies.

  • Elpinksto El Pinksto (@Elpinksto) reported

    @RonniSalt @Telstra Everything in writing only. Regular complaints to the TIO on every failed service undertaking or deadline miss. Refuse to deal with Philippines and demand to speak to the escalation team (located in Adelaide). We got five months refund on all services and plenty compensation!

  • janthewild 💧Jan Wild (@janthewild) reported

    @RonniSalt @Telstra Yep, the only way I got anywhere after weeks of trying to get issues sorted was to go to the Ombudsman. That got some attention. Meanwhile more staff being laid off 🙄

  • LibbiCurtis Random internet person (@LibbiCurtis) reported

    @RonniSalt @Telstra Guess you've never dealt with Centerlink

  • buxtonbunny buxtonBunny (@buxtonbunny) reported

    @RonniSalt @Telstra One of the reasons I quit Telstra and have never returned

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    Hey @Telstra, remember late last year we asked to get phone service in our street? You told us we actually have good coverage. I'd call but I can't. Anyway, **** off.