Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 01/19/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane TV
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • CoolDadfromOz World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland

    The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • newwayofliving_ Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland

    @andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • jak_knight John Knight (@jak_knight) reported from Brisbane, State of Queensland

    OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • ardmorelad Paul (@ardmorelad) reported from Brisbane, State of Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • welchyyyyy_ Nick. (@welchyyyyy_) reported

    Wifi down and mobile is terrible, sort your **** out @Telstra

  • dbackie Daniel Baxter (@dbackie) reported

    Hey @Telstra, what's going on with your network in Brisbane? I have no data and it appears I can't receive text messages

  • ralphgr51834577 ralph gray (@ralphgr51834577) reported

    @Telstra Big @Telstra push to get customers to use new #mytelstraap ("click away from getting on with your day") What they don't tell you is all communication is via text, often with 30- 60 min, or even *much* more, between each response. Last problem took me 17days and 250 texts

  • CalebMcLean05 Caleb McLean (@CalebMcLean05) reported

    @Telstra Currently networks are fine, although they have been off an on. The issue may be resolved.

  • aimee_maree Aimee Maree (@aimee_maree) reported

    don’t get me started on their failed tech, i am sorry if you worked for them or Telstra but honestly unless you where the SA I don’t blame you for wanting a pay check and feel sorry you had to work for such incompetence, and I said for years they never should have done digital ID

  • JosieHa16087138 Josie Hall (@JosieHa16087138) reported

    @Telstra I’m on NBN and online thanks. I was surprised during the outage my modem didn’t revert to the 4g backup. But closer investigation it appears I do not have that this facility. Do I need to update my modem?

  • VivieMT Bibie ****** (@VivieMT) reported

    @Telstra @cosmicpinot We are in the same area ... same problem. Driving to my brother's house was a quicker solution, but we are then still paying for a service we can't use. The more services are forced onto the internet for use, the more reliable and better the service that should be provided.

  • mike_rowe Mike Rowe (@mike_rowe) reported

    @Telstra It was over 2 hours on the support chat with 5, maybe 6, different teams. And 59 mins on the phone. To get a replacement modem, well actually a new signup now, arranged. As they CANNOT replace a modem.

  • utegirl70 KJ (@utegirl70) reported

    @Telstra hi Telstra, it appears there is a widespread outage in Adelaide, yet your outage page shows nothing at all! I’m in the Mclaren Vale area and there are multiple people without internet. ETA please on fix? Cheers

  • the_shagman mike shanahan (@the_shagman) reported

    @Telstra Hi Michelle well today they put me through to faults and he got my connection going but it seems slow again tonite. my unit will not update software for sone reason. thanks