Telstra

Telstra Outage Report in Stanmore, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Stanmore, Gold Coast, State of Queensland 01/19/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane TV
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • DrBradRobinson Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, State of Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • minsuau #M9 Minsu (@minsuau) reported

    @Telstra i’m having trouble with my internet

  • Meg_Parkinson Meg Parkinson (@Meg_Parkinson) reported

    @Telstra Very slow internet. Your outage list says out for either 2 or 9 days. What is going on?

  • xx_kiwi_G_xx Quarantini G 🤷‍♀️ (@xx_kiwi_G_xx) reported

    @midii Yeah it’s not common but sometimes I go off the beaten track. This was a while ago but ran into issues earlier in the year also & saw a Telstra SIM at the gas station so picked one up & put it in the old phone. I still need to activate it.

  • siIverzz silverz (@siIverzz) reported

    @stxngzz @Telstra I’m having problems with my internet

  • traceyytran tracey 🌻 (@traceyytran) reported

    lmao when you ask Telstra why an app won't launch on the Telstra TV anymore and their response is to link you to a help page on how to connect the device to the internet. I - what?! This after they said they would waive my bill for me but then I got charged today 🙃🙃

  • Kri73 Kri (@Kri73) reported

    Credit where credit is due - excellent service from Aimee @Telstra today. She fixed a muddle neither of us made!

  • Ceej1988 Encrypto (@Ceej1988) reported

    @Telstra I've been on with customer service for over 30 minutes and they are unable to help. They gave me the distribution centres contact number who refused to speak to me. Where to from here?

  • Scoopy1x Scoopy (@Scoopy1x) reported

    @stxngzz @Telstra ive been having trouble with my internet

  • LGunsOCE LGuns (@LGunsOCE) reported

    @stxngzz @Telstra I'm having problems with my internet help

  • midii Ken Moore (@midii) reported

    @xx_kiwi_G_xx @AppleSupport Teehee Optus coverage sucks everywhere. In saying that Telstra isn’t much better these days.