Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Cassidy
(@barbpar) reported
@eamonhawes @katea76 But @Telstra can't guarantee that each suburb in Sydney can connect to their network. They recommend charging $1900 for antennas to make a $129 dongle work, but won't guarantee it will work. I can't see Telstra succeeding at sending a message to all account holders.
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Kimberleyland Waterfront Holiday Park
(@KimberleylandHP) reported
@Telstra So many hours on the mobile to Telstra and we still don’t have a solution.
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Dean Haycock
(@Haycock_Dean) reported
@AusIndiMedia @rossleighAIMN These unsolicited messages from idiots fall into the malicious calls category. Much the same as the Dreaded NBN calls saying we are going to disconnect your internet in 24 hrs . Let Telstra ( or other service providers) know that we consider these calls/txts malicious.
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Jason
(@JaseMaxT85) reported
@Jojoey54267340 @katea76 Lol!! You do realise your message was not received….. it’s a message service that cannot be replied to! Like replying to a message from Telstra - or the govt msg pushing the V and Testing 🙄, that are being sent lately. 🤡
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Nicola op't Hoog
(@Nicola_optHoog) reported
I’ve been a @Telstra customer since I got my first phone back in Year 8 (which is over 15 years ago now!) and this is the angriest I’ve been with their customer service.
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Josephine Cashman
(@Josieamycashman) reported
@Telstra @Sissy358853639 Good. They need a temporary satellite. I know @andy_penn. Mr Penn, like the 1 you take to Arnhem Land. It would change their life, please. Take a few tablets or mobiles with you. The kids can't access the internet for schooling there is no computers. They've been let down & used.
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Firedingo
(@Firedingo) reported
And Customers could subscribe to this list. Then you could stop such messages reaching your customers and I'm pretty sure more than a few Australians would happily pay you for such a service. What about you @Telstra & @VodafoneAU? Reckon you guys could all do something here 2/2
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BLUEZ 🚀
(@AnytimeFitAus) reported
@Telstra I've been on the support forums, and had a little help, but no fixes, everytime I try and call I can't get through to anyone at all, I'm just stuck on hold for hours on end, and every time i get through it's just either basic troubleshooting, or saying ''we'll get in contact''
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paul burow
(@burowpaul) reported
@Telstra There is one spot in the kitchen where is is often better..for the phone. I used to use optus provider for my phone coz tekstra wouldn't work inside the house, but about 6 months ago telstra started giving a reasonable signal inside.. but last 3 weeks 👎 no good
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shari 🌛
(@shari_7) reported
@999n_ix oh yes we love telstra, our favourite internet service provider :} the amount of issues we had with telstra and how often i'd see people cussing them out on the aussie down detector site... ppl hate telstra and i don't blame them