Telstra Outage Report in Stanmore, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Peta Ellis 🌈
(@ellispeta) reported
from
Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Dr. Mike Todorovic
(@drmiketodorovic) reported
from
Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund
(@Mafesto) reported
from
Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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Fake plants die if you don't pretend to water them
(@keiranmcwhagma1) reported
from
Brisbane, State of Queensland
@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kai
(@Kai198008) reported
@Telstra Using message support in the telstra App, I reported NBN faulty yesterday, after 12 hrs someone from support team replied And after four hours messaging, the support team still can't find the problem.
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*******11 11
(@DiSlattery) reported
Both our @SamsungMobile have locked us out one came back! We have run around town to @Telstra stores for help the men sent us to Samsung for help Samsung told us to find a tech & reset the phone losing all data 😡 mind you they know we run a Law Firm & due to buy new phones!
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Natalie Waters
(@WatersRising) reported
@chrismurphys @Telstra We had the same problem. One by one, everything stopped working, including Foxtel. Fought a 6-month battle and after 6 months got it all back working. They paid compo, but it was inadequate. After having to fork out $$$ there hasn't been a problem since. Aussie Broadband maybe?
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🔥ASX_Muscleman PhD
(@HC_Muscleman) reported
@DEBOSS7788 Ring Telstra Business and tell them that residential service is crap and you will ring talk back radio if they won't deal with your issues. Telstra Business usually has Aussies to talk to.
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Roger Gennings
(@GenningsRoger) reported
@Telstra you won't take my call and I can login. When will you fix your site?
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S.A.M.
(@soundofsam) reported
@Telstra you guys having tech issues today? I've got a family member who can call me, and make / receive calls to other people. They get my texts, but when I call them I get a "number disconnected" msg 🤷
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Tony
(@tmcmahon21) reported
Telstra has gone backwards your service is terrible on phone and in your shops ???
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra Get Help from who? A person, or another bot that directs me to a FAQ?
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Sinistxr
(@SinistxrSoul) reported
@Telstra I am having constant drop outs and my ping is bouncing between 400ms to over 3000ms when I usually have 30ms - tried using the telstra app but I'm getting a bot sending me links and no way to contact customer service to get help
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non sibi cunctis
(@nonsibicunctis) reported
@lalycia @NetballScoop @SMHsport The Telstra app has always been a dud. Telstra has no sense of service since becoming privatised. It is now about the bottom line only. Netball Australia should seek an alternative online service that is less costly & able to be streamed to a computer or tv. #telstra #netball