Telstra

Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in The Oaks, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in The Oaks, Wollondilly, State of New South Wales 01/14/2026 19:45

January 14: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near The Oaks, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near The Oaks, State of New South Wales

Latest outage, problems and issue reports in The Oaks and nearby locations:

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

  • libbymcd66 Libby (@libbymcd66) reported from Sydney, State of New South Wales

    @Telstra could learn a thing or two about customer service from @AussieBroadband

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

  • AustGr3m Grem (@AustGr3m) reported from Sydney, State of New South Wales

    At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    @jfexplainsitall @Telstra No you’re in their bad books

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Robyn_Grote Robyn Grote (@Robyn_Grote) reported

    Hey, if you want to waste an hour, as a valued member of #TelstraPlus, try querying your account through their #Telstra app, get told they can sort it out in the first 10 minutes, then after 45 mins told you have to go into one of their stores. Shocking service @Telstra

  • lulu_lulu2020 Lulu 💧🐨 (@lulu_lulu2020) reported

    @Robyn_Grote @Telstra Hello, I suggest visit a store I spend days and weeks and months with a Telstra issue I also used the app and twitter and phone I went to a large Telstra store spoke to a human I had take ID and all sorted

  • lochlanrocks countdown to r***** mode (@lochlanrocks) reported

    Just bought a 75" TV because the 85" version won't fit in the living room, put a third of it on afterpay, added an Xbox series X to my Telstra account, pile up the debt and suffer in style who gives a ****

  • twil26 Tim Williams ⚜️ (@twil26) reported

    @caitlinecarey @Telstra @acccgovau Right? Like CPI has nothing to do with the cost of providing services. It includes things like petrol and construction prices. If anything their costs should be going down with more people working from home.

  • Pollicheck Pollicheck (@Pollicheck) reported

    The Arrogance of @telstra remains astounding. Large parts of SW Qld had no phone coverage for 4 days recently# #telstra so far have offered no apology no explanation and still have not fixed the problem. Telstra is a company in disarray no longer capable of serving its customers

  • cecenviro ClarenceEnviroCentre💧 (@cecenviro) reported

    @jimmymalecki @Telstra Small solace for 100's staff made redundant or the customers left hanging without a service.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • midii Ken Moore (@midii) reported

    @Telstra Shows direct debit paid in full on 1 July. Don’t think it was a scam call, sounded very much like the automated debt collection calls I’ve had before and had the correct amount that was paid 2 weeks ago. Poke someone in accounting and tell them their stick is broken.

  • Kusoneet_A ニート (@Kusoneet_A) reported

    There seems to be an issue with my @Telstra home wifi modem. I’ve tried powering on and off for a few times, but the wifi is so slow that it won’t even let me send texts in a minute… It was working perfectly fine until last night🤔 not really sure what’s happening

  • ashish_k_balyan Ash (@ashish_k_balyan) reported

    @Telstra 3 days since my phone service got disconnected cause you messed up by chown. I'll continue to post this everyday and see how many days it takes.