Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in The Oaks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near The Oaks, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near The Oaks, State of New South Wales
Latest outage, problems and issue reports in The Oaks and nearby locations:
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)
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courtney✨
(@kollectivekook) reported
from
Sydney, State of New South Wales
I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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unrepentant leftie
(@leonardleahy) reported
@Telstra Well that was a bullshit experience - end trying to answer a maze of option to be put through to someone who will undoubtedly tell me ‘sorry sir but that is the new few for this service so suck it up
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Kirsty Hammond
(@kirsthammond91) reported
@Telstra Netball Live app still down, do you have any updates please? Has been a couple of days now 😔
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Kathy
(@TAFEdefender) reported
@Telstra no wifi in my house this morning with NBN. Wasted couple of hours with online bot. Phoned 132200 and asked for callback. Automated phone back asked me to press 1 which I did twice to be disconnected. Customer Service? Not!
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Blubbu
(@Th3_only_Blubbu) reported
@Telstra I check to see if some issue is going to occur to my modem and network, 17 plus years of a ******* hassle
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
@Telstra I have sent a DM yesterday with my details AS REQUESTED YESTERDAY. How many times? How many phone calls? No, I have not heard from complaints team. I am not at home today. I was promised a call back after 6pm tonight. Fix it, @Telstra.
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Aaron
(@M33G086) reported
@Telstra your chat customer service inadvertently cancelled my Internet contract while speaking with them and are now claiming they are unable to fix the problem the created unless I take out a NEW and DIFFERENT service to one I had active just over 2hrs ago!!!!! WTF!!! SORT THIS
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Cameron Bonde
(@Octamed) reported
@Telstra So I'm annoyed. My elderly parents have apparantly been on a terrible landline plan for YEARS that charges *$1 a minute* AND $55 a month, even though the current plan is unlimited? WHY were they not told? I guess they just suck up all the lost money? How many others?
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Paul Bellchambers
(@pbellchambers39) reported
@BelongAU Well it's funny cause it's all the time. Boots offline at night between 7-10 and in the morning from about 6am -12pm. No interference. I'm noticed I'm not the only customer with Belong that is having problems. belong is owned by Telstra and needs to fix the problem that others.
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Steve Gregg
(@Steve_Gregg) reported
@Telstra Amazing! Last message I had from Angielyn on 6/12 at 13.21 was “I sent the email and cc the one up manager for immediate action. Call back ref number ACT1-2761612258894. Feel free to message us if you need further help. Thank you and have a great day.” Not closed by me
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
.@Telstra I am going to keep adding to this saga, day by day, until you fix this issue. 6 July - response to my Twitter complaint was a request to provide details in DM. Did that. Heard nothing back.