Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in The Oaks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near The Oaks, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near The Oaks, State of New South Wales
Latest outage, problems and issue reports in The Oaks and nearby locations:
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Earl White
(@EarlWhite) reported
from
Sydney, State of New South Wales
@Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
@Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
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alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Alexandra Thomas
(@allytThomas) reported
from
Sydney, State of New South Wales
@tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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PRGirl
(@PRGirllll) reported
If you're ever feeling a bit useless, go on to @Telstra chat and ask someone for help with something and it will really put into perspective what the word "useless" really means.
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Sarah Moran 💃
(@SarahMoran) reported
Hello! Can you please tweet me with any support you have seen companies offering for Lismore? I know NAB was offering $1000, Telstra mobile data etc… what else is there? I’m collecting the info to share locally on the ground. Thank you!
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Ford Prefect 🇦🇺🇺🇸
(@_Ford_Prefect) reported
🔥PSA:🔥 Be aware that scammers are calling & proporting to be from NBN. They are saying that they are detecting traffic on your NBN originating from hackers stealing your info. Ask if they are calling from a provider (Telstra/Optus - but not yr actual) they hang up. SHARE PLS.
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Mountain Person
(@superceiliog) reported
@Telstra Just spent 1 hour and 6 minutes talking to Jamie in India to install a new adsl modem Call was disconnected but received no callback despite being told that that this would occur This has happened so many times Telstra has the worst customer support
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Sebastián Bonell
(@SebasBonell) reported
@Telstra your signal this week has been horrible. I haven’t been able to work properly.
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Zylen
(@ZylenX) reported
I’d love to get through one map without lagging out for 30+ seconds, 3 years of this **** @Telstra
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sickntired
(@sicknti53517920) reported
@thespecialbka What a disgrace Telstra has become. Sacks workers to make it more efficient haha and has the network other rent off. Worst reception around and is now just a commercial business for selling stupid extras without the service.
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Rohan
(@gondwanaman) reported
@Telstra Why are there issues in Pacific Palms/Blueys Beach? Not a flood affected area & goes off between 1200 & 2100 every day. 1st World problem I know but we pay a 1st World fee.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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imjustpickle 🐠
(@imjustpickle) reported
@Telstra glad you’re happy with me as a customer but QUIT IT with the text msgs I’ll pay my bill the same way I have for nearly 25 years - MY WAY There is no problem with my billing method … in fact my latest bill is already ✅PAID✅ #stoptheharrassment #nomoretextmsgs