Telstra

Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in The Oaks, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in The Oaks, Wollondilly, State of New South Wales 12/18/2025 05:35

December 18: Problems at Telstra

Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near The Oaks, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near The Oaks, State of New South Wales

Latest outage, problems and issue reports in The Oaks and nearby locations:

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • duskadene Davina Dolman (@duskadene) reported

    @Sharon_Davis_ My husband has to give his verbal approval to Telstra so that I can discuss our account or issues with them because Telstra won’t put accounts in joint names and always defer to the male of the household.

  • Eckfarming Nick Eckermann (@Eckfarming) reported

    @DrewPfitzner @GribbleRC Yes it’s rip off compared to the city , think we are on 500gb with Telstra for $90 , have dual sim phone to try a get coverage and cel-fi boosters in house and a few vehicles. So much for a unversial service obligation, hate to be remote!

  • thedoc14 thedoc (@thedoc14) reported

    @FinancialReview @jennifer_hewett We have been through this nightmare. It took > 1 year. The best tips I have are; (i) get off Telstra - Vodafone manage NBN better, (ii) Foxtel just makes the tech harder, more complex - switching to Kayo/Binge eased the path, (iii) if cabling is an issue, get a pro cable guy

  • ItsStillMefa Lee Corporal (@ItsStillMefa) reported

    @MSMWatchdog2013 @giddyupbill @Telstra Agree. You'd think a courtesy call to alert you would not only be good customer service, but might have gained them a sale. Too big. Too in bed with govt.

  • tackleberry_82 Tackleberry 🐀 (@tackleberry_82) reported

    @Kathblue @MFWitches When you buy advertising you get a lot demographic info on where you're advertising. Never been involved with a huge buyer (Telstra etc), small buyers don't get told anything.

  • Slim_Ekim Mike 🕯 (@Slim_Ekim) reported

    @RuthTtofi @Telstra Hey @telstra - Glenn, you could help the original poster. Seems to be a bit of a rip off if you are letting them pay the same amount as when they were paying off a device. I want to go back to Telstra but I want to data share across devices and don’t ever do direct debit.

  • StuRap The Untalented Mr Rapley (@StuRap) reported

    Is there a shitter service that Telstra's voice to text service? No No there is not

  • jthistlethwaite Jill Thistlethwaite (@jthistlethwaite) reported

    @Telstra you have charged me twice for the same mobile but deny all knowledge of this. Impossible to speak to anyone. I have documentary proof but your messaging chat service does not support attachments. #telstrapoorcustomerservice

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • ohsixoneoh ohsixoneoh (@ohsixoneoh) reported

    I’m in shiztown where apparently there’s little #Telstra service 🙄