Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in The Oaks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near The Oaks, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near The Oaks, State of New South Wales
Latest outage, problems and issue reports in The Oaks and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Jarrod Michael
(@jazzhourigan) reported
from
Sydney, State of New South Wales
What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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worldwidewebster
(@DiWebster) reported
from
Sydney, State of New South Wales
@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Damir Klaic
(@dklaic) reported
@Telstra Hi Lisa, Thanks for replying. I have had a few outages lasting a few minutes at a time since this morning. Just to clarify, the appointment was not cancelled. There was no visit but a message stating that our service has been restored was sent via the app.
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Lee C
(@LeeC2030) reported
@oztish @Telstra What a messed up thing for someone to say or think. "inject this new experimental mRNA stuff or give up your right to health care" The same stuff that is putting many in hospital around the world, people who would never have needed a hospital for covid.
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nyte
(@F_A_nyte) reported
why is it always that same ******* telstra business ad on twitch wtf
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©GSG aka 𝒫𝑒𝓉𝑒𝓇 🛸Stuck In Time Loop
(@GAMESweetG) reported
enough of sad news. I don't feel like doing any recordings today. Plus I had drama with recharging my internet service. Stupid Telstra mobile app wouldn't accept my card due to an app error. And had a hiccup with paying for it via website through PayPal method. So very fedup!!
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Brad Hooper 🔴⚪️💙
(@bradhooperarch) reported
Thanks for nothing @Telstra for whacking up my Business Internet by 10% from Oct 1. Great support for customers doing it tough during a pandemic/lockdowns/business restrictions. You truly are unconscionable bastards.
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Emerindyl
(@emerindyl) reported
Thank you @Telstra for not bothering to contact me in the four months since my direct debit stopped working to let me know that, in the middle of lockdown, you would disconnect my phone without warning or even a phone call. This is how you support Aussie business? Outrageous.
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hole_e1
(@hole_e1) reported
@Telstra Could you please explain why I need a credit check to decrease my price plan? It isn’t a new plan and I passed a credit to get the plan. I don’t want a credit application impacting my credit score. It would be easier just to cancel and go somewhere else
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Sam Stores
(@bigstorsie) reported
@Telstra Hi, I have no dial tone and incoming calls are going straight to voicemail. I’m in Matraville 2036, is there an outage??
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kay
(@kkayoh_) reported
@JoolzCheat 1.88% telstra vic is this terrible or
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Katgirl
(@Katgirl15581641) reported
@Telstra Big thumbs down Telstra, get on with providing decent internet and not giving customers health advice, it divisive and it’s not your job! #epicfail #telstrafail