Telstra Outage Report in The Oaks, Wollondilly, State of New South Wales
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Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in The Oaks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telstra
Telstra is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near The Oaks, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near The Oaks, State of New South Wales
Latest outage, problems and issue reports in The Oaks and nearby locations:
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@Telstra Outage since Wednesday. No cable internet or foxtel
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.
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GayCarBoys
(@GayCarBoys) reported
from
Sydney, State of New South Wales
In all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug
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Anil Singh
(@Singh02017) reported
from
Sydney, State of New South Wales
Finally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech
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Monty Hamilton
(@montyhamilton) reported
from
Sydney, State of New South Wales
@speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).
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ell🤘🏼
(@ell_nicole) reported
from
Sydney, State of New South Wales
haven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.
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Beau Ushay
(@BeauJUshay) reported
from
Sydney, State of New South Wales
What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!
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Nadim C Sharbean
(@nadimcsharbean) reported
from
Sydney, State of New South Wales
REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra I tried them earlier. No help just an apology.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳
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PinarooRay
(@PinarooR) reported
from
Sydney, State of New South Wales
@JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Forrest
(@skinny_1983) reported
@Telstra I have spoke with staff 4 times regarding bills you keep charging for a cancelled service, each time being told it was rectified only to get more bills. Now you’re attempting to extort me with debt collection company and when I try contact you I can’t speak with anyone!
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Jay D
(@jason_domenic) reported
@Telstra Can I please get a resolution for my support request. Case Number: 03521266 Case Number: 03692500 Over and over again I am having to spend time on phone or online support to be told a response within 48 hrs. Been close to a month. How many 48 hr periods am I to wait?
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Nichol Hill
(@AussieNixter) reported
Reason 3 why to stop using @Telstra. They get a move date wrong and disconnect your service 2 weeks early. When you try to contact them they say they will call back in 24-48 hours.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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shay 🎄
(@ohheyitsshay) reported
@crazycatlxdy Is anyone ever NOT having issues with Telstra tho
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crash-in-dirt-later
(@ajft) reported
Yet another indian call centre #scam on the phone, once again "#telstra will cut me off", asked politely "is your mother proud of this work that you do". Wow, so quick today to tell me to "SHUT ******** UP!" and hang up on me. She sounded so scripted up to that point
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matt
(@iamnotbatman01) reported
@Telstra wee bit slow response guys, almost 24 hours to respond to a tweet, not real good.
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Allaben🕷
(@Allaben) reported
@Telstra just told to use your messaging service which is BLOODY USELESS. NBN failed on Saturday. Told issue escalated to level 2. Then told issue closed when I messaged today. Issue live and I need to know when it will be fixed. Have a 4 day conference on Thursday!
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
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brian moore
(@mooresaoz) reported
@Telstra just been informed it will take 9-10 business days to transfer my service to Telstra. I couldn't and still can't believe that Australia's #1 provider 🙄 will take up to 10 days. Appalling customer service as a first experience with you!