Telstra

Telstra Outage Report in Thredbo, Snowy River, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thredbo, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thredbo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thredbo, Snowy River, State of New South Wales 02/01/2026 17:50

February 01: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Thredbo, State of New South Wales

Latest outage, problems and issue reports in Thredbo and nearby locations:

  • leeroy64358333 leeroy (@leeroy64358333) reported from Jindabyne, State of New South Wales

    @Telstra What about your rural customers who are forced over to 5g and barely get a signal inside let alone outside

  • lyuzashi Ben Patterson (@lyuzashi) reported from Perisher Valley, State of New South Wales

    Umm just tried to sign in to My Telstra app on a flakey connection. Asked me to choose 2FA from number or email then immediately said “locked for too many attempts” Signed me in anyway, full account control, no 2FA verified Sent me an email to warn of my “failed” sign in attempt

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • abhiram_veera Abhiram (@abhiram_veera) reported

    @Telstra Specific to my service its not a complex query but the chat staff have don't seem all that well trained. Been with multiple people on chat since last week...just need someone I can talk to on the phone. Simple request to sort out

  • JonDeeOz JON DEE (JonDee.com) (@JonDeeOz) reported

    @telstra has a really useless customer service system - why can’t you speak to a real person? Their system just hung up on me and asked me to use a messaging service that didn’t work the last time I tried it...

  • abhiram_veera Abhiram (@abhiram_veera) reported

    @Telstra Nope they disappear when they shift is over and I explain the issue to the person taking over rinse and repeat last few days

  • SteveTerryAU Steve Terry (@SteveTerryAU) reported

    @Telstra gotta love this. Tried in store today to add a esim to my iPhone. I have five other services and the CS person told me I have to move to a new payment plan a cause that’s policy. When I said no I want my bill in the mail. They refused to complete the transaction. WTF?

  • SFynmore scott (@SFynmore) reported

    @karmabusdriver @peterMVFC @Telstra Peter, lodge an official complaint on their website, it's the only way to speak to a human. The line of increased volume is BS. I had an issue 3mth back & lodging an official complaint is how I sorted it. If they ignore you go to the ombudsman

  • grdn19 Gordon Farrer (@grdn19) reported

    @NBN_Australia I’m not on the nbn! Telstra can’t connect us even though our copper service is shutting down soon.

  • tkrawiec Thomas Krawiec (@tkrawiec) reported

    @BuyTheBulls @eBay @Telstra Never used Telstra online support but it's definitely up there with their phone support. The ebay support agent couldn't solve it and I fixed it myself as I was talking to them...

  • astaeful kiro (@astaeful) reported

    @baIenciagajk please i Could never miss the telstra ad from Anywhere or the bushfire ones 😭

  • VettiWynne Motorcycle Missionaries (@VettiWynne) reported

    @Telstra looking to have my phone working- why is my coverage down???

  • patriciajrogers Professor Patricia Rogers (@patriciajrogers) reported

    Dear @telstra - we have been trying for over a week to get a landline fixed in Horsham Victoria that belongs to my 90 year old mother. Every time we phone Telstra we wait for ages and get no resolution. No apparent record of previous calls or ticket number. Suggestions?