Telstra

Telstra Outage Report in Thredbo, Snowy River, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thredbo, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thredbo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thredbo, Snowy River, State of New South Wales 05/12/2025 22:15

May 12: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Thredbo, State of New South Wales

Latest outage, problems and issue reports in Thredbo and nearby locations:

  • lyuzashi Ben Patterson (@lyuzashi) reported from Perisher Valley, State of New South Wales

    Umm just tried to sign in to My Telstra app on a flakey connection. Asked me to choose 2FA from number or email then immediately said “locked for too many attempts” Signed me in anyway, full account control, no 2FA verified Sent me an email to warn of my “failed” sign in attempt

  • leeroy64358333 leeroy (@leeroy64358333) reported from Jindabyne, State of New South Wales

    @Telstra What about your rural customers who are forced over to 5g and barely get a signal inside let alone outside

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsixoneoh ohsixoneoh (@ohsixoneoh) reported

    Is @Telstra down? I keep getting a #noconnection message in emails 🤔

  • km01 Aust (@km01) reported

    @iTnews_au No healthy competition in market and its always Telstra. Government must encourage other providers and support them or split.

  • Firstfalls1 Firstfalls (@Firstfalls1) reported

    @rubin_angela Ditched Telstra 12 years ago. Hooked up with Vodafone and have never looked back...

  • Polite_Lion Polite Lion (@Polite_Lion) reported

    @Olfella @AngryNana4 @rubin_angela And Telstra CEO's have rabbited on about Telstra having a premium price for a premium service But there service is ******!

  • djg1357 DJG (@djg1357) reported

    @Telstra Frankly the worst customer service I have experienced in my life - no joke - anywhere.

  • Cazoperadag Carolyn Wright (@Cazoperadag) reported

    @aussielol @Telstra Thanks. Too tired now, feeling a bit worn down by it all. I’ll ring tomorrow.

  • cmgeorge512 cmgeorge51 (@cmgeorge512) reported

    @PaulBongiorno Rather than having a vendetta against theABC, Minister Fletcher should be investigating Telstra and their failure to provide an acceptable standard of service to their paying customer & their failure to provide any access to their staff to address the service delivery problems .

  • AlyBewick A L Y (@AlyBewick) reported

    To literally everyone who complains about Telstra: You know you don’t pay enough, right? Like you pay too much I get that, but the whole problem is that you’re at the bottom of Telstra’s feudal system and you’re basically a serf who reckons they got the best deal that time.

  • hasianjana Hasitha Liyanage (@hasianjana) reported

    Hello @Telstra, Is there any contact number I can call and get a proper support? I have been trying to resolve an issue with cancelling an account since May. It was told that the order was unprocessed, but generating invoices now...

  • Cazoperadag Carolyn Wright (@Cazoperadag) reported

    @Telstra I think I am in backup mode. I have a slow, basic internet connection but no phone. No outages, no problems after check on speed etc. The NBN box has no signs of life. Tbh I’m worn down by the whole thing. I need to speak to a person.