Telstra Outage Report in Toongabbie West, Blacktown, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Toongabbie West, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Toongabbie West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Toongabbie West, Blacktown, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Toongabbie West, State of New South Wales
Latest outage, problems and issue reports in Toongabbie West and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Jarrod Michael
(@jazzhourigan) reported
from
Sydney, State of New South Wales
What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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worldwidewebster
(@DiWebster) reported
from
Sydney, State of New South Wales
@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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Mitch oates
(@MitchOates) reported
from
Sydney, State of New South Wales
@TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jawahar Ramasamy
(@JawaharRamasamy) reported
@Telstra DMed with Telstra and went back to where I started.. so I decided to cancel the connection!! thank you Telstra..
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That guy
(@maio_peter) reported
@Telstra iPhone is a poor phone. Has been since iPhone 5.
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Stuart Smith
(@StuSmith2454) reported
@AnneTiedemann1 @Telstra Sorry to hear that Anne. Tech companies need to realise that there is still a large cohort of people for whom the solutions we think are so transparent, are anything but. Deeply frustrating for them and those of us who provide the tech support.
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Harold Holt 🦇( Did not die from Covid )
(@Trooper__D) reported
@FrankCl65360653 @DoctorKarl It's all we have both tablets doing there own thing mines usually got something downloading on it. Dangle thing in the TV streaming and it's all working. Will never get cable Auspost can't find us let alone some Muppet from telstra
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Benjamin Ady
(@tripleoxymoron) reported
@Telstra you guys are the absolute worst. I've been on hold to get help with my home internet connection for 1hour 25 minutes. It just suddenly dropped out today. I can't wait for @elonmusk's starlink to become available in australia. I'm gonna dump you so hard.
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Kathy
(@malerajustice) reported
@Telstra Im a Telstra customer & I would like to know if there are any humans that can actually take customer calls? For 14 days I have tried to talk to someone @Telstra re my service/situation obviously I would like to speak to another human ASAP please call me 0402043395 Kathy
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Mike Roberts
(@mike_roberts_66) reported
@telstra Now on hold for over two hours, somewhat longer than the promised 20 minutes. Our internet speed is woefully slow, our NBN connection slated in April is STILL not organised. Utterly disgraceful
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Michelle
(@MichnPete1) reported
@andy_penn how come your complaints management team can take over a week to sort a complaint? NO PHONE CALL - being ignored - Gold service customer care is a joke! Case# 03452445 Sort it out Telstra
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Benjamin Ady
(@tripleoxymoron) reported
Hi @telstra just thought I'd let you know I've been on hold waiting for someone there to help me about my home internet stopping working for 2 hours 16 minutes now.
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Simon Jackson
(@Cowboy_2526) reported
@Telstra for a 24/7 business your customer service and support really is pathetic