Telstra Outage Report in Toronto, State of New South Wales

Why do @Telstra make such **** ads

@telstra is there an outage in 2261?

@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

@Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all

@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone

@Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

@IAmSimonDell @Telstra Appalling at almost every level of customer service.

Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

@Telstra your customer service is abysmal

@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

I’m old enough to remember old Telstra (Telecom/PMG) which I had a surprisingly close relationship with. Were they annoyingly bureaucratic, authoritarian and patriarchal? Yes. Is new system, which tries to make you the customer &/or a low paid call centre worker do the work …

Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

hey @Telstra any chance you can fix the reception issues at the #AustralianGP before the weekend? #Telstra

@Telstra please fix 🙏

@Telstra your network sucks.I'm facing this issue for many days. Most of the times when I leave from home/office and get disconnected from home/office wifi and enter the streets , the mobile network and data network just disconnects and not able to reconnect to Telstra network.

@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

telstra is either having an outage rn or being a jerk cause my home pc’s are COMPLETELY disconnected from the internet and i know another telstra user in a different state is having the same issue rn phone is connected fine but pc won’t pick up any telstra network

Don’t know what everyone else is experiencing but the @Telstra mobile service is so poor recently.. I’m thinking of purchasing some carrier pigeons..

@Telstra have been on hold for 50 mins now and yet to speak to a human about an unplanned nbn outage here since 6am this morning

.@Telstra I was promised a return phone call within the hour on Tuesday to escalate a billing issue, but I'm still waiting. #NotHappyJan