Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 05/02/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • AdemEve ADEM 💫 (@AdemEve) reported from Geelong, State of Victoria

    @Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • davelkelly Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, State of Victoria

    @Telstra Yeah, cancel my order. DM for reference number

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sassejane Lyndal (@sassejane) reported

    I had low expectations @Telstra but seriously. Technician no-show for appt between 8am - 1pm, 45 mins in chat at 2:30pm to be told they can't help and to call in, two phone calls with promised call back not followed through, to end up with appt being cancelled, wasting whole day.

  • revolios revolio (@revolios) reported

    @Telstra All I know is someone must be doing something at the exchange level, because the Telstra modems in the area I can see under my phone's wifi network starts re-populating, gets to about 9, and then they all drop out.

  • gtvone Simon ******* (@gtvone) reported

    Hey @Telstra I've been a customer of you guys since 'about' the 13th or April 2011... I can't think of one time I've had to make less than about ten calls/emails/messages to sort out my plan upgrade every time it's happened. (again, today..) I don't get it. 🫣👨‍🌾

  • olsod45 Geoff (@olsod45) reported

    @Telstra At the time help would have been welcome Mum has adapted to her new number so no point going back now Hopefully your system has become more customer friendly and not the nightmare it was back then

  • MikeRA1991 Mike (@MikeRA1991) reported

    It’s happening on my other Telstra box! Help?

  • KanaNathan555 KanaNathan (@KanaNathan555) reported

    @Telstra Thanks Telstra to let us know about the issue. It will make happy to the customers who affected. Otherwise they don't know what happened and get angry on the phone.

  • gavpin Gavin Pinnington (@gavpin) reported

    @Telstra why does your internet keep dropping our lately in the Seacliff Park area? The service is shocking

  • Craig62269483 Craig (@Craig62269483) reported

    @Telstra Why am I getting this I'm not even living in these states and not a telstra customer

  • chintanpatel107 Chintan Patel (@chintanpatel107) reported

    No stable networks from last 3 weeks in north west Tasmania,no internet service and no call. What’s going on? @Telstra

  • benjdunn benjdunn (@benjdunn) reported

    @Telstra I recently bought your 3rd Gen router with a 3rd Gen wifi extender and the signal isn’t strong enough to reach upstairs. Would your wifi guarantee help here ?