Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 02/05/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • baxters Baxters (@baxters) reported

    My @Internode wireless broadband has become useless. It drops out so often I can't even do any work. Not impressed. Lodged a support ticket and now awaiting a call back from their tech team. I'm now having to use my Telstra Mobile Phone as my internet. *sigh*

  • kels_316 Adam (@kels_316) reported

    I’ve had to do that on the road for a telstra dongle when their stupid ******* system wouldn’t accept DL.

  • anuragmelb jai (@anuragmelb) reported

    @Telstra network is down in Glen Iris. Cannot connect any calls

  • _AnthonyWA 𝔸𝕟𝕥𝕙𝕠𝕟𝕪™️ (@_AnthonyWA) reported

    @Narty007 Morning Narty. So many people hate Telstra, well I’m so glad I’m with them. I have never had any major issues with Telstra, maybe I’ve just been lucky.

  • humma49 Humma49 Mate (@humma49) reported

    @blue01dragonfly Probably done on purpose! They believe this could be the end of optus. 🤔 they'll shut them down. And it'll be another provider soon. They all lease the lines from Telstra. So I'd be looking at them first! It makes sense to have ONE provider for the credit digital system!!

  • YugThree Yug Three (@YugThree) reported

    @Telstra my mobile voice service and message inbox has stopped working. Telstra Online says acc is fine. Data is coming through but no voice. Please advise how to get this fixed ASAP. Am a carer for aged parents and cannot be unavailable

  • mjrocks_85 M to the J (@mjrocks_85) reported

    @Telstra Yeah it says there are no issues, but I’ve been getting Call Failed for the last hour - turned everything off/on multiple times and still nothing. I also apparently have 2 bars of service, and no outstanding bills.

  • RainMorgan33 ❤️ Rain Morgan. ❤️ (@RainMorgan33) reported

    Great start to my day. For some reason I cannot make or recieve calls. @Telstra wtf is going on?! I did not need this right now

  • brentcostelloe Brent Costelloe (@brentcostelloe) reported from Hobart, State of Tasmania

    Anyone else having issues making and receiving calls on the @Telstra 5G network in Hobart?

  • The9573rdGuy The 9573rd Guy maybe (@The9573rdGuy) reported

    @Telstra Yup they told me to restart the router. I did it again and nothing happened it stopped for 39 minutes and kept going. I have had tech support come over and they said that they fixed the issue I was having with the wifi being slow previously and only since then has this happened.