Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 11/16/2025 04:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • EmilyAtDeakin Emily Wade (@EmilyAtDeakin) reported from Geelong, State of Victoria

    @millienankivell Oh, yes! I have lots of Telstra poor customer service stories too. :(

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    Ah #Telstra... What an absolutely "amazing" place. Backup 4g wasn't working consistently, apparently 5g network speeds "can't be guaranteed" so after buying the Nighthawk M2 (4g), told it would work with the sim card from the backup ******, of course I find out it does not 😡😠🤬

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Day 7 of @Telstra WAN outage. You’d think I’d have gotten a little more zen by now but no I’m furious that it fakes this long to restore service. 1st world issues.

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • justine_hyde Justine Hyde 🏳️‍🌈 (@justine_hyde) reported from Melbourne, State of Victoria

    Instead of reading dystopian fiction you could, as a long term customer, choose to call @telstra or @CommBank for help. The Kafkaesque experience induces an existential crisis and tears of frustration every time.

  • iBrookie Brooke Plummer (@iBrookie) reported from Melbourne, State of Victoria

    @gav_mck @Telstra I’m wondering the same thing. Heard it all day....but don’t see anything about a national outage.....

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst

  • ah22ch 𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported from Sydney, State of New South Wales

    Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous