Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 12/13/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Torquay, Surf Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Geelong.

Loading map, please wait...
City Problem Type Report Time
AustraliaGeelong Phone
AustraliaGeelong Phone
AustraliaGeelong Total Blackout
AustraliaGeelong Internet
AustraliaGeelong Internet
AustraliaGeelong Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Lxsid22 Lxsid (@Lxsid22) reported

    @Telstra Damn Telstra is the best wifi service

  • BonjourSunil Sunil Reddy (@BonjourSunil) reported

    @IndiaHistorypic FYI, Telstra is Australia's largest network service provider, Telephone Australia 🇦🇺

  • vlexxyau F/A vlexxy (@vlexxyau) reported

    Yo @Telstra I'm having problems with my internet pls help

  • Psychokanga Psycho Kanga (@Psychokanga) reported

    @lisdavies Live in a large regional city....took 13 weeks for Telstra to fix my home connection. Virtually every time I enquired as to the progress I was forced to go through a "check your connection" test ....so no surprises there for me

  • JessicaCGlenn Jessica Glenn (@JessicaCGlenn) reported

    @Telstra Hi Sean, I’m on the top plan, and have two other data services also on the top plan. So I need another service. I already purchased another service this morning, but it can’t be activated until I have it in my hands? So apparently I’m out of data with no option to remedy?

  • Tania64070685 Tania (@Tania64070685) reported

    @ScottMorrisonMP @narendramodi OH SCOMO DOI G TEA PARTY AS KEYBOARD WARRIOR, CLOSED ALLLLLLL TELSTRA OPTUS NATION WIDE, LAST YEAR AS VIC CLOSED FIRST, WE HAD TO CALL NATIONWIDE TO OPEN 3 SHOPS IN MELBOURNE, POLICE ALLLLL ON ,, NOT OH HOSPITALS, THEY CAN SHOW IMI CARD, RATTLE A TIN, OH THEY SPUT, SAY WTF

  • Pilote2021 Stephen Singleton (@Pilote2021) reported

    @SilverDuke1984 @DanielDictator1 Telstra ... They can shove their “let’s get vaxxed”phrase up the top of the phone screen. Unnecessary. All we ask is Just provide good service and don’t make us talk to people who can’t speak any English.. it’d not hard. You’re not in health. Stay in your lane! #Telstra

  • zvk10_mason MK26🇦🇺 (@zvk10_mason) reported

    @Telstra yeah like i said previously after being a customer of Telstra for over 10 years your service is **** & if I could get coverage in the Pilbara from another provider I'd never spend another fukn cent with Telstra & their useless merry go round they call service...

  • skwashd Dave Hall (@skwashd) reported

    @Telstra That's rubbish I asked a question, wait ages, then provide security info, wait some more, give up, come back later and follow up and then have to go through the security hoops again. I don't have all day to wait for customer "service".

  • EnoTheWonderdog An imaginary dog named (@EnoTheWonderdog) reported

    So @Telstra - Your Telstra TV box appears to thing that Qld time and NSW time are the same. Are you going to attempt to fix it or do we look for an alternative? It's not good enough.