Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 07/27/2024 02:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsten79939243 Kirsten (@Kirsten79939243) reported

    @Telstra after my brothers and I have emptied the house in April. I have offered to prepay for the service until then. Every other service provider has been fine to leave accounts in the name of the estate. No threats to cancel services. Telstra says “No” because “it’s our policy”.

  • Kirsten79939243 Kirsten (@Kirsten79939243) reported

    @Telstra My father died. I dutifully notified Telstra. Telstra requires the account to be cancelled or transferred. The account is my father’s home and internet service. The home is in a black spot for mobile coverage. I have asked Telstra to hold off on cancelling the service until …

  • LeeChrisAussie Lee🇦🇺Radelaide🩸Pureblood👌🏻⛓️👷🪝🔗🤙🏻🥾🍻 ✈️ (@LeeChrisAussie) reported

    @Telstra You flat out refused to let me pay a large amount upfront for a Sim plan, you said only direct debit for a new plan. You also allowed my identity to be used by a fraudster to buy a phone & set up a plan. Thats on my credit report 😡 You never charged them or fired staff for it🖕🏻

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    @BobNew8 The cable is absolutely not on our property. It’s ok, we’re leaving Telstra. Sick and tired paying for a service they refuse to fix ON THEIR END. It’s kind of an example how **** NBN is too. We’re only an hr from Melbourne, but we can’t connect and have to pay extra

  • TopHatOrTrilby Abe Pakatawhainu (@TopHatOrTrilby) reported

    @Telstra Your ad with all the Humvees and helicopters is mind-numbingly stupid and boring, it's way too long, it's on every single ad-break and the music is jarringly annoying

  • brianstandlick Antifa bleeding heart Union thug Brian Standlick, (@brianstandlick) reported

    @JaneCaro I haven't said it for a while but "You had ONE job malcolm" My internet is fine after years of bad internet and mucking around. I abandoned telstra (terrible) and then optus (better) and now have Aussie Broadband (excellent) after a recommendation from the guy working on the NBN.

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    Telstra turned up to tell us they’ll never fix the cable (again) we’ll have to get sky muster but after the umpteenth visit, they’re all plugging starlink & this last tech said “haven’t seen a mask in months, thought Covid was finished!” Yeh, not taking ur advice is a good idea

  • jaynelshannon Jayne Shannon (@jaynelshannon) reported

    @GregL2515 @JaneCaro I’ve contacted the ombudsman. Telstra has tried to fix my problem but the NBN says it’s not them. No wifi for 6 weeks.

  • von_herren Konrad Von Herren (@von_herren) reported

    @JaneCaro I'm with Telstra and paid significantly for a FTTP upgrade from copper wiring. My internet problem is in the past.

  • agvocate_au Lisette Mill - Agvocate (@agvocate_au) reported

    @landry235 @Telstra When I get the "we are improving services in your area" texts I'm usually down a black hole struggling to get 1 bar. But somehow texts from telco gets through. I ponder this.