Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 11/05/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMagic23 MsMagic (@MsMagic23) reported

    @Telstra I got a call telling me there are no iphone 11s was told the contract I signed I can’t have now. Was told I could get a 13 but not on a 36 month plan like I signed. I was offered nothing. This has been disgusting. I’m about to go to the media. I’ve been treated poorly #news #bad

  • MsMagic23 MsMagic (@MsMagic23) reported

    @Telstra Again no help! Just proving my point by telling me that as the staff member told me all iPhone 13s are on 12 or 24 months. But that doesn’t help me. I went in with a budget. This is just getting out of hand. I’m going to cancel everything this week and get refunded my two months

  • JayPHell1 Jay (@JayPHell1) reported

    @Telstra @jackbegbie How about you fix what you ****** up, you vandals?

  • ObeyAritally Obey Aritally (@ObeyAritally) reported

    @Telstra @Deevsy Telstra is the best service provider in all of Australia

  • christianharrup christianharrup.com (@christianharrup) reported

    @monsonflossy I’m sure they are doing a good service I’m not questioning that at all but on design terms the blame rests on Telstra a massive company with huge funds and resources and this is what they think is acceptable street furniture for the COS?

  • officiallysal ⓈⓀ (@officiallysal) reported

    @deluxe_tm This is ridiculous, @Telstra should be ashamed of themselves, call this customer service??? Customer waiting patiently for their phone and even started paying on the new contract when THEY DIDN'T EVEN RECEIVE THE PHONE YET!!! Honestly, pick up your game!!! Compensate the customer

  • MelindaPhillip1 Melinda Phillips (@MelindaPhillip1) reported

    @Telstra you ring your support line it’s close it sends you to your app and the app gives you an error. Not helpful when fixing my parents home phone message bank who are missing medical calls.

  • shusseina Steve (@shusseina) reported

    @Telstra How does a customer make a complaint with Telstra? | #PrivacyMatters

  • MsMagic23 MsMagic (@MsMagic23) reported

    @Telstra On yeah and it’s all going to cost me ALOT more money. I’m a carer for my daughter. She has her second brain tumour. So I don’t need this drama. I bought phones that stated they were in stock. It’s been almost 2 months. Not acceptable but too bad hey. I got screwed over big time.

  • lathiat Trent Lloyd 🦆 (@lathiat) reported

    @Telstra Can I report a broken phone tower without spending an hour troubleshooting? Westfield Carousel Foodcourt McDonalds. Broken 3 week ago and today on 2 phones. Wifi off. Force 5G On = works. Force 4G = broken. Switch back and forth and keeps working/breaking. 5 bars signal.