Telstra

Telstra Outage Report in Torquay, Surf Coast, State of Victoria

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Torquay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Torquay, Surf Coast, State of Victoria 12/03/2025 06:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Torquay, State of Victoria

Latest outage, problems and issue reports in Torquay and nearby locations:

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • AdemEve ADEM 💫 (@AdemEve) reported from Geelong, State of Victoria

    @Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • davelkelly Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, State of Victoria

    @Telstra Yeah, cancel my order. DM for reference number

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LetSleepingDogz Mac on tap 💉💉💉🌎 (@LetSleepingDogz) reported

    Is there a lengthy wait with connection to NBN at present? @Telstra Can I get things done before 25/2? What issues are there to be aware of? #nbnswitch 2/3

  • richardmissingh richard m (@richardmissingh) reported

    @TraceySpicer @Telstra I've never seen them do it without notice ....

  • zaxcl_ Levi williams (@zaxcl_) reported

    Telstra **** off stop asking me if I want data kys @Telstra

  • LetSleepingDogz Mac on tap 💉💉💉🌎 (@LetSleepingDogz) reported

    Down to the last 6 weeks before the final date of NBN switch. Reading lots of comments and still unclear whether there’s a real chance of achieving the stated download speeds. Leaning towards the mid point @telstra just for ease of transfer of business emails. Warnings? 1/3

  • donnaciccia Donna Ciccia (@donnaciccia) reported

    @TraceySpicer @Telstra @NBN_Australia I give people an N95 if they have to come in my house. Police came to our door just before Christmas to take a statement with no masks asked them to mask up & we will discuss outside. Mind blowing the poor public health messaging.

  • pattypellicano FatJettyBoy (@pattypellicano) reported

    @Telstra fix your mobile coverage ryde nsw 2112 bloody pathetic 😤😤😤

  • GuyJWhitworth Guy James Whitworth (@GuyJWhitworth) reported

    Hey #telstra so I’ve been on hold for 40 minutes trying to get through to you to sort out my bill that YOU have stuffed up YET AGAIN (funny how you always overcharge me but never undercharge me!!) UTTERLY ABYSMAL SERVICE! Answer your phone!

  • mezla Matt in Self-Lockdown (@mezla) reported

    @TraceySpicer @Telstra Telstra are A NIGHTMARE. They never admit fault, they make HEAPS of mistakes, and when they compensate you it's begrudgingly and too little too late, and only after you spend MANY hours speaking to 50 different people. DO NOT USE TELSTRA.

  • MoonlovingOt7 Em⁷ 🇦🇺💜 (@MoonlovingOt7) reported

    Telstra and Vodafone Also NBN If you let me down again………..

  • crumpetscalling Tracey- refined and kind. Yup it's possible! #ALBO (@crumpetscalling) reported

    @TraceySpicer @Telstra @NBN_Australia Then he has a voip. they have been phasing out legit landlines for a while now. I hope he has emergency assist? ( sorry i used to work there - telstra)