Telstra Outage Report in Trentham, Hepburn, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Trentham, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Trentham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Trentham, State of Victoria
Latest outage, problems and issue reports in Trentham and nearby locations:
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Emergency&BushfireKits
(@EmergencyBK) reported
from
Dales Creek, State of Victoria
@nat_ofoibles Oh wow, that’s how I felt calling this guy during the week, lucky he already knew, had reported it to Telstra, but they still hadn’t done anything. He was receiving half a dozen calls a day from ppl like me, asking why he’d called & hung up - poor guy😬😔
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Langdon
(@SWLangdon) reported
Moving to #Telstra #NBN and had our business internet cut off 7 days ago. Spent a week with good people at #Telstra trying to fix. Told today COULD be back by 8th JULY!!! Now the Victorian Lockdown. How much more can small businesses take?? Thanks @andy_penn @JamesMerlinoMP
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Cdbrown
(@BrowntownBrew) reported
@NSWGR8022 @MRowlandMP @Tony_Burke Just remember that this has happened because Telstra wouldn't structurally separate retail from infrastructure. To upgrade network NBN had to be created. Telstra offered to do upgrade only so they could set exorbitant wholesale price which ACCC wouldn't allow.
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💧John
(@astir0412) reported
@mana_sean I talked to skymesh they satd there was no restriction on speed apart from the academic connection Telstra certainly offered me 60 mbits so it is available I got a live Australian support person on the line it helps
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─Marie ִֶָ ࣪ ᥫ᭡
(@sooyaabadbitch) reported
noowww.... what ******** is up with Telstra the wifi... Is not wifi-ing????
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Fuad
(@fufuad_) reported
Seriously @Telstra what you gonna do about this? Is that because you have monopolized the market so you dont have the sense of urgency to help the customer?
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💧John
(@astir0412) reported
from
Margate, State of Tasmania
@mana_sean Don't take any **** from these people I put up with telstra for years If NBN provides up to 50 mbits you have a right to have access to it There is lots of competition
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aza
(@awrongdoors) reported
20 phone calls, 15 people, 2 engineers, 5 different stories. 5 different booking dates, error codes, scheduling issues. What's a guy gotta do to get NBN connected? @Telstra @TelstraEnt @NBN_Australia #ombudsman
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Dean Cohen
(@Deano336) reported
@ElsaJade3 @theage @henriettacook It is unconscionable for Optus to make a sale to an elderly gent seeking help with a Telstra service. Staff should be trained to identify signs of vulnerability (like his confusion on arrival). This is a social expectation in industries where customers become bound to contracts.
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mark mcdonell 🐅🐅🏆
(@mcdonellaussie) reported
@CrStuartJames @Telstra We use Southern Phone I on Optus Network she on Telstra, the call centres always in Australia. Always very helpful unless it’s a home internet issue but that’s another story! Still on BB with an option for wireless NBN
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Lee McCurtayne
(@mccurtayne) reported
I thought I would never be as frustrated with a service provider as Telstra, but I was wrong. There is a service provider (tongue in cheek) that pales Telstra into insignificance. Yes folks, the master of incompetence and obfuscation is now the NBN. The kings of broken promises.