Telstra Outage Report in Trentham, Hepburn, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Trentham, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Trentham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Trentham, Hepburn, State of Victoria
The most recent Telstra outage reports came from the following cities: Sailors Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Sailors Falls |
Internet | |
| Daylesford |
Phone | |
| Kyneton |
Internet | |
| Kyneton |
Internet | |
| Kyneton |
Phone | |
| Kyneton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Trentham, State of Victoria
Latest outage, problems and issue reports in Trentham and nearby locations:
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Emergency&BushfireKits
(@EmergencyBK) reported
from
Dales Creek, State of Victoria
@nat_ofoibles Oh wow, that’s how I felt calling this guy during the week, lucky he already knew, had reported it to Telstra, but they still hadn’t done anything. He was receiving half a dozen calls a day from ppl like me, asking why he’d called & hung up - poor guy😬😔
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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R A C H E L E
(@RayeCharles) reported
@Telstra thank you for disconnecting my nbn service at 7:30pm on a Friday night and not providing any support services for me to contact until Monday morning at 8am. This has been an ongoing issue since February and it’s still not rectified. Disappointing
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Ken.
(@vaughan_k) reported
@Telstra @victornorthhead @Optus Once again conflicting information as the website says you have to fill out a form to turn off voicemail. But of course the stores can help with issues on the app even those they usually tell you to contact the call centre.
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ⒸⒿⓁⓍⒶⒺⒻⒺⓌⓌⒿⓀ💉💉💉
(@justin_lister) reported
@Telstra No I didn’t want to roam today.. My phone in / has been flight mode and only using wifi. However roaming app says 22mb data. So I’m confused how can possibly have used roaming data when not connected to network. Other than separate mobile wifi hotspot.
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Just a Dicky Beacher
(@dickybeacher) reported
@Telstra what is your email address? I am not a customer so cant sign in to your wanking message system online. I need to send you a copy of my power of attorney for my mother and if you want payments I suggest you give me the email address
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Kylie Woods
(@KylieWoods3) reported
I am glad I have kept the home phone, it is a cheap source of entertainment. Today, a man pretending to be from Telstra (not a customer) wanted to speak to the main user of the internet. My 14 year old son? I replied. To which he told me I'm a really stupid person and hung up.
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Colto Fox
(@coltofox) reported
@OtterBoiMilo I didn’t have yours either. ;w; I couldn’t download anyone’s photos from @googlephotos due to the poor connection to it over @Telstra FTTN NBN that would time out at the time.
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chunnota
(@chunnota) reported
@iamwhoiam63 @OzraeliAvi @VictoriaPolice okay so if Avi can convince Telstra to give over protected customer data and it's the same person, what is to time going to tell then? will you admit avi has been conning you the entire time or just drink whatever bullshit flavoured koolaid he gives out next?
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Jonathan Walsh
(@JonathanJWalsh) reported
@ProclivityTwo @PrinceISname Also set up 2 goals. I’m not pretending it was his best game by any stretch. But I don’t think he was anywhere near our worst. And I don’t think it helps if things are stagnant in front of him. According to Telstra tracker he covered more ground than anyone else.
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Ken.
(@vaughan_k) reported
@Telstra #poor performance and #CustomerExperience when I couldn't even get assistance from staff to turn off voicemail as I was told to go to the website and app, ah the reason I contacted staff was because the website and app was useless. 😠😠😠👎👎👎
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森森
(@yidashengli) reported
is it just me or is the Telstra network noticeably worse than Optus around the city