Telstra Outage Report in Trentham, Hepburn, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Trentham, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Trentham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Trentham, Hepburn, State of Victoria
The most recent Telstra outage reports came from the following cities: Sailors Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Sailors Falls |
Internet | |
| Daylesford |
Phone | |
| Kyneton |
Internet | |
| Kyneton |
Internet | |
| Kyneton |
Phone | |
| Kyneton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Trentham, State of Victoria
Latest outage, problems and issue reports in Trentham and nearby locations:
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Emergency&BushfireKits
(@EmergencyBK) reported
from
Dales Creek, State of Victoria
@nat_ofoibles Oh wow, that’s how I felt calling this guy during the week, lucky he already knew, had reported it to Telstra, but they still hadn’t done anything. He was receiving half a dozen calls a day from ppl like me, asking why he’d called & hung up - poor guy😬😔
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🌱💧jacqueline leith
(@onewomantwocats) reported
@chrismurphys @Telstra Sounds similar to my experience a couple of weeks ago for my dad. 90 mins, ended up being sent a new modem, didn’t fix the landline, he doesn’t have the internet anyway. Went into a @Telstra store to be told needed new phone. Problem fixed itself without a new phone. #TelstraSux
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David Whittingham
(@DavidWhittingha) reported
Hello Telstra, any chance of keeping my internet going for more than a couple of hours at a time? Since the NBN arrived it’s been a heap of ****, unlike before, when it worked great.
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Beowulf
(@the_outraged) reported
Is this just me? NBN sign up... @tpg sent the modem to the wrong address & then tried to activate the account 2 weeks before agreed - so cancelled @Optus assured us the modem would arrive Tuesday (as we're moving) - looks like 23rd now. So will cancel this too. @Telstra next??
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GrumpyPantsHS
(@grumpypantsHS) reported
@Telstra 80 minutes and waiting via online chat. 1 month since paperwork submitted in store. Can I get some help please
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SUMMER BLUE
(@bluemoonmonday) reported
@chrismurphys @Telstra @andy_penn I've been telling you #telstra has major customer service issues
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Old Croaky ❌
(@OldCroaky) reported
@BillyFosterPics Absolutely. Anyway glad your problem finally resolved. I’ll with sharing that during the last call I had with a Telstra call centre operator there was a real-life barking dog, no kidding. I found it difficult no to laugh, I didn’t want my call to used at a staff training session.
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David Shackleton
(@eventrical) reported
@Telstra @edenjlee I'm a Telstra customer. Some of my worksites use Aussiebroadband, and that company seems to have no trouble providing staff via phone for technical support. How is it that the giant that is Telstra isn't able to do the same? Makes me want to leave despite 20 years with Bigpond
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John Kerby
(@JPKCFO) reported
@Telstra I have been on hold for an hr te my ADSL. Download 1.2mbs & upload .36mbs. Tried using the text messaging same result. No one can help. The CEO needs to be held accountable for this pathetic service.
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David Shackleton
(@eventrical) reported
@Telstra I'm glad you agree that it's odd. I have tried MANY times and MANY hours on the useless chat trying to find a support agent that understood. One chat agent took 1.5hours just to respond to my answers of name and date of birth, & the total time spent on the chat was nearly 8hrs!
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The_Aussie_Damo
(@Damofegus1) reported
@Telstra I have tried to be patient but 4 days later and 4 different occasions of having to repeat my issue over and over via a chat box window is driving me up the wall. The chat box is not working for customer service, they don’t get back to me for 30mins each time!