Telstra outages and service status in Tumut, New South Wales

Problems in the last 24 hours in Tumut, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tumut, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Tumut, New South Wales

Latest outage, problems and issue reports in Tumut and nearby locations:

• 
  AL Rurenga (@ALRurenga) reported 32 minutes ago from Tumut, New South Wales

  @Telstra Hi Megan, I noticed a refund form re prepaid services to be completed by 20 October 2020, which takes 6 weeks or so to generate a cheque. Would you be able to find out how the prorata refund is computed & whether I will be able to keep my number of the iPhone. Thanks for yr help

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CryptoVegeta (@opieaccount4) reported 1 minute ago

  @wilmsfront @VoteLewko @user26194736 Theres some DEI hire who said "lets use telstra for the main service and the backup!"

• 
  SydneyCityTV (@SydneyCityTV) reported 2 minutes ago

  Talk about a wild coincidence. On 702 ABC Sydney this morning, there was a brief problem linking up to the newsroom for News Headlines at the start of Mornings. The lead story? The Telstra outage!

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 3 minutes ago

  @heidimur This isn’t just about Telstra. We saw similar issues with Optus. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backups that share the same points of failure.

• 
  Jazzy J (@JizzyJ81) reported 4 minutes ago

  @JacintaAllanMP Bad day to be a Telstra share

• 
  Ded Putin (@TheWoof_Grrr) reported 5 minutes ago

  @robertveneziano @heidimur Sure but hundreds of thousands of Australians own Telstra and she cant raid their investments becoz her government is ****. Why isnt their built in redundency to the system? Everything with this ALP gov is excuses for why they **** up.

• 
  Australian Patriot. (@JimThom90458694) reported 5 minutes ago

  @NoticerNews From the 90's Telstra plan has been shedding technical jobs. First their engineers then the technical officer, next the technical trainers, then the technical support staff. Keeping marketing people then their jobs to contractors. Control switching equipment system to India.

• 
  STOhappy (@OhappySt) reported 6 minutes ago

  It's believed a lady in South Australia died as a consequence of not being able to get help on 000. An investigation is underway. The CEO of Telstra is supposedly returning to Australia from an overseas holiday early tomorrow morning.🙄

• 
  Ala (@Ala5py) reported 6 minutes ago

  @QBCCIntegrity Hate to sound like a conspiracy theorist, but China sends over a nuke missile one day as a threat and the next day Telstra goes down 🤷 and no one knows why. Except Telstra and the government.

• 
  Lucas | 🇦🇺 (@TheBlackWallaby) reported 7 minutes ago

  @JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.

• 
  Secretary Dead Parrot Society (@MyFirstCousin) reported 8 minutes ago

  Bananaby accuses China of causing the Telstra outage. I believe Pauline Hanson did it.