Telstra

Telstra Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 12/28/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • Kris_Intello Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, State of Queensland

    @ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentFord26 Brent Ford (@BrentFord26) reported

    @BrettDwyer1 It should only matter if you were a telstra customer. I see your grievance but!

  • AChristie221 Alastair Christie (@AChristie221) reported

    @Telstra You mean the unusable chat system? I want to speak to someone on the phone. And that person needs to actually be able to resolve my issue, not just book another technician appointment that'll get cancelled without anyone telling me.

  • graeme_horner Graeme Horner (@graeme_horner) reported

    @Telstra we lost our NBN service and residential phone line on 1 Feb 21. #INC13246752. I have since wasted hours trying to get the problem fixed. Your 'service' is astonishly bad. Yesterday you sent me an invoice for February, when all I was expecting was an NBN technician. SOS.

  • bazlotus Baz Richardson (@bazlotus) reported

    @Telstra Just spoke to Telstra tech team and was told there is an outage at 3205 since 9/3 and will be rectified on 15/3. Surely this isn't true? I have been using the 4g backup for about 2 weeks and have just had a data top up. I suspect the issue is just me?

  • lukedurbin Luke Durbin (@lukedurbin) reported

    @TMFScottP @Telstra Any reason you need to be on Telstra? Plenty of cheaper options with comparable internet and actual customer service.

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @Neilhoh @Telstra Ha. Their social media team is very good. They don't always have the power to fix, but can't fault the responsiveness, to be fair. They're always helpful. I'm not sure if the Smart modem is a dig at me, Telstra or the modem though :)

  • DiamondCarpetC2 Diamond Carpet Cleaning (@DiamondCarpetC2) reported

    @Telstra I'm talking to someone now but he wants us to wait 24 hours to see if you fix it. That's not good enough when our clients can't call us.

  • Mario_Seags #BustForCust (@Mario_Seags) reported

    @mattymoy__ Find somebody to share with, that's what everyone else does. Preferably somebody that is a telstra customer which can get the price down again

  • Robbie74365522 Robbie Bateman (@Robbie74365522) reported

    @BrianLeahy11 @Telstra Hopeless isn't it. I can listen to the radio in the Ute where ever I go but can't make a simple phone call. The only phone calls that work are the bloody telemarketers. Piss them right off and free up our signal

  • guruschmoo Guru Schmoo (@guruschmoo) reported

    @Telstra When i call, I'd like to speak to an actual human being and not get cut off for your self service option. Your service is shocking