Telstra Outage Report in Welshmans Reef, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Welshmans Reef, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Welshmans Reef and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Welshmans Reef, State of Victoria
Latest outage, problems and issue reports in Welshmans Reef and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Old Croaky ❌
(@OldCroaky) reported
Thanks to their customer service I’m no longer a @telstra customer. But they have sent me an e-mail wanting to confirm my previously authorised account contact person. The trouble when you give your details to these big badly managed companies, they never delete your details.
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Furry Urbanist in High Vis
(@lanson_the_wolf) reported
EggRP stream later tonight, stream should be smooth cause I went from 1mbps Upload to around 18mbps up just by changing my router from a D:Link one to a Telstra Gen 2, mind boggling cause it's the ISP routers that are usually bad
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Lars Klint | 🥑🧑🌾🚜
(@larsklint) reported
Me: I'd like to pay a bill Telstra @Telstra: Sure, log in to pay. Me: Acc is missing from my profile T: Use this link Me: It redirects to a login page T: Okay, call us Me: Now use your app? T: Yes, you get priority service Me: Login in the app is broken T: Use the app .... FFS
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Alan Katzmann
(@Katzo60) reported
@tdclancy @Telstra I got a card in the letterbox. I would contact your service provider to check.
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mister d00bie
(@d00bie) reported
really enjoying the arduous process of trying to resolve an issue with @Telstra. special mention to the chap today who told me the reasoning behind their decision to assist no further was simply “we don’t want to”. would love to hear the recording of that call. 😑
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Im a blind trust..
(@larajay66) reported
@FlogWarrior Telstra are reprehensible. They wouldn’t accept an enacted POA too or cancel my mothers phone. They can suck it for the $183 they said we now owe. Straight to the ombudsman
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peeela 💉💉💉💉
(@peeela) reported
@Telstra 2.5 hours to *upgrade* a service is pretty shocking, even for you.
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Emily Stretch
(@EmCharlotteAnn) reported
@Rawalak_Farms @Telstra We’ve done Starlink too and I love it but it doesn’t solve the issue of no reception in a phone call required emergency. Nor does it solve the issue for our entire area struggling with internet needs outside home areas.
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Sette
(@cinquecento62) reported
@Robs_au @kellulz @Telstra Yeah but that’s all through them and that stupid app that I can’t log in to. Every time we think we have a solution… bugger all actually happens. Ombudsman time me thinks. Well it will be if nothing happens today. Currently on hold…Again. Any wonder #robodebt was catastrophic
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Cheryl Koch
(@cheryl_koch_) reported
@Telstra your chat support took 21 minutes to answer the following: “Is it possible to set up call forwarding from a Telstra mobile on my account to a landline remotely, that is, without touching the actual mobile device?” in the negative.