Telstra Outage Report in Welshmans Reef, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Welshmans Reef, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Welshmans Reef and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Welshmans Reef, State of Victoria
Latest outage, problems and issue reports in Welshmans Reef and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧🌊 delphi
(@delpjm) reported
@AmyRemeikis So you are most likely on FttN(ode) and if in older location quality of the copper line and not just the distance would be a problem. You could try 4/5G home wireless plan from Optus/Telstra/Vodafone instead.
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💧🌳🇺🇦 Peter Campbell
(@peterc_150) reported
@AmyRemeikis Keep harrassing your retailer (e.g. Telstra, Optus) to get the cabling checked an fixed. Lodge a complaint with the ombudsman. I had a problem that went for weeks until a tech guy fixed problem with cable/hub in the street. The call centres don't see these problems.
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Huw - Short for Huuuuuuw
(@Huwro_Science) reported
@Telstra @rescuehorseneah How come the scammers have better roaming services than Telstra? Been trying to contact for and fix for a week to enable SMS roaming but you keep saying "check the SMS code we sent"
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Sean Robbo - I have Q fever idiots, not fkn Qanon
(@Seldomsean63) reported
Did we just get space invaded as power went off for about an hour & now it is taking forever to load up on the internet & my Netflix on Telstra TV & getting blurry poor quality TV picture ? @Telstra ? Internet super slow on computer ? #Justsaying Always happens in the movies ?
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Pam Swanborough
(@NettlePot) reported
@Telstra Hi Sven. it's not going well. First they said i could get international roaming on my prepaid account 🤯 Then they said I could call overseas from Australia🤯 I'm currently retraining your support staff in your own products🤯
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Noel
(@kranknm1) reported
This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service
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Maria, Comrade Ghost
(@oberonsghost) reported
@Telstra Thanks and that’s all understood, but is Telstra being at all proactive in involving law enforcement agencies, given that scammers are clogging your network and ripping off some of your most vulnerable customers?
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Noel
(@kranknm1) reported
@AmyRemeikis Current download speed just on 90mbps upload on 50mbps via Telstra hotspot rarely have problems even when travelling all over the country 80gig limit for $65 a month
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Tanya Husbands
(@tanhuzzy) reported
@Telstra It has been particularly bad since power outage on Friday 6th May
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Elizabeth Jurman
(@lizjurman) reported
@AmyRemeikis Yes check the connection...and the modem. It shouldn't be terrible 1km from the exchange - is that where the NBN connects to your copper line? Consider mobile broadband - Aussie Broadband, Vodafone or Telstra for three. Good luck.