Telstra Outage Report in Welshmans Reef, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Welshmans Reef, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Welshmans Reef and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Welshmans Reef, State of Victoria
Latest outage, problems and issue reports in Welshmans Reef and nearby locations:-
Dave Hall (@skwashd) reported from Newstead, State of Victoria
For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
Dylan Walkden (@DylanWalkden) reported
@bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.
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AJ (@iamnotshouting) reported
@Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.
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TC50730 (@tc50730) reported
The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.
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Dom (@ItsDoonby) reported
@Jaywalking_rn @freud_schaden I think telstra and commbank have been generally successful. Privatising natural monopolies for a short run sugar hit of cash is immensely stupid though
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Joe Roosters (@joeroosters) reported
anyone else watch kayo on a telstra TV and sound just randomly goes up and down
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slickrickulous (@slickrickulous) reported
@MarkDando4 @k_eagar @c_s_wallace Sorry but Telstra sat on their copper network for decades and did nothing with it. Australia would still be on ADSL if it wasn't for NBN, and only have 5G because mobile sector actually has some competition.
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Cust Service Ratings (@csscoreboard) reported
Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly
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bower | OG777 🇦🇺 (@turntablekungfu) reported
@Telstra Not unless you can find what the solution to the above issue was
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bower | OG777 🇦🇺 (@turntablekungfu) reported
@Telstra @WassimMuna Having this exact problem right now..
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Frost Farms (@frost_farms) reported
@IngridHarrison @Telstra Haha yeah, honestly terrible service