Telstra

Telstra Outage in Welshmans Reef, Mount Alexander, State of Victoria

 Problems detected at Telstra

The latest reports from users having issues in Welshmans Reef come from postal codes 3462.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Welshmans Reef, State of Victoria

Telstra Outage Chart in Welshmans Reef, Mount Alexander, State of Victoria 07/31/2021 23:30

July 31: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.55% Internet
  • Phone 22.98% Phone
  • Wi-fi 7.14% Wi-fi
  • E-mail 6.28% E-mail
  • TV 2.24% TV
  • Total Blackout 1.81% Total Blackout

Telstra Outage Map Near Welshmans Reef, Mount Alexander, State of Victoria

The most recent outage reports and issues originated from Welshmans Reef.

AustraliaWelshmans Reef Phone
AustraliaCampbells Creek E-mail
AustraliaChewton E-mail

Telstra in Welshmans Reef, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Welshmans Reef, State of Victoria

Latest outage, problems and issue reports in Welshmans Reef and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • hariyellapu HARI YELLAPU (@hariyellapu) reported

    @Telstra @Telstra This is a highly unacceptable thing. There was no mention of international roaming being not available in prepaid. All your help articles show them as available in telstra app. Not expected this from one of largest carrier of our country.

  • hariyellapu HARI YELLAPU (@hariyellapu) reported

    @Telstra Does this mean i am left out in dry with no network coverage while i am overseas. Please help me out with a link to get some coverage even if its postpaid

  • hariyellapu HARI YELLAPU (@hariyellapu) reported

    @Telstra Actiavting International roaming pack on Telstra prepaid is a nightmare. I am trying to activate from last two hours but had no luck. I never faced this issue on other carriers. Please help

  • vxyr1x TNA vxyr (@vxyr1x) reported

    @Telstra fix ya ****** internet pls

  • ScepticalAussie Fully 💉 🥇 #Assange (@ScepticalAussie) reported

    @StuDiligence @Telstra I’ve stayed with Telstra for that reason bcos I am out of the city and don’t want to wait if there is a problem.

  • StuDiligence Stu Diligence 💉💉 (@StuDiligence) reported

    @ScepticalAussie @Telstra Yep. I once had a situation in dial up days, not a Telstra customer, but Telstra owned ALL the lines.. were splitting phone lines between houses (pair-gain) in brand new estate, making broadband impossible. Wouldn't take my call.. Not their customer!

  • ScepticalAussie Fully 💉 🥇 #Assange (@ScepticalAussie) reported

    @Telstra I don’t know. I don’t think it’s a smart one. This is terrible timing. And the updates are so frequent and ongoing.

  • CastleK73020324 Castle King (@CastleK73020324) reported

    @Telstra @TelcoOmbudsman Telstra, I am a disabled person with proof I have adhered to a payment arrangement to access my email, yet no-one can help me restore it. NO-ONE. I could potentially be homeless due to this glaringly obvious error but NO-ONE will respond to my complaints.

  • CastleK73020324 Castle King (@CastleK73020324) reported

    @Telstra Welp, Telstra CM have not only gone ahead and cancelled my email access but they have cancelled my CUSTOMER ACCOUNT, Brandon. Despite my b&w PROOF OF PAYMENT. Yes, Ombudsman, this is how well they are serving the community.

  • benjmiles BenMiles (@benjmiles) reported

    @Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.