Telstra Outage Report in Wunghnu, Moira, State of Victoria

@janice_martin5 3 hours just a little less time then it would take to get someone at Telstra to talk to ya. (Not necessarily the person who could help that would be 3 days if ya lucky).

@CrStuartJames @Telstra @Foxtel @kayosports Ask these guys for a hand @FOXTEL_Help they have sorted out many issues the idiot @Foxtel customer service people OS cannot do or will not do and do not care or even try to understand any more. I no longer use @Telstra or @Optus because of the call centres.

@TPG_Telecom It has not worked the two times I've moved and both times I've had to be contacted. Unfortunately it was a very long call to get to not sending me a modem. I've already got a bundle of unopened TPG, Optus and Telstra devices I've been sent over the years and never needed. 😓

@Telstra this is day 3 and still no solution for my issue, no communication, nothing. If someone doesn't call me from Bondi junction Telstra store ASAP I'm going to move my business to Optus

@Tyr_VY @Telstra Telstra sucks *****, I had to go with them for broadband in my last flat. The other side of my street had NBN... It took them weeks to set me up too, I ended up getting a 4G dongle in the meantime which was actually quicker so I kept it...could consider that?

@Telstra the Lennox Head community could really use your help reinstating mobile phone coverage we have major evac operations there and all communications down for past 5 hours

@Telstra Just for people to understand. I own a phone. I join telstra. Pre paid and pay my bills on time. I get txt msg threatening to cut me off. I have a 13 yo son still on telstra. I call the call centre multiple times they say it’s a auto message don’t worry. 5hrs on support today

@Telstra First call at 10:20am so far 5 hours to resolve a simple issue

@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

It's not Telstra that owes businesses compensation for the TAS communications - internet AND phone outage, It's #PeterSookGutwein and the TAS government doing the roadworks where the cable was cut.

@Telstra Well you might escalate the issue on behalf of other online callers, including to whomever oversees the @Telstra ‘customer experience’ so such a toxic error doesn’t escape internal review processes in future. Repeat messages need sane intervals, not ear ache nagging.

@CB172 @TelstraPurple Yes!! ☝🏼☝🏼☝🏼 Will NEVER deal with Telstra again! Ever!!