Telstra Outage Report in Yallourn, Latrobe, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Yallourn, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Yallourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Yallourn, State of Victoria
Latest outage, problems and issue reports in Yallourn and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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🐅🏆 TraralgonTiger 🇦🇺🍺
(@TraralgonTiger) reported
from
Traralgon, State of Victoria
@Kareeming_1 @murzo_4 Got this same **** a few months ago with a Foxtel Now overcharge. Got sick of the BS, logged an issue with the ombudsman and got refund within two weeks. It was like the Telstra operator was dealing with 10 calls at once
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Triveselo
(@triveselo) reported
@simonahac @CGWJS54139911 @Telstra So I'm guessing you spoke to the offshore team. Phone back, lodge a complaint. It doesn't matter where you end up, every consultant at Telstra must take complaints. The once you have the complaint reference number call the TIO and complain there too.
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Kat Barclay
(@KatBarclay2) reported
@simonahac @Telstra Aussie Broadband mate! Great nbn provider & hopefully in your area. I use them as a backup service for when Telstra out (such as right now!). Unlimited data & far cheaper.
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🤐😶I will not be silenced
(@Kazz201) reported
@Telstra @darlingcat Hi Telstra, still waiting on responses to my issue from weeks ago. Is it policy to ignore so that people find other ways to work around? Asking as a share holder.
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Kurisu
(@kurisubrooks) reported
Such a painfully bad automated scam call today. “Hi this is from Telstra Corporation. Your internet connection will be suspended for the next 3 months because it is being hacked by some overseas people—“ I hung up lol
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Kim
(@kim_macca) reported
@craig_troth None whatsoever... they preach 1 thing & practice another. I formally complained 5 times & on 2 separate occasions to Michael Ackland (Telstra Consumer Executive) no response to my complaint from the boss. @Telstra just doesn't care, but they are happy to take your money!
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💧simon holmes à court 💉
(@simonahac) reported
i should say that @telstra's SM team messaged me and had this sorted out very satisfactorily within the hour. it would have been cheaper for them, and a better experience for me, if their app had a "buy data pack" or "upgrade" buttons — or if phone support was better trained.
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Mike Honey 💉
(@Mike_Honey_) reported
@simonahac @Telstra this doesnt seem possible - I've never gotten through a call with them in under 90 minutes
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Vinod Mishra
(@iVinodMishra) reported
@Telstra Just to update on this thread, no one showed up today either. Neither was I informed in advance. This makes it a sixth appointment for which no one showed up. Twenty days without broadband, and @Telstra is of no help. I am done with #Telstra. Terminating account. #EnoughIsEnough
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Darth Dane
(@DaneSandeberg) reported
@simonahac @RonniSalt @Telstra Yeah, that sucks, but it's not like you can't make it happen.
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KRS
(@KelStewart84) reported
I’m now on day 3 of trying to get @Telstra to take my money in exchange for a service and they’re still unable to do so. I’ve spent maybe a grand total of 8 hours repeating myself to get something relatively simple done. It’s actually amazing how bad this experience has been.