Telstra Outage in Yinnar, Latrobe, State of Victoria

@Sam123Price @pudlet37 Always relied on Telstra's time service 1188. "At the third stroke it will be..."

@GregGibbo28 Was it a verbal threat on telstra app or did you lodge a complaint online with ombudsman?

@Kareeming_1 @murzo_4 Got this same **** a few months ago with a Foxtel Now overcharge. Got sick of the BS, logged an issue with the ombudsman and got refund within two weeks. It was like the Telstra operator was dealing with 10 calls at once

@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts

@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support

We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.

@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen

@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

@Telstra The Services arent displaying on the Telstra app!! It keeps coming up with "something went wrong"! Fix this problem an fix it now!

@telstra we’ve been getting garbage speeds all day, have rebooted the modem several times and it keeps getting worse. <2mbps. Any explanation?

@Telstra @186baaa97958443 Typical response Telstra. Not good enough! It’s your job to check and fix.

@WSOGal @hecivan70 @wests_glory Nah this will work out better. The problem with the victory game last game was due to a Telstra outage, it wasn’t the fault of the broadcaster. There’s been one or two little problems, fox was the same. It’s the nature of broadcast streaming. What they are doing is a world first

@186baaa97958443 @Telstra Telstra are the worst.

@Telstra I run an emergency after hours service working from home. Over the last 4 days my internet has dropped out over 80 times while I am dealing with emergencies over the phone and need the internet to access files and details of clients. I am $600 in credit

@Telstra well the 5G internet at home is a bust. Modem can't even pick up 5G when Samsung S20+ 5g in same location has good 5G signal and speeds in excess of 190/35Mbps. Tried a few locations all the same result with phone tested sitting on top of unit. Expected better

@Telstra How did come we invented internet, and yet still have the worst? One-word answer, "Telstra"

@Telstra Internet not working. Is there a problem or outage????

@Telstra There was one open a few weeks ago but I was told they couldn't assist. The current case manager opened up a new fraud complaint to try to get fraud tagging/any credit damage removed off my account - she said it was the only way. This just keeps going around in circles.