Telstra Outage Report in Bencubbin, Mount Marshall, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Bencubbin, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bencubbin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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elwoodfan
(@elwoodfan) reported
@telstra Your message help is the the worst. Family has 3 phones with mobile speeds of <1 Mbps and they are trying to say the issue is at my end. It is a network issue in Elwood 3184.
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Susan Lamb
(@sklamb2) reported
@Telstra Yes, I have been having broader connectivity issues. That is why I was trying to use Telstra’s troubleshooting facility, which requires you to create an ID. That process failed to send the verification email, so I couldn’t troubleshoot. Then both support numbers hung up on me.
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choosing
(@choosing150) reported
@noplaceforsheep @Hirst2Hirst Last time I went to a Telstra shop - many years ago - I was really annoyed about something or other and ranted on. Mid-rant I thought, **** I'm with Optus, announced "I've had enough of this" and walked out. Didn't admit I'd been having a go at the wrong company.
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lynlinking
(@lynlinking) reported
@poornhonest I agree with you & keep the wrecked NBN , they wrecked Telstra so keep what's left , hands off selling or destroying Medicare, also how many Public Hospitals are in trouble MSM won't report , I know of a few
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Rebecca L. Caygill
(@RebeccaLCaygill) reported
@Telstra why is it so hard to to talk to someone on the phone??? The stupid automated voice crap I've had to go through 3 times just to be told "follow the link to our website" before being cut off has me in tears! I've paid my bill twice. I need a refund. Who do I talk to???
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra could learn a thing or two about customer service from @AussieBroadband
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IceGecko
(@GeckoIce) reported
@Telstra Official worst tweet of all time.
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Grumpy old sewer rat 🐀
(@RayWhitehead) reported
@Telstra I find it concerning that Telstra seems to have got rid of Aussie call centers. Had a complaint and they sent it offshore to the Phillippines.
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Jubbsy
(@Jubbsy24) reported
@andy_penn it’s been over 7 days from the point at which my Telstra case manager promised to call back after a already protracted fortnight of being ignored and shuffled around. As CEO, can you let this long term customer know the secret to actually getting a reply?