Telstra Outage Report in Charleston, Adelaide Hills, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Charleston, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Charleston, Adelaide Hills, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charleston, State of South Australia
Latest outage, problems and issue reports in Charleston and nearby locations:
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John Smith
(@andrewt392021) reported
from
Adelaide, State of South Australia
On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !
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Brad Fitz
(@thebradfitz) reported
from
Adelaide, State of South Australia
Hello, this is Kevin from Telstra, I hope you’re having a wery wery good day. I see you’re having internet issues. Yes Kevin, I am (proceeds to tell Kevin life story) Beep beep beep… Seems Kevin didn’t want to know my issues
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sportsindustry
(@footyindustryAU) reported
from
Adelaide, State of South Australia
@johnsonleung @oethesaint @Tenash921 My understanding is that the afl website and associated network are Telstra assets. Telstra recieves all the advertising profit.
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Ken Mah
(@kenmaharchitect) reported
from
Adelaide, State of South Australia
Our pm is doing a good job with fostering good relations with countries around the region including our pacific neighbours. But? Why do we have to pay Telstra, a private company, to help keep Huawei out? This is not fair competition, it has anti China components and unnecessary.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@lawrepforjesus @amandajanewd Micro management who use systems & QPI's to spy on you (Every screen is monitored, every device is monitored, if you fail to switch activity codes you get a please explain). Telstra & the banks do the same - they employ people to spy on others. Then they bully you out.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???
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Shelley Roylance
(@RoylanceShelley) reported
from
Adelaide, State of South Australia
@TraceySpicer @Telstra @NBN_Australia That’s terrible
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.
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Hyper
(@HYP3RSTRIKE) reported
from
Adelaide, State of South Australia
Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@VooDooRoo @LPOGroup So many LPO's think that they may earn money only to close down the track. There are plenty of Telstra licensed shops with similar tales.
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Luke Strudwick
(@luke_strud) reported
from
Adelaide, State of South Australia
@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.
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mr dom
(@iammrdom) reported
from
Adelaide, State of South Australia
@BoostAus Question: will 5G access to the Telstra network continue after the trial or will there be a higher charge to stay on 5G?
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Caz
(@AltoCarol) reported
from
Adelaide, State of South Australia
@Telstra - your so called Gold VIP help message service is failing miserably. Either employ staff who can understand a basic problem or don't bother. All you've done today is waste my time.
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Liam
(@lateniteliamttv) reported
from
Adelaide, State of South Australia
@Telstra I cannot reach out because the person who's name it's under is currently overseas so I cannot access the account. I have however troubleshooted the network with IT professionals, an ISP professional and performed every single step that would be provided to me by Telstra support.
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Lady Pooh ( Crazy Sewer Rat )
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@grumpyofglenvar @DougCameron51 Think one of the first was Telecom (Telstra) everything dropped - Good Service & Lots of Sackings..PrivATISATION is a Virus!
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@scottyisrocky @KleinRevd Back in the day Telstra had a $35 Service Guarantee. We were told not to offer it. Amazing though how people would stop complaining though. Good luck with Services Australia.
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@safm_adelaide Might want to say to Mark Soderstrom that having some tolerance, patience & understanding around mobile phone issues might be needed. Particularly when @Telstra pay to advertise on the show literally 10 minutes after his beef about customer service on air 😳 🙄
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Just_BeL
(@HeReTTiK) reported
from
Adelaide, State of South Australia
Of molecular cells these ***** are in China now their not in Australia their now based in China I can't even get out of bed today iv got a headache and my whole body is heavy I kid you not they ate trying to kill me you published my private number ***** why ? #telstra #help
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Liam
(@lateniteliamttv) reported
from
Adelaide, State of South Australia
@Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Liz
(@e_liza13) reported
@Telstra you cut off my mobile service yesterday with no warning, I am unable to make calls, sent sms, use 4G. Your Telstra 'experts' tell me that it is due to a system migration and could take up to 45 days for a resolution, how is this acceptable service?
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Jacqueline
(@jacdpaula) reported
@Telstra You guys are the best. No progress whatsoever. I haven’t downloaded tiktok yet tho, so there’s still hope. A piece of advice: always have you contact info up to date. Never thought it would be this hard to get my @instagram account back.
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Sai
(@sairocks4u) reported
@Telstra Hello there. I'm not able to connect to Internet. I just called Telstra support and I was told there's an unplanned outage atm and will be fixed only by 24th. I live in Dandenong North. Any chances of getting it fixed sooner please?
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Justine 😷
(@JLK19569) reported
Hey @Telstra when is internet going to be fixed in Sth Caulfield? A locked down weekend without internet is one thing, but we operate 3 businesses from home and this is impossible!
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Sean
(@spor0616) reported
@Telstra - your level 2 team are exceptionally slow at resolving an ongoing issue with porting my mobile number. Cannot even get a timeframe for problem being fixed. Disgraceful customer service. #telstra #crap #disconnected
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Rad Shaz
(@rad_shazz) reported
Doubt I will be able to stream tomorrow night, the internet at my house keeps cutting in and out, Telstra believe it's a problem with the line and they are sending a technician out during the week, fingers crossed it's an easy fix for them 🤞
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Liz
(@e_liza13) reported
@Telstra I sent you a DM with the details and I am still without service and have been for 2 days. I am very inconvenienced by this incompetent service!
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Nathan T W Smith
(@ntwsmith) reported
@Telstra The continue button never becomes active, or it tells me to log in first, which I do, then the continue button becomes inactive again.
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Lenna Leprena ⭐️⭐️⭐️⭐️⭐️
(@LennaLeprena) reported
@drew_keychange @rick_rampal Belong...el cheapo Telstra...using all Telstra infra, so usually good as gold...so much crap trying to load onto every page you open these days that it can't possibly function properly...the recipe sites etc just hopelessly compromised with ads, impossible to use them these days.
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Robert
(@BidgeeWagga) reported
@emmamariehorn Have been getting them on my iPhone 5-15 times daily but have been the ‘voice Mail’ scam. Just overseas scammers buying throwaway numbers and using a bot to mass spam. Telstra seems slack at addressing the issue.