Telstra Outage Report in Charleston, Adelaide Hills, State of South Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charleston, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Charleston, Adelaide Hills, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide and Basket Range.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charleston, State of South Australia
Latest outage, problems and issue reports in Charleston and nearby locations:
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Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia
@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷
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Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia
@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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Mark Donnell (@trck71) reported from Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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Mark Donnell (@trck71) reported from Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
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Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Glynis Rosser 😷💉💉 (@gdrosser) reported from Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
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Luke Strudwick (@luke_strud) reported from Adelaide, State of South Australia
@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.
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Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia
@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
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Mark Donnell (@trck71) reported from Adelaide, State of South Australia
@Telstra your consultants lie and refuse to help customers #telstralie
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Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported from Adelaide, State of South Australia
Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.
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Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia
@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!
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Shelley Roylance (@RoylanceShelley) reported from Adelaide, State of South Australia
@TraceySpicer @Telstra @NBN_Australia That’s terrible
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Rocky Scotty (non cave dweller) 🍀🕊️ (@scottyisrocky) reported from Adelaide, State of South Australia
Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?
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oh i member (@elwasofran) reported from Adelaide, State of South Australia
@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia
@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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michael power (@mickyj63) reported from Adelaide, State of South Australia
@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Jurman (@lizjurman) reported
@AmyRemeikis Yes check the connection...and the modem. It shouldn't be terrible 1km from the exchange - is that where the NBN connects to your copper line? Consider mobile broadband - Aussie Broadband, Vodafone or Telstra for three. Good luck.
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Pam Swanborough (@NettlePot) reported
@Telstra I want heaps credit for not once using the stream of foul language this situation deserves You know when I lived in the UK my mobile service just went 'Hi I see you're in another country. Have a nice holiday' and zero issues. what is wrong with Testra??
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Commissions opening SOON (@deathandsaints) reported
@Telstra damn, that extra data would have been super helpful right now is all.
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Pam Swanborough (@NettlePot) reported
@Telstra Hi Sven. it's not going well. First they said i could get international roaming on my prepaid account 🤯 Then they said I could call overseas from Australia🤯 I'm currently retraining your support staff in your own products🤯
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The Skywalker Chocobo (@noreasonspec) reported
@Telstra informing people of a planned outage after the outage had begun is not good enough. People need to plan around especially with wfh.
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Tanya Husbands (@tanhuzzy) reported
@Telstra Outage was planned. Restored same day. Please stop blaming other issues for Telstra shortcomings on maintenance and equipment failure.
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deco_wz (@Deco_WZ) reported
@Maz__AU @Telstra yep. will be without internet for a week or two and use hotspot, data runs out, then you have to call em again and they say they will re-imburse you with data but they never do
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Adam Crooks (@thecrooksmethod) reported
@Telstra - is there currently an outage in Brisbane? Everything has dropped out.
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burpbubbles (@ang1333_dawagon) reported
Someone help!!!! @Telstra
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Noel (@kranknm1) reported
This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service