Telstra Outage in Nairne, Mount Barker, State of South Australia

@johnsonleung @oethesaint @Tenash921 My understanding is that the afl website and associated network are Telstra assets. Telstra recieves all the advertising profit.

Of molecular cells these ***** are in China now their not in Australia their now based in China I can't even get out of bed today iv got a headache and my whole body is heavy I kid you not they ate trying to kill me you published my private number ***** why ? #telstra #help

@Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10

@Telstra I cannot reach out because the person who's name it's under is currently overseas so I cannot access the account. I have however troubleshooted the network with IT professionals, an ISP professional and performed every single step that would be provided to me by Telstra support.

Our pm is doing a good job with fostering good relations with countries around the region including our pacific neighbours. But? Why do we have to pay Telstra, a private company, to help keep Huawei out? This is not fair competition, it has anti China components and unnecessary.

Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

Hello, this is Kevin from Telstra, I hope you’re having a wery wery good day. I see you’re having internet issues. Yes Kevin, I am (proceeds to tell Kevin life story) Beep beep beep… Seems Kevin didn’t want to know my issues

On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !

@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???

@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.

@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.

@TraceySpicer @Telstra @NBN_Australia That’s terrible

@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!

@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

Hey @Telstra why is it so hard to find a phone number for you to talk to a real person about a technical issue? Issue with my internet, so doing it online not easy. Using my @VodafoneAU phone for this tweet. Maybe I'll just swap internet over to another provider.

@annaspargoryan As someone who worked adjacently to telstra, we would always advise people with problems like this to go to the TIO. They usually have it sorted within 2 weeks.

@Telstra Thanks for your help Lauren. I have messaged you. Unfortunately after an hour on the Telstra chat messaging service they still won’t give me a reference number. Hope we can rectify.

@JasonofSyd @RavenZech2 Optus is a lot better than Telstra I've complained about service to both & Telstra is like talking to a brick wall, too thick to be able to get through #arrogant

Telstra is probably the worst Australian service ever because they don't care about putting more effort in customer service. @Telstra

@Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

@dazngroup Contacted before and advised on the issues of playing back content via the DAZN app and I am based in Australia Here is Australia I use Telstra which is a premium provider with download speed of 107.5 Cannot watch content back but no issues with Kayo, Fite etc

The @Telstra app & general retail service is exceptionally unhelpful - treats me as a business, despite always being a residential user, & fails to respond when change requested.

@timrosen35 @Optus Yes, my wife used to get cut off when we were on the phone (she was Optus). We're both on Telstra now and there are no issues at all now.

@Telstra Excellent change, win/win from absolutely every angle, having call centre jobs located in genuinely regional locations - regional Aus $ injection, society benefits, higher customer satisfaction. Fingers crossed @Qantas follows suit as O/S call centres also infuriating. @VicBStard