Telstra Outage Report in Norton Summit, Adelaide Hills, State of South Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Norton Summit, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Norton Summit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Norton Summit, Adelaide Hills, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone |
Community Discussion
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Telstra Issues Reports Near Norton Summit, State of South Australia
Latest outage, problems and issue reports in Norton Summit and nearby locations:
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Ingo Koeper
(@ikoeper) reported
from
Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Lady Pooh
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Geoff Thomas
(@AxantCorp) reported
from
Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Sascha Frost
(@sascha_frost) reported
from
Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Adam Fitzgerald
(@AdamJFitzgerald) reported
from
Adelaide, State of South Australia
I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕
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tracey nicholls
(@traceyn2016) reported
from
Adelaide, State of South Australia
@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
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Prune McSwollen
(@chalkwhitehands) reported
from
Adelaide, State of South Australia
@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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Mike Newbound
(@newbound_mike) reported
from
Adelaide, State of South Australia
Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Kurtis Eichler 📰 😷
(@ByEichler) reported
from
Adelaide, State of South Australia
For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed
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FOOKYM
(@KymPlatt) reported
from
Adelaide, State of South Australia
Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .
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Kerri Cliff
(@fresheyrephoto) reported
from
Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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LeighKay
(@leighkay881) reported
from
Adelaide, State of South Australia
@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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tracey nicholls
(@traceyn2016) reported
from
Adelaide, State of South Australia
7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
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Kurtis Eichler 📰 😷
(@ByEichler) reported
from
Adelaide, State of South Australia
Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ilankesan
(@ilankesan) reported
@Telstra That’s a long outage. The Modem is Netgear Gateway Max. Not sure if it has the 4g backup
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John Herron
(@JohnHer49389874) reported
@DrMarkImisides Bad as that is telecommunications is a disaster on a third world measure @Telstra
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MzLev
(@MzLeviathan) reported
@Telstra We have spoken to Telstra on many occasions and have been advised there is nothing you can do on your end because it’s the NBN cable and therefore an NBN issue and we are not able to contact the NBN team direct. I will get the ticket numbers thank you
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Steven Jolicoeur
(@StevenJoli) reported
@Telstra I don't think so. This is something @tim_cook and his @AppleMusic are going to need to fix within the software. It's been 2 months and lots of people have been having these data issues
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Paul Christie
(@007paulchristie) reported
@Telstra No I’m not because it has happened every night for the last week. Also your outages page says nil issues in Baulkham hills at the moment, what’s the point of the page if it’s never right.
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Big D
(@DannyBoy7411) reported
Dear @Telstra I have been having service interruptions consistently for the last few months now, mostly either Friday or Saturday evenings. Service is deteriorating and we pay to $$ for it. Neighbours are with TPG with 0 outages. Time to shop around I think.
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Cory Horter
(@flip173) reported
@Telstra does anyone know a better nbn provider than Telstra some who’s customers service and tech doesn’t have banging your head against a brick wall for 3 weeks straight and some one gives you a service that worth the money you fork out each week
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Paul Christie
(@007paulchristie) reported
@Telstra bigpond internet down again tonight in Baulkham hills, why does this happen every night now at the same time. Rubbish service and a minimum hour on the chat help to get anywhere .
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💧John
(@astir0412) reported
@cherrypieit @Telstra You should have a plastic fridge magnet with that information on That's just for the wifi If you are plugged into WAN (wide area network) your modem doesn't care I'm using my telstra modem with another ISP did not have to change anything
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cole
(@cindysalice) reported
chinwag: again it’s not that common and i think it originates in the uk oi: …we say this a lot bigpond: the name for telstra’s (one of our major phone providers) mobile broadband network that was commonly said instead of internet in the early 00s