Telstra

Telstra Outage Report in Norton Summit, Adelaide Hills, State of South Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Norton Summit, State of South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Norton Summit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Norton Summit, Adelaide Hills, State of South Australia 12/07/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Norton Summit, Adelaide Hills, State of South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide E-mail
AustraliaAdelaide Internet
AustraliaAdelaide TV
AustraliaAdelaide Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Norton Summit, State of South Australia

Latest outage, problems and issue reports in Norton Summit and nearby locations:

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • ikoeper Ingo Koeper (@ikoeper) reported from Adelaide, State of South Australia

    So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

  • AxantCorp Geoff Thomas (@AxantCorp) reported from Adelaide, State of South Australia

    @Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

  • KALHolman Ken Holman (@KALHolman) reported from Adelaide, State of South Australia

    Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

  • Richardshouse Richard (@Richardshouse) reported from Adelaide, State of South Australia

    Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

  • elwasofran oh i member (@elwasofran) reported from Adelaide, State of South Australia

    @JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

  • mickyj63 michael power (@mickyj63) reported from Adelaide, State of South Australia

    @ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

  • pongoes Tony Brown (@pongoes) reported from Adelaide, State of South Australia

    So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

  • LadyPoop2 Lady Pooh (@LadyPoop2) reported from Adelaide, State of South Australia

    @gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

  • fresheyrephoto Kerri Cliff (@fresheyrephoto) reported from Adelaide, State of South Australia

    @aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra still no outcome, boy that’s great customer service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TrudyRedSwans Trudy Thomas (@TrudyRedSwans) reported

    @Telstra we were notified of planned mobile upgrade in Tocumwal for 5 days from 30 October with limited interruptions. Day 6 and now no mobile coverage and apparently won’t be restored till Sat nite. Last time it took over a week to restore. Service in the country not a priority?

  • DropbearDigital Dropbear (@DropbearDigital) reported

    @Telstra no 4G in my area VIC 3068. 3G only. is there a tech issue???

  • mikes_recovery Mikes Recovering (@mikes_recovery) reported

    How is it in 2021 in a Western Sydney shopping centre/mall that I lose all service from both the major 2 telcos? (Telstra & Optus) Also how & why does the centre not have free wi-fi without a Facebook login? 🤬 Never again! Only there so Mr 12 (yesterday) can get his vaccine.

  • grdn19 Gordon Farrer (@grdn19) reported

    @Telstra I spoke to them once but got nowhere. No point. Whenever I call with an issue I'm on the phone for an hour plus. Don't have that time.

  • Redback Kate (@Redback) reported

    Gah, every time I do something with my @Telstra account online, they **** it up and I have to go into the store to fix it.

  • grdn19 Gordon Farrer (@grdn19) reported

    @Telstra Telstra knows. Told us 20+ years ago we're in a black spot. To fix it you wanted me to buy a $1500 booster in my roof instead of fixing the local tower. Then solution was to use wifi+broadband to make calls. But wifi constantly drops out. Working/learning from home is impossible.

  • Laura_Tierney Laura Tierney (@Laura_Tierney) reported

    @Telstra we have had no phone service in loddonshire, VIC since 26th October now, and all Telstra website says is the reception is fine, support said nothing. Going into summer in a bushfire prone area with no phone service for nearly two weeks, good job Telstra. Absolute joke!!

  • bionicgirlinoz bionicgirlinoz (@bionicgirlinoz) reported

    @andy_penn ...2 am going around in circles rebooting modems, swapping handsets, spending hours on the phone to Telstra. Problem is somewhere out on street/near node. Not inside. No-one's listening. Shouldn't there be notes of how situation was rectified last time? COVID ... (2)

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    We are fine with the rain, send it down, just please give us a break from lightning. You can send us Lighting Friday night so we can put our internet connection under stress to see if it has been fixed. We have mobile internet on @Telstra and @DodoAustralia

  • termioce termi (@termioce) reported

    @telstra my internet is down