Telstra Outage Report in The Range, Alexandrina, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in The Range, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near The Range, Alexandrina, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near The Range, State of South Australia
Latest outage, problems and issue reports in The Range and nearby locations:
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
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Rocky Scotty (non cave dweller) 🍀🕊️
(@scottyisrocky) reported
from
Adelaide, State of South Australia
Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Luke Strudwick
(@luke_strud) reported
from
Adelaide, State of South Australia
@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
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oh i member
(@elwasofran) reported
from
Adelaide, State of South Australia
@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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Jacqui McGill AO MBA
(@Jacqui_E_mcgill) reported
from
Adelaide, State of South Australia
Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!
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Shelley Roylance
(@RoylanceShelley) reported
from
Adelaide, State of South Australia
@TraceySpicer @Telstra @NBN_Australia That’s terrible
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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michael power
(@mickyj63) reported
from
Adelaide, State of South Australia
@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants lie and refuse to help customers #telstralie
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Glynis Rosser 😷💉💉
(@gdrosser) reported
from
Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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cnre
(@cnare_) reported
@Telstra Its just been cutting out at least 5+ times a day for extended amounts of time and every time (3 times) we ask for maintenance, we get a text back saying that the issue is resolved and theres no need for it despite problems still being present
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mumoftwo
(@dinamozg128) reported
@Telstra hi Telstra ive been on the phone Waiting over 2 hours and l need someone to Look into my Mum and dads phone line. They live in remote country where no internet nor Mobile. Both are sick. Dad heart problems and mum cancer patient
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Having been dicked around for hours on Friday, #Telstra's services to small business customers are simply a disgrace, THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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snooze ya lose
(@spudatthebeach) reported
@colonelhogans Have a look at Aldi mobile uses telstra network, similar plans.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Having been dicked around for hours on Friday, I've now waited for 20 minutes for someone just to pick up its ******* phone #Telstra's services to small business customers are THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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jedro
(@jedro_) reported
@Telstra technician supposed to fix low hanging cable 10 days ago. Still waiting
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau I have put up with some pretty crappy services in my life, but #Telstra's services to small business customers are simply THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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The ONE
(@Jasen59736910) reported
@brian_armstrong no way that is what telstra are trying to do, it slows down my connection and many others dramatically.
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PrintDiva
(@PrintDiva2) reported
@Telstra Why so late, business hours for Telstra tech support finish at 5pm. Why not assist with getting tech support? My last 3 outages were caused by programming faults which is probably why only a few in the area have a problem
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小C
(@Cynn_CHEN) reported
@Telstra As a customer of being with you for almost 10 years, I would never expect Telstra to handle a customer's compliant like what I've just experienced for the past month. I was disrespectfully treated by one of your complaint officer. The worst customer experience ever!!!