Telstra

Telstra Outage Report in The Range, Alexandrina, State of South Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in The Range, State of South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in The Range, Alexandrina, State of South Australia 12/14/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near The Range, Alexandrina, State of South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide E-mail
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near The Range, State of South Australia

Latest outage, problems and issue reports in The Range and nearby locations:

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

  • RoylanceShelley Shelley Roylance (@RoylanceShelley) reported from Adelaide, State of South Australia

    @TraceySpicer @Telstra @NBN_Australia That’s terrible

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

  • Michael61058663 Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia

    @Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    @EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.

  • Michael61058663 Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia

    @delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!

  • STEVEFI14205588 STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, State of South Australia

    @gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???

  • mickyj63 michael power (@mickyj63) reported from Adelaide, State of South Australia

    @ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

  • andrewt392021 John Smith (@andrewt392021) reported from Adelaide, State of South Australia

    On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !

  • gdrosser Glynis Rosser 😷💉💉 (@gdrosser) reported from Adelaide, State of South Australia

    @Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

  • elwasofran oh i member (@elwasofran) reported from Adelaide, State of South Australia

    @JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported from Adelaide, State of South Australia

    Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra still no outcome, boy that’s great customer service

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • luke_strud Luke Strudwick (@luke_strud) reported from Adelaide, State of South Australia

    @Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.

  • scottyisrocky Rocky Scotty (non cave dweller) 🍀🕊️ (@scottyisrocky) reported from Adelaide, State of South Australia

    Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • blerchie Blerchie (@blerchie) reported

    @Telstra Needing your help because I’m at my wits end. Apparently I don’t exist on Telstra’s records although I get a bill every month for my mobile device. Although I exist in the Telstra land that time forgot (Siebel System), I don’t in the current world (Console System).

  • HermannVespa Hermann (@HermannVespa) reported

    @Telstra Wouldn’t be hard for @Telstra to credit affected accounts, of course the onus will end up with the client to chase it up. Furthermore, I’m sure that the credit will come nowhere near close to compensating for actual losses from being without service for a week.

  • cdella19 Chris Dellavedova (@cdella19) reported

    @JacksonByrnes @Telstra Ring up and cancel your service, not only will they not actually cancel it they will ask a million questions as to why you want to cancel it, then suggest talking to a tech to resolve the issues…all of which has been done over the past 18 months, then not actually cancel it 1/2

  • blerchie Blerchie (@blerchie) reported

    Someone tried to fix the issue in October by cancelling the cancelled account but it hasn’t done anything. I have case numbers and customer account numbers and I just want someone at Telstra to fix this issue I’ve been struggling with for over a year with.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported

    @Telstra your nbn is down in 4212 and nothing on your website

  • HermannVespa Hermann (@HermannVespa) reported

    @Telstra Yes it is. When should I expect the billing team to compensate me for the week of outage on my mobile and home 5g broadband?

  • blerchie Blerchie (@blerchie) reported

    @Telstra That’s because it was cancelled, however it’s still active from a billing side as my post paid account is attached to it. It’s still showing up under the My Telstra app. This is the answer I always seem to get but it never gets resolved properly. Best to send me a DM.

  • baffledbasti Seb Toombs 🇦🇺👋 (@baffledbasti) reported

    @developerjack @Ausgrid There at least used to be a service that Telstra offered where vendors could send an SMS to anyone who had been on selected cell towers within a time window. Usually only for service providers (power, water). Could be something like that?

  • Alexand50862120 Alexander Scott (@Alexand50862120) reported

    @Telstra I get that and appreciate that but it’s been 2.5 hours and the problem isn’t solved. All I’m asking for is a technician to come out and connect two wires

  • Alexand50862120 Alexander Scott (@Alexand50862120) reported

    @Telstra this isnt a remotely adequate level of service