Telstra Outage Report in Vasse, Busselton, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Vasse, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Vasse, State of Western Australia
Latest outage, problems and issue reports in Vasse and nearby locations:
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra just had a look It was 25gb of bonus data. Oops. But I still have 60gb to go. I used heaps in February because I forgot to switch my Bluetooth off, and use the NBN. For about 10 days. Bad Lesley 👎 👃
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
@jugzilla_vi @Telstra Wait you got online help?!
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
And when you realise that @Telstra is flagging a legitimate number calling me from @GoDaddy in Australia as SPAM. NOT HAPPY JAN. I had phoned them to complain that they never left me a message, decided to look into it, and phoned them back to say it's all down to Telstra.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
Has telstra laid off the entire support staff dur to Covid? #telstra
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Question Everything
(@QuestEvrythng) reported
@bullnala @rubin_angela Sadly not always. But if you keep tagging them daily they get around to you eventually. Ombudsman is a much quicker route plus you have the satisfaction of knowing Telstra get hit with a $500 admin fee for every complaint. I’ve found the TIO to be really helpful
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Wendy
(@Wendy2068) reported
@rubin_angela I spent 13 hours on the Telstra app recently trying to resolve a problem. Each time I responded it took them about an hour to respond..... lucky I as at my desk working so could continue..... but UNACCEPTABLE. It wasn’t resolved even after that amount of time
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AngryNana
(@AngryNana4) reported
@CGrandma55 @rubin_angela Even that doesn't work with Telstra. The senior managers in Australia who could fix things have no interest in even hearing from Australian customers about how abysmal their call centres are. BTW if you only spent an hour trying to get a simple answer, you did well.
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ayden
(@aydenvm23) reported
@Telstra Hello, my home internet is going extremely slow and initial tests said it was a billing issue, (wasn't due yet) am wondering what's going on?
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Greenmitty🌳 Boycott Murdoch
(@greenmitty) reported
@rubin_angela I once called the Ombudsman about Telstra. I lodged a complaint & then was given a new number to contact Telstra. It was the "I've spoken to the Ombudsman, don't **** me around " number & my issue was resolved on the spot.
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AngryNana
(@AngryNana4) reported
@rubin_angela Sounds like you contacted an overseas call centre. I've had this experience many times, having to explain my problem repeatedly - on average, I would say 7-8 times PER CALL. It's impossible to tell anybody in Telstra who can change things - they don't want to know.
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🤥LNP ARE LIARS🤥
(@ToneSaysGoLeft) reported
@rubin_angela Best thing we did was tell @Telstra to fwck off. Worst company to deal with. Offshore call centres, constant scammers using their company name cold calling. They just don't give a 💩 about their customers or scammers using their business name. Better companies around than Telstra
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Dan Anderson🕺
(@Danny_Disco65) reported
@peters_malcolm @rubin_angela Change 3 mobiles from Telstra at $185pm total to Moose mobile which uses Optus network $14 pm each for 5gb Data not a major priority
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Brooke Harris
(@BrookeHarris470) reported
@rubin_angela I spent months and about 20 hours of calls trying to cancel my Telstra service. The only way you can achieve anything is to make a complaint to the telecommunications ombudsman who were great. ITS THE ONLY WAY!
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Ben Tolley
(@ben_tolley) reported
Pleased to report that Franz Kafka is alive, well, and working in customer services at Telstra.