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Telstra

Telstra outages and service status in Vasse, Western Australia

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Vasse, Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Vasse, Western Australia

Latest outage, problems and issue reports in Vasse and nearby locations:

  • DuneHaggar
    Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, Western Australia

    @jugzilla_vi @Telstra Wait you got online help?!

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    @FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    @Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    @Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    @Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.

  • DuneHaggar
    Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, Western Australia

    Has telstra laid off the entire support staff dur to Covid? #telstra

  • LesleyDewarAU
    Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, Western Australia

    @Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CreativeBuyer
    Anne Miles (@CreativeBuyer) reported

    @Telstra Thank you. But also - please tell marketing ops that emails and texts don’t have accessible solutions. I don’t believe your suggestion here works without account log in. Instead of scripted responses can you pass on the problem and take it seriously pls? Not a user error here.

  • crazy_mad_ky
    N (@crazy_mad_ky) reported

    @Telstra Honestly it's not going to be fixed. There is no point. And the tonight MY MOBILE 4g is downloading at .47mbps..... yeah I'd say telstra can't keep up with demand when the NBN is not working well.

  • singaporedavid1
    David (@singaporedavid1) reported from Brisbane, Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • RoadknightThe
    TheRoadknight (@RoadknightThe) reported

    @chdyctt After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.

  • LiebeltDl
    Doc Liebelt (@LiebeltDl) reported

    @Telstra So what is your role? To promote yourselves or address issues?

  • FrillyHills
    Liss (@FrillyHills) reported

    I'm starting to think I have a technical voodoo on me, our @Telstra NBN is buggered and despite them sending us a new modem only 1/4 of our streaming services work, then I went through a lengthy OS upgrade, then MS teams went down, now Patreon is down. really!?

  • LiebeltDl
    Doc Liebelt (@LiebeltDl) reported

    @Telstra No. You do not help at all. Just banter, promise and do not deliver anything at all. I have DM too many times so either follow up on my case. Complaint no. 39620705 or get lost.

  • VeteranDave
    Thanks for coming (@VeteranDave) reported

    Second week in a row we’re down at Docklands/Etihad/Telstra/Marvel and I can feel my soul draining from my being. What a God-awful stadium. #gotiges #AFLTigerDockers

  • CreativeBuyer
    Anne Miles (@CreativeBuyer) reported

    @Telstra Thank you. Not just generally. Specifically to the funnels as mentioned including collections suppliers. End to end. None of them have any solution now and all unmonitored email addresses. Hope something gets done. 👍

  • trucknfarmer
    Kallum Blake (@trucknfarmer) reported

    @carmo47 Sounds like the music in the background of a Telstra call centre. Is that your IT support.