Telstra Outage Report in Vasse, Busselton, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Vasse, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Vasse, Busselton, State of Western Australia
The most recent Telstra outage reports came from the following cities: West Busselton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Vasse, State of Western Australia
Latest outage, problems and issue reports in Vasse and nearby locations:
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.
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Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.
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Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, State of Western Australia
@jugzilla_vi @Telstra Wait you got online help?!
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /
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Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, State of Western Australia
Has telstra laid off the entire support staff dur to Covid? #telstra
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.
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Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia
@Telstra just had a look It was 25gb of bonus data. Oops. But I still have 60gb to go. I used heaps in February because I forgot to switch my Bluetooth off, and use the NBN. For about 10 days. Bad Lesley 👎 👃
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Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia
@thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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infer plumsys🥴 (@plumsyi) reported
@riytz ******** is telstra
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Carly Morgan 💙💙 BRISBANE Jan 16-18th!! (@CarlyM4000) reported
Also, **** Australian telcos. **** Vodafone for having the worst rural coverage in Australia. **** Optus for their horrendous customer service. And **** Telstra for being the only real option with prices that are already literally taking 30% of my living expenses
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PHire1Solutions (@Phire1Solutions) reported
@Telstra So I am now into the 6th day waiting for Telstra to do their job and activate my sim card. Why is this taking so damn long. You are acting like a third world telco. FIX IT!!! Bottom line is don't buy from #TelstraPenrith #auspol #fail
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Glyn MacLean 麦格荣 (@glynmaclean) reported
@Brad__73 @Telstra @andy_penn I was offline for three weeks. If any other business treated customers like this they would lose all their customers. Telstra does have horrible customer service. As a premium customer, I completely agree that the CEO lacks accountability. The 4Gx service isn’t reliable.
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Jamesy (@JamesyR1) reported
So @Telstra have a data privacy issue and still messed up a critical service request with irreversible consequence. Great service desk Agents but managers are uncontactable after 2 months. Sad performance
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MattyE (@MattyEssTTV) reported
Hey @Telstra been on hold for over one hour. Bit frustrating seeing though it was mentioned it was a 15-30 minute wait. Seeing though NBN help is 24/7, Can we hurry this up?
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Margaret Dahlstrom (@MargDahlstrom) reported
@Telstra I tried to cancel my service. Phone robot told me to do it online and sent a link. I did exactly what it said, got a response that they would reply soon, and I heard nothing more. I requested cancellation from today Friday 8th.
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Matt (@mhorne24) reported
@Telstra I’ve been in your app help queue for 3 hours..... closed up for the holidays?
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the poster™ (@Jumbso) reported
i love that @telstra support blames you for issues instead of fixing your problem <3
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sandyvec (@sandyvec) reported
Looking like a retweet but it’s just more dreadful #NBN Heavy rain = no internet service again two technicians later. @telstra pits apparently fill and knock it out @belong can we sort this out?