Telstra Outage Report in Vasse, Busselton, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Vasse, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Vasse, State of Western Australia
Latest outage, problems and issue reports in Vasse and nearby locations:
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
@jugzilla_vi @Telstra Wait you got online help?!
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Lesley Dewar - Blogging on Medium
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
/TV recognises my Samsung Galaxy tablet using Bluetooth (paired) but can't find the Telstra network. When I try to add the Telstra network, I don't know what security to choose. Thanks Over to you
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra just had a look It was 25gb of bonus data. Oops. But I still have 60gb to go. I used heaps in February because I forgot to switch my Bluetooth off, and use the NBN. For about 10 days. Bad Lesley 👎 👃
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
And when you realise that @Telstra is flagging a legitimate number calling me from @GoDaddy in Australia as SPAM. NOT HAPPY JAN. I had phoned them to complain that they never left me a message, decided to look into it, and phoned them back to say it's all down to Telstra.
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
Has telstra laid off the entire support staff dur to Covid? #telstra
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Heather🌈Watson
(@Cappy51) reported
@SimonRoyal1 @Telstra I have been dealing with Ticketmaster. Calls go unanswered left messages ignored. They responded promptly to my Tweet tho. Fed up trying to use their system, I told them to cut the crap and email my tix with barcodes. Came thro this a.m. Back to retirement
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Sophie Love 🎧🎤👩🌾
(@TheNakedFarmers) reported
@Telstra No. I have been down your DM route, Renee and wasted hours on text and phone at your direction and I am not doing that again!
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Pandah_Personified
(@Pandah_Prophet) reported
@Telstra @XboxGamePass March has been bullshit for Telstra service. Don't charge arms n legs if you're too fkn **** to provide what you promise. Either provide the service or refund my monies! And dont give me the generic response of calling your robots to make my concerns heard. Hear me right NOW!!!!
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Kat
(@pripykat) reported
@Telstra @middaysquirter Hello Telstra why won't you reply to me or fix our internet 😬
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Peter
(@psg_au) reported
@Telstra FFS TELSTRA, when are you actually going to get your call centres back up and running? The App is a joke, this whole Web service thing is a joke. NBN Left 1.5hrs ago and the DROP OUTS have started AGAIN. Not fixed, please re-open
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Sarbajit Pattnaik
(@sarbajitpratyus) reported
@Telstra I have already sent 4 times msg and every-time agent says issue resolved. Bt I see a new bill with 900 aud charged and rexplain agn to new agnt.Are you saying you dont have a voice support anymore for existing customers?Because when i call number, get redirected to chat support.
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Bubbles 021
(@021Bubbles) reported
@kayosports_help I am unable to stream kayo in HD on my 2018 Samsung tv. You support team acts like it’s a problem on my end. But it’s you. I have telstra wifi fibre to node connection. 4K Netflix. Super fast internet. It’s YOU. Unsubscribing
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Kat
(@pripykat) reported
@Telstra As this is a fault on your end & we confirmed our appointment only to have it cancelled, why are we having to wait for over a week to get our line fixed? The 30gig they added to the smart modem 4g backup doesn't work. Please advise on how we are supposed to use our internet now.
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Elena Oana Martin⚓💯
(@ElenaOanaMarti1) reported
@Telstra My name is Elena Martin. My wifi and email account have been compromised. Wifi not working. Strangely, after 3:00 AM on Tuesday the 30th of Match 2021, I have received a twitter message from NSW Police asking if the email account is mine or not. It is mine.
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Kean Edwards
(@KeanEdwards) reported
@Telstra I was suppose to have NBN connected on April 12 at my new address. It is now April 30 and still no resolution. I keep getting broken promises. Can anyone at Telstra actually help?