Telstra Outage Report in Vasse, Busselton, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Vasse, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Vasse, State of Western Australia
Latest outage, problems and issue reports in Vasse and nearby locations:
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
Has telstra laid off the entire support staff dur to Covid? #telstra
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra just had a look It was 25gb of bonus data. Oops. But I still have 60gb to go. I used heaps in February because I forgot to switch my Bluetooth off, and use the NBN. For about 10 days. Bad Lesley 👎 👃
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.
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Lesley Dewar Wealthy Woman
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.
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Dune Haggar Draws
(@DuneHaggar) reported
from
Dunsborough, State of Western Australia
@jugzilla_vi @Telstra Wait you got online help?!
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Emerson
(@KateEmerson88) reported
@Telstra Telstra seems organised into silos that are not allowed to talk with each other nor to NBN. One person told me there was additional information but he could not access it because he was not senior enough. (It's a broken cable!). A more senior person wasn't available & didn't call
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Rewster
(@Rewster7) reported
@Kooribaz Never seen so many Telstra logos in my life
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Erika
(@ItsErikabYo) reported
And yet again my net is down ffs, Telstra get ur shot together and fix the problem!! NBN works sent till Tuesday 12-6am ahh @Telstra all dam week my NBN and home phone has been down, not impressed
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LittleBlueWren
(@charmie13) reported
@nocsg @newscomauHQ Our internet was very good up until a Telstra "upgrade" in February but that's a Telstra issue not a government one.
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Kate Emerson
(@KateEmerson88) reported
@NBN_Australia I can however give you a general outline of the issues. The copper network is so degraded it fails frequently. Communication between Telstra and NBN apart from opening job numbers seems non-existent. Telstra has been unable to provide any repair timing information from NBN.
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haris bilal
(@R7h552671319373) reported
@Telstra I am still dealing with customer care ,issue has not been resolved,getting frustrated
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Ceri Cat
(@CeriCat) reported
@FixBushInternet @NBN_Australia Thanks I'll pass it on, looking at them they're already cheaper at a glance, and can't be worse service. Even Telstra picks up quicker.
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Tim Rust
(@tim_rust) reported
@kels_316 Just ask Telstra's customer support & IT departments!
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Braiden | at the #AusGP! 🇦🇺🧡
(@Braidoss53) reported
Jesus ******* christ the internet during the grand prix is non-existent. guess the @Telstra cell towers are **** and werner prepared for this sellout crowd 😡 #AusGP
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💧Nemisis #TeamProle
(@Nemisis1509) reported
@Telstra Like you were happy to help the last time and drag someone suffering from anxiety through 2 days worth of messaging and calling before actually TELLING me that..? If that's your idea of help, get the hell away from me.