Telstra

Telstra Outage Report in Vasse, Busselton, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Vasse, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Vasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Vasse, Busselton, State of Western Australia 12/04/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Vasse, State of Western Australia

Latest outage, problems and issue reports in Vasse and nearby locations:

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /

  • LesleyDewarAU Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia

    And when you realise that @Telstra is flagging a legitimate number calling me from @GoDaddy in Australia as SPAM. NOT HAPPY JAN. I had phoned them to complain that they never left me a message, decided to look into it, and phoned them back to say it's all down to Telstra.

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!

  • DuneHaggar Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, State of Western Australia

    Has telstra laid off the entire support staff dur to Covid? #telstra

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.

  • LesleyDewarAU Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra just had a look It was 25gb of bonus data. Oops. But I still have 60gb to go. I used heaps in February because I forgot to switch my Bluetooth off, and use the NBN. For about 10 days. Bad Lesley 👎 👃

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.

  • LesleyDewarAU Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?

  • DuneHaggar Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, State of Western Australia

    @jugzilla_vi @Telstra Wait you got online help?!

  • LesleyDewarAU Lesley (Has Dragons at Home) Dewar (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewrdn463 Andrew (@andrewrdn463) reported

    @RodBamberry @NoelWhittaker @Telstra They hare dealing with customers. CEO is hopeless as they fail to understand what customer service is and fail to use the feedback from customers to improve the service. Ignorant.

  • TehCapone YM_capone (@TehCapone) reported

    now of course ****** @Telstra is up and down like a pogo stick cause they are “updating NBN” which I wasn’t even informed would be happening. Can you tell me why I’m paying both a monthly sub to WoW and a monthly internet bill and I’m sitting over here with my **** in my hand?!?

  • perrystephenson Perry Stephenson (@perrystephenson) reported

    @desultorymuser @Telstra It’s still not fixed, and the support agent in the My Telstra was not able to help me. iPhone is the biggest phone launch of the year, how are you stuffing this up so badly? Do I have to churn to another carrier to get up and running?

  • LazyEmpress Bonnie (@LazyEmpress) reported

    @Telstra I would if it made a difference but you'd just put me through another few hours of trying to fix it just for it to screw up again in another 3 months, but im glad you're squeezing as much profit out of us all as you can while we cant even access what we pay for

  • andrewrdn463 Andrew (@andrewrdn463) reported

    @Telstra @NoelWhittaker Your poor customer service makes people go to the TIO. Staff are nasty and hate helping customers.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

  • JonoH Jono Haysom (@JonoH) reported

    Sigh…. Still can’t transfer an esim on @Telstra to a new device without visiting a store it seems…. Except I’m not able to get back to Australia. Fix this @andy_penn

  • slowmechs M9 Algga (@slowmechs) reported

    @H1ghSKy1 @Telstra I'm having problems with my internet, are you able to help me out?

  • JonoH Jono Haysom (@JonoH) reported

    @Telstra Many times. Each time I’m promised it’ll be fixed soon. Some system updates etc etc. 2 years later, nothing. Telstra really is letting expats down. Especially at a time we can’t get home!

  • R_Burgoyne Richard (@R_Burgoyne) reported

    @minecoder @Telstra I was told the same thing and instead moved providers. Why offer a digital service that makes it more difficult to use than a standard sim card.