Telstra Outage in Busselton, State of Western Australia

@thepainterflynn @Telstra I have good WiFi for my phone on the 4G network. But my tablet device is non cellular. It runs like a dream off my modem but the modem cannot connect. There is a telephone connection but no NBN response.

@thepainterflynn I know about hotspots. I have paid $70 pm for 3 months. I want my service. My notebook computer needs a massive update. I am not trashing my mobile account to do it. It's the principle of the matter. This issue is down to @Telstra .

@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.

It's been a horrendous week for me with IT. Luckily I had family support to scan, print, email or else the patio/catio would be dead in the water. Plans in, deposit paid, approvals pending. Thanks to @Telstra SM team on putting me in the picture. Very thankful for Twitter DMs.

5 / timed out and I had to start again. 6. Telstra sent a message to my phone with the complaint number, and I have to install another app, which needs my Google password. It's lost and sends me a link to reset it, but to a bigpond account which I cannot access. It's crazy!!

@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /

@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.

@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.

@Telstra Hi guys. I need some help. My off-line guys can't dial in to my notebook because my connection is so slow. Q? How do I find out if my plan has been "shaped" due to high data usage? Facebook, Netflix, YouTube? Or is it something else?

@domsullivan18 @deeplongstop @Telstra I want it to resolve. But I also never want it to end.

@Telstra Yeh fix my internet u dumb ****

@Telstra As suspected there are no interruptions according to Telstra so why are we all experiencing issues in my street…..?

@Telstra It has been happening for 3 days now since we saw a Telstra van down the road 3 days ago. Ps neighbours in the same boat since

@Telstra We have heard nothing back from support since this last update. Called them today to be run around in circles again. We have raised a formal complaint and unfortunately will be following up with the ombudsman too

@KKeneally @AlboMP Same lying bullshit as ever, for the same reason your NBNCo failed; all the experienced senior techies work for Telstra, while your sorry lot got the apprentices and ring-ins, so the senior guys have to go around fixing their endless ****-ups. We're in the game, watch it happen.

@Telstra Sometimes I'm Mrs Doubtfire when I answer, tee hee. It's easy to wake up to them when their number on my phone ID screen is massive. I feel for the vulnerable who fall for these crap calls though. Cheers.

Desperately need better escalation for #DigitalBusiness @Telstra support to support a local small business. This run around is costing time and money. Ref: 174098064 This is bordering on false advertising and failure to provide a paid service. @acccgovau

@Telstra Well, all day of waiting and nothing. No real help. Really annoying.

Anyone in area 4567 expecting telstra wifi issues today