Telstra Outage Report in Kings Forest, Tweed, State of New South Wales

@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

@Telstra no NBN connection and 4G extremely slow at Banora Point

@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

@Telstra help please

@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

@OvertGGs @Telstra help me!!!!

@OvertGGs @Telstra my internet aint working please help

@OvertGGs @Telstra my internets not working, should overt give me $10 to fix it?

@OvertGGs @Telstra my internet keeps spiking. Any chance you can fix it?

@OvertGGs @Telstra Hey need help, please reply

@OvertGGs @Telstra Please reply I need help

@OvertGGs @Telstra my download speed sucks at the moment, its going to make me belt my modem at the wall, can you please help? 🥺 👉👈

@Telstra please fix the NBN because it does nothing to help

@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

@OvertGGs @Telstra please help my internet has been down for a few days and the complications I have gone through to experience this deep depression, I am not able to crank 90s with my discord kittens, please help.