Telstra

Telstra Outage Report in Duroby, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duroby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duroby, Tweed, State of New South Wales 12/31/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Duroby, State of New South Wales

Latest outage, problems and issue reports in Duroby and nearby locations:

  • RaiZdbyDINGOES Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • JuliaBTempler Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

  • SparkyDenied ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • piet_jason JP 1977 (@piet_jason) reported

    @Telstra Your wait time for a phone call re service issues says 3 minutes...I’m 40 minutes in and still on hold. Utter rubbish service.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • wyndhamvic 🍩@WyndhamVic 😷🤒🚽 (@wyndhamvic) reported

    @chrismurphys @Telstra .@Aussie_BB been with them for years now and no problems. Home grown help desk apparently but i don't recall ever needing to contact them.

  • twensor twensor (@twensor) reported

    @rubin_angela Dealing with Telstra to solve a problem makes Orwell's Room 101 read like a teddy bear's picnic. It appears to be deliberately engineered to annoy the clackers out of it's customers. A once great public service organisation (Telecom) is now just another psychopathic corporation.

  • monteret monteret (@monteret) reported

    @xLurch Stupid is pretty much on brand for Telstra.

  • ReddasSean Sean Redmond (@ReddasSean) reported

    Why is it so hard for your business to resolve simple problems? Do you want all of your customer base gone this messaging app is seriously inducing mental rage. I cannot believe how pathetic your support has become. #Mentalhealth @Telstra

  • PhilatWoodstock Phillip Clarke (@PhilatWoodstock) reported

    @chrismurphys @Telstra The big problem in the regions is support. The local telstra shop just wants to sell you more stuff not fix any problems. And it takes time to sit on the phone and wait for the right person.

  • TrevTrevor Rex Hateley ✊ 🥁 (@TrevTrevor) reported

    @chrismurphys @Telstra Some people complain about Optus but we have reliable service. Rarely an issue.

  • OmeidMatten Omeid Matten (@OmeidMatten) reported

    @PeterCronau @chrismurphys @Telstra Depending on your needs, latency can be an issue. :(