Telstra

Telstra Outage Report in Duroby, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duroby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duroby, Tweed, State of New South Wales 07/27/2024 00:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Duroby, State of New South Wales

Latest outage, problems and issue reports in Duroby and nearby locations:

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Cam178 Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲 (@Cam178) reported from Tweed Heads, State of New South Wales

    The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nickorloff NickCycles (@nickorloff) reported

    I'm using the @Telstra messaging thing to try to resolve an issue and it's taking 10 minutes for each response to arrive. Could you maybe hire a few more support staff?

  • KopJurgen CDH (@KopJurgen) reported

    @nickorloff @Telstra 10 minutes is awesome .. I took 3 days on that chat to get a response , I had to do my d.o.b check 4 times in that time.. and about 7 days later, they raised an incident then closed it with no response. 10 minute responses is amazing for Telstra

  • papertownsb C (@papertownsb) reported

    @Telstra we’ve been on the phone all day and keep getting disconnected is there any other number we can call?? our home wifi suddenly isn’t working at all, ever since we got sent our nbn box but we have until next week to set up that?? PLS help

  • daaechristines jenna (@daaechristines) reported

    @Telstra literally fix yourself it takes 5x longer to stream anything because the internet keeps dropping out I don’t want to pay an astronomical amount a month for this

  • clownphobes ʀʜʏs 𖤐 (@clownphobes) reported

    if i get left for a good few hours im ******* ditching telstra this company is so ******* stupid

  • FergusHogarth FergusHogarth (@FergusHogarth) reported

    Hey @Telstra your 1800 135 103 says it’s not open til 1:00, that has well passed, I’m hold to your help line for 45 mins and no one is responding to chat. Is anybody out there??

  • MrRelaxed Digits (@MrRelaxed) reported

    @CryptoBethany Hotspot that ****. Aint no body got time for telstra to get their **** together

  • LukeLukus22 Luke Davis (@LukeLukus22) reported

    @Telstra No, no one has been able to help me with my issue.

  • murrayNE 💧Murray (@murrayNE) reported

    @Telstra I get a "There was an issue displaying your account" message from the MyTelstra app. I've twice been taken through all the "have you tried this" steps, promised that the "back of house team" will be in contact, and heard nothing.

  • clownphobes ʀʜʏs 𖤐 (@clownphobes) reported

    been waiting for half an hour for someone at telstra to get back to me bc OBVIOUSLY my data isnt going to reconnect by itself and it doesnt matter how many reconnection forms i fill in bc day 3, still down