Telstra Outage Report in Duroby, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nirwan Raj Nagpal
(@nirwanrajnagpal) reported
@Telstra Hey Telstra! Do you guys have any update on 5g Home internet? I mean what is the point of largest 5g network if people who want to use can't use it. I have spoken to people regarding it they said it should be open to all by now but nothing yet.
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The True Fact
(@TheTrueFact3) reported
@smh @zoesam93 Their service is already TERRIBLE. Someone managed to change my email address. No contact with Telstra was possible - just texts of platitudes.
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Ash
(@AshKyd) reported
🗼 At this very moment sitting outside on the deck in Tinana, Qld, the Optus 4G network is significantly faster than the Telstra 5G network. Telstra giving me 153/16 and Optus 179/50 Which isn't to say that 5G is bad, but having to rely on mobile data in the first place is BS.
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Luke Johns
(@FattieJohns) reported
@Telstra Yeah I have, they said they'd get back to me and I haven't heard anything. At this point I'm pretty much done with this situation, all they will say is to reset my modem and then the issue won't be fixed and I'll be back in the same spot I am now.
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kduncs711
(@FruitBreakBrain) reported
It’s been two years, hours upon hours stuck on hold listening to awful music, blatant disregard for my requests. I, the consumer, have been actively trying to resolve their billing issue for two years. For a communication company, @Telstra really do suck at communicating. 8/8
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Tim
(@skramit) reported
@Telstra Your help chat bot is a dumpster fire 🗑 🔥 . Please delete it. It never works.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn #Telstra’s business service is so poor, it incites customer anger. Then, instead of problem-solving, a social media monkey warns: Please stop swearing ... if you continue to speak like that, I will close off our conversation. AVOID #Telstra, whatever you do.
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kduncs711
(@FruitBreakBrain) reported
2 years ago I purchased a phone outright and signed onto a @Telstra contract. Two months passed and I had not received a bill. I contacted them and spent an hour+ on hold, only to be told they will fix it and call me back. A further two months pass without receiving a bill. 2/8
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Luke Johns
(@FattieJohns) reported
@Telstra have had trouble with my internet and home phone for a week and no matter what you do it never fixes my problem. Going to have to escalate this to the ombudsman.
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Amesh De Silva
(@AmeshDe) reported
@Telstra Many thanks for checking in Sheree, yes it’s back up but speeds are intermittent. Apparently there’s an infrastructure issue with the HFC cable in our cul de sac and a Telstra technician is scheduled to come out.