Telstra Outage Report in Duroby, Tweed, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Duroby, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Xenos
(@johnxenos) reported
35 minutes on hold with @telstra and I'm yet to speak to an actual person - 2 outages in my first 2 weeks on @NBN_Australia and no support in sight.....tell me again how this was supposed to be a superior solution...
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𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙!
(@lukeb1961) reported
@NBN_Australia @a_mittyy I love these nonsense replies. My JOKE provider is Telstra. The box that is broken is NBN. Your lying Network Outage page says nothing is wrong, yet half of Hazelbrook is saying their NBN boxes are clicking and flashing red.
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𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙!
(@lukeb1961) reported
@NBN_Australia @Arwen1951 Comedy GOLD. Dozens of Hazelbrook people have NBN boxes clicking and flashing red, while NBN's idiot status page says nothing is wrong. My Telstra "provider" idiot page automatically contacts NBN and it says TWELVE days before your laughable 'service' can attend.
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Darren Chard
(@darrenchard) reported
@Telstra Smart Modem due to be delivered on December 8th. In the meantime its smoke signals and semaphore. Why anyone would disconnect 1 service 11 days before connection of the new service is beyond belief.
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GrayK
(@GrayK27117859) reported
@CRAZYRIPPS @Telstra @Telstra is the absolute worst 👎🏼
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Ticcer ☣️🇦🇺🇳🇿🇬🇧
(@Ticcer) reported
@Telstra @TPG_Telecom ...were supposed to do, in a reasonable time frame. This mythical 'Covid Excuse' for 1000% piss-poor service, is just that, AN EXCUSE! Almost 3 months...THREE MONTHS... to do a basic number port from one provider to another!!! As you can see, I've lost my patience! 3/-
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Sena🐱
(@SenaAma1) reported
Bit sick of my phone data never working Telstra wtf
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Gabewinner
(@Gabewinner1) reported
My God telstra is useless i have been asking about the phone line from the house to the street for months Way do I pay for a service that drops out 6 plus times a day
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Justin Anderson
(@AussieSamurai) reported
@Telstra on the weekend we placed an order to switch from ADSL to NBN. On Monday morning our Internet didn’t work, called and it was “fixed”. Yesterday morning our Internet didn’t work, called and it was “fixed”. Today it isn’t working again. Can you actually fix our problem?
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Adam
(@etoxin) reported
@telstra I've had 3 cancelled NBN appointments and it's near impossible to talk to someone to figure out why these appointments keep getting cancelled. I'm not getting the internet service I'm paying for. Give me a reason to stay with Telstra.