Telstra Outage Report in Duroby, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BDubAus
(@bwrigley) reported
@Telstra @Telstra it’s been up and down like a yo-yo. These are times when it’s continuously up and down and times when it’s down for hours. Like this Tuesday. The outages site is a waste of time . Just fix it and supply what I am paying for or it’s off to the #TCO
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Bryan
(@Backflip25) reported
@Telstra That really sucks! As sum1 on low income the only way i can afford is pay weekly instalments via BPay. Can also see it pricing other people out 2. Like my mum, who i care 4 decided to pay an extra $2.50 a week to pay another bill at AusPost coz she cant work out direct debit 1/2
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Sen
(@obsoletenerd) reported
@Telstra New phone arrived with eSim, can’t activate because it sends a 2FA SMS which the phone can’t receive, and only other option is bigpond email which has been broken for months? Why can’t it send to the same account email used for billing etc? New phone is a brick.
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Ella
(@puppiespuppa) reported
@Telstra Can you help me with my case? Please, it has been so long, and many phone calls.
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IzzyRascal
(@IzzyRascal21) reported
@SandyHorne61 It is confusing… I find Telstra pretty reliable & they have gone some way to improving their customer service … after lots of complaints to ombudsman… I had to phone them recently & customer service was in Brisbane instead of the Phillipines or India & they were helpful 👋
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V
(@DrVania2) reported
Hey @Telstra if you’re contacting me about a complaint I made to @TelcoOmbudsman I would at least get my name right. Why would I then provide my details when you contacted me? And when you can’t even hold correct personal and confidential information?
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Book Reviews
(@TheB00KWarren) reported
@Telstra Complaint ref was #49118281 My case mgr said over Christmas that a diff team handles ombudsman complaints etc and yet I’ve heard nothing, and now wake up to this nightmare yet again that despite promises it wouldn’t happen whilst being disputed, I’ve been barred! I have 4 kids &
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Kat (Taylor’s Version)
(@KateMclean99) reported
@Telstra ok so I’ve done everything, I’ve reset the net, I’ve unplugged it a thousand times. I even got a wifi extender but the Internet here is not working unless we’re using the ethernet which isnt helpful for phones. Whats on earth is going on? This started a week ago?
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magpie
(@Peter217945) reported
Sorry if I can't interact with Tweets at times now. #Telstra signal up North Western Australia at this time of year, humid season, can be abysmal. From around 11am - 4pm can't even reach a site on Google. Keep getting message, " No Internet". 🙄🙄
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Book Reviews
(@TheB00KWarren) reported
@Telstra My mobile has literally no service whatsoever and conveniently now I can’t eve. Login to my Telstra app to show record of over 200+ chats with Telstra support to prove my point re ongoing issues for 12mths where we’ve had nothing but problem after problem, and I’ve spent over