Telstra Outage Report in Duroby, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@psg_au) reported
@NBN_Australia @Telstra FFS - Can you two TRY to provide something that resembles STABLE Internet? My internet, over the weekend has been like a bobbing apple.... Down more that it's up. PATHETEIC. @ScottMorrisonMP - The most useless concept having to rely on TWO retarded Orgs
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Les Grossman
(@Les_Grossman_) reported
@TerryDwyerSyd @NBlakiston @Thechachi1 Yes and how has Telstra performed since it was privatised? So bad they were not involved in the nbn. Government acts for the community. More scope for innovation. Private companies act for their shareholders. Very limited in taking risks. Private sector fails are very common.
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Carbon Nada
(@carbon_nada) reported
@Telstra Hi Jessica, no we have heard nothing and each time we contact Telstra we are given a new job number, so we are starting all over again even though it is the same problem. A new modem was sent to us which we installed and it did nothing.
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Neil Daws
(@neil_daws) reported
@Tedthekelpie @SimonCotter62 @bouta_nt Nationalisation isn't all about net profit, it is about sovereign power. The western world isnt about govt going into business against the likes of farmers albeit I feel selling Telstra was a stupid move when we had to buy it back. Our communication data affords competition
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Tezzr44
(@tezzr44) reported
@RonniSalt @Lynismyname56 @Telstra Complain to the Ombudsman and let them know it’s the only way to get meaningful action must be in their KPIs to keep those level complaints down. Got a whole month free when internet was down for 3 days while I’m trying to run my consultancy from hime. Their robotic AI sucks
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
Anyone in Melbourne CBD having @Telstra issues? I have no internet
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Adrian Can't Cook
(@AdrianCantCook) reported
@Telstra Why does the Illawarra (particularly from Thirroul up to Stanwell Park) have such terrible 3rd world standard of telecommunications? Terrible reception, bad internet and no 5G. Yet rural areas in the middle of nowhere have full reception and 5G? Please explain.
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Ickon
(@Ickon) reported
@Telstra Thank you for the reply Jess, but I've repeated my problem to 8+ diff people, I finally got a case manager trying to help me. Really doesn't help when you get hung up on from your system to send me a txt that doesn't help, then to sit on your chat service for 4+hrs for a reply..
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Angela Slatter
(@AngelaSlatter) reported
For those playing at home, still no @Telstra @andy_penn internet on Day Five. But I do keep getting given a link for a technical team - a link that no one is monitoring or answering. This will be the second day I'm forced to cancel my online teaching.
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David Dzienciol
(@DavidDzienciol) reported
Thank you @Telstra for yet another **** up and wasting my time waiting for an engineer and not showing up