Telstra outages and service status in Duroby, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Duroby, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Duroby, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Duroby, New South Wales
The most recent Telstra outage reports came from the following cities: Kurrara.
| City | Problem Type | Report Time |
|---|---|---|
 Kurrara
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Internet | 1 day ago |
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Kurrara
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Phone | 1 year ago |
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Piggabeen
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Phone | 2 years ago |
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Piggabeen
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Phone | 2 years ago |
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Kurrara
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Internet | 2 years ago |
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Kurrara
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Internet | 3 years ago |
Community Discussion
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Telstra Issues Reports Near Duroby, New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Garber (@Ke_Ga) reported@Telstra Signed up for 5G home, it worked for 10 minutes then stopped, then been troubleshooting with support for weeks, finally on Fri they said it is no longer available in Bondi, so seems a bit odd, are you able to investigate and assist please?
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LCH (@punchline2coke) reported@Telstra @DrMattAgnew Same issue for me and my Gf both on Telstra, will you fix the problem anytime soon? Thanks
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Matt Agnew (@DrMattAgnew) reported@Telstra @PaulRui60192984 I'm having the same issue. Spotify not working over Telstra cellular. Is there a fix?
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Donovan (@djcairney) reported@Telstra Any updates on this? Still not working. It’s been 4 days.
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Phoebe Tang (@phoebeyht) reported@Telstra @cuburak Same issue here! Spotify asked me to contact you.
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Sugna (@Fn_Sugna) reported@Telstra Shut up and fix my internet
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Animal Rescue KZ (@rescue_kz) reported@Telstra ref number 25053402 can someone please look into that and let me know what’s going on. Messaging bots and overseas customer service are useless. Ordered a sim card online 4 weeks ago and still haven’t received it. I need it urgently. Order number: K21232160500811
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Sarah french (@Teamfrench_) reported@Telstra @Lindsay_Head I'm having the same issue for the last two days! Premium spotify membership and only able to play with those features in WIFI not with data. Tired reinstalling and resetting Iphone settings with no luck ;(
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Ram Nijhawan (@ramnijhawan) reported@Telstra We had to do all the hard work & wasting time. Very reluctant, unregretful was your Case Manager. Solution wise, we were compelled to go to Store & pick up a new SIM. We held a new blank Sim but your Case Manager would not use that. May be colour wasn't they liked.
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Ram Nijhawan (@ramnijhawan) reported@Telstra In the end, solution was as simple as a new Sim, am unable to understand why it took 9 days of harrassment to whole family. Any business ethics, Telstra must compensate enough without us having to escalate further. Have all the evidence of what we were made to go through.