Telstra

Telstra Outage Report in Duroby, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duroby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duroby, Tweed, State of New South Wales 12/05/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Duroby, State of New South Wales

Latest outage, problems and issue reports in Duroby and nearby locations:

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyLydon Johnny (@JohnnyLydon) reported

    @Magpie1954nBird @Telstra I was charged for both my adsl internet AND a yet to be connected nbn service. I had to go to a Telstra store to get it sorted to avoid an indefinite wait on the phone. They couldn’t even get through. It took ages for the mess to be sorted.

  • ZodmanPerth Carl Scarlett (@ZodmanPerth) reported

    @webprofusion @Telstra Hey @NotionHQ me again. It's pretty clear there's a problem; I'm seeing reports of issues worldwide. Hopefully the info in this thread helps. It may be a configuration issue with CloudShare. I can reach other websites at the same IP on CloudShare. Let me know if I can help.

  • LindaConno Linda Connolly (@LindaConno) reported

    @kayosports ADL live stream as delivered by Telstra is practically unwatchable.... constant buffering and drop out & poor quality image

  • bigjsl John Lindsay (@bigjsl) reported

    @yaakov_h @Telstra Your next option is one of the mvnos. Quick search found a page with - Here's a list of 9 providers that use the Telstra network: ALDI Mobile Belong Boost Mobile Lycamobile MATE numobile Pennytel Tangerine Telecom Woolworths Mobile

  • bigjsl John Lindsay (@bigjsl) reported

    @yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.

  • serehfas Angie Adamson (@serehfas) reported

    @Magpie1954nBird @Telstra Telecommunications Industry Ombudsman. As you've made an attempt to resolve the issue without success, they can escalate it to a local person in a position to do something about it.

  • terezaa terezaa (@terezaa) reported

    @Telstra can someone please get back to me I have been trying to make a complaint for the last 6 hours and I can’t seem to get any answers. I thought your service had improved but unfortunately I can see I am wrong

  • Daphne2811 Victoria Fairbotham (@Daphne2811) reported

    Telstra - why bother.....been to three stores in Melbourne today only to be told they are all too busy for ‘drop ins’ and appointments unavailable for hours. Still pretty much a monopoly with no customer service. I’m saying YES

  • Firedingo Firedingo (@Firedingo) reported

    @yaakov_h @Telstra Because unless a customer moves to a newer plan, they're obligated to continue providing the old service as long as you're happy to pay for it. (not a legal expert but fairly sure on this one)

  • Helena_Sindelar Soap & Water gal, Helena Sindelar™🇦🇺🇨🇿🇮🇪 (@Helena_Sindelar) reported

    @beestydi After weeks of hell with Telstra, I said never again. That was in 2007 & I’ve never looked back-