Telstra

Telstra Outage Report in Duroby, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duroby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duroby, Tweed, State of New South Wales 12/24/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Duroby, State of New South Wales

Latest outage, problems and issue reports in Duroby and nearby locations:

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    @Telstra A closer look? Are you going to actually help me? Or am I wasting my time.

  • oztish Tish (@oztish) reported

    @Telstra A 4G area. It’s showing 4G today but only 2 bars signal, sometimes dropping to 1. My neighbour alerted me to it, he’s having signal issues too. Never had issues here previous 10 years

  • justalurker88 🌷🍀 (@justalurker88) reported

    @lilzzzza @Telstra I had big problems with Telstra last year. Customer service was terrible until I raised merry hell on their Facebook page (politely, but getting my point across) and I was contacted by customer service, given a phone number to ring and allocated a person to fix my problem.

  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    Am I crying over @Telstra cancelling my contract after I was late on a payment? Yes. 🥴 how is this even allowed? I didn’t consent, I didn’t want to cancel my plan.

  • Ceehunr Nstg8r (@Ceehunr) reported

    @Telstra for some reason My prepaid service on my telstra pre-paid has changed & now also requests a voice mail... WTF

  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    It’s like anyone I talk to can’t or won’t help. I have no doubt @Telstra will respond to this “oh no we’re so sorry you had a bad experience contact us to get help” but like ?? They don’t help. Just for me to get passed around again, like put me through to someone

  • SithLordMills Sith Lord (@SithLordMills) reported

    @Telstra I'm simply trying to login. I created an account so that I may get an iPad, but that error provents me from even trying.

  • Slobbodany Slobs Kilalot (@Slobbodany) reported

    @Telstra Sure. I have a mobile broadband (sim in a netgear nighthawk). Due to covid I’m not travelling so don’t need as much data on it. I wanted to downgrade to the smallest data plan but couldn’t find the option on the app. After over 2 hours of discussion with the chat help they (1/2)

  • Booners05 Boonboonafrica (@Booners05) reported

    @GladysB @BradHazzard @NSWHealth your messages about staying home and vaccinating arent getting through. You need sms/notifications to every phone. Use the service nsw app to deliver daily notifications, use telstra, optus etc to deliver daily sms to every phone in nsw. Do it

  • NxrzyV vNxrzy (@NxrzyV) reported

    @Telstra **** im ******* sick of your stupid Indian internet wasting MY ******* money ****