Telstra Outage Report in Duroby, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza
(@BazzaRyder) reported
@maxblackhole It also stifles development. Once the focus is on profit, they tend to drop, or scale down, unprofitable sections of the business. Many bodies used to have active R&D sections which disappeared after privatisation. Telstra and CSL are two examples.
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johnhand
(@johnhand9) reported
@Telstra Telstra 11/4/2021 Sunday speed 12.5kb/sec we are we crap speed ... pay your bills with asking ? fix your crap system
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Fred Porter
(@fredporterpr) reported
@Telstra you just recommended I buy an Apple Watch 6 cellular to go with my new upfront plan. Are you serious? Why are you trying to sell products that don’t even work on your network? #shame #FirstWorldProblems #telstrafail
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Fred Porter
(@fredporterpr) reported
Probably the worst customer experience ever with #telstra Apple Watch 6 cellular is incompatible. Just signed up for 2 years and can’t use my watch. Are you serious?
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Crackers Carter
(@Crackers_14) reported
@Stephen76 @Optus Telstra no better in Tarro. So glad the NBN was dumbed down to fibre to the node
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Georgie Leitch
(@Billandbecks) reported
Blimey Bloody Hell .@Telstra guess who fixed our communication problem? Philippines 🇵🇭....a simple fix by taking out yellow cord that has something to do with @Telstra which we pay for,a thing called internet ,if only in five weeks you could work it out ! At least we can have tv
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Gavin Flanagan
(@gavflano) reported
Serious question. Is there a telecommunications company in Australia whose customer service is ok? I don’t even mean good. I’ll take ok, because @telstra is the worst company over ever dealt with. Their business model is seriously broken and their customer service is awful. 1/2
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Lady Sea Shells 🧜♀️
(@SeaShellLeftie) reported
@kimbakit Meanwhile I'm paying for NBN via telstra that can't deliver maximum NBN speeds in my area. They've given me a choice keep paying for nbn services ill never receive or cancel my plan and go with another service provider that won't be able to deliver the nbn to me either. 1/2
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Russ Johnson
(@MaznLotus) reported
@abroninvestor Mainly Telstra but even that is very slow esp NBN.
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Matt Norrie
(@matt_norrie) reported
@Barge1Burges @Telstra I put up with Telstra 4G internet for years paying top dollar for a service that promised the world but couldn’t & wouldn’t deliver. Switched to Activ8me satellite NBN 12 months ago. Took 6 weeks to install but have never looked back. Aussie company too - 5 stars.