Telstra Outage Report in Duroby, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Telstra
Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Duroby, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Kuzmanovic
(@KuzmanovicNik) reported
@Telstra postcode 2117 no internet now for 4 days we had a eta of 6pm Friday and still nothing whats the real eta for this nbn outage ?
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melissa
(@pencilportrait3) reported
@bigalcomedy @Telstra Telstra are honestly one of the worst companies I’ve ever dealt with. Might be time to try Optus I remember my nan had a home phone with them and they were good
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Kate Ricketts
(@nannykatecoast) reported
@Telstra It's says something went wrong. Please refresh the screen or try again later. I hit refresh and the sake error appears. The issue is accessing my services on the chrome browser. The account is under my name I should be able to access the services I pay for
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
Update: Telstra NBN dropouts - still got problems so reached out to the Telstra chatbot an hour ago - sorry, 1 hour and 2 minutes ago... and no response from a team member yet. At least I'm not on the end of a phone queue like usual.
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Isaac Baldrick Floyd - I have a cunning plan
(@isaacfloyd13) reported
@pencilportrait3 @Telstra And don't charge a fee for the service.
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ramona quazzola
(@r_quazzy) reported
@Telstra No. I don’t have the time. Every time this rains like it did last night I have to switch to 4G because the wi-fi is slow!
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Katie
(@BrutalNitemares) reported
@Telstra why is it so difficult to get a clear response from someone about a Pre-Order? I have not been provided any updates and I cannot get a hold of anyone at the store. 8 have tried the app chat, email, and even calling but no response. Please someone help me with an update
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Craig Richardson
(@Redskin118) reported
@HankMeyerNAPP @Telstra Telstra claim their call stats are way down - no wonder after the debacle of the last 10 or so months when they weren’t taking calls or processing half of the needs of customers # incompetent Telstra yet again
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Pleb Capital Management
(@plebcapital) reported
@galumay @AussieBroadband With Telstra on 50 plan. They effectively downgraded me when switched to NBN late last year - was getting 110mbps down on regular cable for the same price. Thinking of switching to Vodafone 100 plan because they’ll bundle it with the businesses mobile plans and is ~40% cheaper.
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Heather Moran
(@Pepper_hm) reported
@Telstra I was told someone would contact me today to organize a technician to come out. I have heard nothing. Customer service has been atrocious from the beginning. We need urgent help with this.