Telstra Outage Report in Duroby, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Corgi
(@btc21m) reported
@panicselling @Telstra Your negativity is not supported on our network sir.
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Charlotte 🏳️🌈🔯
(@CharlotteSDJ93) reported
I don't... understand. There's literally a line on their website that says they'll replace faulty devices. But as soon as you ask, it's "not their fault or problem" BUT THEY HAVE POLICIES IN PLACE TO FIX IT. @Telstra EXPLAIN!?
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Laurel Papworth
(@SilkCharm) reported
@WayneMansfield The apocalypse has already started. @telstra internet @NBN_Australia down, backup 4G SIM not doing its job. The good news? Router says it’s Jan 1 2018. So - this may sound weird - STOCK UP ON FACE MASKS and TOILET PAPER!! 😜😜😜
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Anton Gerner
(@antongerner) reported
@Telstra Yes, they have confirmed the service disruption. When I has for some data they keep trying to upgrade my modem. This doesn’t help me right now. I now have the reference number
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@NBN_Australia That's just the theoretical solution. In reality, neither Telstra as provider nor NBN wants to take responsibility for intermittent faults and just want to waste the customer's time without resolving the service fault. NFF "no fault found" is the excuse to do nothing.
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Peter
(@psg_au) reported
@Telstra What is wrong with your NBN Links? I'm lucky to be getting 5Mbps today.. My modem says it's MAX speed is 35Mbps, yet the contract I signed with you says: Estimated typical busy period speeds between 7-11pm (not available to most FTTN customers): 50Mbps down 17Mbps up
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nolongerinuse
(@SnowdemRobert) reported
@Telstra for the last 6 weeks the internet on the central coast area for me has been absolute dogshit **** telstra **** nba gronks the all of em
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Laurel Papworth
(@SilkCharm) reported
@skaye @Telstra @NBN_Australia Not that important I'm learning. The 4G backup (Arcadyn/Quectel) doesn't work anyway so we're using our mobiles.
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JRC
(@JoshCarter_) reported
@Telstra is there any mobile data issues in coolangatta? Been having very slow data for a few days. Reset phone etc
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RaffAgostino
(@RaffAgostino) reported
@Telstra_news @telstracareers How pathetic is that. I thought Telstra was bad 13 months ago, but you guys have taken **** to a whole new level, well done.