Telstra Outage Report in Grose Wold, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Grose Wold, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Grose Wold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Grose Wold, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Wi-fi | |
Sydney | Internet | |
Sydney | Internet | |
Sydney | Internet | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Grose Wold, State of New South Wales
Latest outage, problems and issue reports in Grose Wold and nearby locations:
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
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Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.
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Tony @OmptyMedia
(@hollingsworth) reported
from
Sydney, State of New South Wales
Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.
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Greg Edwards
(@Shagdush) reported
from
Sydney, State of New South Wales
@Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia promises promises nothing but broken promises.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra
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Scott Sumner
(@fakescottsumner) reported
from
Sydney, State of New South Wales
Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Duncan
(@carolduncan) reported
“I don’t know anyone who is 100 ... I feel very isolated with the phone not working.” @Telstra
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James Saunders
(@jamessau84) reported
@KeithConlon @Internode @Telstra did this recently... between 12am and 6 am for upto 2 hours due to a network upgrade.... thing is it's worse since 🙄
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Katelyn
(@aussiegal10) reported
@johnsy123aus @jackopew Same. Although it took me ages to cancel it, through Telstra.
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James Scott
(@wakingtothewoke) reported
@Telstra how pathetic is your add during the NRL ... ******* stop ripping people off to waste money on dumb **** adds
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Jethro Sercombe
(@jethrosercombe) reported
Seems like @Telstra have so badly gutted their customer service that they can’t function even for their most vulnerable customers. She’s been a loyal customer for literally her whole life.
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Aaron
(@xaaronh) reported
Anybody with a Telstra account having problems with checking their email? Mum has been on hold for 2 hours. Technically two lots of 1 hour when the call got disconnected.
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Jethro Sercombe
(@jethrosercombe) reported
Today I spent 3 hours waiting on hold with @Telstra until their office closed. I was trying to get mums phone back on, she has a neurological condition and forgot to pay the bill. Her fall alarm is connected, she has priority assistance. Here’s the **** show I encountered.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Kirsty 🦊
(@FoxyGamerGirl_) reported
@Telstra Hi Greg, The team via the link that Jess sent were absolutely useless. I would explain the issue to be told they would look into it and reply within 1-2 hours, then the next message was from a different person. I went through that 6 times yesterday! (1/2)
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Rebecca Ruthven
(@rebeccaaruthven) reported
@doddsie161 Oh yeah, all those telstra ads right? God I hope they come back, those digital ones were awful