Telstra

Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Caddens, Penrith Municipality, State of New South Wales 01/23/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

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Telstra Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?

  • Sonic_Booth Wrong Glass Sir (@Sonic_Booth) reported from Sydney, State of New South Wales

    @lucyssfc Nrl app, if you are a telstra customer it's free streaming

  • matteightyate Matt Wicks (@matteightyate) reported from Sydney, State of New South Wales

    @Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    @triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour 10 minutes and still on hold. Horrible customer service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NEVIE_JOHN NEVILLE MADDEN (@NEVIE_JOHN) reported

    @lucysugerman I have ANDROID, and I'm Quite Happy With It. I've never had a iPhone, or other APPLE Device. The only APPLE Product that I have is iTunes. I use TELSTRA Pre-Paid.

  • camybobany 😷Camybobany. Distance, mask, wash your hands. 😷 (@camybobany) reported

    @Telstra You need to do something about your customer service. 😡 Disgraceful

  • pracconnect Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory (@pracconnect) reported

    @Telstra please stop calling me to tell me there is a problem with my NBN - call me when it is fixed. Also, when you call me, stop asking for my security details: you are calling me from a number on your screen & if I answer, you've reached the correct, intensely annoyed guy...

  • JustMitchJust Mitch Just (@JustMitchJust) reported

    @Telstra I'm trying to transfer my eSIM to a new phone and hit an issue... I've been on the support chat for hours now, with around 45mins between each response (which usually is ignoring what I've said, and sent me a copy/paste response). What on earth is going on there?

  • mohitg76 Mohit Gupta (@mohitg76) reported

    @NBN_Australia Well I replied and still waiting in fact @Telstra does not even pick the phone to cancel an order.. I cannot take any other provider as they are blocking the allocation.. I am guessing this may be a legal issue🤔

  • AGissara Adrian Gissara (@AGissara) reported

    Hey @telstra any chance of responding to message chats? Seeing as we can’t call you anymore. Really poor

  • Dave_Matteo Dave (@Dave_Matteo) reported

    @fitba11 Telstra randomly shut off my mum's Foxtel even though it was under contract and basically just wouldn't admit they messed up. Took a month to be fixed and was a 3 click fix

  • leftie2401 💧Jen 🌿🌸🖤💛❤️ (@leftie2401) reported

    I have never experienced anything like the abysmal customer service as I am now with #telstra Moved house. Ordered the internet at new address 2 weeks before we needed it. “It should work”. It didnt work. Countless calls including calls waiting so long that Telstra hung up on

  • tedmulder1 TED (@tedmulder1) reported

    @telstra I have just spent half an hour trying to ask your robot Codi what the phone number is to ring you re my account. And it is the most pathetic communication. It us just terrible!

  • Jhxbi Jhobi (@Jhxbi) reported

    @Telstra SHUT ******** UP AND FIX YOUR ******* NET LIKE GET A GRIP YOU'RE THE WORST SERVICE PROVIDER TO EVER EXSIST BRO. LITERALLY JUST QUIT THE INDUSTRY, YOU'RE PATHETIC *****