Telstra

Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Caddens, Penrith Municipality, State of New South Wales 01/16/2026 05:05

January 16: Problems at Telstra

Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • jazzhourigan Jarrod Michael (@jazzhourigan) reported from Sydney, State of New South Wales

    What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Down again. This is becoming very frustrating...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • donnzfn donnz (@donnzfn) reported

    @Telstra Hi telstra what ******** are u doing to my brain

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • RealCandyKay CandyKay 🌐 (@RealCandyKay) reported

    Thanks to @Optus for the worst mobile data. It’s seems like every month they are “upgrading” the tower closest to my place, which makes my home wireless useless (it’s pretty much an ornament with lights) and no use trying to use my phones data. How’s Telstra these days?

  • 65georgiegirl My father calls me Mary (@65georgiegirl) reported

    @Telstra So @Telstra, nothing to offer healthcare workers not working from home but out there keeping everyone safe? 🤔

  • mikebethune Michael Bethune (@mikebethune) reported

    @paulbudde Paul, maybe Telstra fails again, but isn't this the case of a Government instrumentality punishing Telstra for the inadequacies of the Government's own network? p.s. I'm no friend of Telstra. #auspol

  • Wheatman01 John Alexander (@Wheatman01) reported

    @grow_dem_melons @Paul_Brown1 @Telstra I may have been the only one to make a complaint as everyone else finds it too hard and the phone drops out (hung up on) before anyone useful can be talked to.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • ShelldoHanson Shelldon and Big Rippa ,Little Maggie 🇦🇺 (@ShelldoHanson) reported

    @33ccd dam never take my phone leave in the car already fell out of my coat pocket when bent over to get some thing, telstra must be loving the profits to be made

  • centzfx centz (@centzfx) reported

    @Telstra mines pre good school sucks tho

  • Seth06098372 Seth (@Seth06098372) reported

    @Telstra Mmm, they're rottin' my brain, love These hoes are the same I admit it, another ho got me finished Broke my heart, oh, no, you didn't **** sippin', I'ma down a whole bottle Hard liquor, hard truth, can't swallow Need a bartender, put me out my sorrow Wake up the next day, no wifi