Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
@Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.
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alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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Earl White
(@EarlWhite) reported
from
Sydney, State of New South Wales
@Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same
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CMR
(@GasmanR) reported
from
Sydney, State of New South Wales
@Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.
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Daniel Treffiletti
(@DTreffiletti) reported
from
Sydney, State of New South Wales
@Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
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Andrew Cooling
(@the_cooling) reported
from
Sydney, State of New South Wales
@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
The Telstra Velocity Network is rubbish
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me
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Alexandra Thomas
(@allytThomas) reported
from
Sydney, State of New South Wales
@tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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flashhaven
(@flashhaven) reported
@Telstra Why did my order complete automatically, without my confirmation, porting my number over and losing my service with my previous provider. When I do not even have the phone/sim I ordered yet?
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Brian
(@Brian90114930) reported
@Telstra Igot an email saying there going to change my prepay I just want it left a loan I dont have internet on its for emergency only
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bunniesaurusss
(@bunniesaurusss) reported
@Telstra Been on it for years and this has never happened.
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*****
(@RoostersSambo) reported
@gavwav79 @Telstra They are piss poor
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CryptoFairy
(@chaddies5) reported
@Liam_Wagner @TPG_Telecom We got the same result. According to the Dailymail: Telstra, TPG & iiNet are down across the country. Possibly a cyber attack by China....( that last part is speculation)
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GavWav
(@gavwav79) reported
@Telstra 18583601.... if only you fixed issues as quickly as you respond to social outrage
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yeh nah nah yeh nah
(@efnqueenslander) reported
@AussieBroadband I'm having a bit of a WTF moment at how quickly you swapped my FTTN service over from Telstra without me even noticing an outage. Less than 2 hours since I submitted the request. Amazing. Well done!
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!.!.!
(@leftrightlocked) reported
@Telstra I wish. I gave up at the 6 hour mark. And that is my second attempt. 10+ hours on IM over 2 days is not good use of my time. Both agents gave different info, neither could help. I just want to upgrade my plan
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rach⁷🌙🧣🧈
(@knjoonlight) reported
@Telstra Hey Ivan, i just restarted everything and it seemed to work. Thanks for checking in. Appreciate the customer service!
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Nina
(@ninanotready) reported
@Typoshop @CottonOn I ordered 2 mystery boxes but only received one. I have tried numerous times on fb, Twitter and via live chat to get response. This customer service is just as bad as Telstra !