Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Emily Boulton Smith ebssportsphysio
(@EBoultonSmith) reported
from
Sydney, State of New South Wales
@Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season
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Gabriel Viso
(@gvisoc) reported
from
Sydney, State of New South Wales
@Telstra That is the outcome of my call, so there’s no solution for the late payment fee thing, and no prospect of me ever being a customer of yours again.
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PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
@Telstra It seems to be the modem itself, as the problem exists on both the ADSL and LTE backup within the modem
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Julia Cohen
(@Giulzjrc) reported
from
Sydney, State of New South Wales
@Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Robert Di Palma
(@SNOWJOCK) reported
from
Sydney, State of New South Wales
@Telstra for you service as you claim that you have the best coverage and speeds but from what I can see this is false advertising. The service I have received on multiple occasions well below what is expected, you are a service company start giving good service and support
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Ron Curry
(@Ronki) reported
from
Sydney, State of New South Wales
@Telstra Automated answer and on hold. Just called back on another phone and answered straight away. Go figure (but problem not fixed). I had such a great internet experience before being moved to NBN!
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R I C H I E 💪🏋🏻♀️
(@Richie_G81) reported
from
Sydney, State of New South Wales
@Telstra not sure why your plans are the most expensive - on the train between Sydenham and Rockdale your coverage is crap - I can’t watch a video on Facebook
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Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Nice one @Foxtel @Telstra another outage in Five Dock for internet and Foxtel....I’m sure I’ll receive a refund this month for your pathetic ongoing service. Need a Royal Commission into Telstra....
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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Robert Di Palma
(@SNOWJOCK) reported
from
Sydney, State of New South Wales
@Telstra I understand that there can be interference from outside factors,but this has been constant for more than a week, not just in Sydney but also in Wollongong when I was down last weekend.
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Michael
(@manapouriman) reported
from
Sydney, State of New South Wales
Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me
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Robert Di Palma
(@SNOWJOCK) reported
from
Sydney, State of New South Wales
@Telstra I don’t have time to sit with support, I use my phone for work and these issues are causing me to lose time and money. It is obviously a network issue that you are trying to palm off as something else, we pay a premium
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Michael Narracott1
(@MichaelNarraco3) reported
from
Sydney, State of New South Wales
I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
This telstra iPhone lease was an expensively bad idea. I’m going back to outright on their cheap model.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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rachelv
(@vrachelv9) reported
@AllergyWhispers @Telstra It definitely is. What’s worse is so many of their people have no idea and try and gaslight you into believing there’s nothing wrong . On the weekend I thought we had a technician who got it, unfortunately the systems around him haven’t supported a solution
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Terri Carr
(@Terri_Carr) reported
@Telstra Yes, however I was offered a technician tomorrow early in my chat, arrange to take time off work only to be told that message wasn’t meant for me. I knew I needed a technician, yet had to go through all the rigmarole. And now have to wait until Friday. First world problems.
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Cez
(@Claire_Juranic) reported
@Telstra I think being lied to yesterday, and today, and being threatened in the past, giving wrong information, lying directly about correct customer service. Tell me how you care?
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Cez
(@Claire_Juranic) reported
@AlphaMonkeyTV I can see the towers. The internet ALWAYS drops out when it rains, has been for 2 years. Telstra are so ****, that one of their employees recommended another company, might switch lol
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rachelv
(@vrachelv9) reported
@AllergyWhispers @Telstra I have spent over three hours on the phone with Telstra prepaid this week and none have had a clue. Worst company out and my son is the proud owner of a $1300 brick. Oh can’t use it on home wifi either cos it doesn’t work either (that’s another 6 hours and a tech no show)
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KYLE
(@sphynxmaine) reported
@BaileyEdwards0 Damn well I think I need to call up Telstra haha
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Anthony Eales
(@ants000) reported
So it seems that @Telstra's MyTelstra app doesn't work through @SpaceX Starlink. I was having all sorts of issues not being able to login to MyTelstra on Starlink Wi-Fi. But when I switch to Telstra's mobile data network it works fine. Maybe something to look into Telstra. 📱📡🇦🇺
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sfAnkitJain
(@AnkitJa62832947) reported
@TelstraEnt @Telstra @Telstra_news Created NBN profile using my personal number without my consent. No Internet setup at my house even for a second, Now asking me to pay for a service that doesnt exist, Clear case of #databreach #poorcustomerexperience #bullying
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Raymond McKeown
(@RyanWil62993886) reported
@Telstra bloody hopeless & rude Telstra, you wait on hold for 44 minutes, and when Mr. Rude answer, says watch your tone or I will terminate the call.
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Helen Allen
(@helenashopsnyc) reported
@Telstra I am waiting to have an account issue resolved. I have been asked to stay online and have been waiting for a supervisor to come to the chat for the past 40 minutes.