Telstra

Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Caddens, Penrith Municipality, State of New South Wales 11/22/2025 05:55

November 22: Problems at Telstra

Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • jazzhourigan Jarrod Michael (@jazzhourigan) reported from Sydney, State of New South Wales

    What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra @andy_penn can you please provide me with details of cancelling my accounts. This includes all mobile phones SIM cards and the failed home internet service. I count believe the culture of lies your staff and the staff in your stores continue to perpetuate. #overit

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • Zordabo Zordabo (@Zordabo) reported from Sydney, State of New South Wales

    Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    **** @Telstra JUST GOT A SMS ABOUT A BILLING PAYMENT WHAT ******** ARE THEY ON ABOUT I HAVE NOT RECEIVED A BILL AND CANT GET IN CONTACT I WILL DEFINITELY CANCEL THEM SOON OVERRRR IT. AVOID TELSTRA AT ALL COSTS #FUCKTESTRA #CRIMINALS

  • Hawthronfan Matt Riley (@Hawthronfan) reported

    @Telstra Hi what the heck is goi g on with your network I’m having issues receiving calls and texts

  • TheDickensMelb thecharlesdickenstavern (@TheDickensMelb) reported

    Hey @Telstra we are having issues with our landline and no one calling from a Telstra phone can get through. Callers from other providers can. Can you please investigate and rectify asap.

  • ellenrose92 Ellen Fitz 🦞 (@ellenrose92) reported

    @Telstra my 90 year old grandparents are living in a rural country town, you have sent out 2 priority phones in the last week and even had someone come out yesterday to bring one, yet once again it is not working this afternoon. I have had Customer service hang up twice.

  • TammyLeeAtkins Tam (@TammyLeeAtkins) reported

    Twitter saves the day! #BigThanks to the @Telstra social media team who promptly got in touch and fixed mum's internet issue! Would still be great if #Telstra had weekend phone support though, but this has ended pretty well

  • ShaneDignan Shane Dignan (@ShaneDignan) reported

    @Telstra I am no longer a telstra customer thank god, however I am $129 in credit after you overcharged me. How do I go about getting my money back as you have zero options in your account page on your site!

  • kmrobbo 4th tackle settler (@kmrobbo) reported

    @Telstra Your app says there is an issue. You can’t tell anyone because your “experiencing high demand” and 4hrs and 20 mins into a chat it didn’t get past my acc number!

  • sab_rossitto SABotage (@sab_rossitto) reported

    @Telstra is it possible to get support in Australia for Australian customers ? I have been trying to get an issue sorted for 72 hours

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Telstra I SPECIFICALLY TOLD THEM TO SEND PAPER BILLS I HAVE PAID ALL UPTO DATE. DONT KNOW WHY @Telstra IS SO ******* STUPID AND CLUELESS AND WASTE PEOPLES TIME THEY DONT FOLLOW RULES AND CHANGE ANYTHING WHEN ITS GOOD FOR THEM.

  • gregmoroney15 Greg Moroney (@gregmoroney15) reported

    @Telstra No outage just no service been the same for years don’t know how we go with bad injury trying to get in touch with 000