Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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worldwidewebster
(@DiWebster) reported
from
Sydney, State of New South Wales
@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Jarrod Michael
(@jazzhourigan) reported
from
Sydney, State of New South Wales
What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🐀#ScottyDoesn'tGiveARats🐀Psalm 109:8
(@ShriekingVi) reported
@Ozzytourer @cheryl_kernot I'm only just south of Coffs Harbour and i generally only get one bar of signal - from Telstra.
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LittleBlueWren
(@charmie13) reported
@Telstra Well it's been going on since Feb so I'm not holding my breath Dan.Nothing wrong with customer service ppl & not their fault.Too hard trying to run a rural business without phone or internet. We're not asking for anything other than to have great service restored to what it was.
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Bronwyn Dickson 💉💉💉
(@BronDickson) reported
It’s gotta be anti 5G. Hence why I no longer have my 5G service Telstra!
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Dave
(@davesaves1) reported
@anthony_geurts My first away was Victory v Brisbane at the Telstra Dome in season 2. Although we snuck away with the points I was in awe at how much noise your support made. When everyone in the ground got involved in the North/East/South/West side chant I was impressed.
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Mr Misanthropic
(@kutinnaku) reported
@FootscraysFine1 @MickM92553429 @PaulineHansonOz there may be people who need help with managing their limited finances but this insane scheme will not do it ,i am on a pension i have credit with telstra ergon and city council i bank 300 per fortnight i live in my own home this govt must be removed as they lack understanding
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Dean Haycock
(@Haycock_Dean) reported
@sgroomy1 @bruce_haigh I worked for Telecom Aus when it became Telstra, I worked for Newcastle buses until just before it became Keolis downer,. Common to the two was the supposed degradation in service to enable the spin drs to push privatisation. Sound familiar ABC.
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Sheikh anBaikh
(@GistPolitix) reported
@Magpie1954nBird @NickComino I second that. For $15 per month you get unlimited calls, unlimited texts plus a reasonable data limit. Unused data rolls over with no maximum. Mostly uses the Telstra network although you're knobbled to 3G/4G (ie there's no 5G)
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David Weekes
(@8DavezAWeekes) reported
@Magpie1954nBird I use Aldi prepaid... Cheap, unlimited calls and texts, heaps of data, and uses the Telstra network, so same coverage...
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Susan Bennett
(@Sibenco) reported
My international roaming experience using @Telstra has be woeful - from no data and no phone connection to consistently being unable to access message bank. Have lost valuable work time reporting with no permanent fix - service has been appalling! #notgoodenough @Telstra_news
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💧💉💉Chris B84💉 🇺🇦
(@chris_no1ofem) reported
@Magpie1954nBird They've just increased their lowest level to $15 pm now, with 3gb of data. Belong owned by Telstra, We've never run low on data, 'cos on wifi at home. We save the banked data for holidays, which we're not bothered abt taking atm. Never had a prob of note & their support is good.