Telstra

Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Caddens, Penrith Municipality, State of New South Wales 11/27/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Telstra Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau

  • coderHavingFun coderHavingFun (@coderHavingFun) reported from Sydney, State of New South Wales

    @Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.

  • blueman99 MT (@blueman99) reported from Sydney, State of New South Wales

    Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....

  • nadimcsharbean Nadim C Sharbean (@nadimcsharbean) reported from Sydney, State of New South Wales

    REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • BeauJUshay Beau Ushay (@BeauJUshay) reported from Sydney, State of New South Wales

    What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • daniellengvyen danielle nguyen (@daniellengvyen) reported from Sydney, State of New South Wales

    um telstra ******** is going on

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).

  • lotusaccts 🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁 (@lotusaccts) reported from Sydney, State of New South Wales

    Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • poyerter poyerter (@poyerter) reported

    so apparently 'there is no problem' as i stare at a ******* symbol saying NO CONNECTION. im currently paying 99 a month for internet im not getting and now im going to have to pay 135 for a telstra technician whos not even garenteed to fix the bloody thing.

  • NomadLynnette Lynnette Hoffman (@NomadLynnette) reported

    @Telstra After three calls and 2 hours and nine minutes On the last call alone, I think so— I note that the recording claimed the wait time would be 40 minutes... no update was provided. I t then took nearly 30 min for the person to resolve the issue.

  • troy__himself troy himself (@troy__himself) reported

    Hey @Telstra , I've been trying for 3 days now to login to my account, have spoken to 3 of your customer support reps over that period via chat and have still gotten nowhere. Any chance I can speak to someone on the phone to get it sorted?

  • HenryGooden Henry Gooden (@HenryGooden) reported

    If anyone can help please do. My dad's @Telstra account is in the process of getting hacked and after four days of calls with Telstra we just received a message from Telstra that they are moving the account to the hacker! Does anyone have a contact that can help us?

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • highontheseas Peter Waldie (@highontheseas) reported

    @Telstra you're killing me here. I've been trying to activate a new service for days now. I've spent so many hours on hold/chat/messaging that I've lost count.

  • Eddy_Jahn Edward Jay (@Eddy_Jahn) reported

    @Telstra What is going on with your customer service? It used to be great but recently you haven't been answering phone calls, emails, or the online chat. I submitted request to have internet disconnected and still waiting for reply. Pls help

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @Telstra has the worst customer support of any company in Australia. And it’s not even close. My internet is down and I’m unable to contact them by phone, message or social media. They will not respond. THE WORST!

  • TomGooden Tom Gooden (@TomGooden) reported

    @HenryGooden @Telstra Looking through search, I see some users have been contacted by @Telstra support directly to resolve their problems. Since this issue is extremely time sensitive, I really hope the excellent team at Telstra can respond today.

  • Betaal_Pardesi Abhishek Mishra (@Betaal_Pardesi) reported

    @Telstra Quick update on this, went to a Telstra store to sort this out, and although it can take 24 hours to confirm the resolution, it looks fixed for now. I'll update tomorrow on the sequence of events if no further issues. @Telstra