Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Telstra
Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Brendan O'Neill
(@Brendanoz) reported
from
Sydney, State of New South Wales
@thetopjob Telstra? I think the sell off was a bad idea though...
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stevecolbran
(@EtNa_Os2heavy) reported
from
Sydney, State of New South Wales
@farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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Josh
(@corduroy) reported
from
Sydney, State of New South Wales
@twasink Yeah. I was with iiNet/node since 2003, when Telstra’s broken billing system caused me to leave. It was a good run.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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((Mijanou)) powered by Autocorrect
(@Opheli8) reported
from
Sydney, State of New South Wales
@Telstra Thanks I got help via the telstra app...
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Kingsman631
(@thekingsman631) reported
from
Sydney, State of New South Wales
Very poor form @Telstra on hold for over 10mins 3 times and your auto prompt system sends me to wrong section or cuts me off!!!
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Queen NomNom De Plume
(@stinginthetail) reported
Dear @Telstra, we thought nobody could be as unremittingly bad as your Phillippines Call Centres - but your budget Indian one is worse. "Call us back" but it dumps my call cos yr not taking calls?? WTAF? Worst customer service in World? Nearly there.
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🌸 Ellen 🌸
(@3llen_ch3rry) reported
@Telstra I am having the worst experience with your team and it is causing me immense distress. You have taken close to a month now to connect wifi at my new house and no one will tell me what is happening or why it is taking so long. As 3 uni students living together we require wifi
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Ben🖖 🐨🇦🇺🚴🍺♻️☮
(@thecattery) reported
@stinginthetail @Telstra Then directs you to 'text' them via the app with the world's worst AI and apparently no staff available in any case
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dystopic.me
(@DystopicMe) reported
@suzanne_cass @KaurnaCopia Man that sux. I only had to buy the 'pack' once, from then I just pay online? Seems stupid they have that stipulation, the carrier is still Telstra.🙄🤔
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dsoWe
(@we_souz) reported
Ongoing issue with @telstra internet. 3 separate calls to @telstra to get help. On phone for hours. No resolution. @telstra sends Nbn tech. Nbn says not their use. Gee thanks! Let’s revert to smoke signals instead!
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ꨄ J₳Đ₳ 𓂀 ❌ Birthday Month 💃🏻
(@JadaBellus) reported
@Telstra @8uttersBen That has to be the worst ‘we don’t give a ****’ answer 😌
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#7RC BEAR🐕🦺
(@xoBearox_) reported
@crimeoce @Telstra damn thats low i mean mines not much better. 40 down and 3 up
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n 1 c k
(@nicksplitter) reported
from
Melbourne, State of Victoria
@paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.
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jennifer willmore
(@ritalingrrl) reported
what ******** i have direct debit set up for @Telstra and they just charged me $364 when my bill is is normally $99 i’m calling them rn but im freaking out so much i don’t have that money to spare i didn’t even realise until my card got declined at my psychiatrist appointment
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Jordyn 💋
(@____Jordyn____) reported
Find it so disgusting that @Telstra can increase the prices of the NBN premium plan but decrease the upload speed!! Seriously the price should be going down!!! 👎🖕