Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Shan 🇦🇺
(@shanshanw) reported
from
Sydney, State of New South Wales
Outage also at Strathfield? @Telstra
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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stevecolbran
(@EtNa_Os2heavy) reported
from
Sydney, State of New South Wales
@farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed
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((Mijanou)) powered by Autocorrect
(@Opheli8) reported
from
Sydney, State of New South Wales
@Telstra Thanks I got help via the telstra app...
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Kingsman631
(@thekingsman631) reported
from
Sydney, State of New South Wales
Very poor form @Telstra on hold for over 10mins 3 times and your auto prompt system sends me to wrong section or cuts me off!!!
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra how is it I can get hung up on by a recorded person. New level of crap
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Brendan O'Neill
(@Brendanoz) reported
from
Sydney, State of New South Wales
@thetopjob Telstra? I think the sell off was a bad idea though...
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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DrakeosVR
(@DrakeosVr) reported
from
Sydney, State of New South Wales
@Telstra help have no internet what so ever and Telstra status page is not working yet o have thing's to be done today
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Josh
(@corduroy) reported
from
Sydney, State of New South Wales
@twasink Yeah. I was with iiNet/node since 2003, when Telstra’s broken billing system caused me to leave. It was a good run.
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Tyron Butson
(@tbutson) reported
from
Sydney, State of New South Wales
@gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Chesterfield Colonel
(@ChesterfieldO5) reported
@Telstra I don’t know of a single person who likes your automated system or call centers. Why do you do this Ash? Why doesn’t @Telstra lift its customer service game and employ some of our wonderful and very talented Australians in cities and regional centers rather than outsourcing?
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MK26🇦🇺
(@zvk10_mason) reported
@Telstra i was trying to activate my so called premium SMS service that I've not needed to do before
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Coldogs.
(@Coldogs) reported
@FootyRed1 @thenwerise It’s been good, I got a deal being a telstra customer back in March, glad we ditched Foxtel.
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Baron of Burleigh
(@burrosavic) reported
@FOXTEL_Help Why did Telstra TV box go down 12 times during Alan Jones show with Error 645 but no other channel
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Rachel Greaves
(@beyondbeeton) reported
@Telstra The order number is 1-3067688293878. Complaint was registered today with Trent, who was very helpful.
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Mark Flynn
(@mjfly1) reported
Yeah @Telstra it's raining again and my #NBN FTTC service is failing again with "Network device 'eth4' link is down" "Interface 'wan6' has link connectivity loss" messages recorded in the Technicolor DJA0231 log
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VGL Clay
(@clayfnbr1) reported
@zorie @Telstra my internet connection is running slow and i cant watch this clip? can you tell me if its good or not?
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The Chesterfield Colonel
(@ChesterfieldO5) reported
@Telstra …through no fault of their own, they really struggled to understand me and I struggled to understand them. They persevered and eventually we resolved the issue. This should have taken no more than 5 minutes.
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Pangisaur
(@pangisaur) reported
@Telstra I've tried calling your business help line to have the call cut off twice, and your online chat isn't available. All I want is to have my bills sent via email. Can someone please give me an email I can contact because your phone centres are useless
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Brendan Foster
(@brendanrfoster) reported
@Telstra I have to block anywhere from 2-6 random numbers a day. Put a stop to this ****. Luckily @Apple let’s me silence unknown numbers know cos you wouldn’t fix it. But fix it!