Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Richard
(@3bsBruce) reported
from
Sydney, State of New South Wales
Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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RickMindgone.
(@Rickmindgone) reported
from
Sydney, State of New South Wales
After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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RickMindgone.
(@Rickmindgone) reported
from
Sydney, State of New South Wales
Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
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Derek Bell (He/Him)
(@derek_bell) reported
from
Sydney, State of New South Wales
Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Simply Mel - Declutter Coach & Digital Freelancer
(@simply_mel01) reported
from
Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺
(@Cal_O_Rynn) reported
from
Sydney, State of New South Wales
@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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PinarooRay
(@d2832cd804534b9) reported
from
Sydney, State of New South Wales
@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Richard
(@3bsBruce) reported
from
Sydney, State of New South Wales
Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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⚓Mᴇɴ Fʀᴏᴍ Uɴᴅᴇʀ Tʜᴇ Sᴋʏ 🇫🇯
(@KaivalagiNiViti) reported
@AusHCFJ So, we're going from bad to worse? 🙄 Telstra has the worst operational and customer service in Australia.
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Kye Rosendale
(@WonderDalek) reported
@alicexmaiaMFC your upload speed issues as I cant recall if you mentioned download as well on HFC are a common issue with HFC because NBN is still sharing the space with Foxtel/Telstra. Have you tried factory resetting the NBN NTD? Pin in the reset hole for no more than 10 seconds and let it
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Richard Collins
(@colliric) reported
@pwafork Actually they did force limitations, but it was the companies themselves. Telstra killed the public telephone network to encourage mobile phone uptake, companies straight up stopped selling typewriter equipment, and TV manufacturers stopped making CRTs....
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Jane Hewitt
(@JaneHewy) reported
@Telstra Thanks, I don't have a reference number. I filled out the form online - the one from last year was 173120464 (October 2020) and the bee issue is back again as you removed the bees but didn't replace the broken Telstra cover. Partner's father is very allergic to bees-
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Brad Gordon
(@rpgcyco) reported
@Telstra Nah, apart from trying to get it changed over the phone once. I never worried about it because communication is mostly via email. Now I'm looking to order a new phone, but don't want to risk delivery to the wrong address. :)
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Lamdog 🙏 🙂 🚀
(@andylamrock) reported
@Telstra Thanks but after 12 hours of chat support I’m just a bit tired. A lot of effort and time for zero results.
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Richard Collins
(@colliric) reported
@OnionPirate @pwafork @RitaPanahi He's also wrong. Limitations were placed by the manufacturers and simply not by governments. Telstra crimped the Payphone network to encourage uptake of Mobiles, and No one made typewriters or CRTs, so they couldn't be sold in stores anymore.
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Be The Light
(@Gia144000) reported
where the caller insists they 're from Telstra & don't ask for your bank details initially. Please make sure if you have elderly parents to tell them to NEVER give info over the phone no matter how genuine the caller seems! Luckily I have drummed it into my Mum!
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Pablo Langley
(@VipabLangeenan) reported
@GlennColgan @MichaelPascoe01 Is this for real?! Taxpayers contribute $1.9bil compared to Telstra's measly $360mil - and TELSTRA OWNS 100% equity?!?!?! And don't go spinning shite about "future tax returns" as we KNOW that never f'n happens... 🙄🤬🤨
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Keegan Nye
(@keegannye) reported
@Telstra HI Guys, so its still not working, can you escalate this to an IT team.. I am trying to redeem my points for recharge as its 50% off atm and ends November which is not helpful. I have tried clearing, reinstalling, different phones, ipads, desktops. Its not me its you guys!