Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Joshua McKinnon
(@corduroy) reported
from
Blaxland, State of New South Wales
Is Telstra mobile really crap in the Mountains, or is it because I’m using a cheap reseller? I can rarely watch a 3m video without massive pauses, even with 2-3-4 bars of reception.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Emily 🇦🇺🇬🇧🏴 🔥💚✳️✳️🎀🐀
(@drobwlldiad) reported
@Telstra as I'm not a moron and know that I'm no longer a customer of Telstra, it didn't take me long to realise it was a scam. They have my details, I don't like this. Telstra needs to report this to the relevant authorities in that country and get them shutdown
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Chris
(@PunterCollector) reported
@Telstra 2/2 so this is exactly why I will never have those services again. 🙄 #hopeless #inefficient 👎👎👎👎👎
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks
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spoiled brat
(@f0x1004) reported
@Telstra @VolatileDoor6 Hi @Telstra Vodafone is giving exceptional plans and Telstra is gettng more expensive day by day. Vodafone now has a 51 dollar unlimited plan with overseas calling. All my friends living in different cities and areas are extremely happy with their network. Why are we paying more
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An Handsome Fish
(@St0pT0uchingMe) reported
@Telstra Computer, not that it matters. Telstra has made my life so difficult over the past four months with outages that have no resolution date and screwing up a new router order THREE TIMES IN A ROW, and now with even worse speeds than with the old router.
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David Jongen
(@jongen_david) reported
from
Westfield, State of Western Australia
@Telstra Because **** global warming and strip mining because l want a new shiny thing.
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Twitbit
(@Twitbit04608714) reported
@Telstra Been there and done that before in a private DM on this channel and still no resolution. You’re here to manage Telstra’s public image not resolve my case. Pointing out that there are humans behind these issues that impact deeply. Family member is now end of life now. Too late.
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An Handsome Fish
(@St0pT0uchingMe) reported
@Telstra In the past four months I've spent half of that time unable to get any internet access unless I drive down to the corner store. Telstra doesn't give a crap if my speed is abysmal - if a ping gets through, it counts as "able to access the internet" and therefore not an issue.
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MissionMan
(@TheMissionMan) reported
My @Telstra delivery now delayed after a shambles when trying to order because systems went down. How do Telstra continue to screw up the iPhone orders despite it happening every year
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An Handsome Fish
(@St0pT0uchingMe) reported
@Telstra So tomorrow I'll be cancelling my Telstra account and signing on with LITERALLY ANYONE ELSE, because I'm absolutely sick of this crap. I pay through the nose for a Telstra account, and I get worse internet speeds than a Third World developing country. 100% over it.