Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Justascratch
(@Justascratch2) reported
@elder_peter @GeorgeMonbiot I had POT over my mother's financial affairs due to a TELSTRA problem. That didn't help much in my case. The Ombudsman eventually rescued us.
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Adam
(@kels_316) reported
@expectproblems I went from telstra to Aussie Broadband, the difference in service and support is night and day. I'll never go back. Even though ABB switched to Optus I'm very happy. I have all my IT through them now, home and office.
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Penelope
(@ThePepperCherry) reported
Excuse me, @Telstra what’s this about putting me on a new, more expensive plan with data speed caps. How rude. One of the other but both is a bit ****. claiming cpi adjustment and diminish service quality at the same time is unethical.
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James Simpson 4x💉
(@j2simpso) reported
@Telstra @mcquillanator Thanks for your concern Telstra (the same can’t be said for @RogersHelps who hasn’t answered my tweet from earlier today). My service is working quite well in Canada which sadly can’t be said for my Rogers domestic service.
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MLo
(@MLoParis) reported
@IsabelBromfield Had nothing to do w/ Telstra. The stupid WiFi apartment I booked. Telstra sorted me out w/ some Mobile Broadband.
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William Gill
(@WilliamGill11) reported
@Telstra @andy_penn Yes but that is not the issue the watch was ordered 6 weeks before and was in stock at the time last week they said 2 weeks yesterday we are canceling your order Not very good customer service
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James Kozanecki || Aussie_kozzy
(@Aussie_Kozzy) reported
@expectproblems I used Boost for years before I left Aus and used it again over Christmas last year. Was great, they use Telstra network
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Terrence Jarrad
(@hailtonothing) reported
@expectproblems I went from Optus to Belong (telstra wholesale network), and I absolutely would not recommend it. Data was unusable - couldn't even load images in twitter. My sister reckons the ALDI one (telstra wholesale) is good. I'm trying out Moose Mobile next which is Optus.
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Elissa
(@expectproblems) reported
Well damn seemingly nobody but the big providers does support for eSim wearables so… guess that kinda sticks me with Telstra for now.
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Rohan Pearce
(@rohan_p) reported
@expectproblems This can be the issue with most Telstra resellers: "All Telstra Mobile Virtual Network Operators (MVNOs) run on the Telstra wholesale network with the exception of Boost Mobile. While Telstra’s full network reaches 99.5% of the population the wholesale version covers 98.8%."