Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
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stevecolbran
(@EtNa_Os2heavy) reported
from
Sydney, State of New South Wales
@farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Corey Rogers
(@Bananabob14173) reported
@DarkViperAU @Telstra Im probably getting this wrong but where did you buy the phone? Sometimes if you buy a phone from a certain place it’ll be locked to a specific service ya know?
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Prof. Nerilie Abram
(@ClimateNerilie) reported
@thesiswhisperer @Optus @Telstra Thumbs up for Aldi in our house. It is no frills, but at least you are paying through the nose to be treated like crap.
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Brenton Coppick
(@BCoppick) reported
@SteveFitSmart @MikeCarlton01 @NAB Telstra had internal groups to solve the worst customer shitfights that should have been solved at front end. The difference? They have access to all systems
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Phil Hirst
(@ph1rst) reported
@Telstra It’s not about wait times, it’s the whole experience. You have to constantly sit on the message app, otherwise the issue is passed on to another support person. Then they do not read the conversation and you have to repeat everything. It can take a whole day to resolve something!
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Hellcat
(@Hellcat78848523) reported
@Mithim_ @ShogoWrA But why would Telstra be sending out cheques?? Their whole brand is about their supposed speedy and efficient technology! Mysterious, T must end up with a net gain, perhaps some cheques never get banked
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Phil Hirst
(@ph1rst) reported
@Telstra Why is your customer support messaging app MyTelstra, literally the worst customer service experience I have ever encountered? Please go back to phone support. #telstra
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Jaiden 🛶🏴☠️ ○⏳️●
(@JOliverCreation) reported
@DarkViperAU @Telstra If they can't even support some of the newest phones, we can't trust them to support older ones either
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Lisa Tait 💙💛
(@lisapodcasts) reported
@ohreallytruly I just remembered a portion of the Trade Practices Act which say you can’t be charged for a service you didn’t receive. I feel like taking this to NCAT because it’s gross and the gold service Telstra people keep asking me to repeat myself.
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Carter Ashwood
(@commendedfish) reported
@nano_pone @DarkViperAU @Telstra because it's their network and ultimately, they get to decide what gets to use it and what doesn't
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ActaNonVerba
(@ActaNonVerba999) reported
@SandyHorne61 @Qantas Yes. But it doesn't seem to concern Qantas. They're a near monopoly & the Libs loaded up their Board w their ppl so maybe they feel immune from normal market forces. They're not unique, look at Telstra: dominant despite abysmal service.