Telstra Outage Report in Caddens, Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caddens, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caddens, State of New South Wales
Latest outage, problems and issue reports in Caddens and nearby locations:
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
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Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David Mummery
(@david_mummery) reported
@Telstra We’ve spoken to 11 people so far, spent hours trying to resolve this and keep getting passed onto someone else who’ll then say ‘we’ll call you back’. Never happens. We’re a small business wasting too many hours on this.
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ultra106five
(@ultra106five) reported
Much of Tasmania has been without internet since 1pm when it's reported one of three internet cables has been cut while second suffered an unrelated fault Telstra is not sure when the problem will be repaired.
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Office of Janette Argent
(@CheepingChick) reported
@Monster_Dome We pretend, we have pigeons, called Telstra, Optus, NBN, TPG, and ADSL (who is old and slow, and needs to be retired). 5 pigeons between the 6 of us works OK most days given our island home is the size of a large NY pizza.
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💧Karen Joyce
(@photontrace) reported
@Telstra A bit of plain language would really help. What exactly is meant by “cut”? Is there some coyness with telling us who the third party is who caused the cut? I’m genuinely trying to understand what has happened.
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David Mummery
(@david_mummery) reported
@Telstra I have a very long list of complaint references but this is the first one: INC17548932. I’ll be contacting one of your competitors shortly to get connected. 🤷🏻
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Digital Tasmania
(@digitaltasmania) reported
Tassie Outage Update: Services look to be back ONLINE now. Presumably 1 of 2 Telstra links restored. Hopefully Tasmanians are given a full explanation of the outage and what critical infrastructure wasn't managable during this period.
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nbn™ Australia
(@NBN_Australia) reported
The outage in Tasmania caused by a cut to a Telstra cable is impacting homes and businesses connected to nbn™ Fixed Wireless services in Tasmania. We have been advised work is underway to restore services. We will provide further updates when they are available.
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nbn™ Australia
(@NBN_Australia) reported
Following the outage caused by cuts to Telstra cables in Tasmania, we've restored services to our fixed wireless network. However, some nbn fixed line premises may still be offline due to impacts to networks used to deliver nbn services. For updates, please contact your provider.
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Kore | 🇦🇺❤️🇺🇦
(@Kore_YT) reported
BACK ONLINE LETS GO POG CHAMP **** u Telstra
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John Dalton
(@johndalton) reported
@halften Also the *only* think that kinda worked, slowly, was 4G on my phone (through Telstra). Nothing at all through my work phone or ISP. Took multiple minutes to load broken versions of ISP outage pages.