Telstra

Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 12/06/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Someone has answered the messages to the account you suggest and created a complaint that was not my complaint. At no point was I given a form to complete to detail my complaint in my own words. Once again. I wish to lodge a complaint, and in my own words.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    @The_JFD @Telstra Such poor form

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    We are absolutely appalled with the service provided from the @Telstra business systems team. We’ve been charged for 9 months for a service we swapped over in dec 2019. 😞 We’ve been fed misinformation and promises that have not been kept! How can this be?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Last incident was INC10819891

  • prasadhasan Prasad Hassan (@prasadhasan) reported from Sydney, State of New South Wales

    @ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • WarrenFWelsh Asphalt Jungle (@WarrenFWelsh) reported from Sydney, State of New South Wales

    @Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • faerychay Chay (@faerychay) reported

    @Telstra extremely disappointed in the lack of service and accountability I’ve received since 10 Jan trying to sort out internet at our new home.

  • David_Bonnici David Bonnici (@David_Bonnici) reported

    @Aerohaveno I’ve found I have had better communication with big companies like Qantas, Virgin and Telstra via Twitter. You tweet an issue with their handle and then they invite you to discuss with DM. BankWest and Optus to website chat well.

  • mickey_812 🐀 Mickey S Rat 🐭 🐀 (@mickey_812) reported

    @realCarrickRyan Hasn’t your 5G reception already improved ? Mine was instantaneous ! ***** possibly had more to do with Telstra finishing local network upgrade coinciding with my second dose *****

  • realMicHolt Mic Holt (@realMicHolt) reported

    @Telstra Hi Kaitlyn, thanks for letting me know. I'm still confused as to why my service would be in backup mode though, those texts sound phishy. I'm not using the telstra router at all... will call the # provided. M

  • f1l3n0tf0und ---------+++--------- (@f1l3n0tf0und) reported

    @Kevin48134226 @Aussie_BB That would be Telstra's timeframe for sending a technician. "Upstream provider" = Telstra and everyone is pretty much stuck with their service levels.

  • rightwingpeter peter (@rightwingpeter) reported

    @kelly_rdc WORSE ! Look at The Robots at Telstra , All Banks, Insurance Companies , the more technology we get the service seems to get worse ! You all know , for this push 1 or 2 etc , my record with the CBA Bank is 42 pushes to tell a real person I was going overseas !

  • mirthisse Mirthisse (@mirthisse) reported

    @Telstra Not at all - still on the messaging service - my 4th consultant

  • TJustalex Thats_justalex (@TJustalex) reported

    Thought Telstra had cut my service for 48 hours but turns out I had my mobile data turned off. Yeh good.

  • DaveADMuir Dave Muir (@DaveADMuir) reported

    AU has been requested to place Telstra satellites under administration with UNOOSA. "They dont seem to find this (pincushion) an issue" @1146 to 1149-24/1/22 @IntlCrimCourt

  • mirthisse Mirthisse (@mirthisse) reported

    Dealing with @telstra via their online messaging service is a NEW TYPE OF HELL - 2 hours so far on an issue that could've been sorted with a 5 minute call!