Telstra

Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 12/30/2025 03:50

December 30: Problems at Telstra

Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    @Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.

  • bigyahu alan jones #BlackLivesMatter (@bigyahu) reported from Sydney, State of New South Wales

    @Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    The Telstra Velocity Network is rubbish

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help

  • DwayneLawrence_ Dwayne Lawrence (@DwayneLawrence_) reported from Sydney, State of New South Wales

    @Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me

  • allytThomas Alexandra Thomas (@allytThomas) reported from Sydney, State of New South Wales

    @tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually

  • DTreffiletti Daniel Treffiletti (@DTreffiletti) reported from Sydney, State of New South Wales

    @Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!

  • JulieSnook Julie Snook (@JulieSnook) reported from Sydney, State of New South Wales

    Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo

  • EarlWhite Earl White (@EarlWhite) reported from Sydney, State of New South Wales

    @Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • to_morrison MorrisonHasToGo (@to_morrison) reported

    @callralstonsaul Well there is that disaster too isn't there? The assumption that all Australian's have access to NBN, even at the best of times, which we don't, let alone after a natural disaster takes out connections whether it's Telstra pits or mobile phone black spot towers( many burnt down)

  • JamesInMelb James P (@JamesInMelb) reported

    @Telstra I wanted to discuss my contact end dates and exit fees. I wanted to discuss an email advising me my plan was going up $35 a month that added zero value. I actually originally wanted to discuss a potential new service. But now, the “VIP” team has blown that last one.

  • LiveLrnExplore Candy J (@LiveLrnExplore) reported from Parkes, State of New South Wales

    @Telstra This tweet brought to you by me piggy backing off my Optus phones fully functional mobile network data. Eftpos machines are unable to do this. So any work around has to come from Telstra or I have to get the bank to change to Optus.

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    @benjialpha Yep. I think (generally) flogging stuff like Telstra and Commbank is worthwhile (although the former should have been retail arm only, not the network). Privatisation isn’t necessarily bad, it’s more how it’s done. Power has never been done well.

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @PsychosisFuzz It's all relevant. It's relevant because you clearly don't understand how the outsourcing model works. We had the worst Internet in the developed work thanks to Telstra's government owned monopoly and lazy executive.

  • lobomaticus lobomatic (@lobomaticus) reported

    I am ending my long and rocky relationship with @Telstra. While I have had a very hit and miss experience with their service itself, their customer service has always been excellent and I bear the company no ill will.

  • PsychosisFuzz Hoarder of old game stuff. (@PsychosisFuzz) reported

    @Gunsinaustralia @KKeneally In Telstra it went like this: Gov owned- Skilled contractors. Benefits. Work done by the book. Slow red tape. Privatised- Overseas outsourced contractors, so that Telstra no longer pays super or benefits. Often not working to Australian standards, but cheaper. Faults often made.

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @PsychosisFuzz @KKeneally The problem with Telstra were not the technical staff. It was: 1) Senior management & bureaucracy (Red Tape) 2) No incentive to innovate... no CSI (continual service improvement). 3) No best practices such as ITIL. No Service Levels or penalties. Poor reporting.

  • EMMMMgirl Tess Tickles (@EMMMMgirl) reported

    @Telstra I've been calling you to try & talk to a human to help resolve an ongoing issue I've had for months & can never talk to someone. All you do is send dodgy links to your automated messaging service which defeats the purpose #complaint #TelstraFail

  • BrendanCrompton Brendan Crompton (@BrendanCrompton) reported

    @Telstra Internet has been regularly dropping out for months now and you can watch the modem reconnecting everytime it happens. The activity logs on the modem show numerous occasions issues occur. After multiple attempts to get help via the call centre its still not resolved.