Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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Keira
(@bldfvr) reported
from
Sydney, State of New South Wales
Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Joshua McKinnon
(@corduroy) reported
from
Blaxland, State of New South Wales
Is Telstra mobile really crap in the Mountains, or is it because I’m using a cheap reseller? I can rarely watch a 3m video without massive pauses, even with 2-3-4 bars of reception.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Charlez
(@fullstackgay) reported
@TelstraDev I have a really old SMS system setup 10 years ago on Nokia3100 that still has images delivered by SMS as a hyperlink to a MMS portal at Telstra. I want a new service to have this same feature, but no one knows what it is or how to set it. Any ideas?
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Andrew Wright
(@AndrewW77626044) reported
@Telstra I Signed up for a plan and my phone hadn't arrived in 2 weeks.There has been no contact as to why. Called the Qld number I was dealing with (I'm in W.A) and they had no clue how to fix it. They told me to call 13 22 00. Waited for 40 minutes and was hung up on.
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Greg Vaughan
(@Vaughan13Greg) reported
@Telstra If your ALWAYS working to make it better I would suggest the person in charge of that project should maybe no longer have a job. Been disgraceful throughout WA for the last 5 years and getting worse. Why is everyone having to invest in boosters to ramp up the inadequate signal ?
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Shaz Sturk
(@sturk_shaz) reported
@Telstra is there currently a home internet connection outage. The postcode area is 3840
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Team Mercedes 💙🤍🖤💜
(@MylesEarl994) reported
@The_real_J_Web @AttaiZayn @Telstra You too I wonder when they'll fix their ****
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Tim-Othy rakaus
(@RakausTim) reported
@rftte If you can manage to get through to Telstra which will be highly unlikely they may have an answer but I doubt the person on the switch board in India will know what ******** your talking about 🤪
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Saint Mike
(@SaintsSJ) reported
@telstracareers @Telstra_news Turned on Telstra Velocity Foxtel - got a message telling me I had no service. Rang #Telstra and got put onto Foxtel call centre somewhere o/seas. Told I can wait 24-72 hours for someone to ring me. Telstra Velocity was so good once ! @TelstraBcast
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Peter Tanevski
(@peterMVFC) reported
@Telstra Is Telstra concerned that if I’m speaking to a customer service representative that they’ll catch Covid over the phone ?? Can you explain to me why I can’t speak to anyone ?
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nat ❅
(@chillybkdk) reported
@Telstra HELP
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Greg Vaughan
(@Vaughan13Greg) reported
@Telstra Farmers are around machines all the time day/night Accidents happen..As safety is a second priority at Telstra could I suggest a project team activate and come out to regional WA to scrutinise day and night working activities to monitor signal strength during these working hours