Telstra

Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 12/10/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • WoolfordBruce bruce woolford (@WoolfordBruce) reported from Sydney, State of New South Wales

    @marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.

  • swandives Georgina Swan 🎣 (@swandives) reported from Sydney, State of New South Wales

    @Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • TrentWPS Trent (@TrentWPS) reported from Sydney, State of New South Wales

    @Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sxsy Chetan (@sxsy) reported

    @Telstra with no mobile coverage. They have lost business last 2 days and will have to shut down the restaurant bcoz of no Internet as they get all their orders on ubereats, menu log etc

  • Fit_otaku Fit Otaku (@Fit_otaku) reported

    LOL @SeaEagles ‘don’t wanna wear something I don’t believe in’ y’all have phone plans with @Telstra? Gamble with @PointsBet_AU ? What about exclusively wear dynasty? No? Then calm down about something on your shirt, you didn’t care before. Throw your ball.

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra For those playing at home, I did message Jo. She couldn't help either.

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra I mean, I did rearrange my entire afternoon for this appointment. Not to mention the other three days where I've waited around for callbacks that were promised but never came. Literally every appointment telstra has made during this dispute, they've missed.

  • sxsy Chetan (@sxsy) reported

    @Telstra Want to help a small business from going bust because of your faulty NBN service, so far in the last 2 days all we have got is run around from your call centres. Need you to show compassion and customer care to restore their NBN service. As without this bus can't work

  • HayleyPiggott1 Hayley Piggott (@HayleyPiggott1) reported

    @outbacklamb There is one that uses a telstra number…works on the network. Not sure of name sorry.

  • sxsy Chetan (@sxsy) reported

    @Telstra. Don't know what else a small business needs to do to get help from your company.!!!!?

  • salennie Sarah Lou (@salennie) reported

    @Telstra Unfortunately Telstra tools aren’t something we usually use. We usually have a direct contact, but they are unavailable it seems. Is there a specific business phone number I can call to help with this issue?

  • trentbraidner TrentAU | 🇦🇺 Tarkov Emissary (@trentbraidner) reported

    @StreamersTarkov @afraid_au @bstategames It’s an issue with Telstra/Optus connections to some of the EFT servers. Routing issue causing you to be routed to the US and then SEA and then back to Sydney. Any players with this issue can try something like Exitlag to help with routing but also make sure to do a bug report

  • salennie Sarah Lou (@salennie) reported

    @Telstra It’s not one modem, it’s hundreds of payment terminals Australia wide. Because of this outage, people across the country will not be able to pump fuel, including bus depots, airports, general service stations and truck depts. it’s extremely urgent.