Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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𝖄𝖔𝖚𝖘𝖊𝖋 𝕬𝖇𝖚 𝕾𝖆𝖑𝖑𝖆𝖒𝖆𝖍
(@iYousef911) reported
from
Sydney, State of New South Wales
@Telstra When are going to support eSim for iPhones
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes but apparently no one on your live chat actually wants to help. Been without internet since 5:30am. That's 11hrs. In internet time that's about 3 months. 😂
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Barbra Jane
(@b0j0wb3b3h) reported
from
Sydney, State of New South Wales
Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Darcy Byrne
(@MayorDarcy) reported
from
Sydney, State of New South Wales
@Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.
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James Clark
(@AlchemyMind) reported
from
Sydney, State of New South Wales
@Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes. If I hadn't I wouldn't be complaining about customer service. This is not my first rodeo.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.
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Marlo Perry
(@MarloPerry) reported
from
Sydney, State of New South Wales
@Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Nicita ☀️
(@JoeyNicita) reported
@cazzrhughes @lalycia @SuperNetball Right???? I’m on Telstra, so without twitter I’d have never known
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Roger Deane
(@Baldeane) reported
Mobile with Bendigo Telco who use Optus, every power outage I loose service because Optus have no back up Batteries. I borrow neighbors phone (Telstra ) to report the outage. Complained to BBT they said best to go over to Telstra rather than have Optus fix the Problem.
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Random Fool
(@ShiroFool) reported
@blimmey1 @Telstra Can you go one day without shouting hate at them Maybe then they’ll help
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moi
(@billrinoz) reported
Annoyed. Can't activate a @Telstra sim because my address isn't in their database. Odd since we have a @Telstra service in my mother's name at this address. I ported to Amaysim today, same address, and was OK. Their download speed is poor though. Why are @Telstra always difficult
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Russ Daniels
(@rusdaniels) reported
@wyndhamvic @LesStonehouse I had unlimited cable at the time. Was great. Then Telstra limited downloads to 3GB per month (at the same price). I think we went from cable to adsl which was not only slow but unreliable as well (we're about 3.5kms from the exchange). Good times...😡
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Dran
(@indrand) reported
@SamsungAU This has to be the worst #CustomerExperience ever. Decision was to walk over to @Telstra and signed up for new phone with @Google #GooglePixel5 So excited to get my new phone and have the best experience. Time to bin useless phones with useless #customersupport
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D.A.Cunningham
(@cunningham_da) reported
@TMFScottP @Telstra If only they stuck with the original plan of fibre to the premises for everyone. Fibre is impervious to water, it transmits data as light, and needs a seal that is inherently waterproof anyway. Relying on the old copper network is a complete embarrassment.
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Judith L
(@joodoff) reported
@Telstra Hi, we are trying to suspend or cancel our Foxtel from Telstra account but cannot submit request and there is noone to ring. Can you please help? Thanks :)
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XXSHREDERXX21
(@xxshrederxx21) reported
@Telstra Bruh ya internet do be Hella trash doe. Like how does your internet digress over time. Genuinely twas bad before but it just keeps getting worse.
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Geoff
(@Geoff96435628) reported
@Telstra Wait times I can handle. You do not even give us a chance to wait. Just tell us to use messaging service and hang up. How about using AUSTRALIAN call centres and employ Australian workers????