Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Telstra
Telstra is having issues since 03:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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David Brown
(@usaussie01) reported
from
Sydney, State of New South Wales
@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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tracey27
(@traceys27) reported
from
Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Fraser
(@gfraser_4) reported
.@7plus Having huge problems with both Android TV (7+ won’t load at all) and also Telstra TV ( Live TV plays for 20 secs then crashes) You’re spruiking the Olympics hard but at this stage they’ll be impossible to watch. And yes I have contacted tech support who have no solution.
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(っ◔◡◔)っ ♥ Aimbot ♥
(@jurassicfart_) reported
Legit been trying to liaise with @Telstra for 18 days because they have completely screwed our NBN order and won’t take accountability and fix it 🤙🏻
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Julian Mcgill —- Hoolz BGF.MOFA 🍺🔥🇦🇺
(@HoolyMcg) reported
@Telstra You are absolutely incorrect. Can only get signal through wifi in house.
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🏴☠️ Lee Howerin ⚓️ Vaxxed and Unmasked
(@PurpleHaze_Lee) reported
Not sure why, but @Telstra @AFL app for iOS has gotten really bad, particularly the radio feeds for live games. They used to be solid. Now the sound just cuts in and out. #footysNOTonmyradio
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One week at a time
(@Dockerman3) reported
@PurpleHaze_Lee @Telstra @AFL You poor man. Now you're going to have to listen to BT!
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Courtney Lee Thirty Three (TASSIE DONNIE MEMBER)
(@CourtneyLee_33) reported
@BeachGirlJan @Telstra I am only with telstra because here on the west coast of TAS it's the one that works best, Optus sucks **** (they sign you up to recieve dodgy texts then charge you for it and it chews up credit)
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Oscar Cao
(@oscarc168) reported
TIO tells me it will take up to 11 weeks be assigned a case manager due to overload of complaints and I should try sort it out with Telstra before then. hm. wtf. @ausgov What a load of ****. Most cases get resolved within 10 days… and number of complaints have dropped?
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Andrew Caldow
(@biggles737) reported
@Telstra Hi. My auto recharge didn’t work for some reason. I was told I had to manually recharge which I did. In the process I lost all my saved data. Now data is not working at all. I only have voice and messaging services. Any assistance much appreciated please.
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Adam Goryachev
(@AdamGoryachev) reported
@TeamViewer_help Having problems all day, it seems I can't connect to any of your DNS servers to get DNS resolution, which means website and TeamViewer app is down. Using TPG fibre and also Telstra mobile in Australia
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Arcus Armis🔩🇦🇺 #VEngineer
(@ArcusArmis) reported
@Mewshi_Hime Dont bite it, youll break the internet for the rest of us. Just pray to papa telstra that he'll fix his ****