Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
@Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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Alexandra Thomas
(@allytThomas) reported
from
Sydney, State of New South Wales
@tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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Earl White
(@EarlWhite) reported
from
Sydney, State of New South Wales
@Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed Kaithal Shahir
(@drshahir) reported
@Telstra Yes, and I went there, and they couldn't help me. I'm
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Dan Smith
(@sirdansmith) reported
does anyone have any experience with mobile companies on the Telstra network that aren't Telstra? Unfortunately the Optus signal inside our house is not enough chop to make phone calls
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Chrus 🦖
(@Chrus_3) reported
@Telstra My favourite part of that trip is when I call the business tech support line and somehow and up speaking to consumer support, who inevitably tell me I need to speak to business support. Sure, what number to I need to call, i ask... Can you guess what number they give me???
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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Adam Coffey
(@AdamCoffeyNT) reported
@FionaLakeAus @Telstra Won’t shut up when they want to sell you something. Have a problem and good luck resolving it
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That Tesla Guy 🇦🇺
(@ProstheticAIM) reported
@electricfuture5 @Telstra @andy_penn Sounds like someone called through to technical support?
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Connor O'Riordan
(@ConnorORiordan1) reported
@Optus seriously sort your ******* internet out, how I could spend 2 years in Adelaide with Telstra and not lag once but now I'm in Tooradin I lag my tits off. Seriously sort your **** out
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Fred Nurk
(@AnInterObserver) reported
@Telstra No problems / will do.
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harmony🍊
(@icebergcheese) reported
@Telstra I got an email about my prepaid plan changing, most details are fine but y are you getting rid of roll over? I'm on prepaid because I'm not made of money, the roll over is an important feature of prepaid, don't get rid of it! Yes this is a complaint.
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perfect teatime
(@teliferous) reported
@Chrus_3 @Telstra Oh no! Poor guy. And poor you as well. 😔 Good luck dealing with Telstra