Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Michael Narracott1
(@MichaelNarraco3) reported
from
Sydney, State of New South Wales
I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Michael
(@manapouriman) reported
from
Sydney, State of New South Wales
Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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Emily Boulton Smith ebssportsphysio
(@EBoultonSmith) reported
from
Sydney, State of New South Wales
@Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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WhitehorseMusic
(@StringsHub) reported
@Telstra I did for 5 hours today. That is how long it took for 3 questions to be answered. I also made a complaint and have had my case escalated. What hasn’t happened though our phone and internet restored.
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Dr. Jill (not Jim) Birdwatcher
(@MolanJill) reported
@Telstra I no longer have hope that Telstra will actually help despite the offers 🥺
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THR Zay
(@Zaymechs) reported
@Telstra I normally get a little faster but the internet is so slow on my computer and yes the light is green at the front
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🌱 mimi 🌸 | ##:-
(@kyuhwallz) reported
help idk how to reply to telstra
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xssfox
(@xssfox) reported
getting weird packet on telstra 4g, and it feels very "wrong MTU"y. Don't really have the energy to debug but maybe something wrong with their DNS64 NAT ****?
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🌱 mimi 🌸 | ##:-
(@kyuhwallz) reported
@Telstra yes it just said that there was an outage detected, nothing explaining why
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Access initially for a limit if 12 months then the last email had no limit stated. Telstra still hasn’t given me 5g access. I have complained about @Telstra cocking up my transition to NBN, but they aren’t interested. But @Telstra masters “we’re here to help Dm us” then…
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M9 mana
(@manaFNBR) reported
@Telstra Hey Telstra, i have been having a issue with my internet, getting roughly 2-5% packet loss in game
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Sorry given up on DMs, leave it for everyone to see. 9 1/2 hours of “customer support” being told it was my equipment. For 8 hours I had been asking if it was an outage but “no it’s not”. You need to upgrade your modem. 4 hours to arrange a different delivery address
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WhitehorseMusic
(@StringsHub) reported
@scareypr @MichaelAckland3 @Telstra Could we have one outside my store? Then at least our customers could call us. Our phones are still not working and our internet too. Despite 10 hours of my time with Telstra over two days.