Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
-
Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
-
Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
-
💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
-
💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
-
Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?
-
💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
-
Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
-
Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
-
Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
-
Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
-
Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
-
Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
-
💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
-
Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
-
Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
💧klaushfrohlich
(@klaushfrohlich) reported
@jriewolod @Telstra Some quick damage control #Telstra needed, before it will be trending! 🤔😳🤑🤢🤮
-
Donna Rawlins French
(@RawlinsFrench) reported
@jriewolod @Telstra I spent 93(!) hrs on the phone to #Telstra trying to sort a simple issue for my M-i-L. Went to the TIO, eventually ALP member Michelle Rowlands fixed it. LNP Minister Mitch Fifield claimed credit. They offered her $4k phone CREDIT! She was 85. Left Telstra after 40 years.
-
Juice of Bean
(@jackibean) reported
@Telstra As a never-again-customer I'd like telstra to look into how cruel their policies are which require ripping people off and making it as difficult as possible to get telstra's errors rectified. The fact you only listen to paying customers says it all.
-
El Pinksto
(@Elpinksto) reported
@jriewolod @melaniedoak @Telstra Email the Telephone Industry Ombo. Do not continue with phone calls to their 'service centre'. We got everything back and compo.
-
Greg McGarvie
(@GregMcgarvie) reported
@jriewolod @Telstra The surprise is? They wouldn’t let me cancel fathers Telstra account after he died, they needed to speak with the account owner! Took ages to sort that one!
-
Elle Fredricksen
(@FredricksenElle) reported
@jriewolod @Telstra Doesn’t surprise me @Telstra are terrible at service I’ve been waiting for more than 6 months to be refunded, $1500 and more than 15 hours on The phone to be promised it was being sorted.. I’ve got more case numbers than phones number .. it’s appalling ..
-
Michael Courtney
(@Michaelc650) reported
@jriewolod @Telstra Yes Telstra has no customer service - have been 6 months trying to get illegitimate Sensis charges reversed ! No refund and no assistance from Sensis or Telstra who send the bill . Arrogant monopoly !!!!! Wish you well !!!!
-
CoCo St Clair
(@aunty_rheenie) reported
@sk248 @Telstra @jriewolod They haven’t resolved it, can down slugga
-
HARPERHP
(@WhistonChris) reported
@PetraAu @jriewolod @Telstra 🤔 don’t think that’s right . I only pay for mobile phone service.
-
The Duffster
(@DuffmanGay) reported
@Telstra @jriewolod Next morning update: I can't stress this enough. Take the issue to the TIO and have them deal with directly Telstra. The TIO will work for you to come to a solution within the Telecommunications legal framework. Telstra will be fined, reported and it may stop it happening again.