Telstra

Telstra Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 01/27/2026 21:05

January 27: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Hope it’s better than the original. My wife bought one that never worked properly. Very expensive rubbish.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    @Telstra why are you saying no outages but everything is down

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.

  • _condo Andrew Condon (@_condo) reported from Sydney, State of New South Wales

    Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times

  • EricFremouw Eric Fremouw (@EricFremouw) reported from Sydney, State of New South Wales

    @AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia

  • MrJoeM10 Joseph Mattar (@MrJoeM10) reported from Sydney, State of New South Wales

    @Telstra, home internet is down. Working from home this isn't the best service right now!

  • mturnerATB Michael Turner (@mturnerATB) reported from Sydney, State of New South Wales

    @shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @K_Blake9 I started having serious problems from about 3 weeks ago. I’ve asked @Telstra no real reason given. I’ve even resorted to tweeting them earlier today and still no response. Can’t keep telling us that it’s the best we’ve got. Because if it is we are one ****** up country.

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra terrible customer service just had to listen to excuse after excuse from staff at your store in rouse hill as to why my order for @Foxtel has not been processed. No customer follow up or explanation just dropped the ball and ran off.

  • andrewramulu andyr (@andrewramulu) reported from Sydney, State of New South Wales

    @Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....

  • Birkers Ian Birkby (@Birkers) reported from Sydney, State of New South Wales

    @Mikenicholls88 @Telstra Far too business focused and obvious. I still fondly remember my “I want to give you more money” conversation with Telstra ... Now spend twice as much with A third party provider just so I don’t have to deal with Telstra. There’s a customer success story!

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • harradine Kevin Harradine (@harradine) reported from Sydney, State of New South Wales

    @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • giginator_ Gigi Penna (@giginator_) reported from Sydney, State of New South Wales

    Or @telstra is perfectly demonstrating their customer service skills

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginTemplar 🇦🇺😎🏔🎥🎬🇺🇸🇬🇧 (@OriginTemplar) reported

    @CNBC @CNBCPro Will never forget the day when in an emergency I needed to quickly sell some Bitcoin, the Telstra network was down Australia wide. Couldn’t sell..! But could sell gold no problem! Realised just how dangerous Bitcoin really is. It has NO VALUE AT ALL when things go dark.

  • Clinton04468570 Clinton (@Clinton04468570) reported

    @BazzaCC @Telstra Hilarious! Telstra replied promptly when it was only a joke but when you really have a problem.....

  • CT_stuff 💧Central Tablelands (@CT_stuff) reported from Oberon, State of New South Wales

    @Telstra Yes, apparently planned outage, but with no warning. Will be off for the rest of the week. Many people very angry about this!

  • oneshottezza Tez 🇵🇸 (@oneshottezza) reported

    So, Telstra asks me to login with my "username", not "email address". So I click on "recover username" and it's sent to me. Guess what my username is?!

  • Crash2123 Craig (@Crash2123) reported

    @Telstra Having spent a fair share of time with networks around the world, can safely say that the customer support and problem solving is the WORST. Huge mistake signing up for a service with you guys. @TelstraBcast

  • gregbc58 Greg aka Grumpy old man (@gregbc58) reported

    @Peter_Fitz I used to but not nearly as much anymore. With the telstra scam I ask them my name and if I can get a free toaster. The tax office who want to arrest me I say OK I need a break anyway. They all hang up on me

  • wendyduck68 Wendy Duckworth (@wendyduck68) reported

    @Telstra Thanks Tori. I would prefer if you could give me a direct number to call so I can speak to somebody at a level who can actually help. I cannot go on hold again only to be told to lodge an incident report.

  • paulhic83669644 Paul hicks (@paulhic83669644) reported

    @JulianBurnside Moved over to TPG a couple of years ago out of frustration with Telstra. Infinitely better service.

  • AngryNana4 AngryNana 🐀🐀🐀 (@AngryNana4) reported

    @Peter_Fitz Constantly. Tax Office, Microsoft, Telstra scams galore. I usually say “What a coincidence! My husband works for your organisation. I’ll just put him on the phone and you can talk to him.” They can’t hang up quickly enough.

  • barefootbloke Al Canavan 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    Hey @Telstra Why do you have the worst customer service ever? Your,so called, live chat is next to useless. Take hours to respond and have to constantly repeat myself. They just don’t give a ****! Employ some locals!!!