Telstra Outage in Yatala, Gold Coast, State of Queensland

@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

@Tuxy81 Probably the easiest way to get him down from Telstra Tower

After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

@Telstra Still slow

@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

@lucky703 @zanerednwhite I have only seen offers for Telstra customer's

@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

@Telstra why is your internet so ****

@NBN_Australia are you kidding?!? 10 days for an appointment and then you don’t turn up. Now @telstra is saying you’re on strike and not working. #ThirdWorld

Ok, call from Telstra technical support team said my slow internet speed was due to malware. Normally I'd hang up but I had just been onto #Telstra re speed - down to 5MBPS earlier today. Told me to download AnyDesk . Search internet - scam. He said 'you are clever' & hung up!

@Telstra 3G is intermittent and extremely slow. Calls are impacted too

@Telstra in the last 2 weeks my phone has stopped being able to access Telstra 5G in areas where I previously had good 5G signal. The best I get is 4G. I’ve reset my phone, done trouble shooting. What painless way is available to get this working again?

@Telstra there continues to be extremely poor 4G coverage in the Duffys Forest 2084 area of Sydney. It’s been down since last Thursday. Any idea on when normal service will return?

@Telstra I have sent it. I'm very frustrated with you guys rerouting me so many times. Please spend time (yours AND MINE) on fixing the problem, not on rerouting.

120.155.69.226 - central sydney nsw on telstra. possibly kody (ah owner) 120.153.91.203 - brisbane nsw on telstra. possibly a grinder for @/MortalESPS or a gfx for them shouldn’t have talked **** 😐

@Telstra wondering if there are problems with 4G data in Unanderra NSW postcode 2526? I have 4G reception, however apps are buffering or giving “no internet connection” errors.

@TelstraPurple pity its impossible to actually speak to a so called customer service person re the changes brought in re pre paid mobile ripoff @Telstra (Preferably not via Manila who couldnt even find my account)