Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (24%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane, Stanmore and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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kyris/fox || TOBIO 📌
(@yaetsumu) reported
most likely in a year will there start being illegal **** considering optus only gave us a 12 month subscription to some ****** website that also makes us use an id points system (which is how the data got stolen in the first place) we can luckily change medicare number tho
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RWNJ Rehab Clinic
(@RWNJRehabClinic) reported
@Optus @rico_wallaby HOW will you be contacting a customer like me who never logs into his Optus account and has long forgotten his password? I have home broadband internet, that’s all. My mobile is with Telstra. I don’t use my Optusnet email. I do not have the time to sit in a long phone queue.
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🌏💨🔥💧TurnLeft-2022 😷
(@TurnLeft_2022) reported
i was like, what are you doing, you cant store my licence details - it was a bit after sept 11 so they probably were allowed to, shrug - i wasnt even as customer, i just asked a question, she told me that made me an optus customer
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Lute
(@axelated) reported
@SenPaterson @Birmo I paid for my passport the other times. I still have 5 years on it. I didn’t lose it. Optus gifted the information to others, so OPTUS should pay to fix the mess they created.
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Alex Rouz
(@AlexRouz78) reported
@Fi_Willan I was also puzzled with Optus’s obsession with identifying customer in store. On multiple occasions I was asked to provide ID even tho I was just making an inquiry if they have certain product. I made a formal complaint and (defensive) response missed the point.
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Gareth Brown
(@forager_gareth) reported
Great to know that although I angrily left @Optus years ago, never to return, they've securely kept my personal data around long enough to be stolen. #Yes
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ichi
(@ichimikichiki) reported
@AnnastaciaMP @TMRQld Firstly, that'll just create brand new separate credit files... unlinkable.... Secondly, now anyone can just make up any license and say "optus hack" to auth for literaly everything. You just turned a bad situation into a nightmare. Congratulations.
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Miggie
(@Miggie07758273) reported
@revardin @SenPaterson @Birmo Optus shd liaise w govt & provide them a list of those impacted indicating what was affected (passport/licence/Medicare etc) Relevant gov dept cld immediately issue new passport/licence/Medicare card to impacted individuals. Optus should pay the govt all assoc fees.
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Yaku H2O
(@Moesamoeroep) reported
I'm an Optus broadband customer only. Not had any communication. Does that mean my information is safe?
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Tim Richardson
(@TRicho49) reported
@VictorDominello Too many mixed messages. I was turned away from Service NSW and told to call ID Support NSW (on hold for 1hr+) when I came with all required docs. Told I could get a new DL card no issued, not a DL licence number. $29 later and still no indication from Optus about compensation