Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 03/25/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • kate_bateson Kate Bateson (@kate_bateson) reported from Point Talburpin, State of Queensland

    @OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Fezkat777 Fez (@Fezkat777) reported

    . @StanSportAU blaming Europe for the commentary and the vision not aligning . Never happened on Optus sport . Never happened on kayo. You want to take it off a streaming device we already have and force us to pay money to only watch a couple of matches sort your **** out .

  • micko001 Michael Filmer-Smith (@micko001) reported

    @Optus currently in the UK and reception says "sos only" during my last trip I got a message saying "welcome to the UK" and could receive text messages via EE or 3 but not this time. What is the best solution?

  • ahmed_sid97 Ryuzaki-kun (@ahmed_sid97) reported

    @Optus I haven't been able use use service for over 24 hrs now. There used to be brief outages but now I can't make/recieves calls and messages, and I can't use my mobile data at all now. Is there a solution to this problem?

  • miss_mines Jas Mine (@miss_mines) reported

    @Optus Interesting how your solution is to propose that I sign up for notifications… which I cannot receive because I am regularly without service. This is unacceptable. I am not happy. This outage is having a hugely negative impact on my ability to perform my job and manage my life.

  • Kop_this Shane T (@Kop_this) reported

    @Optus It’s your network, not my phone or my wife’s phone as they are both less than 6 months old, and I’ve spoken to others who are having the same problem that wasn’t there yesterday, sort it out. PS The phone reception around my house has gone from fantastic to “go outside to talk!”

  • AnnieBrownie4 Annie SewerRat Brownie (@AnnieBrownie4) reported

    @Telstra 2000 48898 2503 house sold Sept 2021, subscriber now has no fixed address & an OPTUS cellphone service. Good luck to that collection agency you keep threatening me with

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra another day passes without any communication from Telstra...the shittest business in this country! It's amazing you post on social media & they reply within 20 min you call or email them and it takes months. Useless! 20yr + loyal customer. @Optus here I come.

  • leckthegeck lexi (@leckthegeck) reported

    Optus is actually the worst, my service is constantly slow and feels like it doesn’t work???

  • dongomes Don Gomes (@dongomes) reported

    @Optus What a terrible 3 day encounter with Optus support. I am in Singapore and although I've paid for roaming data in my contract, I have not been able to get any. The customer/ tech service from Optus has been absolutely frustrating to say the least.

  • dongomes Don Gomes (@dongomes) reported

    @Optus Hi Kristy, I have an ongoing chat thru the Optus mobile app. Over the last three days I've had no joy. I've been passed from one "expert' to another and been given the runaround. 3 days, 4 different "case numbers" , issue still UNRESOLVED