Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Kate Bateson
(@kate_bateson) reported
from
Point Talburpin, State of Queensland
@OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Angus the rocks Atkinson
(@Angus_Atkinson1) reported
I thought Telstra’s coverage was poor, I’m just finding out how bad Optus is around here. Went to town and EFT wasn’t available for anyone using Optus! I live 10 km from town, 3 km to an Optus tower but still crap service! Drop out and very slow. All talk no service. Frustrating!
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Optus News
(@OptusNewsRoom) reported
In the instance of an emergency, customers should still dial 000. Where there is a mobile service outage during an emergency, Optus recommends television, radio, the internet and emergency services as vital sources of information in such situations.
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Kaye Bishop
(@Kayezee71) reported
@Optus 14 Ryder Avenue Parafield Gardens SA 5107. Always been a dead spot or a poor coverage area.
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Greg Preston
(@fishandchipguy) reported
@westaustralian The footy can go ahead and the lines outside Optus will be close contact..........but that's ok. Bars and other business have been ordered to go broke. Another fail @MarkMcGowanMP
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tim
(@__tim_c) reported
@Optus are you aware of the 4g issue in paddington qld 4064?
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Andrew Mcguiness
(@Cov3raa) reported
@dorman_keith @Optus Where are you? Our NBN is down completely in West Chatswood, Optus website says they have scheduled maintenance all day tomorrow ...
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Stevo Sports
(@stevosshow) reported
Mark i promise you cases will go back down to 4 a day if you only close nightclubs. 75%-50% at Optus or limit to 150 at lectures will not change this
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🌻 ᴮᴱᴍ2⁷ 🧈· 방탄 is 나의 소확행 🌼💜
(@sugagotjamz) reported
Is it just me or is everyone finding Optus mobile and internet coverage a bit finicky across the week? I am mainly in Melbourne CBD, but services has been poor or slow to say the least. Even got the no service sign at times on my Galaxy 20+
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The Bulldog
(@Calcamro) reported
@GladysBParody Surely he gets enough great cell service from Fl-optus to be able to work from home! Go create a scandal elsewhere has been!
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Kintiq
(@kintiq) reported
@Optus Unfortunately the Optus DM team has very limited understanding of the customers problem and severely limited solution - the old unworkable advises. I strongly believe Optus needs to have a dedicated cell to help stopped Spam calls & Phishing messages - save $M lost by Aussies.