Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Gold Coast |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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brian moore
(@mooresaoz) reported
@Optus All good, I use the chat service every month which they assure me the issue is resolved only for it to repeat. I am happy to live the 4 services i have and pay for Optus Sport separately Soni can watch EPL.
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The Searching Mind
(@wearetsmau) reported
1. Never ceases to amaze how brands focused only on acquisition and entirely negligent to customer care + service manage to stay in the top 2 in their industry, as no doubt @garyvee would ask. Just spoke to a rep from @optus who refused to help or explain why they were trying...
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Ken. no 🛠️ to 👣 so 🤕 thanks to Brisbane Council
(@vaughan_k) reported
@grazerdotorg @amaysimAU So which Mobile phone company does something recommend? As I have been with and contacted several for information such as Telstra, TPG, Optus, iiNet, Vodafone etc and they have been the same poor #CustomerService with wrong info, false promises, staff not caring etc etc etc
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WilliamBayfield
(@WilliamBayfield) reported
@Optus Incidentally he had some trouble calling me. Eventually it emerged that he was calling from a number that was blocked on my phone. I wouldn’t have blocked Optus but I do block marketing cold callers. Is Optus tech support sharing numbers/resources with cold callers?
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sweetkins 🪴
(@gdayitsash) reported
Optus’s help service on the app is so pointless. Should just say “go face to face instead lol” instead of ******* around for 2 hours ugh
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JRC
(@JoshCarter_) reported
@Optus hi there, just curious if there is an expected end date of the works being done on the mobile tower in Coolangatta? Service status map doesn’t provide much detail. Thanks.
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The Colinputer
(@TheColinputer) reported
@Optus Yes I do have that active. But the issue is the data speeds are throttling down to the 1.5mbit rate when I have not used my data allowance
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Liz Pickering
(@Lizzie_Pic) reported
Hey @Optus we have no NBN, over the last few hours have tried to escalate via messaging/chat and now you say due to a ‘system upgrade’ IT Support can’t be contacted and can WE try to reach YOU in the next 4 hours 😳. That’s what we’ve been trying to do? Please help, it’s urgent.
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Jayden Burns
(@JaydenBurns) reported
@Optus why every time you say you’re upgrading or finished upgrading the network in my area does my phone and internet service go to ****? Can’t even make a phone call without it dropping back to 3G.
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Janelle Newell
(@NewellJanelle) reported
@NBN_Australia @Optus another nbn outage! How does a planned outage then turn into an unplanned outage? Sounds like bad planning or faulty assets - or both! In last two days I’ve had three outages..one planned and two unplanned - seriously is it a joke?