Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 12/05/2023 04:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • GregStonham GregStonham (@GregStonham) reported from Brisbane, State of Queensland

    @cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • DanielBox87 Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, State of Queensland

    @falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • michelle_author Michelle Worthington (@michelle_author) reported from Brisbane, State of Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • LemStar71 Lema Niumata Noel (@LemStar71) reported from Brisbane, State of Queensland

    I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • 40dargus kคtȥ pօժąɾցմʂ🔥🐨 (@40dargus) reported

    @ClareONeilMP NSW is not allowing victims of the Optus data leak to change drivers license unless you can prove you are a victim of a case of identity theft. By then it's too late & the damage has been done. Why aren't they allowing all those who were affected, to change their license? #auspol

  • LindaBr40292791 Linda Brown (@LindaBr40292791) reported

    @grissomsladybug Spent the weekend trying to register with Equifax, nothing but problems. Went to the Optus shop today, told we can’t help you. I said I want that in writing. They helped me, now signed up for a year!

  • DarkMatterzine DMZ: 😷 💉 💉 💉 💉 (@DarkMatterzine) reported

    @morrisd3_dm @joshgnosis the fundamental problem, however, is that Optus was allowed to require unnecessary documents for new account holders AND kept copies of those documents on a server AND kept that server connected to the internet. The breach was inevitable and the basic problem needs to be fixed.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • laurapanic Chrissy Amphlett Society President (@laurapanic) reported

    @KevKellaway @Optus I think you have it right, Kev. If you read between the lines they are basically saying SO LONG SUCKERRR. I know if I don't pay my Optus bill they will cut my phone off. It sucks.

  • hawford Hawford Group. Fullstory365.com (@hawford) reported

    @Optus Having a review by Deloittes will only slow the end not stop it. You have lost our trust, and will never regain it. Optus is finished

  • fs_kev Kevin Ferguson-smith (@fs_kev) reported

    Like to say as an Optus customer I have a lack of trust in the telco as far as I’m concerned that shouldn’t have happened

  • GeorgesStPaul1 💧Georges St Paul (@GeorgesStPaul1) reported

    @hardenuppete @joshgnosis Has it ever been part of the Big Four business model to criticise the hand that feeds it? Never I suggest. An Optus/Deloitte joint workshopped response is the best we will get. Same with audits of government work. No anomalies ever found except by agreement?

  • Ozwhisperer1 OzstralianPusscat🇦🇺🇺🇦 (@Ozwhisperer1) reported

    @6PR Optus has sent me two (2) emails. First was advising some of my details had been hacked and the second was that only my drivers licence details had been hacked, no photo. Since Optus took my details for a new account I cancelled the service after a year and have changed address.