Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 12/03/2025 02:00

December 03: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • kate_bateson Kate Bateson (@kate_bateson) reported from Point Talburpin, State of Queensland

    @OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • justbequiet1 justbequiet (@justbequiet1) reported

    @erfbeeass I spoke with @optus yesterday and despite not being a current customer (only 2 years) was told that they are required to retain records for 6 years. I knew of the meta data for 2 years but all else?

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @VictorDominello Seriously? Get Optus to reimburse you like other states are doing...I got caught in the Service NSW Breach a couple of years ago too...

  • no_fkng_way no way (@no_fkng_way) reported

    What would an Optus customer class action look like? Lawyers mining millions and those who got screwed getting a free month of optus.

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @NeCWe @SenPaterson @SenatorWong You make a good point! Is Optus too big to fail?

  • MishStephenson Michelle Stephenson (@MishStephenson) reported

    So I haven’t been with @optus for about 5 years yet I just received an email saying that as a former customer my data has been hacked. WTAF?!? Why do you still have my information on file? #OptusDataBreach

  • Biggy1883 Henry The Democratic Socialist (@Biggy1883) reported

    One trusts that the Optus security breach of drivers licences & govt cards ; Medicare etc is paid for by Optus & not us taxpayers as State govt`s now issuing new licences & maybe Feds also have to issue new cards Banks will sue for new card costs #auspol

  • SecretChimp Merkin Muffley (@SecretChimp) reported

    Certainly noticing that Optus network and mail server performance has gone down the toilet this week. Unresponsive to the max.

  • MishStephenson Michelle Stephenson (@MishStephenson) reported

    @Smallzy @Optus I’m pretty sure in other countries once you leave a company your data is destroyed- why is this not happening here? What a fundamental **** up

  • Gergyl Gerg (@Gergyl) reported

    Question: How does Optus know whose data was actually accessed? We guess from the server logs. The 'hacker' says they enumerated an Optus 'customer ID' to access the records, presumably via a separate URL for each, each of which the server would log.

  • Bergha2 Bergha (@Bergha2) reported

    @mcneilly_craig @cameronwilson My wife was a Virgin customer - never an Optus one - and they had her details from the takeover