Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (42%)
-
Phone (32%)
-
Wi-fi (10%)
-
E-mail (8%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
-
Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
-
Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
-
@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
-
Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
-
Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
-
Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
-
:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
-
nick shewring
(@nickshewring) reported
from
Brisbane, State of Queensland
@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
-
Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
-
Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
-
Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
-
Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
-
Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
-
Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@InsidersABC Including me who was last an Optus customer in2005
-
babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
-
cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
-
💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
-
ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
-
Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Hewett
(@michaelhewett) reported
@optus 90min on the phone today; still no internet on the day you agreed to enable it. 2wks ago you told me I don't need a new modem (HFC>FTTC). Two others said they'll send one but haven't. Prev owners had Optus in this house last week but I have to wait until June 16 now? WTF
-
Branko
(@Commbrank) reported
@TimFernandoITPB @lilzzzza No one is trying to take anything. It was asked of the Optus Stadium CEO if they would be able to host should they be needed and he of course said yes. There was never a story here and all beat up from insecure media click bait **** tards. GF in Perth would be epic tho
-
Peter locke
(@Peterlocke15) reported
@Optus Hi Serena, 3 hours on the phone this afternoon to resolve a simple issue and still not resolved! I am not feeling super confident of resolution…. But sure I can only be let down again
-
Thamara Wanigatunga
(@TWanigatunga) reported
@Optus NBN failure. Have been chatting to a tech rep from Optus “nbn support” for closer to 1 hr and now the option is calling some number to get a tech organized tomorrow at 8am ? Seriously? Telling me this at 1.45am? We are in a lockdown
-
Bazza
(@BarryAdlam) reported
@Optus I am an existing Optus customer,i have been trying to contact Optus since Saturday, i want to purchase a Tablet outright, and possibly 2 replacement phones, and instead of assisting me, they tell me because i already have an Account i cant , advised to buy one at JB hifi
-
Stephen Vincent 🌊🌈🐤🐕🦺🇦🇺🇳🇿🇳🇱
(@Stephenheid) reported
@simonahac @Telstra TPG are the go, I've had telstra, optus , dodo, TPG never had a prob like that Be cheaper to transfer
-
Nathan Wind
(@Dura_Ace) reported
Finally out of contact with @Optus and very much enjoying cancelling my service.
-
Andrew Eggelton
(@AndrewEggelton) reported
@MildMomeRath @Optus Hahaha I spent 12 months getting out of our innet contract. The customer service was beyond bad....in saying that here I am 3 weeks down and still not had someone call me. How do they actually get away with it?
-
NoDramas
(@MildMomeRath) reported
@AndrewEggelton @Optus I'm sorry to hear you're going through that. It is a nightmare! It's not acceptable. After we tried and failed to have them fix our issues repeatedly, we cancelled with them since they were unable to provide the service. They then continued to charge us for several months..
-
NoDramas
(@MildMomeRath) reported
@AndrewEggelton @Optus We had very similar issues when we were with Optus. It took a long time and many frustrating interactions with little to no resolution for us to finally get them to close our account and stop charging us. We have not had a single problem with our new ISP in 18 months for far.