Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 01/12/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi

Community Discussion

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Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carpo_31 Carpo (@Carpo_31) reported

    @vernievalentos So you have an NBN box connected to an Optus modem? It's ethernet so I'd absolutely get a better quality modem instead of the Optus junk more than likely it's causing you the problems. Better equipment provides better connection and stability

  • PoggaSalter Steve Salter (@PoggaSalter) reported

    Day 3 of an @Optus outage in Cheltenham.. I can handle it but another “why isn’t my iPad working” question from the kids and I’m taking myself to the looney bin. Lift Optus!! #optusoutage

  • craigrlonard Craig (@craigrlonard) reported

    @JP__75 @GladysB @DanielAndrewsMP Gladys stepped down and went to Optus. Gee that went well for them.

  • kellyy1009 Kelly (@kellyy1009) reported from Adelaide, State of South Australia

    @Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.

  • MissOliviaPe 🎀 Olive Pearl 🎀 Melbourne 🎀 (@MissOliviaPe) reported

    My work phone has been playing up lately and I didn’t get a bunch of emails until now. I am sorry if you have contacted me and I didn’t get back to you! Has anyone else experienced issues with Optus lately?

  • amy_taylor1987 Amy Taylor (@amy_taylor1987) reported

    @Optus seriously 2 of NBN outage in Mt Gravatt and nothing - just that there's a fault and your investigating it which we've had to find that information! Definitely not loving Optus right now, let alone in 2022! This is utter horses&$t!!

  • D_Evil_Overlord David the Evil Overlord (@D_Evil_Overlord) reported

    @Optus you sent me a text saying I needed to pay $81 for my family's phone bill. We paid $81. The latest bill includes $15 in "service charges" because we paid the $81 you asked for, but it was $90 we owed. Not how you keep customers after your catastrophic data breach.

  • AThommo42 Adam Thompson (@AThommo42) reported

    @charles_haig01 There was some shot that went down 14 months or so ago in NSW I think Gladys from Optus was involved What’s the latest haven’t heard a peep

  • TheNeedtoRead Eleanor Limprecht (@TheNeedtoRead) reported

    Using my phone to pay for something today and the guy behind me says: "You're brave." "Why?" "Everyone's taken their cards off of their phones since Optus and Telstra were hacked." Thanks bro. Also, why say brave when you mean stupid?

  • TTAlwaysWins The Truth Always Wins (@TTAlwaysWins) reported

    2/ @optus have given my private info out without my permission already. Isn't that enough? A little bit of humility wouldn't go amiss at this stage. I am trying to give you my money and you make it so hard, so painful. And I have been a customer for 30 yrs.