Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (51%)
-
Phone (23%)
-
E-mail (11%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Gold Coast |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
-
faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
-
Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
-
Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
-
Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
-
Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
-
Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
-
David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
-
Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
-
Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
-
Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
-
andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
-
Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
-
Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
-
LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
-
Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
-
Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
-
Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
-
Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
-
Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Optus
(@Optus) reported
@niamhdonohoe Hi Niamh, sorry to hear about your mobile connection issue. Can you confirm if you changed and inserted your Optus sim card in the phone since your return? Did you do manual network selection while you were overseas? Kartik
-
AndrewR
(@arose62) reported
@R_Chirgwin I was complaining about abysmal internet speeds the other day (0.2 Mbps 😢). It was probably the hackers downloading all the Optus customer data that was slowing things down. 🤔
-
Cat Eyes ☘️
(@EilishCatEyes) reported
@LovelockEdward @ezzarelli @strangerous10 What tangible use is class action? If a bad actor gets loans in your name etc - and you find out about it - the onus will be in you to prove it was direct result of Optus breech. That sounds simple but I'm betting under the law it won't be.
-
Mister Gumby : Lost for words
(@gumby_mister) reported
@AusGovSlave Anyone notice that the Optus ceo looks about 29. WTF really? How about having someone with experience. Anyone else remember onetel? #OptusHack #optusfail @Optus #Optus
-
Michelle and George
(@she77e) reported
@smh How can I be more vigilant when it is a private company that gave my identification to the world? Gladys ruined NSW, now she has ruined Optus! Whatever that woman touches turns to crap… gold standard my arse!
-
Riff Jet
(@TheRiffJet) reported
@superhero_ben @Optus Agree. The interview I watched, it was appalling. Still a lack of service and communication from Optus on this major issue. They duck shove it to a piece of A4.
-
Jess
(@Jess_ms) reported
@Hanga87723400 @redruby17 @Optus I left about the same time after a number of issues too and hoping to not be caught up. Don’t trust them to notify me if I am though.
-
JVDL
(@john_vdl) reported
@alexislarochel7 @Asher_Wolf Leaving stuff exposed is unusually bad. *Especially* for a large company like Optus. AFAIK this is quite a bit worse than the average. If an "attacker" doesn't need to do anything other than just access publicly available stuff that's a significant failure.
-
OBBY
(@OBBY001) reported
@WayneLongbottom @Hugh_96 @Optus Optus have categorically denied human error within their IT network was responsible. We will see!
-
darkfoxx
(@darkfoxx8) reported
@Optus Why were you holding onto passport and driver's license information? Never needed to use that info when calling for Optus support?