Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 01/20/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • nickshewring nick shewring (@nickshewring) reported from Brisbane, State of Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CrankYanker2 Crank Yanker 🇵🇸 🇦🇫💉💉💉💉 (@CrankYanker2) reported

    Note to @telstra @optus and anyone who runs an ISP, when you have to limit bandwidth of services it would be handy to redirect traffic a text only website with outage info - that’s what people want to know & it would take the load of phone lines too #justSaying #tassie

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    Optus has activated a range of initiatives as a result of the flood crisis, and established a dedicated customer hotline for those affected by the severe weather: 1800 507 581

  • tassiedad Jason (@tassiedad) reported

    @jasonimms She is. I’m with Optus and lost all signal completely.

  • malcomtent Malcom Tent (@malcomtent) reported

    @Optus on the web the instructions to message support lead to an endless loop. On the phone app, it just gives an error. Quality customer support?

  • TashMac73 Natasha Mackinnon (@TashMac73) reported

    @Optus what is going on with our mobile phones? And internet? We are stranded with no way of communicating...help please

  • pitdroidtech Max (@pitdroidtech) reported

    @Optus What good is data when I'm landlocked and have no cell service or internet? Posting this on someone else's barely working (but working) telstra phone. Maybe time to change to telstra?

  • SandraWhibb Sandra (@SandraWhibb) reported

    @Optus Fix the service! NO PHONE for 24hrs now...this is not on in floods. No communication with family they were very worried. Maybe lucky that after about 12hrs my Telstra NBN came on to at least let ppl know we were okay. Fix the phones! I can't call about appts or family

  • ScaryJerry_TTV Scary Jerry Gaming (@ScaryJerry_TTV) reported

    @Optus need your technical support people to look at the my Optus app as it’s not allowing people to access multiple accounts when they have them

  • CheepingChick Office of Janette Argent (@CheepingChick) reported

    @Monster_Dome We pretend, we have pigeons, called Telstra, Optus, NBN, TPG, and ADSL (who is old and slow, and needs to be retired). 5 pigeons between the 6 of us works OK most days given our island home is the size of a large NY pizza.

  • RohanMcGlew Ro McGlew (@RohanMcGlew) reported

    @WAGovernment This is crazy. 30,000 people at Optus and no more than 10 people outdoors. Hospitals are ok. What is the problem?