Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
@Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💉💉💉AKIAUS
(@TweetingGolfer) reported
@hughriminton I wasn't happy with Optus, even before they told us about the #OptusHack , when they decided to charge for Optus Sports. I told them this week I want to cancel my contract because they broke the promise of free Optus Sports. They offered to provide 10% discount on my plan.
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Dwight Walker
(@dwightwalker) reported
I may even change carrier from @amaysim as a protest to @optus poor treatment of customers during the #databreach putting all the load onto the customer instead of admitting guilt of their poor #security and coming clean rather than saving face in true Asian style
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tim gauci
(@timco10) reported
@Optus hey! WTF!!! When are you going to tell me what data of mine was leaked??? What is the point of telling me I was affected and then do and say nothing??? Crap communication just makes it worse.
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SnoopDoge 🏴☠️🦈GaryGenslerResign
(@SnoopDoges) reported
@hodgetwins Maybe that's why there was a Optus hack in Australia...... 10M peoples identities stolen. **** stinks.
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Dwight Walker
(@dwightwalker) reported
The whole strategy of @optus is to acquire other carriers like @amaysimAU and increase sales per customer by getting them to increase usage to make huge profits
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roseg
(@roseg) reported
@8footerz @jusmoiau Yes the signup would be different but do the resellers share your data with optus in order to access the service?
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Mike🦯
(@MPJD23vodka) reported
@9NewsAUS @ElizaEdNews I asked optus to tell me where their nearest store in the US was ..... "oh, umm, we will call you about your service not working" I asked them how do they expect me to answer their call when my service was not working?..
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Viking666
(@Viking66610) reported
@Optus Well Optus sad to say but too many **** ups from you and the latest one has to be the worst, I think you are about to lose thousands of customers..thanks for coming and lock the door on your way out, we don't want anything getting out now, do we?
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Fiona Edwards
(@fiona_feeeb) reported
@Optus You have not provided any further information about how I can access the free monitoring service, Equifax. You have advised me to wait until I am contacted "over the next coming days" - how long is that? It has been 6 days since I was advised my ID documents etc were hacked.
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💇♀️Ellie_Villainess
(@EVillainess) reported
@DrAnneMatthew @markrayfield2 @Jeremy_Kirk Yes, this is my problem EXACTLY. Probably breaches happen regularly through business, and it is not detected. It was only detected with Optus because they are so large. Optus should have done better. We must demand laws against unnecessary data retention.