Optus

Optus Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 02/16/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaGold Coast Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tonymy01 Tony Hasselhoff (@tonymy01) reported

    @terrylancashire @Optus OPTUS, please add this issue to your CSR scripts, I have been told "no, your account doesn't have autoroaming, you have to purchase manually daily" but I don't have that option as the app says I have autoroaming.1 person admitted there was a system issue with this new feature.

  • Leefen74 Lee F (@Leefen74) reported

    The absolute arrogance from @Optus, being told in store that to renew a contract the new policy is that I must sign up for direct debit, 4 mobile accounts plus extras for years, never missed a payment. **** you optus, there are other telcos that didn't lose my data.

  • KingswayGobbler TheRealKingswayGobbler (@KingswayGobbler) reported

    Your customer service problems are massive @Optus I have spoken 6-7 times to call centres, and once today face to face at North Sydney. I have been hung up on 4 times. Apparently no 4G network, and accounts have been created for us without our knowledge! Makes it hard to talk to

  • Protocolypse Taylor (@Protocolypse) reported

    The level of anger I have right now. Going home to sleep now, only to wake up later and be angry at Optus again. Everyone in store is able to buy **** except me for some reason, so close to just changing networks, wasted a total of 5hours just waiting in stores to be turned away.

  • harangue Grumpy (@harangue) reported

    Yep and a half hours since contacting @Optus . Talking to person number 3. Still no resolution in sight.

  • tonymy01 Tony Hasselhoff (@tonymy01) reported

    @terrylancashire @Optus I couldn't use google navigate and got very lost all due to the roaming stopping working right at the worst time.If we could engage chat,they say no problems,we fixed again for you,but I have to spend ages trying to convince them that the issue is with your system,not my phone.

  • The_R_a_v_e_n The Raven (@The_R_a_v_e_n) reported

    @simplyenergy & @optus are two of the worst companies to deal with over the phone. Phillipines & India. They have absolutely NFI what they are doing. You go around in circles after massive wait times…AVOID like the plague they are

  • DkRanay DK (@DkRanay) reported

    @AngelineBrasier @Optus Changed my account when they said they weren’t going to…I’m too angry to talk about it atm, I need to calm down

  • brokekollector The Broke Kollector💰🚫 CryptoAdvocate-ASX 🇦🇺👍 (@brokekollector) reported

    @Marc_Agrippa I'm on a $180 annual epic value plan from Optus. 60gb (which I never use) but comes with unlimited calls & txt. 👍

  • harangue Grumpy (@harangue) reported

    Over an hour since contacting @Optus . Still no closer to the resolution than I was an hour ago. Pathetic.