Optus

Optus Outage Report in Glenola, Palerang, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenola, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenola and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenola, Palerang, State of New South Wales 04/19/2024 08:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glenola, Palerang, State of New South Wales

The most recent Optus outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra TV

Community Discussion

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Optus Issues Reports Near Glenola, State of New South Wales

Latest outage, problems and issue reports in Glenola and nearby locations:

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau

  • vince10801 vince1080 (@vince10801) reported

    @Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.

  • peterhull55 peteatkorogoro (@peterhull55) reported

    @oldlillipilli @FlickReynolds @Optus We are living in a duopoly . Telstra put mine up by $10 recently to pay for “extra service” “shifting me to a new plan” the benefit was 5G which I can’t receive on my phone and is not in my area. 🤬

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • _annamurdoch Anna Murdoch (@_annamurdoch) reported

    @Optus families are struggling to afford rent, food, and utilities. I hope you wisely rescind your email, it’s a bad time to be asking anyone for extra money… Especially when CEO of Optus Kelly has such an exorbitant paycheque to afford the Vaucluse lifestyle? Huh 🤔

  • myronmy9 Myron My (@myronmy9) reported

    @vicrollison @Tiger2047 @Optus Well thanks for that. You've saved me doing my own research tomorrow! But it still sucks they can do that. But guess that's the way it is. Will start looking at other companies tomorrow, although I suspect they'll all be as rotten as each other.

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported

    @fueledbyamy @Optus Hey yeah. I just checked mine it’s going up $4. I don’t even get phone service inside my apartment. Great that they’re giving me an extra 20g of data but I don’t use what I already have. I can’t even drop down my plan

  • myronmy9 Myron My (@myronmy9) reported

    So it is perfectly legal for #Optus to change their prices provided they give 30 days notice & allow me to cancel the plan if I choose. Still doesn't make any of this a good look for customer relations. Seems like Optus only really cares about making MORE money of its customers.

  • drnlws Darren (@drnlws) reported

    @Optus Hi guys - 6.5 hours on the phone, 132 support messages, 4 weeks for NBN relocation. Misbooked appointments, staff on your messaging app that say 'I can't help'. How do I get actual customer service?

  • Optus Optus (@Optus) reported

    @isDankey Sad to hear that, Ray. Has this been happening on a specific browser or any browser you use? How about on a different device? Does the issue replicate on the Optus app as well? Kartik