Optus Outage Report in Glenola, Palerang, State of New South Wales

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

Well @Optus no service after act storms last night…what are you doing about it?!

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

@djp1974 I feel you - being similarly blighted on the Optus network

Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

@Optus NBN down this morning. Website reports no issues at 2911.

@Optus Not sure if I’ll get a resolution from @Optus I sent a dm

A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

hello @Optus i am network-less atm what happened

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

@Optus Bull crap opens network is useless

@Optus Nope cause you count constant drop outs as 'within normal service parameters that do not need remediation' 👎

@Optus The only solution I need is for my messages to work !

It’s actually hell trying to watch anything on Optus Sport. Can’t stream anything on the website even though my internet’s perfectly fine. Can’t stream anything on the app because it just keeps buffering, despite, again, internet being fine. Pathetic service.

@Optus @mytribeof55555 You need to **** them off, their incompetence is next level

@Optus Of course I'm listing this everywhere as I can't get any real service. Your systems have flawed. eg - why didn't you tell me @Telstra rejected the porting request I made 2 weeks ago???

@Optus Haha no I dealt with you for three months and that was your final response that the drop outs weren't happening at lunch time or 3am in the morning, only between 6-10pm so my service worked enough of the time it wasn't an issue and you wouldn't fix it for WHEN I USE THE SERVICE

@Optus I'd suggest great business starts with a fit between a well-designed product or service, produced at a reasonable cost, and a market that demands the product at a good price. But sure, you go ahead and convince yourself it begins with a ******* phone network.

@SJTToffeeChook The only plus is I can now cancel my Optus subscription as the championship is on Fox. Other than that, what a letdown.

@Optus Hey @Optus, how about giving current customers a working connection, before advertising “great internet“ for new customers?! Constant outages for “improvements” to the network, and since the last “improvement” was advertised as “complete” 2 DAYS AGO, still no service. Rubbish.