Optus

Optus Outage Report in Glenola, Palerang, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenola, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenola and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenola, Palerang, State of New South Wales 09/16/2024 22:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Glenola, State of New South Wales

Latest outage, problems and issue reports in Glenola and nearby locations:

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • voroguecp Jamien Rees (@voroguecp) reported from Canberra, Australian Capital Territory

    You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Monica09141513 Monica (@Monica09141513) reported

    @Optus No thanks I am going to cancel Optus

  • paddygreen26 PG | 26 (@paddygreen26) reported

    @Optus It is normally fine, it has only been a problem this past 4-5 days I know other Optus customers having the same issue in Richmond. Other surrounding suburbs appear fine I work in Richmond so most of my day my phone is useless…if not addressed I will expect compensation

  • john10352 john john (@john10352) reported

    Why is Optus so bad at customer service ? It's like they don't care if the service is so bad that you leave ?😯

  • ShitFuckery1 ShitFuckery (@ShitFuckery1) reported

    (1) How has @Optus handled the #DataBreach? 1/. #PR advised "radio silence" - less said the better 2/. Send subtle messages out via the Government 3/. Deflect customers with overt phrasing on support calls 4/. Wait until the timing is right to launch the 'positivity campaign'

  • a_rob_insertion Iain Robertson (@a_rob_insertion) reported

    @dawnstarau Optus traffic light scheme all over again. Oh goody. Maybe if they actually built the network properly in the first place...

  • Unfiltered_88 • Unfiltered • (@Unfiltered_88) reported

    never thought i be involved in 1 class action let lone 3 for me & 371 staff my businesses provide for yet here we be @medibank @ANZ_AU @Optus & ZERO adequate assist from all. see you in court. #threatnotjustpromise 💯💯

  • RozeeForButters Em 🖤🤍💙 (@RozeeForButters) reported

    Optus sure is something.. optus had the old address down in their system for my brother and sis in laws land, couldn't do their address. Asked them to change it and they didn't. So God knows where my new iPhone will turn up to.. thanks Optus 🥴🥴🥴🥴

  • john10352 john john (@john10352) reported

    Is it possible for a telecommunications company to have worse Customer Service than Optus ? If you don't have an Optus App, or use their website...they don't want to deal with you. letters. Emails and phone calls are NOT acceptable 😵‍💫 Management doesn't care !

  • Tr3vor321 Trevor (@Tr3vor321) reported

    **** you @ShitFuckery1 and your optus posts today. It raised the hairs on my testicles and i thought it might be fun to have the new owner of my cable removed, as it is blocking my driveway and no longer used. Fark. Never realised how hard it is to find a NBN contact point. Right

  • john10352 john john (@john10352) reported

    Optus is SO hopeless at customer service